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channels operations specialist

customer service executive - network operations & support Jobs in Riyadh

customer success specialist

PulseMediaNL (LATAM REGION)

<div>
 Position Overview
 <br/>
 <br/>
 We are seeking a proactive and relationship-driven Customer Success Specialist to support and nurture client relationships in a fully remote environment. This role is ideal for professionals who are committed to ensuring customers achieve value from products or services while maintaining high levels of satisfaction and engagement.
 <br/>
 <br/>
 In this position, you will act as a strategic partner to customers, guiding onboarding, monitoring account health, and identifying opportunities to enhance the overall client experience. Your ability to communicate clearly, analyze customer needs, and collaborate across teams will directly contribute to retention and long-term growth.
 <br/>
 <br/>
 This opportunity is well suited for individuals who enjoy building relationships, solving problems, and supporting measurable customer outcomes.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Serve as a primary point of contact for assigned customer accounts
  </li>
  <li>
   Guide clients through onboarding and product adoption processes
  </li>
  <li>
   Monitor customer engagement and identify opportunities to improve usage
  </li>
  <li>
   Address concerns proactively to reduce churn and increase satisfaction
  </li>
  <li>
   Collaborate with sales, support, and product teams to resolve issues
  </li>
  <li>
   Conduct check-ins, performance reviews, or account updates as needed
  </li>
  <li>
   Track customer health metrics and maintain accurate CRM documentation
  </li>
  <li>
   Identify upsell or expansion opportunities when appropriate
   <br/>
   <br/>
  </li>
 </ul>
 Your work will directly influence customer retention, satisfaction, and overall lifetime value.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous experience in customer success, account management, or client services preferred
  </li>
  <li>
   Strong written and verbal communication skills
  </li>
  <li>
   Excellent relationship-building and interpersonal abilities
  </li>
  <li>
   Analytical mindset with the ability to interpret customer metrics
  </li>
  <li>
   Familiarity with CRM systems and customer success platforms
  </li>
  <li>
   Strong organizational and time management skills
  </li>
  <li>
   Comfortable working independently in a remote environment
  </li>
  <li>
   Problem-solving mindset with a proactive approach
   <br/>
   <br/>
  </li>
 </ul>
 Experience in SaaS, subscription-based services, or B2B environments is a plus.
 <br/>
 <br/>
 Work Structure
 <br/>
 <br/>
 <ul>
  <li>
   Fully remote role
  </li>
  <li>
   Flexible scheduling aligned with customer needs and team collaboration
  </li>
  <li>
   Clearly defined performance goals and retention metrics
  </li>
  <li>
   Ongoing professional development and support resources
   <br/>
   <br/>
  </li>
 </ul>
 Engagement Terms
 <br/>
 <br/>
 <ul>
  <li>
   Independent contractor or employee classification depending on placement
  </li>
  <li>
   Weekly payments through supported platforms
  </li>
  <li>
   Performance-based incentives may be available
  </li>
  <li>
   Role scope may evolve based on customer portfolio and business needs
   <br/>
   <br/>
  </li>
 </ul>
 Key Skills
 <br/>
 <br/>
 Customer Success, Account Management, Client Retention, Customer Engagement, CRM Systems, Salesforce, HubSpot, Customer Onboarding, Relationship Management, Customer Satisfaction (CSAT), Net Promoter Score (NPS), Churn Reduction, Upselling, Cross-Selling, Business Communication, Data Analysis, Performance Tracking, Customer Experience (CX), Remote Work, Strategic Planning, Problem Solving, Stakeholder Management
 <br/>
 <br/>
 Application Process
 <br/>
 <br/>
 <ul>
  <li>
   Submit your updated resume highlighting relevant customer success or account management experience
  </li>
  <li>
   Qualified candidates can expect follow-up communication within a few business days
   <br/>
   <br/>
  </li>
 </ul>
 We are looking for customer-focused professionals who are passionate about driving client satisfaction, retention, and long-term partnership success in a remote environment.
</div>


Customer Success Specialist - Remote

Gulf Union Al Ahlia

<div>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  The Customer Experience Specialist will support the design, measurement, and improvement of customer journeys and service quality across all customer touchpoints. The role will analyze customer feedback and performance metrics, identify pain points, and drive corrective actions with internal stakeholders to enhance customer satisfaction and loyalty.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Monitor and analyze CX performance (NPS, CSAT, CES, complaints trends) and produce periodic reports.
  </li>
  <li>
   Manage Voice of Customer (VoC) inputs from all channels and translate insights into improvement actions.
  </li>
  <li>
   Support customer journey mapping, identify pain points, and recommend process and service enhancements.
  </li>
  <li>
   Coordinate complaint and escalation root-cause analysis and follow up on corrective and preventive actions.
  </li>
  <li>
   Partner with Operations, Claims, Underwriting, Sales, IT, and Digital teams to implement CX initiatives.
  </li>
  <li>
   Support service quality audits and ensure adherence to CX standards and service procedures.
  </li>
  <li>
   Contribute to customer communications, FAQs, and knowledge content to reduce repeat contacts.
  </li>
  <li>
   Track improvement plans, maintain action logs, and ensure timely closure with evidence.
  </li>
  <li>
   Support CX governance activities (workshops, minutes, action items, and status updates).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Marketing, Customer Experience, Industrial Engineering, or related field.
  </li>
  <li>
   2&ndash;5 years of relevant experience in Customer Experience, Service Quality, Customer Care, or Customer Success.
  </li>
  <li>
   Strong understanding of CX measurements and frameworks (NPS, CSAT, CES, VoC).
  </li>
  <li>
   Strong analytical and reporting skills; ability to convert data into actionable recommendations.
  </li>
  <li>
   Excellent communication and stakeholder management skills.
  </li>
  <li>
   Proficiency in MS Office (Excel, PowerPoint); Power BI is a plus.
  </li>
  <li>
   Arabic fluency; English professional proficiency.
  </li>
  <li>
   Experience in insurance or regulated service industries is preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Success Measures (KPIs)
  </strong>
 </p>
 <ul>
  <li>
   Improvement in NPS/CSAT/CES within assigned scope.
  </li>
  <li>
   Reduction in repeated complaints and escalation recurrence.
  </li>
  <li>
   Closure rate and timeliness of CX action items.
  </li>
  <li>
   Quality and consistency of CX reporting and insights.
  </li>
  <li>
   Measurable improvement in key customer journey pain points.
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Experience Specialist

Vectra AI

<div><div><p>Vectra&reg; is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.</p>
<p>
The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.</p></div><h2 class="jobSectionHeader"><b>
Customer Success Manager&ndash; Saudi Arabia</b></h2>
<p><b>
About Vectra</b> Vectra&reg; is a leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. Our Cognito&reg; platform uses advanced machine learning to detect and respond to hidden cyberattacks in real time, providing actionable insights to security teams. At Vectra, we are committed to protecting our customers' most valuable assets while fostering a culture of innovation, collaboration, and growth.</p>
<p><b>
The Role</b> The Customer Success Manager (CSM) plays a critical role at Vectra, managing and expanding our most valuable asset: our customers. As a CSM, you will develop strategic relationships with customers, including key business executives and IT and security stakeholders. Your objective is to ensure customers achieve their business goals through their investment in Vectra.</p>
<p><b>
Your Impact</b> You will act as a trusted advisor and strategic partner to your customers, leveraging your cybersecurity expertise and deep product knowledge to drive adoption, satisfaction, and outcomes. You will own the full customer lifecycle, from onboarding to expansion, and work cross-functionally to ensure customer success.</p>
<p><b>
What </b><b>You'll</b><b> Do</b></p>
<ul>
<li>Own the end-to-end customer relationship, from onboarding through renewal</li>
</ul><ul><li>Conduct onboarding and training sessions to ensure a successful rollout of the Vectra platform</li>
</ul><ul><li>Establish trusted advisor relationships with key customer stakeholders (e.g., CISO, SOC, IT leads)</li>
</ul><ul><li>Develop and execute Success Plans tailored to each customer's business objectives</li>
</ul><ul><li>Conduct Executive Business Reviews (EBRs) and share insights from usage data, KPIs, and feedback</li>
</ul><ul><li>Monitor and improve customer health through proactive engagement and best practices</li>
</ul><ul><li>Drive deep integration of Vectra into customer workflows and technical ecosystems</li>
</ul><ul><li>Identify, assess, and mitigate renewal risks; lead renewal and get-well planning</li>
</ul><ul><li>Identify upsell and cross-sell opportunities and collaborate with sales on expansion strategy</li>
</ul><ul><li>Act as the voice of the customer internally, advocating feedback to product, engineering, and leadership</li>
</ul><ul><li>Collaborate closely with Support, Product, and Engineering teams to solve problems and enhance product value</li>
</ul><ul><li>Stay current on cybersecurity trends and apply them to customer strategies</li>
</ul><ul><li>Travel approximately 25%</li>
</ul>
<p><b>What You Need for Success</b></p>
<ul>
<li>5+ years of experience in customer-facing roles (Customer Success, Technical Account Management, Sales Engineering) in enterprise SaaS, preferably in cybersecurity</li>
</ul><ul><li>Deep understanding of cybersecurity solutions (e.g., firewalls, SIEM, NDR, forensics)</li>
</ul><ul><li>Strong technical foundation in network protocols and security (TCP/IP, DNS, SSL, VPN)</li>
</ul><ul><li>Experience managing full customer lifecycle: onboarding, adoption, retention, expansion Demonstrated success driving renewals and identifying growth opportunities</li>
</ul><ul><li>Ability to interpret and act on customer health metrics and usage data</li>
</ul><ul><li>Excellent organizational and project management skills<br>
</li>
</ul><ul><li>Empathy, proactivity, and passion for customer success</li>
<li>Strong communication and presentation skills, both written and verbal</li>
<li>Bachelor's degree required; preference for Computer Science or related field</li>
</ul><ul><li>Cybersecurity certifications (e.g., CISSP, CISM) are a plus</li>
</ul>
<p><b>Why Vectra</b></p>
<ul>
<li>Work with cutting-edge technology in a high-growth cybersecurity company</li>
</ul><ul><li>Join a collaborative and passionate team dedicated to customer outcomes</li>
</ul><ul><li>Competitive compensation and comprehensive benefits</li>
</ul><ul><li>Opportunities for personal and professional growth</li>
</ul><ul><li>Inclusive and diverse workplace committed to employee well-being</li>
</ul>
<p><b>We encourage you to apply even if you </b><b>don't</b><b> meet 100% of the requirements. Vectra is proud to be an equal opportunity employer.</b></p><p></p><div><div><br>
Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health of our employees and their families. Compensation includes competitive base pay, incentive plan eligibility, and participation in the employee equity plan (stock options). Specific benefits offered varies by location, but commonly include health care insurance, income protection / life insurance, access to retirement savings plans, behavioral &amp; emotional wellness services, generous time away from work, and a comprehensive employee recognition program.
</div><p>Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer.</p>
<p>
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.</p></div></div><p></p>

Customer Success Manager

CALO

<div><h4 class="jobSectionHeader"><b>About Calo (more </b><b>here</b><b>)</b></h4><p>
Calo is an app providing personalized meal plans for busy people through nutritional algorithms, built with love by chefs, nutritionists, and software engineers.</p><p>
Launched in Bahrain in 2019, we have since expanded to 7 countries, delivered millions of meals to our customers, and are now expanding our mission of making healthy easy to retail and other verticals.</p><p>
We're on a noble mission to make healthy easy. We think this is one of the most important problems to tackle in our world today. We have global ambitions - no small thinking here.</p><h4 class="jobSectionHeader"><b>
Why This Role Matters</b></h4><p>
We're looking for a talented, enthusiastic and dedicated Customer Experience Specialist (Saudi National) to be the main point of contact for our customers in KSA. In this role, your tasks would include addressing customer queries, sharing feedback with different departments, and identifying ways to improve our processes. You will report to and work closely with the Chief Business Officer.</p><h4 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h4><h5 class="jobSectionHeader"><b>
Key Scopes &amp; Responsibilities</b></h5><h6 class="jobSectionHeader"><b>
Act as the voice of the customer:</b></h6><ul><li><p>
Interviewing KSA Customers through phone calls, video calls and in person</p></li><li><p>
Coordinate for Customers Focus Group and act as the event coordinator for them</p></li><li><p>
Send Surveys to Customers when Data collection is needed</p></li></ul><h6 class="jobSectionHeader"><b>
Complaints / Escalations Handling:</b></h6><ul><li><p>
Be the main contact person whenever there&rsquo;s an escalated case in KSA</p></li><li><p>
Communicate the solutions and resolving it with the customers directly</p></li><li><p>
Supporting customers and answering their complaints/inquiries through live chat and phone calls (When needed)</p></li></ul><h6 class="jobSectionHeader"><b>
Communicating with internal teams:</b></h6><ul><li><p>
Communicate with GM, Marketing, Operations, Product and Growth Teams on a daily basis</p></li><li><p>
Communicating with various internal teams on bug escalations, Feature enhancements, and meal additions/suggestions</p></li></ul><h6 class="jobSectionHeader"><b>
Customer support via Social Media Channels</b></h6><ul><li><p>
Respond to Comments and Direct Messages on Social Media Channels of KSA</p></li></ul><h4 class="jobSectionHeader"><b>
How We Measure Success (KPIs)</b></h4><ul><li><p>
Achieving Interview Target</p></li><li><p>
Achieving focus group Target</p></li><li><p>
Improving NPS in the department</p></li></ul><h4 class="jobSectionHeader"><b>
What We&rsquo;re Looking For</b></h4><p>
We are looking for a<b> Saudi National </b>who possesses the following skills:</p><h6 class="jobSectionHeader"><b>
Behavioral Skills:</b></h6><ul><li><p>
Empathy and customer focus</p></li><li><p>
Ability to maintain a positive attitude towards colleagues and internal team members</p></li><li><p>
Attention to detail when communicate crucial information such as calories or prices to customer</p></li></ul><h6 class="jobSectionHeader"><b>
Technical Skills</b></h6><ul><li><p>
Excellent Understanding of the systems used by CX, such as Intercom, Zendesk, and Clevertap</p></li><li><p>
Addressing customer inquiries and concerns</p></li><li><p>
Excelling in communication skills <b>(Arabic &amp; English)</b>, both in typing and vocal, in all channels (chat/calls)</p></li><li><p>
Excellent Research and Coordinating Skills - Ability to multitask with ease</p></li></ul><h4 class="jobSectionHeader"><b>
The Hiring Journey</b></h4><ul><li><p>
Screening</p></li><li><p>
Technical Interview</p></li><li><p>
Technical Task or Case Study</p></li><li><p>
Culture Fit Interview</p></li><li><p>
Offer</p></li></ul><h4 class="jobSectionHeader"><b>
Want to Gain Extra Points?
</b></h4><p>We&rsquo;re not looking for cookie-cutter applications. Surprise us.</p><p>
Show us your creativity, your drive, and who you are beyond a CV. Send a Loom, a Notion page, a deck, a video, a voice note, whatever feels most &ldquo;you.&rdquo; Tell us why you belong here at Calo and why this role excites you.</p><h4 class="jobSectionHeader"><b>
Ready to Join?</b></h4><p>
If this role excites you, and you see yourself matching at least 85% of the criteria above, what are you waiting for? <b>Yalla, let&rsquo;s gooo!</b></p></div>

FILIGRAN

<div><h2 class="jobSectionHeader"><b>The Company</b></h2><p>
Filigran, founded in October 2022, stands out in the cybertech ecosystem for its commitment to revolutionizing cyber threat management with a proactive approach. Its mission is to develop innovative open-source solutions designed to anticipate cyber threats, identify security gaps, and strengthen organizational security posture.</p><p>
Filigran solutions are now trusted by over 6,000 public and private organizations worldwide.</p><h2 class="jobSectionHeader"><b>
The Role</b></h2><p></p><p>
We're looking for a <b>Customer Success Manager</b> to join our <b>Customer Success Team</b> and help us guide and grow relationships with our customers across Middle East. Based in Saudi Arabia and working remotely, you will play a key role in ensuring the success and satisfaction of our users throughout their journey with Filigran. You will collaborate closely with support, engineering, and product teams to align technical delivery with business goals, while acting as a trusted advisor to our customers.</p><p></p><h2 class="jobSectionHeader"><b>
Your Responsibilities</b></h2><p></p><ul><li><p>
Own and manage the full customer journey: onboarding, adoption, training, and renewal</p></li><li><p>
Deliver training and carry out missions for customers</p></li><li><p>
Build strong, proactive relationships with customers across Middle East</p></li><li><p>
Identify and support opportunities for upsell and cross-sell in partnership with Sales</p></li><li><p>
Coordinate with internal teams to resolve customer issues quickly and effectively</p></li><li><p>
Collect and share customer feedback to improve product and service quality</p></li><li><p>
Track success metrics and use data to inform customer strategy and engagement</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Who You&rsquo;ll Work With</b></h2><p></p><ul><li><p>
You will report to the VP of Customer Success EMEA</p></li><li><p>
Work closely with Customer Support Engineers (CSEs), Customer Platform Architects (CPAs), Sales, Product, and Engineering</p></li><li><p>
Partner with regional teams to serve a diverse Middle East customer base</p></li><li><p>
Collaborate cross-functionally to ensure high customer satisfaction and retention</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Profile We&rsquo;re Looking For</b></h2><p></p><ul><li><p>
5+ years of experience in Customer Success, Account Management, or a similar customer-facing role in SaaS or tech</p></li><li><p>
3+ years of experience in the cybersecurity sector, especially threat intelligence</p></li><li><p>
Fluent in Arabic and English</p></li><li><p>
Based in Saudi Arabia with experience supporting regional customers in Middle East</p></li><li><p>
Strong technical aptitude and ability to work with tools like OpenCTI or OpenAEV (training available)</p></li><li><p>
Excellent communication skills and comfort working in English-first environments</p></li><li><p>
Comfortable in a remote, async-first culture</p></li><li><p>
Experience with CRM/CSM tools, customer journey tracking, and success metrics</p></li></ul><h2 class="jobSectionHeader"><b>
Why Join Filigran? More than just a job.</b></h2><p></p><p>
We&rsquo;re a fast-growing, global, and fully remote company building open-source cybersecurity solutions, increasingly powered by AI, to help defense teams anticipate threats and act faster.</p><p></p><p>
<b>What we believe</b></p><p>
We believe we do work that matters, uniting defenders into a global community to make security more open, resilient &amp; collaborative.</p><p></p><p>
<b>How we work</b></p><p>
We do work that matters by combining strong engineering standards with emerging technologies, including AI, to move faster and smarter.</p><p></p><p>
<b>What guides us</b></p><p>
We make our work matter by building a culture grounded in our CORE values of Cohesion, Openness, Responsibility, and Equity. The principles that guide how we make decisions, treat people, and grow together, especially when no one&rsquo;s watching.</p><p></p><h2 class="jobSectionHeader"><b>
Compensation &amp; Benefits</b></h2><p></p><ul><li><p><b>
Competitive pay + equity</b> - everyone shares in our success</p></li><li><p><b>
Remote-first, flexible, and balanced</b> - work that fits your life</p></li><li><p><b>
Your setup, your choice</b> - pick the gear that works for you</p></li><li><p><b>
Twice-a-year gatherings</b> - we meet in person for regional and global offsites to connect, collaborate, and strengthen our culture beyond the screen</p></li></ul><p></p><h2 class="jobSectionHeader"><b>
Equal Employment Opportunity</b></h2><p></p><p><b>
We enable cybersecurity through inclusion - from code to culture.</b></p><p>
At Filigran, we are proud to be an equal opportunity employer. We believe diversity of our people make our products and our team stronger. We welcome talent of every background, identity, and lived experience, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status.</p><p>
What matters here is what you bring, not what you look like, where you&rsquo;re from, or how you identify.</p><p></p><h2 class="jobSectionHeader"><b>
Ready to Join Us?</b></h2><p></p><p>
Apply now and help us build the future of the cybersecurity ecosystem, together.</p></div>

Senior Customer Success Manager (Middle East)

Oracle

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 What you'll do
 <br/>
 <br/>
 The individual would be responsible for timely renewals of both Hardware and Software support contracts for medium-sized to large customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and complete understanding of our Support Services portfolio. Manage cancellation risks proactively and mitigate risks to retain and secure the Contract base. Continue to look for WINBACKs from contracts cancelled in the past or cases where support was not attached during Point Of Sale of Hardware. Grow the available territory by selling Value-Added services like Extended Support or DDR Services, where applicable. Manage exceptions for customers with issues that may delay or inhibit renewals. Accurately forecast business targets and opportunities in territory.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 Responsible for timely renewals for customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. Manage exceptions for customers with issues that may delay or inhibit renewals. Identify and transfer leads to sales representatives for top-tier opportunities. Accurately forecast business targets and opportunities in territory.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 What we are looking for
 <br/>
 <br/>
 Strong oral and written communication skills is an absolute must. Objection Handling and Result Orientation are key skills that would be required for this role. Need to play the role of a Customer Success Manager who owns the CSAT and work towards growing Oracle's wallet share in the account.
 <br/>
 <br/>
 What we will offer you
 <br/>
 <br/>
 <ul>
  <li>
   A competitive salary with exciting benefits
  </li>
  <li>
   Flexible and remote working so you can do your best work
  </li>
  <li>
   Learning and development opportunities to advance your career
  </li>
  <li>
   An Employee Assistance Program to support your mental health
  </li>
  <li>
   Employee resource groups that champion our diverse communities
  </li>
  <li>
   Core benefits such as medical, life insurance, and access to retirement planning
  </li>
  <li>
   An inclusive culture that celebrates what makes you unique
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 At Oracle, we don&rsquo;t just respect differences &mdash; we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That&rsquo;s why we&rsquo;re committed to creating a workplace where all kinds of people can do their best work. When everyone&rsquo;s voice is heard and valued, we&rsquo;re inspired to go beyond what&rsquo;s been done before.
 <br/>
 <br/>
 https://www.oracle.com/corporate/careers/diversity-inclusion/
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Career Level - IC3
 <br/>
 <br/>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
 <br/>
 <br/>
 True innovation starts when everyone is empowered to contribute. That&rsquo;s why we&rsquo;re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
 <br/>
 <br/>
 We&rsquo;re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.
 <br/>
 <br/>
 Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans&rsquo; status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
</div>


Services Renewal Representative (Saudi Arabia)

Fast Fit

<div><div><b>We are Hiring..!!</b></div><div></div><div><b><br>
Sales Specialist (Customer Care)</b></div><div></div><div><b><br>
About Us:</b></div><div><br>
Founded in 2019, Fast Fit EMS Fitness has rapidly grown to become a prominent name in the fitness industry. Our commitment to excellence and innovation has led to the expansion of 11 clubs in major cities across Saudi Arabia. We take pride in offering top-tier EMS training and fostering career growth opportunities for our employees.</div><div></div><div><br>
Key Skills:<br>
</div><ul><li>
The ideal candidate is driven, persuasive, and motivated.<br>
</li><li>
To achieve sales targets while delivering excellent customer service.<br>
</li><li>
Handle customer requests through phone or email (Arabic and English).<br>
</li><li>
Excellent communication skills verbally and in writing.<br>
</li><li>
Work experience in Sales will be an added advantage.<br>
</li><li>
Strong phone contact handling skills and active listening.<br>
</li><li>
Ability to multitask, prioritize and manage time effectively.<br>
</li>
Contribute to a positive work environment by interacting politely and professionally.<br>
<li>
</li></ul><div>
At Fast Fit EMS Fitness, we believe in investing in the growth of our employees. we provide comprehensive internal training to equip you with the necessary skills and knowledge for success.</div><div></div><div><br>
If you are excited about joining the beauty and fitness industry and eager to make a positive impact, we want to hear from you!</div><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><ul><li>
1 Year experience<br>
</li><li>
A bachelor's degree is preferred.<br>
</li><li>
Dedicated and passionate about assisting customers.<br>
</li><li>
Handle customer requests through phone or email (Arabic and English).<br>
</li><li>
Excellent communication skills verbally and in writing.<br>
</li><li>
Work experience in Sales will be an added advantage.<br>
</li><li>
Ability to work in a fast-paced environment.<br>
</li><li>
Polished and professional demeanor.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Benefits</b></h3><div></div><div><br>
<ul><li>
5 working days<br>
</li><li>
High commissions<br>
</li><li>
Competitive salaries, benefits, and incentives.<br>
</li><li>
Comprehensive health coverage.<br>
</li><li>
Exceptional work environment.<br>
</li><li>
Specialized training.<br>
</li><li>
Career growth opportunities.<br>
</li><li>
Opportunities on a global level.<br>
</li><li>
30 days of paid annual leave.</li></ul></div></div><div></div>

Customer Care - Sales Specialist

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