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client advisor

Burberry

<div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Client Advisor
</b></h1></div></div></div></div><div><div><div><div>Department: RETAIL OFFLINE
</div></div></div></div><div><div><div><div>City: Riyadh
</div></div></div></div><div><div><div><div>Location: SA
</div></div></div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>INTRODUCTION</b></h2>
</div><div><p>
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.</p>
<p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
JOB PURPOSE</b></h2>
</div><div><p>
The Client Advisor builds relationships with Burberry&rsquo;s new and existing clients, delivering a personalised and elevated experience with commercial success.</p>
<p>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.</p>
<p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.<br>
</p></div></div><div><div><h2 class="jobSectionHeader"><b>RESPONSIBILITIES</b></h2>
</div><div><p>
SERVICE AND SALES</p>
<ul>
<li>Meet and exceed individual and store sales and other commercial KPIs</li>
<li>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction</li>
<li>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling</li>
<li>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.</li>
<li>Be efficient in following-up and delivering after-sales services to our clients</li>
<li>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required</li>
<li>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines</li>
<li>Foster team work and a positive work climate</li></ul><br>
<p></p>
<p>
CLIENT ENGAGEMENT</p>
<ul>
<li>Build meaningful relationships with Clients</li>
<li>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.</li>
<li>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset</li>
<li>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>PERSONAL PROFILE</b></h2>
</div><div><ul><li>A proven track record in delivering sales and exceeding targets</li>
<li>Previous experience in Clientelling</li>
<li>A strong interest in fashion, art and culture</li>
<li>Strong product knowledge and good understanding of store retail operations</li>
<li>Understanding of competitor products</li>
<li>Experience in working as part of a team</li>
<li>Fluent in local language; English proficiency is desirable</li>
<li>Other language knowledge is desirable</li>
<li>Demonstrates Confidence, Curiosity, Conviction, and Care</li>
<li>Enjoys being part of a team</li>
<li>Energetic, Pro-active and self-motivated</li>
<li>Detail-oriented and creative with a passion for selling</li>
<li>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels</li>
<li>Results driven and commercial mindset</li>
<li>Flexible, collaborative and adaptable approach to work</li>
</ul></div></div><div><div>
</div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p></div></div></div><br>
<p></p>
</div></div></div></div></div><div></div><p><br>
<b>Job Segment: </b>Retail Sales, Retail</p></div>

Client Advisor

CELINE

<div>
 <strong>
  POSITION : CLIENT ADVISOR
  <br/>
  <br/>
 </strong>
 CELINE, founded in 1945 by C&eacute;line Vipiana, is an iconic French Leather-Goods, Fashion &amp; Couture House belonging to the LVMH Group. To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.
 <br/>
 <br/>
 <strong>
  YOUR WORK ENVIRONMENT
 </strong>
 <br/>
 <br/>
 As a Client Advisor at CELINE, you will report to the Team Manager and play a key role in driving sales and delivering an exceptional client experience. Your passion for our collections and commitment to excellence will enable you to build meaningful connections with clients, embodying the sophistication and timelessness of the Maison. Collaborating with your team, you will contribute to upholding CELINE&rsquo;s prestigious brand image in every interaction.
 <br/>
 <br/>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  YOUR IMPACT
  <br/>
  <br/>
 </strong>
 <strong>
  Business Development
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Contribute to the store&rsquo;s business success by achieving and exceeding sales targets, demonstrating a strong commercial mindset, and deep product knowledge
  </li>
  <li>
   Proactively engage with clients to understand their needs, offering tailored recommendations and complementary products that enhance their experience with CELINE. Utilize cross-selling techniques to maximize sales opportunities and introduce clients to the full range of CELINE&rsquo;s offerings.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Team and People
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Foster a positive team spirit by collaborating closely with your colleagues, supporting each other in achieving both individual and collective goals.
  </li>
  <li>
   Contribute to a harmonious work environment where every team member feels valued and motivated to deliver their best.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Client Development
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver an exceptional client experience by welcoming, advising, and providing unparalleled service to each client, ensuring their journey with CELINE is memorable.
  </li>
  <li>
   Build and nurture lasting relationships with clients through personalized clienteling, cultivating loyalty and long-term connections. Leverage cross-selling strategies to deepen client engagement and drive repeat purchases.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Operations Excellence
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Uphold CELINE&rsquo;s standards of compliance by adhering to internal procedures and guidelines, ensuring smooth and efficient store operations.
  </li>
  <li>
   Be actively part of the operational life of the store: Visual merchandising, restocking, transfers, after-sales service, inventory management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Image &amp; Brand
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as a CELINE ambassador, embodying the Maison&rsquo;s values and excellence in every client interaction.
  </li>
  <li>
   Share the rich history and stories behind our products, captivating clients with engaging storytelling that deepens their connection to the brand.
  </li>
  <li>
   Maintain the highest standards of visual merchandising and personal presentation, contributing to the elegant and sophisticated image of CELINE.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Profile
  <br/>
  <br/>
 </strong>
 KEY FOR SUCCESS  Experience:  You bring at least 1 year of professional experience in sales, within the fashion or luxury industry. Competencies:   Passion for luxury fashion and a deep understanding of CELINE's products, heritage, and brand identity. Client-centric mindset with a focus on delivering exceptional experiences and building lasting relationships. A passion for challenges and a collective drive to achieve set objectives. Initiative, a sense of service, natural curiosity, open-mindedness, optimism, and empathy are crucial for success at CELINE. Adaptability and flexibility to meet the demands of a dynamic retail environment. Strong ethical compass and commitment to compliance and corporate social responsibility. Languages:  English, proficiency of other language(s) will be an advantage
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  OUR COMMITMENT
 </strong>
 <br/>
 <br/>
 CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and where all our employees feel included developed and heard.
 <br/>
 <br/>
 We are committed to the prevention of all discrimination, providing equal opportunities to all applicants regardless of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
 <br/>
 <br/>
 CELINE recruits and recognizes all types of talents and singularities
</div>


Trafalgar Luxury Group

<div>
 <p>
  As a Client Advisor, you will be an integral part of our retail team, providing exceptional customer service and contributing to the overall success of our store. Your main objective will be to assist customers, drive sales, and maintain a positive shopping experience for all patrons.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Offering product information and guidance to the Customers in the stores.
  </li>
  <li>
   Understand customer needs and preferences to effectively recommend products or services that meet their requirements.
  </li>
  <li>
   Demonstrate in-depth knowledge of the products or services offered, including features, benefits, and usage.
  </li>
  <li>
   Build customer Data base and follow-up with the VIP customers.
  </li>
  <li>
   Maintain a clean and organized store environment, including restocking shelves and arranging merchandise displays.
  </li>
  <li>
   Process transactions accurately using the point-of-sale (POS) system, handling cash, credit cards, and other payment methods.
  </li>
  <li>
   Address customer inquiries, concerns, and complaints in a professional and timely manner, seeking assistance from management when necessary.
  </li>
  <li>
   Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
  </li>
  <li>
   Stay updated on current promotions, sales campaigns, and product launches to effectively communicate this information to customers.
  </li>
  <li>
   Participate in ongoing training and development programs to enhance product knowledge and sales skills.
  </li>
  <li>
   Managing after sales service
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications and Requirements
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Excellent communication skills in arabic and English.
  </li>
  <li>
   Previous experience in luxury retail sales (preferably in luxury watches and Jewelry) with a focus on VIP customer handling and customer service.
  </li>
  <li>
   Strong interpersonal skills with a customer-centric mindset.
  </li>
  <li>
   Ability to multitask and perform efficiently in a fast-paced environment.
  </li>
  <li>
   Proficiency in basic math and experience using a point-of-sale (POS) system.
  </li>
  <li>
   Flexibility to work varied schedules, including evenings, weekends, and holidays.
  </li>
  <li>
   Positive attitude, self-motivated, and a team player.
  </li>
  <li>
   High school diploma or equivalent required; additional education or certifications are a plus.
  </li>
 </ul>
 <p>
 </p>
</div>


Technogym

<div><div><div><div><div><div><p>Client Advisor
</p></div></div></div></div><div><div><div><div><b>Location:
</b>Riyad, 01, SA
</div></div></div></div><div><div><div><div><b>Function/Branch: </b>Sales
</div></div></div></div><div><div><div><div><b>Type of contract: </b>Permanent Employee
</div></div></div></div></div><div><div><div><div><div><div><div><div><div>Our Company</div>
</div><div><div>
Technogym inspires <b>70 million daily users</b> to train using our <b>innovative &amp; engaging solutions for fitness, sport and health</b>. By promoting the <b>Healthness lifestyle</b> of exercise, a balanced diet, and a positive mental approach, AI Tracking &amp; Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.</div>
<div>Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the <b>right spirit to join Technogym because you have the IMBESTIO</b>! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!</div>
</div></div><div><div><div>
Your Role</div>
</div><div><p>
We are looking for a responsible, highly motivated Client Advisor with a genuine interest in our brand and a real passion for sport and wellness.</p>
<p>
As an in-store Sales Associate, you will act as a Brand Ambassador, delivering an excellent in-store experience to our customers.</p>
<p>
You will always put the customer first and deliver great customer service, striving to exceed customers&rsquo; expectations.</p></div></div><div><div><div>
Your Impact</div>
</div><div><ul><li>Contribute to the Store Sales Performance by achieving the sales targets</li>
<li>Maintain good product knowledge and ensure an outstanding customer experience</li>
<li>Be proactive in attracting new customers and maintaining relationships with existing ones to generate new business opportunities</li>
<li>Actively participate in design events and trade shows, to collect and convert as many leads as possible</li>
<li>Handle customer complaints, seeking assistance and ensuring issues are resolved to the satisfaction of the customer and the company</li>
<li>Constantly promote a unique, memorable shopping experience (implementing customer focus, storytelling, extraordinary service, selling skills and aptitude)</li>
<li>Keep the CRM system up to date</li>
<li>Exceed all behavioral requirements, adhering to the dress code and appearance guidelines</li>
<li>Ensure the store is perfectly in line with the Brand Guidelines in terms of VM, appearance and atmosphere. Respect company norms and procedures and adhere to Security and Health and Safety regulations</li>
<li>Always be informed on brand activities, locations, events and marketing activities</li>
<li>Cooperate with other Consumer Sales Functions (Field Sales and Teleselling) in an omni-channel approach, in order to facilitate and speed up the customer journey</li>
</ul></div></div><div><div><div>About You</div>
</div><div><p>
Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You have a strong sense of presence on the store floor and the ability to communicate confidently with customers. You have a passion for design, luxury goods, fashion, Made in Italy, art, working out and a healthy lifestyle.</p>
<p>
What you should bring:</p>
<ul>
<li>2+ years&rsquo; experience as Sales Assistant, preferably for luxury brand retail companies</li>
<li>Bachelor&rsquo;s Degree</li>
<li>Aptitude for selling, with an emphasis on developing business</li>
<li>Ability to leverage networks by cultivating key relationships as well as knowledge of local marketing and media</li>
<li>Ability to acquire some expertise in Store operational applications (Salesforce and SAP)</li>
<li>Passion for fitness and wellness (high standing/no smoking)</li>
<li>Entrepreneurial approach</li>
<li>Ability to create and cultivate a network</li>
</ul></div></div><div><div><div>Technogym is an Equal Opportunities Employer</div>
</div><div><div>
Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.<br>
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!</div></div></div></div></div></div></div></div></div></div><p></p>

DOLCE&GABBANA

<div>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Sell product and provide an excellent service to clients
  </li>
  <li>
   Be an ambassador of the brand
  </li>
  <li>
   Ensure that every client is treated according to the DG expectations
  </li>
  <li>
   Tailor the clients experience in order to elevate their experience and impression of the brand
  </li>
  <li>
   Ensure the achievement of the sales goals, enhancing and developing the business
  </li>
  <li>
   Provide an excellent client experience demonstrating knowledge about product, DNA and serving the client in accordance with the DG client ceremony
  </li>
  <li>
   Drive individual KPI goals:
  </li>
  <li>
   Guarantee cross and up-selling of products for all product categories available in the store
  </li>
  <li>
   Build long lasting relationships with the clients
  </li>
  <li>
   Constantly update the Client Book information and use its contents to drive business
  </li>
  <li>
   Contact the clients and book appointments (also providing the appropriate follow-up on all sales or client requests)
  </li>
  <li>
   Ensure constant monitoring and implementation of CRM system in order to connect with them, building relationships, discover and tailor new opportunities with potential client
  </li>
  <li>
   Uphold grooming standards in accordance with the DG procedure
  </li>
  <li>
   Assist in merchandising and maintenance of the shop floor
  </li>
  <li>
   Uphold housekeeping standards in all areas of the store
  </li>
  <li>
   Able to maintain the visual display of the products
  </li>
  <li>
   Be a proactive team player, showing respect for co-workers, accepting instructions and providing feedback to support the store achievements and contribute to a positive working environment
  </li>
  <li>
   Understand and follow all company policies and procedures related to sales and service
  </li>
  <li>
   Ensure security awareness through client approach and service
  </li>
  <li>
   Perform other duties as directed
  </li>
  <li>
   Remain up to date on current trends
  </li>
  <li>
   Be engaged in social network
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   3-5 years of retail client facing experience
  </li>
  <li>
   Luxury retail experience is an advantage
  </li>
  <li>
   Experience and understanding of local KSA market
  </li>
 </ul>
 <p>
 </p>
</div>


Bulgari

<div></div><div><div><div><p>Position</p>
<p></p><p>Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence.</p>
<p>
In order to complete our team driven by excellence and the commitment, of creating a working environment achieving full customer satisfaction, Bulgari Middle East is looking for its next generation of retail professionals to join our magnificent maison:</p><br>
<p></p>
<p><b>
CLIENT ADVISOR AND SALES SUPPORT, RIYADH</b></p>
<p><b>
[FOR SAUDI ARABIAN NATIONALS ONLY]</b></p><br>
<p></p>
<p><b>
Your Mission</b></p>
<p>
To provide an inspirational, elevated luxurious shopping experience in order to make client dreams come true and maximize every sales opportunity. Support peers and colleagues in the efficient running of the boutique. Demonstrate excellent product knowledge and drive carefully curated KPIs to new heights.</p><br>
<p></p>
<p><b>
Accountabilities</b></p>
<ul>
<li>Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) providing an extraordinary experience and service.</li>
</ul><ul><li>Listen and understand clients&rsquo; needs, providing customized advice and introducing them to the discovery of the Brand.</li>
</ul><ul><li>Establish and develop relationship with existing clients and engage new customers to the brand.</li>
</ul><ul><li>Manage the sales process as per delivery standards (from Welcome to Packaging) ensuring the right application of selling techniques to deliver a unique shopping experience.</li>
</ul><ul><li>Contribute to the store and service KPIs achievement.</li>
</ul><ul><li>Register clients&rsquo; data in the dedicated system for future contact, personalized CRM actions and client development purposes.</li>
</ul><ul><li>Perform all CRM one to one activities.</li>
</ul><ul><li>Apply all sales related procedures and guidelines.</li>
</ul><ul><li>Ensure that all front area of the shop are clean and products are displayed as per VM guidelines.</li>
</ul><ul><li>Perform all After Sales service front office activities directly related to final customers (taking in charge items to repair brought back by customers, performing a brief interview and entering data in SAP), acting as proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product. etc.) and assuring that the customer satisfaction is constantly pursued and restored.</li>
<li>Perform on-line training modules and participate to defined training sessions in order to develop your knowledge on different topics.</li>
</ul><p></p>
<p>Profile</p>
<p></p><p><b>PROFILE</b></p>
<p>
The ideal candidate should be a committed and organized team player, be conscientious and driven with at least 3/4 years sales experience within Bulgari or a similar role within luxury/fashion brand. Marketing and Customer Relationship Management techniques experience is also ideal. Proficiency in English written, and verbal is essential</p><br>
<p></p>
<p><b>
ADDITIONAL INFORMATION</b></p>
<p>
To succeed within this role you should hold strong customer service and negotiation skills, work with integrity and respect to ensure operational effectiveness. Strong Business awareness and the ability to network for prospective clients outside of the store in order to enhance and build your client base is essential.</p>
<p>
Knowledge of Bulgari products, Selling skills Store procedures is an advantage.</p><p></p>
</div><div><div><div>JOB NUMBER<b>
</b></div><div><h3 class="jobSectionHeader"><b>BULG09615
</b></h3></div><div>COUNTRY / REGION<b>
</b></div><div><h3 class="jobSectionHeader"><b>Saudi Arabia
</b></h3></div><div>CITY<b>
</b></div><div><h3 class="jobSectionHeader"><b>RIYADH
</b></h3></div><div>CONTRACT TYPE<b>
</b></div><div><h3 class="jobSectionHeader"><b>Permanent</b></h3></div></div></div></div></div><div></div>

CLIENT ADVISOR & SALES SUPPORT

Mace Group

<p></p><div><div>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</div><div></div><div>
The project:<br>
<br>
This is an opportunity to work on one of the largest programmes in Saudi Arabia. This unique project consists of major mixed-use development including sports facilities, entertainment, and arts along with all associated infrastructure.<br>
Mace is one of the delivery partners requiring high-calibre and experienced professionals to lead integrated teams throughout each phase of the project.</div><div></div><p><br>
You&rsquo;ll be responsible for:</p><p></p><ul><li><div>
Prepare and manage all contract documentation, including warranties, bonds, and licenses, ensuring timely and accurate execution by all relevant parties.</div></li><li><div>
Provide expert advice on the administration and interpretation of building contract terms throughout the project lifecycle.</div></li><li><div>
Conduct valuations of completed work, manage variations, and ensure alignment with contractual agreements.</div></li><li><div>
Implement and maintain robust cost control measures and financial reporting systems to support project delivery.</div></li><li><div>
Manage all financial aspects related to design changes, construction activities, contract awards, and client billing.</div></li><li><div>
Evaluate and negotiate contractor and subcontractor claims for delays and additional costs, ensuring fair and contract-compliant outcomes.</div></li><li><div>
Oversee project completion processes, including issuing certificates of practical completion, making good defects, and final account settlements.</div></li><li><div>
Drive continuous improvement initiatives, foster strong stakeholder relationships, and contribute to sustainability goals, including net zero carbon transition.</div></li></ul><p></p><p>
You&rsquo;ll need to have:</p><p></p><ul><li><div>
Necessary visa criteria for the Kingdom of Saudi Arabia and have relevant work experience working on high valued projects/ programmes for a project management consultancy business, which are required for immigration and client approval.</div></li><li><div>
In-country experience in Saudi Arabia or the GCC region is preferred.</div></li></ul><p></p><div>
Our values</div><div></div><div>
Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.</div><div></div><div>
Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.</div><div></div><div>
Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.</div><div></div><div>
Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</div><div><br>
Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.<br>
<br>
We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role</div><p>
#LI-Onsite</p></div>

Senior Commercial Consultancy Advisor

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CLIENT ADVISOR & SALES SUPPORT

Senior Commercial Consultancy Advisor