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application support specialist

Innovatrics

<div>Why This Job Is Exciting
You will support Innovatrics' biometric software running in production environments, with a primary focus on a dedicated long-term partner project in Riyadh. You'll be the first technical point of contact for incidents and requests, working within a structured support process and backed up by a remote team from HQ Bratislava.
How Support Works at Innovatrics<ul><li>
L1: Support team (you) &mdash; triage, investigation, customer comms, ticket ownership (career level T1-T2 - Junior)</li><li>
L2: System Engineers &amp; Solution Delivery Managers &mdash; deeper troubleshooting, deployments, complex analysis</li><li>
L3: Engineering &mdash; product-level fixes and advanced technical resolution</li></ul>
In Your First Month, You'll<ul><li>
Learn the supported solution, customer context, and how our L1/L2/L3 support model works</li><li>
Shadow ticket handling, environment checks, and incident troubleshooting in real production setups</li><li>
Get onboarded into our tooling and documentation (Freshdesk, Jira, Confluence, monitoring/log platforms)</li></ul> 

As You Settle Into the Role, You'll<ul><li>
Own customer tickets end-to-end: triage, investigation, updates, and resolution within SLA</li><li>
Troubleshoot using logs, system behavior, and structured reproduction; escalate to L2/L3 when needed</li><li>
Coordinate with HQ and local stakeholders during incidents (Support team, System Engineers, Solution Delivery Managers, ...)</li></ul> 

Within Your First Year, You'll<ul><li>
Resolve standard incidents independently and consistently according to the support process</li><li>
Contribute to knowledge base and ticket hygiene (clear steps, root cause notes, reproducible findings)</li><li>
Support stability: help minimize downtime through proactive checks, clean escalations, and follow-through</li></ul> 

What You'll Be Responsible For<ul><li>
Ticket ownership: analyze incidents, request missing info, reproduce issues, propose resolution steps</li><li>
Customer communication: keep tickets up to date, communicate progress clearly via portal/email/calls</li><li>
Operational support: monitoring, coordinating patches/changes in the customer environment, and supporting troubleshooting sessions</li><li>
Escalations &amp; collaboration: involve System Engineers / Solution Delivery Managers / Engineering when needed, track progress</li><li>
On-call participation: active participation in 24/7 on-call rotations as part of this dedicated customer engagement</li></ul> 

Requirements 

What We're Looking For
Languages<ul><li>
Arabic (professional spoken and written) &mdash; required</li><li>
English (professional spoken and written) &mdash; required</li></ul> 
Skills &amp; Mindset<ul><li>
Strong ownership, structured troubleshooting, and attention to detail</li><li>
Comfortable communicating with customers under time pressure (SLA-driven)</li><li>
Reliable and able to work independently, while escalating early when needed</li></ul> 
Technical Requirements
Must-have:<ul><li>
Linux administration experience in production environments</li><li>
Kubernetes fundamentals &mdash; ability to work with pods/services, collect and analyze logs, perform basic troubleshooting</li><li>
Ability to read logs and identify likely triggers and root causes</li><li>
Experience working in a ticket-based support environment (internal or external)</li></ul> 
Nice-to-have:<ul><li>
Helm (basic usage or understanding)</li><li>
Databases: PostgreSQL / MSSQL / Oracle (connectivity checks, basic queries)</li><li>
Networking fundamentals (DNS, ports, firewalls, connectivity troubleshooting)</li><li>
Monitoring &amp; logging tools: Grafana, ELK (or similar)</li><li>
Messaging services exposure</li><li>
Scripting / automation basics (Bash, Python, or similar)</li></ul>
On-Call &amp; Availability
This role requires full participation in 24/7 on-call rotations as part of a dedicated single-customer engagement in Riyadh. During on-call periods, candidates must be able to reach the customer site within approximately one hour if required.
Interview Process<ul><li>
Introduction Stage &mdash; Recruiter Screen (virtual call)</li><li>
Team Interview Stage &mdash; Technical &amp; Team Interview (single extended interview, conversation &amp; practical case-based scenarios)</li><li>
Final Stage &mdash; CARES Interview &mdash; Values driven conversation</li></ul>
We encourage candidates to request additional conversations with team members they would like to meet.</div>

Application Support Specialist

Confidential Government

<div>
 
 We are seeking an Application Security Consultant to secure the development lifecycle and protect the organization's software products.
 
 
 
 
 
 Role Overview:
 
 
 A specialist role focused on embedding security into the code, ensuring application-layer defense across web and mobile platforms.
 
 
 Core Purpose: To ensure all software products are built securely from the ground up, preventing common vulnerabilities like OWASP Top 10.
 
 
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Conduct regular static and dynamic application security testing (SAST/DAST).
 </li>
 <li>
 Lead secure code reviews and provide remediation guidance to development teams.
 </li>
 <li>
 Manage the security of APIs and microservices across distributed environments.
 </li>
 </ul>
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Software Engineering, or related technical field.
 </li>
 <li>
 5+ years of experience in AppSec or Software Development with a security focus.
 </li>
 <li>
 Certifications: CSSLP or CASE.
 </li>
 <li>
 Competencies: Mastery of secure coding practices and experience with modern web/cloud architectures.
 </li>
 </ul>
 
 
</div>

Application Security Consultant

ServiceNow

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.
What you get to do in this role:<ul><li>
Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales</li><li>
Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)</li><li>
Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap</li><li>
Identify the right specialist/ support resources to bring into a deal, at the right time</li></ul> 

Qualifications 
To be successful in this role you have:<ul><li>
10+ years of sales experience within software OR solutions sales organization</li><li>
Experience establishing trusted relationships with current and prospective clients and other teams</li><li>
Experience producing new business, negotiate deals, and maintain healthy C-Level relationships</li><li>
Experience achieving sales targets</li><li>
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>
The ability to understand the &quot;bigger picture&quot; and our plans around IT</li><li>
Experience promoting a customer success focus in a &quot;win as a team&quot; environment</li><li>
Willingness to travel up to 50%</li></ul> 

Additional Information 
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2025 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Sr Enterprise Account Executive

Salesforce

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About the Role &gt;&gt;
 
 
We're looking for a driven and consultative Account Executive to join our growing team, selling at the forefront of enterprise data and AI transformation. In this role, you'll focus on MuleSoft and Informatica &mdash; two of the industry's most powerful platforms for integration and data management &mdash; while partnering closely with the core Salesforce AE team to deliver a complete, connected solution to customers.
 
 
MuleSoft empowers organizations to integrate any application, data source, or system through API-led connectivity &mdash; breaking down silos and creating a unified digital foundation. Informatica brings enterprise-grade data management, quality, and governance to ensure that foundation is built on clean, reliable, and compliant data.
 
 
Together, these platforms are the backbone of Salesforce Agentforce &mdash; enabling businesses to deploy autonomous AI agents that actually work, because they're powered by trusted, connected data. As a specialist AE, you'll play a critical role in the broader account team, positioning MuleSoft and Informatica as the essential data infrastructure that makes AI transformation possible.
 
 
This is a unique opportunity to own a specialist sales motion, work alongside a world-class core AE team, and help enterprise customers build the foundation their AI ambitions depend on. 
 
What you will be doing &gt;&gt; 
 
Our Data Foundation Account Executives engage with existing customers and new leads. They develop strong, positive, trusted relationships with both key stakeholders and c-suite decision makers within their patch, and help customers realize value from their Salesforce investments. You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.
<ul><li>Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
</li><li>Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives
</li><li>Coordinate internal resources to meet customer business needs
</li><li>Assist with account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
</li><li>Share both MuleSoft and Informatica value proposition for existing and/or new customers
</li><li>Drive growth within new and existing, assigned accounts
</li></ul>What you&rsquo;ll need to be successful &gt;&gt;
<ul><li>Significant full cycle sales experience with a proven track record of success
</li><li>Experience in selling technical platforms preferred
</li><li>Integration / API / Data Governance / Agents Orchestration and Automation Awareness
</li><li>Ability to strategize with a large extended team
</li></ul>Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates&rsquo; resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</div>

Account Executive KSA - Data Foundation (MuleSoft + Informatica)

<div><div>AFR Operations Specialist</div>
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who ever said &lsquo;&lsquo;the sky is the limit&rsquo;&rsquo; never spoke to you! Because for you it&rsquo;s the beginning. DHL Global Forwarding has an opening for an AFR Operations Specialist in Riyadh, Saudi Arabia.
Join us in connecting people and improving lives! 
In this AFR Operations Specialist position
<ul><li>Act as Customer first point of contact for shipment information, incident/complaint management, ad hoc pricing, and claims</li>
<li>Ensure that correct costs and revenues are captured against customer&rsquo;s profile and take ownership to solve simple and complex issues</li>
<li>Administer shipment level activities including receipt of customer booking, documentation requirements, and all related local and international transport</li>
<li>Ensure the management of shipments in line with the customer service commitment</li>
<li>Track, record, analyze and improve exceptions/operational irregularities</li>
<li>Responsible for high shipment data quality</li>
<li>Implement necessary regulatory compliance procedures relating to commodity and locations for shipments</li>
<li>Route and/or assign shipments to relevant consol that meets our customers service commitment and maximized our profits</li>
<li>Identify critical shipments and new business that needs extra support/hypercare</li>
<li>Answer queries, prepare information for customer visits and participate in customer visits relating to operational topics</li>
<li>Execute tasks and activities while meeting resource management and productivity guidelines for the day-to-day operations</li>
<li>Prepare invoices, debit and credit notes and necessary back-up documentation ensuring customer invoice timeliness and accuracy</li>
<li>Investigate/supports invoice disputes</li>
<li>Resolve recurring issues, and suggest enhancements to processes focusing on increasing effectiveness and efficiency</li>
<li>Resolve performance issues of suppliers, and propose solutions to improve performance</li>
<li>May provide functional guidance, advice or training to less experienced positions</li>
<li>Use Industry sector or logistics specialist expertise in their day-to-day work</li> 
</ul>Now, here is what we need from you!
<div><div><div><div>Education Level 
</div></div> 
<div><div>Bachelors Degree 
</div></div> 
<div><div>Experience Level 
</div></div> 
<div><div>More than 4 years
</div></div> 
</div></div>We offer:
<ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li>
<li>Possible further career development</li>
<li>Competitive salary</li>
</ul>Why join DHL Global Forwarding? 
We are part of Deutsche Post DHL, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. 
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: 
<ul><li>The largest global network with more than ~30,000 passionate employees</li>
<li>The most efficient processes and fastest response times</li>
<li>The best solutions and best customer service</li></ul> 
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered. 
Our Purpose: Connecting People, improving lives. 
Our Values: Respect &amp; Results 
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility 
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

AFR Ops Specialist

Jotun Group

<div>SUMMARY OF THE ROLE
As Technical Advisor, you will be responsible for supervising ongoing painting works of projects to ensure the right product and correct usage of the finished coating to achieve the performance as recommended in Jotun's technical data sheets and method of statement. 
 
This position is based in Riyadh and reports to the Senior Technical Advisor.
Responsibilities:<ul><li>
Inspect and prepare concrete with correct surface preparation for coating application, along with the use of specialized tools such as Captive Blasting, shot blasters, scarifiers, or power washers as per standard profiles and cleanliness standards (e.g., SSPC, ASTM)</li><li>
Supervise and advise applicators on proper product applications, on-site assessment, inspection, and reporting on painting activities for Decorative as well as Floor coating products to ensure that painting jobs are carried out according to specifications and procedures.</li><li>
Conduct site-based inspection and quality control tests, including film thickness checks, adhesion tests, and visual assessments to verify application quality and troubleshoot any surface or performance issues proactively. Ensure on-site testing according to specifications to meet the required quality.</li><li>
Engaging with contractors and floor coating applicators to develop and expand a qualified applicator network by training and certifying them as authorized Jotun floor coating applicators. Liaise with QC Lab on product troubleshooting to ensure proper recommendations are provided to customers.</li><li>
Delivering product training sessions for internal teams and customers to enhance their knowledge, skills, and overall competency in Floor coating product application and performance, and adhere to Jotun&rsquo;s HSEQ (Health, Safety, Environment, and Quality) standards, ensuring consistent use of personal protective equipment (PPE) and safe handling of all hazardous materials, in full compliance with workplace and environmental safety regulations.</li></ul>
WHAT WE ARE LOOKING FOR AND WHAT WE OFFER
Qualifications We are looking for:
<ul><li>Bachelor's degree in Paint Technology is preferred.</li><li>
4-5 years of relevant experience in Decorative Paint &amp; Floor Coating.</li><li>
Fluency in English, both verbal and written, speaking Arabic will be an advantage.</li></ul>
Location - Riyadh, Saudi Arabia.
Personal Qualities:<ul><li>
Acts on own initiative, makes things happen, and accepts responsibility for the results.</li><li>
Focuses on bottom-line results, identifies potential risks, and monitors the financial impact of its own activities.</li><li>
Understands the organization's informal rules and structures and utilizes political processes effectively to get things done</li><li>
Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively</li><li>
Quickly understands and analyzes complex issues and problems; comes up with sound and rational judgments.</li><li>
Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development</li></ul>
We Offer:<ul><li>
Competitive compensation and benefits.</li><li>
Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.</li><li>
Career development opportunities across multiple disciplines and geographies.</li><li>
Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.</li><li>
A supportive and inclusive company culture where you can be your authentic self.</li><li>
A focus on having fun together through team buildings and social activities.</li></ul> 
POSITION INFORMATION
Company:
Jotun Saudia Co. Ltd. 
Contract Type:
Regular
Time Type:
Full time
CLOSING DATE (dd.mm.yyyy):
20.06.2026
WHO WE ARE
Jotun&rsquo;s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.
Jotun Saudia Co. Ltd., established in 1984, is one of the key markets within the MEIA region. With 2 production facilities, 5 warehouses and more than 450 employees, we aim to further strengthen Jotun&rsquo;s position in Saudi Arabia through ambitious market growth plans that focus on innovation, efficiency and profitability.
Visit our Career Page to know more about life at Jotun.
Jotun&rsquo;s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.
If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.
If you think that this role is what you could be doing next, apply now!</div>

Technical Advisor

CSI Global

<div>Position: HR Specialist (Tamheer)
Location: Riyadh 
Program: Tamheer On-the-Job Training Program
Saudization Commitment:
In alignment with the Kingdom's Vision 2030 and the Human Resources Development Fund (HRDF) Tamheer Program, this training opportunity is open exclusively to Saudi nationals seeking to gain practical experience and develop their professional skills in the energy and engineering sectors. We welcome ambitious candidates who are eager to build successful careers through structured on-the-job training and professional development.
<h3 class="jobSectionHeader">About CSI Global</h3>
At CSI Global, we transform energy into synergy by delivering innovative solutions in MEP engineering, commissioning, electrical testing, and contracting services across the GCC and international markets.
Through the Tamheer Program, we are committed to developing Saudi talent by providing hands-on training, professional mentorship, and practical experience in a dynamic work environment. This opportunity supports Saudi Vision 2030 by empowering graduates to build successful careers and contribute to the Kingdom's future growth.
At CSI Global, excellence is not a goal &mdash; it's our culture. Every team member contributes to our shared vision:
&quot;Converting Energy to Synergy&quot; 
 
Position Overview:
We are seeking a motivated and detail-oriented HR Specialist Trainee to join our Human Resources team through the Tamheer Program. This opportunity is designed for fresh graduates who are eager to gain practical experience in HR operations and talent management within a dynamic work environment.
<h3 class="jobSectionHeader">Key Responsibilities:</h3>
<ul><li>Assist in recruitment and onboarding activities.</li><li>
Support employee records management and HR documentation.</li><li>
Coordinate interviews and communicate with candidates.</li><li>
Assist in employee engagement initiatives and HR projects.</li><li>
Maintain HR databases and prepare reports as required.</li><li>
Support compliance with company policies and labor regulations.</li></ul>
<h3 class="jobSectionHeader">Qualifications:</h3>
<ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>
Eligible for the Tamheer Program.</li><li>
Strong communication and interpersonal skills.</li><li>
Proficiency in Microsoft Office applications.</li><li>
Ability to work in a team-oriented environment.</li></ul>
<h3 class="jobSectionHeader">What We Offer:</h3>
<ul><li>Hands-on training and professional development.</li><li>
Exposure to various HR functions and best practices.</li><li>
Opportunity to work with experienced HR professionals.</li><li>
Structured learning and career growth opportunities.</li></ul></div>

HR Specialist - Tamheer

Explore 361+ Application support specialist in Riyadh this June. Find roles across top companies and apply now to boost your career.