sales manager

sales engineer

sales account manager

sales coordinator

sales specialist

customer success specialist

<div>What we offer
We help the world run better.
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply Now!<div></div> 
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career. 
Who You&rsquo;ll Become
The Customer Success Manager (CSM) works directly with customers to guide them through their business journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within their assigned solution portfolio. The CSM oversees key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress, and business case achievement. The CSM is expected to serve as the strategic point of contact for the customer within the assigned solution portfolio and to leverage appropriate resources across SAP functions to maintain overall customer health 
What You&rsquo;ll Do
As a CSM within the SAP Academy for Customer Success, you will be responsible to:<ul><li>
Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function within our dynamic Customer Success board area.</li><li>
Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.</li><li>
Enhance skills around your solution portfolio, managing customer retention, and driving value realization.</li><li>
Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.</li></ul> 
The program will enrich your knowledge of SAP and the Customer Success board area and give you the professional experience to be ready to serve our customers. We offer full-time employment from day one with practical learning application for your role. Upon successful completion of the program, you will move into a direct customer-facing CSM role in your market and continue to receive mentoring and coaching support to accelerate your growth. 
CSM focus areas:
SAP Finance &amp; Spend Management (F&amp;S) &ndash; Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.<ul><li>
S/4HANA Finance</li><li>
Finance &amp; Quote to Cash(Q2C)</li><li>
Procurement</li></ul>
SAP SuccessFactors (Human Capital Management - HCM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.
SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. 
What You Bring<ul><li>
2&ndash;3 years of experience supporting customers and driving business transformation, ideally in consulting or account management.</li><li>
Proven ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience in resolving issues and managing escalations to ensure satisfaction and business continuity.</li><li>
A cooperative and productive approach to working relationships, internally and externally.</li><li>
A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.</li><li>
An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.</li><li>
A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.</li><li>
Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.</li><li>
Proficiency in English to engage with our global network.</li></ul> 
About SAP Academy for Customer Success
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.
Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits.
#SAPAcademyforCustomerSuccess
#SAPCSCareers 
SAP&rsquo;s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.
We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.
During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program
Due to local legal mandates only GCC nationals will be considered at this time
#SAPNextGen
We are SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs together. 
 Our inclusion promise
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone&mdash;regardless of background&mdash;feels included and can perform at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company. We invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal-opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com. 
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
#SAPNextGen</div><div></div>

Customer Success Manager (CSM) - SAP Academy for Customer Success - KSA (Hybrid) GCC Nationals

ServiceNow

<div>Company Description 
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today &mdash; ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500&reg;. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. 
Job Description 
The Team
The Customer Success team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Success team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers realize maximum business value from their investment in the ServiceNow platform.
Job Description
The Customer Success Executive will be responsible for driving value in one of ServiceNow&rsquo;s largest and most strategic accounts in Saudi Arabia
The person in this role will develop and manage a Customer Impact account plan to drive a roadmap of activity that works to accelerate business and platform value. The role will work closely with customer executive management (CxO, C-1), as well as strategic partners that may be in place.
The aim is to align various exec stakeholders across the account (board members, brand leaders, IT), achieve buy-in to the ServiceNow transformation and roadmap, and accelerate the ServiceNow adoption and journey overall. The role will closely collaborate with the ServiceNow Success and Platform Architects and drive the use of Impact assets that are also self-managed by the customer.
An ideal candidate will have achieved a senior level position driving the vision, governance, strategy and architecture within a customer environment to enable digital transformation. The candidate will also have led large teams comprised of internal and external resources all working similar objectives. They will have demonstrated their ability as a leader, to become a trusted advisor to key internal executive stakeholders as well as with C-level client executives at customers. They will have experience directing resources to developing and executing success processes and programs at scale. The leader will ensure that critical operational KPIs are delivered, including overall NPS of Customer Success covered accounts, adoption of ServiceNow products, and renewal of our Customer Success products.
What you get to do in this role:<ul><li>
As a trusted advisor your will drive enterprise level cross functional executive alignment and ServiceNow buy-in in VLE customers and ensure success expectation are met</li><li>
You will advise and coach executive leaders on how CS delivery can be optimized to deliver digital transformation</li><li>
Accountable for delivering results against KPIs (e.g., technical health, product adoption, NPS, CS renewal) for success resources within a strategic account. You will own the engagement, drive towards business outcomes and successful transformation.</li><li>
Ensure that the deliverables are being met against the timeline and engaging of the right resources at the right time</li><li>
Evangelize ServiceNow customer success stories and processes to enable transformation and sales</li><li>
You will ensure that customers derive the maximum value from their ServiceNow investment and utilize their licenses</li><li>
Collaborate with ServiceNow stakeholder teams to ensure product adoption, growth attainment and increased footprint</li><li>
Responsible for executing the Global Customer Success Strategy and optimizing the delivery of Customer Success KPIs, Quality Assurance, and the profitable delivery of the customer engagements to achieve your regional goals</li><li>
Owns the post sales customer relationships for Customer Success offering, including resolution of escalations</li><li>
Works with services sellers to convert legacy customer success packages to new Customer Success offering</li><li>
Successfully transition team and customers from current success motions to future state success with minimal CSAT impact</li><li>
Develop relationships with internal leaders, including the Customer Success GEO leaders where alignment on strategy and delivery is a must</li><li>
Contribute thought leadership on how Customer Success delivery can be optimized</li></ul> 

Qualifications 
<ul><li>
AI Integration &amp; Thought Leadership: Experience leveraging AI to enhance work processes, decision-making, and problem-solving, including AI-powered automation, workflow optimization, and data-driven insights</li><li>
Enterprise SaaS Transformation &amp; Strategic Advisory: Extensive experience leading large-scale digital transformations within SaaS or enterprise software environments.</li><li>
C-Level Presence &amp; Relationship Management: Proven ability to engage, influence, and build lasting relationships with senior executives, including within some of the world&rsquo;s largest enterprises..</li><li>
Leadership Expertise: A minimum of 15 years in management consulting, solution consulting, or a leadership role at a top-tier consulting firm, with a strong track record of exceeding business objectives.</li><li>
Strategic Account Management: Demonstrated success in leading high-impact customer success or consulting teams and managing complex, strategic accounts.</li><li>
Business Acumen &amp; Problem-Solving: Ability to identify, analyze, and solve complex business challenges while aligning technology solutions with customer objectives.</li><li>
Cross-Functional Leadership: Strong experience working across multiple departments, driving alignment, and managing stakeholders in large, matrixed organizations.</li><li>
Adaptability &amp; Change Management: Ability to navigate dynamic environments, adjusting strategies to meet evolving customer and business needs.</li><li>
Operational &amp; Execution Excellence: Skilled at designing and implementing scalable, repeatable processes while maintaining a hands-on approach to drive successful execution.</li><li>
Collaboration &amp; Communication: Exceptional ability to communicate complex ideas clearly, foster collaboration across teams, and influence stakeholders at all levels.</li><li>
Customer-Centric Mindset: Deep understanding of customer challenges, needs, and motivations, with a focus on delivering value-driven solutions and ensuring long-term success.</li></ul>
This role is ideal for a seasoned strategic advisor who thrives in high-impact environments and has the expertise to guide enterprise customers through digital transformation at scale. 
Additional Information 
Work Personas
We lead with flexibility and trust in our distributed world of work. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. &copy;2024 Fortune Media IP Limited. All rights reserved. Used under license.</div>

Customer Success Executive

Denodo

<div>
 Job description:
 
 
 
 Job Description
 
 
 Denodo is looking for a technical, passionate, customer-oriented and hands-on data advocate to join our Customer Success team. You&nbsp; will work hand-in-hand with our customers as the technical focal point. It will be on your shoulders to ensure customers are satisfied&nbsp;&nbsp;and confident in leveraging the Denodo Platform as a key component in their ecosystem.&nbsp;
 
 
 In this role you will combine tech savviness with relationship management and problem-solving skills. Your mission: enable customers&nbsp;&nbsp;to realize the full potential of their Denodo deployment, removing roadblocks, exploiting platform capabilities, and making things go.&nbsp;
 
 
 Collaborate closely with Customer Success Manager (CSM), Sales and Customer Services as the TAM has the lead role&nbsp; in implementing the Customer Success Plans (CSP) developed by the CSM. The CSP defines the business outcome, use cases and&nbsp; milestones of the Customer to get a specific use case(s) into production. The output is a Use Case document that describes the&nbsp; Business Problem solved, the Solution Architecture and the Results achieved. The TAM and CSM have responsibility for coordinating&nbsp;&nbsp;the creation and delivery of this document.&nbsp;&nbsp;
 
 
 Job Responsibilities &amp; Duties
 
 
 
 Technical Engagement:&nbsp;
 
 
 <ul>
 <li>
 Communicate common practices with regards to Denodo usage and implementation.&nbsp;
 </li>
 <li>
 Conduct cadence calls to review open issues and escalations with the customer operational team.&nbsp;
 </li>
 <li>
 Provide input into account health assessment on technical progress.&nbsp;
 </li>
 <li>
 Act as point of contact between customer and Denodo technical teams.&nbsp;
 </li>
 <li>
 Coordinate with other teams to achieve account growth, service utilization, and use cases.&nbsp;
 </li>
 <li>
 Ensure customers' deployment is documented and understood.&nbsp;
 </li>
 </ul>
 
 
 Platform Adoption:&nbsp;
 
 
 <ul>
 <li>
 Identity pain points and training required around product usage.&nbsp;
 </li>
 <li>
 Have regular communication and updates on Denodo capabilities.&nbsp;
 </li>
 <li>
 Provide product and feature guidance.&nbsp;
 </li>
 <li>
 Recommend advisory sessions, entitled/on-demand training.&nbsp;
 </li>
 </ul>
 
 
 Customer Engagement:&nbsp;
 
 
 <ul>
 <li>
 Provide point of contact for escalations related to the product.&nbsp;
 </li>
 <li>
 Coordinate the management and resolution of support tickets, with both customers and Denodo teams.&nbsp;
 </li>
 <li>
 Review enhancement requests with Product Management / Development.&nbsp;
 </li>
 <li>
 Ensure successful product feature adoption.&nbsp;
 </li>
 <li>
 Encourage and enable platform upgrades and migrations.&nbsp;
 </li>
 </ul>
 
 
 Reporting &amp; KPI&rsquo;s&nbsp;
 
 
 <ul>
 <li>
 Implement and help customer maintain Dashboards to report on Product Adoption and Deployment details&nbsp;
 </li>
 <li>
 Maintain Customer relationship map in Salesforce&nbsp;
 </li>
 <li>
 Maintain and report on Customer Services Utilization and Training accomplishments&nbsp;
 </li>
 <li>
 Goal is to get Customer to consume all Services available to them&nbsp;
 </li>
 <li>
 Get all the Customer staff to take all the relevant training classes
 </li>
 </ul>
 
 
 Information Security Responsibilities:&nbsp;
 
 
 <ul>
 <li>
 Knows and understands the Security Policy and procedures that apply to their work.&nbsp;
 </li>
 <li>
 Ensures that their actions do not result in any security breaches.&nbsp;
 </li>
 <li>
 Informs the owner of the asset of any security incident, real or suspected, that it detects.&nbsp;
 </li>
 <li>
 Is aware of and committed to the Acceptable Use Policy&nbsp;
 </li>
 </ul>
 
 Desired Skills &amp; Experience
 
 <ul>
 <li>
 University Degree in information systems or computer science or a related field (Bachelor or Masters), or equivalent&nbsp; experience in a similar role.&nbsp;
 </li>
 <li>
 5+ years of demonstrated experience in a Technical Account Manager or a similar role, preferably in the data management&nbsp; or analytics software industry.&nbsp;
 </li>
 <li>
 Excellent verbal and written communication skills to be able to interact with technical and business counterparts.&nbsp;
 </li>
 <li>
 Good technical knowledge about different areas in a data management ecosystem.
 </li>
 <li>
 Nice to have experience in leveraging Employee Advocacy and Social Media to network with industry peers, share thought leadership content, and enhance brand visibility to support sales engagement and relationship building.
 </li>
 </ul>
</div>

Technical Account Manager, Customer Success

<div>What we offer
We help the world run better.
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply Now!<div></div> 
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career. 
Who You&rsquo;ll become
A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As a part of the sales team, a Solution Advisor is the &ldquo;subject matter expert&rdquo; responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP&rsquo;s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts. 
What You&rsquo;ll Do
As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:
<ul><li>Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.</li><li>
Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.</li><li>
Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.</li></ul> 
The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals. 
Solution areas focus: 
SAP Finance &amp; Spend Management (F&amp;S) &ndash; Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.<ul><li>
S/4HANA Finance</li><li>
Finance &amp; Quote to Cash(Q2C)</li><li>
Procurement</li></ul>
SAP SuccessFactors (Human Capital Management - HCM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management. 
What You Bring<ul><li>
2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.
</li><li>Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.</li><li>
A cooperative and productive approach to working relationships, internally and externally.</li><li>
A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.</li><li>
An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
</li><li>A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.</li><li>
Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
</li><li>Proficiency in English to engage with our global network.</li></ul> 
About SAP Academy for Customer Success
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.
Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits.
#SAPAcademyforCustomerSuccess
#SAPCSCareers
SAP&rsquo;s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.
We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.
During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program 
Due to local legal mandates only GCC nationals will be considered at this time.
We are SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs together. 
 Our inclusion promise
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone&mdash;regardless of background&mdash;feels included and can perform at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company. We invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal-opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com. 
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
#SAPNextGen</div><div></div>

Solution Advisor Associate - SAP Academy for Customer Success - KSA (Hybrid) GCC Nationals

Foodics

<div>Who Are We&#10067; 
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners. 
The Job in a Nutshell
We are currently seeking a talented and motivated Customer Onboarding Associate to join our team in KSA. As a Customer Onboarding Specialist, you will play a crucial role in empowering sellers by providing comprehensive training on our cutting-edge POS platform and guiding them through the seamless implementation and installation of our state-of-the-art devices..
What Will You Do&#10067;<ul><li><ul>
<li>Assist in scheduling installation appointments with clients and confirming that the site is ready for installation.</li>
<li>Support the coordination of backend on-site training requests.</li>
<li>Help schedule on-site technical visits, including normal and emergency cases, under supervision.</li>
<li>Assist in the onboarding process for customers for products.</li>
<li>Monitor assigned tasks and projects, ensuring services are delivered according to SLAs, with guidance from senior team members.</li>
<li>Conduct phone calls to educate customers about onboarding sequences.</li>
<li>Assist clients in setting up Foodics menus and inventory products.</li>
<li>Provide support in building customer menus, recipes, and inventory items.</li>
<li>Help with menu and inventory updates as needed.</li>
</ul></li></ul>What Are We Looking For&#10067;<ul><li><ul>
<li>Holder of Diploma or Bachelor's Degree in Networking, Computer Information System, Computer Science</li>
<li>Working experience of at least 1 years preferably with Information Technology / Software and/or Software-as-a-Service (SaaS) products companies</li>
<li>Excellent problem-solving skills</li>
<li>Must have strong and excellent communication skills both written and oral</li>
<li>Fluent in English and Arabic is a must</li>
<li>Willing to travel from time to time within or outside Riyadh and /or different cities in KSA.</li>
<li>Self-starter with ability to work independently across functional groups and on multiple initiatives simultaneously</li>
<li>Must be flexible to work in a fast-paced and evolving environment</li>
</ul></li></ul>Who Will Excel&#10067;<ul>
<li>Previous experience in the SaaS, technology, or F&amp;B industry.</li>
<li>A collaborative team player with a passion for driving growth and innovation.</li>
</ul>What We Offer You&#10071;
We believe you will love working at Foodics!<ul>
<li>We have an inclusive and diverse culture that encourages innovation and flexibility in-offices.</li>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li>
</ul>Requirements</div>

Customer Onboarding Specialist

Hire Fellows

We're looking for an experienced and driven Senior Marketing Specialist to lead the marketing function for a prominent tech startup in KSA. The company focuses on simplifying payments for Saudi businesses through tailored solutions like automating invoices, managing recurring payments, and sending automated reminders. They care deeply about the quality of their work and aim to allow businesses to focus on growth instead of chasing payments. The ideal candidate will play a pivotal role in shaping and executing marketing strategies that strengthen brand presence, drive customer acquisition, and align closely with the company’s strategic goals.
 
Role Overview: 
As the Senior Marketing Specialist, you will lead the planning and execution of data-driven marketing initiatives aimed at driving user acquisition, engagement, and retention. This role requires a strong understanding of the local market and collaboration across departments to deliver impactful campaigns, build strategic partnerships, and enhance the customer journey at every touchpoint.
 
Key Responsibilities: 
<ul>
<li>Develop and implement a comprehensive, full-funnel marketing strategy aligned with business goals and tailored for the Saudi market.</li>
<li>Lead the execution of monthly and quarterly marketing plans with clear KPIs focused on acquisition, engagement, and retention.</li>
<li>Own and drive performance marketing strategies across digital channels including paid search, social media, email marketing, and affiliate networks.</li>
<li>Lead the development of localized content and campaigns that reflect cultural nuances and comply with relevant regulations.</li>
<li>Collaborate cross-functionally with product, design, growth, customer success, and compliance teams to align marketing initiatives with product roadmaps and user needs.</li>
<li>Utilize market research, customer insights, and industry trends to continuously refine marketing strategies and maintain a competitive edge.</li>
<li>Build and sustain strategic partnerships with key fintech stakeholders, influencers, and opinion leaders to expand brand visibility.</li>
<li>Monitor, report on, and optimize campaign performance using data-driven insights to improve results continuously.</li>
</ul>
Requirements: 
<ul>
<li>Deep understanding of the Saudi market, including local consumer behavior, digital channels, and financial services culture.</li>
<li>Minimum of 4 years of marketing experience, preferably within fintech, tech, or financial services, including at least 2 years in a senior or leadership capacity.</li>
<li>Bachelor’s degree in Marketing, Business, Communications, or a related field.</li>
<li>Proven success in building and scaling customer acquisition and engagement strategies in competitive markets.</li>
<li>Proficiency with digital marketing tools, social media platforms, and market research techniques</li>
<li>Excellent communication skills in Arabic and English, both written and spoken.</li>
<li>Collaborative attitude and ability to work effectively with cross-functional teams</li>
<li>Pleasant personality and able to lead with empathy and patience</li>
</ul>
Benefits: 
<ul>
<li>You are solving a multi-billion dollar pain in the market -installments and subscriptions.</li>
<li>You will be a core member building out a critical function, which will play a huge part in making the company successful.</li>
<li>You’ll do great work with great people and make a lot of money doing it inshallah.</li>
<li>A competitive full package with salary and ESOP.</li>
</ul>

Senior Marketing Specialist

Kanz

<div>
 
 Company Description
 
 
 
 Kanz is partnering with INCUBE PAL to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.
 
 
 Company Name: INCUBE PAL
 
 
 
 Job Description
 
 
 
 A Supply Chain Specialist is an important role responsible for optimizing and managing the flow of goods, information, and finances throughout the supply chain process. This position requires a perfect balance of analytical skills, proficiency in supply chain management software, and effective communication abilities. A deep understanding of inventory management and procurement processes is paramount for success in this role.
 
 
 
 Job Purpose
 
 
 
 The core purpose of the Supply Chain Specialist is to analyze supply chain data to identify inefficiencies and devise solutions. The specialist will work collaboratively with suppliers and logistics providers to ensure the timely delivery of products. They are instrumental in optimizing and managing the flow of goods, information, and finances to maximize the company's operational efficiency.
 
 
 
 Job Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Optimize and manage the flow of goods, information, and finances in the supply chain.
 </li>
 <li>
 Analyze supply chain data to identify inefficiencies and provide solutions.
 </li>
 <li>
 Coordinate with suppliers and logistics providers to maintain supply chain integrity.
 </li>
 <li>
 Ensure timely delivery of products to meet company and customer requirements.
 </li>
 <li>
 Utilize strong analytical skills and proficiency in supply chain management software to enhance operational efficiency.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 Proven experience in Supply Chain Optimization
 </li>
 <li>
 Strong skills in Data Analysis
 </li>
 <li>
 Experience in Supplier Coordination and Logistics Management
 </li>
 <li>
 Track record of Timely Delivery of products
 </li>
 <li>
 Excellent Analytical Skills and proficiency in Supply Chain Management Software
 </li>
 <li>
 Strong Effective Communication and Problem-Solving abilities
 </li>
 <li>
 Profound knowledge and experience in Inventory Management
 </li>
 </ul>
</div>

Supply Chain Optimization Specialist

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