account manager

project manager

sales manager

product manager

account director - mena

technical account manager

ByteDance

<div>
 <strong>
  Responsibilities
  <br/>
 </strong>
 About the Team
 <br/>
 Join the innovative BytePlus team, the enterprise technology arm of ByteDance. This is a once-in-a-lifetime opportunity to join the world's fastest-growing startup and the biggest unicorn by valuation. With ByteDance's vision to build global platforms of creation and interaction, BytePlus is devoted to developing innovative technologies and products for businesses to fuel their next wave of growth. It is the best time to join us and pave into the new era together!
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 - Serve as the primary technical point of contact for key enterprise accounts, building strong long-term relationships with stakeholders to ensure BytePlus solutions align with their business objectives.
 <br/>
 - Provide expert technical guidance during the post-sales phase, gaining an in-depth understanding of client business scenarios to summarize and share product application best practices.
 <br/>
 - Own and lead project delivery for cloud migration, deployment, and expansion projects, coordinating closely with customers to ensure on-time completion and continuous support.
 <br/>
 - Act as the lead liaison for technical issues and escalations, proactively identifying solutions for evolving customer needs and ensuring high levels of satisfaction.
 <br/>
 - Maintain thought leadership in Cloud, AI, and ML technologies by contributing to technical documentation, industry insight articles, and the development of internal best practices.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
 </strong>
 Minimum Qualifications
 <br/>
 - Bachelor&rsquo;s degree or above with 3+ years in technical customer-facing roles such as Technical Account Manager, Cloud Solution Architect, CSM, or Technical Project Manager.
 <br/>
 - Deep expertise in cloud or AI product suites from major global cloud providers (e.g., AWS, Azure, Google Cloud).
 <br/>
 - A collaborative team player capable of setting clear goals, driving successful delivery, and fostering positive team morale.
 <br/>
 <br/>
 Preferred Qualifications
 <br/>
 - Prior success collaborating with Digital Native Businesses (DNBs), ISVs, and Systems Integrators (SIs) in E-commerce, Media, Gaming, or Education.
 <br/>
 - Proven track record in managing large-scale migration and deployment projects within enterprise software or cloud ecosystems.
 <br/>
 <br/>
 Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is an ongoing assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at ByteDance, you will not be a ByteDance employee. All contractual terms, including payroll and benefits, will be handled by the third-party agency. By applying, you agree that the information provided in your application may be processed and retained by ByteDance for recruitment purposes and shared with the third-party agency in accordance with ByteDance's Applicant Privacy Notice https://jobs.bytedance.com/en/legal/privacy
 <br/>
 <br/>
 <strong>
  About Us
  <br/>
 </strong>
 Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.&ZeroWidthSpace;
 <br/>
 <br/>
 <br/>
 <strong>
  Why Join ByteDance
  <br/>
 </strong>
 Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect &ndash; and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.&ZeroWidthSpace;
 <br/>
 As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.&ZeroWidthSpace;
 <br/>
 Diversity &amp; Inclusion&ZeroWidthSpace;
 <br/>
 ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.&ZeroWidthSpace;
</div>


Customer Success Manager - BytePlus (GenAI & SaaS) (Third-Party Associate)

ARMADA

<p></p><div><div><p><b>About the Company</b></p>
<div>
Armada is a full-stack edge infrastructure company delivering compute, connectivity, and sovereign AI/ML to some of the world's most remote places. Named one of Fast Company's Most Innovative Companies, Armada's solutions are deployed in over 60 countries globally for organizations ranging from energy to defense.</div>
<div></div>
<div>With over $200 million in funding, Armada is backed by top investors such as Microsoft (M12), Founders Fund, and has strategic partnerships including Starlink, Skydio, and NVIDIA. We are looking for the most brilliant minds in the world to join us.</div>
<div></div>
<div>Working at Armada means taking ownership, driving autonomy, and delivering impact. You'll tackle challenges that haven't been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada's mission to bridge the digital divide for customers around the world.</div></div><p></p><h3 class="jobSectionHeader"><b><br>
About Armada</b></h3>
<p>
Armada delivers sovereign, industrial-grade AI infrastructure designed to operate where traditional cloud and centralized data center models fall short. Our platform includes Atlas as the control plane, Galleon modular edge data centers powered by the Armada Edge Platform, and Leviathan, Armada's AI Factory, which partners with Bridge, our GPU-as-a-Service offering. Together, these capabilities enable enterprises and governments to deploy, operate, and scale AI workloads securely, efficiently, and close to where data is generated.</p>
<p>
Saudi Arabia is Armada's operational anchor for the ME region. As we scale, we are intentionally building a team of senior, versatile operators who can both get systems live and own customers long-term. This role is designed for engineers who want full lifecycle ownership, not narrow scope.</p><br>
<p></p>
<h3 class="jobSectionHeader"><b>
Role Overview</b></h3>
<p>
The Senior Forward Deploy Engineer is a hybrid role responsible for hands-on deployment execution and ongoing technical account ownership for Armada customers across ME. This role combines the intensity and depth of a Forward Deploy Engineer with the long-term customer ownership of a Technical Account Manager.</p>
<p>
In the early phases of customer engagement, this role leads deployments, platform bring-up, and initial workload execution. Once customers are live, the same engineer remains the primary technical owner, driving adoption, operational maturity, and expansion.</p>
<p>
This role reports into the Sr. Director of Customer Success &amp; Delivery, EMEA &amp; ANZ and is intentionally designed to avoid split ownership between deployment and post-sale success. Success is measured by speed to production, customer confidence, platform adoption, retention, and expansion.</p><br>
<p></p>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3>
<p><b>
Deployment execution and platform bring-up</b></p>
<ul>
<li>Lead end-to-end deployment of Armada platforms including Atlas, Galleon with AEP, and Leviathan AI Factory integrated with Bridge GPU-as-a-Service</li>
<li>Own on-site and in-country deployments across Saudi Arabia and the broader ME region</li>
<li>Own infrastructure bring-up, platform configuration, and production readiness validation</li>
<li>Make real-time technical decisions across hardware, networking, Kubernetes, storage, and GPU layers</li>
</ul>
<p><b>Technical account ownership and customer success</b></p>
<ul>
<li>Serve as the primary technical point of contact for assigned customers post go-live</li>
<li>Own the technical success plan, adoption milestones, and operational maturity roadmap</li>
<li>Build trusted, long-term relationships with customer engineering, IT, OT, and security team</li>
<li>Lead technical governance discussions, roadmap planning, and platform optimization conversations</li>
</ul>
<p><b>Joint Success Plan ownership</b></p>
<ul>
<li>Build, maintain, and actively drive Joint Success Plans (JSPs) for each assigned customer</li>
<li>Align deployment milestones, platform adoption, and operational maturity to customer business objectives</li>
<li>Use the Joint Success Plan as the primary framework for prioritization, execution, risk management, and value tracking</li>
<li>Regularly review progress against success plans with customer stakeholders and Armada leadership</li>
<li>Ensure JSPs inform deployment sequencing, adoption strategy, roadmap discussions, and expansion planning</li>
<li>Surface risks, dependencies, and blockers early and drive resolution with clear ownership</li>
</ul>
<p><b>Time-to-value acceleration and adoption</b></p>
<ul>
<li>Reduce time-to-try and time-to-value by unblocking workloads and accelerating early production use cases</li>
<li>Drive adoption across new workloads, business units, and countries</li>
<li>Identify expansion opportunities including additional Galleon deployments and Leviathan AI Factory capacity through Bridge GPUaaS</li>
</ul>
<p><b>Operational excellence and reliability</b></p>
<ul>
<li>Ensure customer environments remain stable, secure, and production-ready</li>
<li>Proactively identify scaling risks, architectural gaps, and technical debt</li>
<li>Coordinate with Product, Engineering, and Support teams to resolve issues efficiently</li>
</ul>
<p><b>Sovereign data, security, and compliance execution</b></p>
<ul>
<li>Operate confidently within Saudi and regional sovereign data and security requirements</li>
<li>Support security validation, audits, and governance processes as required by customers</li>
<li>Maintain disciplined access control, documentation, and operational hygiene</li>
</ul>
<p><b>Field leadership and mentorship</b></p>
<ul>
<li>Act as a senior technical presence for ND8 customers, setting the bar for execution and professionalism</li>
<li>Mentor junior FDEs, TAMs, and delivery engineers as the region scales</li>
<li>Contribute to deployment standards, runbooks, and repeatable best practices</li>
</ul>
<p><b>Cross-functional collaboration</b></p>
<ul>
<li>Partner closely with the Sr. Director of Customer Success &amp; Delivery, EMEA &amp; ANZ on customer priorities and escalations</li>
<li>Work with Sales on expansion planning while maintaining a trusted post-sale posture</li>
<li>Provide structured feedback to Product and Engineering based on real customer usage</li></ul><br>
<p></p>
<h3 class="jobSectionHeader"><b>
Qualifications and Experience</b></h3>
<ul><li>8+ years of experience in infrastructure, platform engineering, SRE, forward-deployed engineering, or technical account roles</li>
<li>Proven ability to own both hands-on delivery and long-term customer technical relationships</li>
<li>Deep technical expertise across Linux, networking, Kubernetes, storage, and GPU-accelerated compute</li>
<li>Strong troubleshooting skills in live, production environments</li>
<li>Experience working directly with customers in regulated, high-stakes settings</li>
<li>Willingness to travel across Saudi Arabia and the broader ME region</li>
<li>Clear, confident communication style suitable for executive and engineering audiences</li></ul><br>
<p></p>
<h3 class="jobSectionHeader"><b>
Preferred Experience</b></h3>
<ul><li>Experience with edge compute, modular data centers, or distributed infrastructure</li>
<li>Familiarity with AI workloads, GPU clusters, and high-performance computing environments</li>
<li>Exposure to sovereign or national-scale customer environments</li>
<li>Experience operating in Saudi Arabia, UAE or across ME</li>
<li>Comfort operating with ambiguity and owning outcomes end to end</li></ul><br>
<p></p>
<h3 class="jobSectionHeader"><b>
What Success Looks Like</b></h3>
<ul><li>Customer environments reach production quickly and operate reliably</li>
<li>The same engineer who deploys the platform remains the trusted technical owner</li>
<li>Adoption expands across sites, workloads, and teams without handoff friction</li>
<li>Customers view Armada as a strategic AI infrastructure partner due to consistent technical ownership</li></ul><p></p><div><br>
<p><b>
You're a Great Fit if You're</b></p>
<ul>
<li>A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge</li>
<li>A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a &quot;get-it-done&quot; attitude</li>
<li>Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company</li>
<li>A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda</li>
<li>Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you</li></ul><br>
<p></p>
<p><b>
Equal Opportunity Statement</b></p>
<p>
At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.</p><br>
<p></p>
<p><b>
Unsolicited Resumes and Candidates</b></p>
<p>
Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.</p></div></div><p></p>

Senior Forward Deploy Engineer

Cognition AI

<div><div><p>Location</p><div>
Riyadh</div></div><div><p>
Employment Type</p><div>
Full time</div></div><div><p>
Location Type</p><div>
Remote</div></div><div><p>
Department</p><div><div>
Sales</div><p>
Account Director</p></div></div></div>
<br><div><div><div><b>We are an applied AI lab building end-to-end software agents.</b></div><p>
We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE. Together, they represent our vision for collaborative AI teammates that enable engineers to focus on more interesting problems and empower teams to strive for more ambitious goals.</p><p>
Our team is small and talent-dense. Among our founding team, we have world-class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Palantir, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro.</p><p>
Building Devin and Windsurf is just the first step&mdash;our hardest challenges still lie ahead. If you&rsquo;re excited to solve some of the world&rsquo;s biggest problems and build AI that can reason on real-world tasks, apply to join us.</p><p></p><p><b>
About the Role</b></p><p>
As an Account Director, you will be responsible for sourcing, closing and activating enterprise customers, while providing critical product feedback to the Cognition team. You will be a crucial contributor to Cognition&rsquo;s revenue growth and Devin&rsquo;s development.</p><p>
You&rsquo;ll work closely with the whole Cognition team including engineering, product and go-to-market to accelerate the sales cycle and help build one of the fastest-growing AI startups.</p><p>
Successful candidates will have deep experience selling highly technical solutions to businesses, have experience with software engineering and exhibit the drive and grit required to win consistently in a fast-paced, high-intensity environment.</p><p><b>
In this role, you will:</b></p><ul><li><div>
Drive revenue for Cognition, owning the entire sales cycle, from prospecting through close and activation for early stage through enterprise companies</div></li><li><div>
Navigate layered customer organizations including working directly with C-suite executives, Tech and AI leaders, procurement and legal stakeholders</div></li><li><div>
Develop strategies for sourcing, demoing the product, and closing opportunities with layered buying organizations</div></li><li><div>
Deeply understand the customer&rsquo;s technical pain points and priorities, and qualify the best use cases and teams to deploy Devin to large technology organizations</div></li><li><div>
Discover new use cases in our customers&rsquo; Tech organizations and overshare customer feedback with our product and engineering teams</div></li><li><div>
Focus on results - generate pipeline, revenue, and help build the best technical sales organization to bring Devin to market</div></li></ul><p><b>
Requirements for the role:</b></p><ul><li><div>
Demonstrate a track record of success selling deeply technical products to enterprise customers</div></li><li><div>
You have technical experience - either as a software engineer, sales engineer or forward deployed engineer. If not, you have an exceptional ability to learn and understand the complex technical problems and requirements our customers are trying to solve using Devin</div></li><li><div>
Thrive in ambiguous and rapidly changing environments &mdash; you&rsquo;re willing to move fast and quickly grow in scope and responsibility</div></li><li><div>
You have a demonstrated exceptional ability to learn</div></li></ul><p><b>
You might excel if you&hellip;</b></p><ul><li><div>
previously founded a startup</div></li><li><div>
successfully sourced and closed large, complex enterprise software deals
</div></li><li><div>were a software engineer or sales engineer, or studied computer science, but moved into go-to market roles to be closer to the customer</div></li><li><div>
are a competitive, highly ambitious person who loves working in high-intensity environments</div></li></ul><p>
Equal Opportunity</p><p>
Cognition is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. We are committed to providing reasonable accommodations for candidates with disabilities throughout the hiring process - please let us know if you need any.</p></div></div><p></p>

Account Director - MENA

Tabby

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
We are looking for a Program Management Executive (Implementations) with strong technical operations skills to support Tabby&rsquo;s merchant and channel partner ecosystem. This role sits at the center of our cross-functional engine &mdash; working closely with various departments to ensure merchants are set up for success from day one.</div><div></div><div><br>
You will play a key role in technical onboarding, operational coordination, and product rollout execution. Your work ensures that merchants implement Tabby in the most optimal way and deliver a seamless payment experience across all touchpoints.</div><div></div><div><br>
This is a fast-paced role that requires someone who is detail-oriented, proactive, and comfortable navigating both technical concepts and business conversations.</div><div></div><div><br>
If you enjoy solving operational challenges, improving processes, and working across multiple teams to deliver merchant success at scale &mdash; this role is for you.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul>
<li>
Serve as the primary operational and technical liaison between Tabby and partner merchants, coordinating closely with Risk, Integrations, BD, and Key Account teams.</li>
<li>Oversee merchant and channel partner technical onboarding, including documentation preparation, testing coordination, tracking progress, and ensuring timely activation.</li>
<li>Manage merchant data-enablement workflows, ensuring required data is captured, validated, and aligned with risk and underwriting requirements.</li>
<li>Lead and manage negotiations with merchants about technical requirements, ensuring they understand Tabby&rsquo;s data, integration, and compliance needs while balancing business objectives.</li>
<li>Coordinate cross-functional alignment on product rollouts by preparing merchant-facing materials, supporting GTM plans, and ensuring seamless execution across teams.</li>
<li>Analyze merchant performance and integration health, identify operational gaps, and propose improvements to enhance the merchant experience.</li>
<li>Own and improve internal documentation and SOPs, ensuring processes around onboarding, integration, and partner success are scalable and standardized.</li>
<li>Support BD teams during technical discussions with merchants, ensuring commitments made during sales cycles align with product and risk capabilities.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><div><br>
1 year of experience in Partner Success, Technical Account Management, Fintech Operations, Payments, E-commerce integrations, SaaS onboarding, or similar.</div><div>
Strong technical literacy &mdash; understanding of APIs, webhooks, e-commerce platforms, plugins, and payment flows.</div><div>
Solid analytical and problem-solving skills, with the ability to interpret data patterns and identify issues in merchant integrations or data quality.</div><div>
Excellent cross-functional communication &mdash; able to translate technical concepts into actionable steps for non-technical stakeholders.</div><div>
Experience managing negotiations with merchants about technical or data requirements, balancing business needs with technical feasibility.</div><div>
Strong documentation skills with the ability to build processes, SOPs, and clear merchant-facing guides.</div><div></div><div><b><br>
Nice-to-Have Skills</b></div><div></div><div><br>
Experience with BNPL, payment gateways, PSPs, or e-commerce checkout flows.</div><div>
Background supporting enterprise merchants and managing negotiation discussions.</div><br>
<div></div>
<h3 class="jobSectionHeader"><b>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Commercial Operations Executive

Sprinklr

<div><p>Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale &mdash; across every customer touchpoint.</p><p></p><p>
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr&rsquo;s unified platform provides powerful solutions for every customer-facing team &mdash; spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management &mdash; enabling enterprises to unify data, break down silos, and act on real-time insights.</p><p></p><p>
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.</p><p></p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><p></p><p><b>
Role Overview</b></p><p>
The Client Account Manager owns the success and technical strategy for Sprinklr&rsquo;s most strategic service and contact center customers in the Middle East. This individual contributor role blends executive-level advisory with hands-on technical leadership to drive adoption, measurable business outcomes, and long-term retention. You will guide the transformation from legacy operations to modern, AI-enabled workflows, ensuring Sprinklr&rsquo;s platform delivers maximum value. This is a customer-centric role focused on service delivery and success&mdash;not sales.</p><p></p><p><b>
Please note this role is based in </b><b>Dammam, Saudi Arabia</b></p><p></p><p><b>
Key Responsibilities</b></p><ul><li><p>
Serve as an executive sponsor for key accounts, building trusted relationships with senior stakeholders.</p></li><li><p>
Facilitate quarterly business reviews (QBRs) to showcase ROI, adoption progress, and strategic recommendations.</p></li><li><p>
Act as the primary success partner for enterprise service/CX accounts; lead QBRs and success planning.</p></li><li><p>
Align Sprinklr Care solutions (Case Management, Smart Responses, Bot Framework, Agent Assist) with customer goals (AHT, CSAT, FCR, deflection).</p></li><li><p>
Map legacy contact center processes to modern workflows; oversee architecture audits and optimization.</p></li><li><p>
Deliver enablement programs, playbooks, and ROI dashboards; monitor adoption and health metrics.</p></li><li><p>
Manage technical escalations, mitigate risks, and influence the product roadmap based on customer feedback.</p></li><li><p>
Coordinate complex programs (voice rollout, CRM integrations, compliance) across IT, business teams, and vendors.</p></li></ul><p><b>
Qualifications</b></p><ul><li><p>
Bachelor&rsquo;s degree (MBA preferred); 8+ years in Customer Success, CCaaS, or CX consulting.</p></li><li><p>
Deep knowledge of contact center operations, metrics, and change management.</p></li><li><p>
Experience with major service platforms (Salesforce Service Cloud, NICE, Genesys, Zendesk).</p></li><li><p>
Strong technical acumen, program management skills, and regional experience; Arabic is Mandatory.</p></li></ul><p></p><p><b>
We focus on our mission</b>: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data &mdash; helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:</p><ul><li><p>
Lead a new category of enterprise software that we call Unified-CXM.</p></li></ul><ul><li><p>
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.</p></li><li><p>
Create a culture of customer obsession, with trust, teamwork, and accountability.</p></li></ul><p></p><p><b>
We believe in our product</b>: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything &mdash; and everyone &mdash; can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world&rsquo;s leading enterprise brands.</p><p></p><p><b><br>
We invest in our people</b>: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off &ndash; it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.</p><p></p><p>
To learn more about employee benefits by region, click here.</p><p></p><p>
To learn more about all-things-Sprinklr, visit our candidate resource hub here.</p><p></p><p><b>
EEO - Our philosophy</b>: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.</p><p></p><p>
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.</p><p></p><p><br>
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.</p><p></p><p><b>
Warning about Recruiting Scams: </b>Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.
</p><p></p><p>If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.</p></div><p></p>

Client Account Manager

Nozomi Networks

<div><div><p>Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.</p>
<p>
We defend some of the world's largest organizations and critical infrastructure in more than 68 countries and we're just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.</p></div><p>
As we expand our product portfolio and global presence, our Professional Services department is hiring a Designated Engineer (DE) you will serve as the primary technical point of contact for a portfolio of enterprise and industrial customers, ensuring their platforms run flawlessly and continuously evolve to meet emerging threats.</p>
<p>
This role is ideal for professionals with a strong technical foundation and a passion for customer success. You will work closely with customers to effectively deploy the Nozomi solution, proactively maintain it, continuously optimize configurations, and enable the adoption of our cybersecurity platform. To achieve these goals, you will collaborate with and have the support of senior professional services engineers, Customer Success Managers, and cross-functional teams.</p>
<p>
You could be the next &quot;Nozomier&quot;! If this sounds like you, read on.</p>
<h4 class="jobSectionHeader"><b>
In this role you will:</b></h4>
<ul><li>Own the customer relationship &ndash; Act as the primary technical liaison for assigned customers, focusing on operational support and platform optimization.</li>
<li>Keep platforms healthy - Run regular health checks, tune sensor configurations, optimise alert generation, and guide upgrade roll‑</li>
<li>Accelerate Adoption - design and implement new features, integrations, dashboards, and custom queries that unlock customer use‑cases.</li>
<li>Document and Educate - Develop and maintain customer-specific documentation, workflows, and use cases, and deliver knowledge‑transfer workshops on new releases and best practices.</li>
<li>Troubleshoot and Resolve - Investigate incidents, open and manage support cases/RMAs, and drive issues to root‑cause closure with Technical Support.</li>
<li>Report on Value - Provide weekly activity summaries and planning updates to customers.</li>
<li>Collaborate - Partner with Customer Success Managers, Product, and Engineering to steer roadmap priorities and share field feedback.</li>
</ul><h4 class="jobSectionHeader"><b>To be successful in the opportunity, you will have:</b></h4>
<ul><li>2+ years of experience in a technical support, system administration, or technical consulting role.</li>
<li>Knowledge of:</li>
<li>networking concepts (OSI model, TCP/IP, VLANs, network architecture)</li>
<li>network infrastructure (firewalls, switches)</li>
<li>general cybersecurity principles and applications (Active Directory, PCAP analysis, security architecture).</li>
<li>Familiarity with Windows/FreeBSD/Unix/Linux OS's, virtualization, and basic scripting or API usage.</li>
<li>Strong troubleshooting and analytical skills.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work independently and manage time effectively across multiple customer engagements.</li>
<li>Professional fluency in written and spoken English.</li>
<li>Exposure to OT/ICS environments and protocols.</li>
<li>Experience with Nozomi Networks products or similar cybersecurity platforms.</li>
<li>Technical certifications (e.g., CompTIA Security+, CompTIA Network+, CCNA, GICSP, or equivalent) are a plus.</li>
<li>2+ years in a customer‑facing role for a cybersecurity vendor or a system integrator (pre‑sales, professional services, TAM, CSM, etc.)</li>
</ul>
<p>#LI-AF1</p><div><p><b>
Who we are and what we stand for:</b></p>
<p>
Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We're always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents. If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.</p>
<p>
Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.</p>
<p><b>
Our Global Benefits</b></p>
<p>
All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:</p>
<ul>
<li>Health &amp; Wellness</li>
<li>Financial</li>
<li>Work-Life Balance</li>
<li>Unparalleled Flexible Time-Off</li>
</ul>
<p><b>Need to know information</b></p>
<p>
Successful candidates will be subjected to background verification checks.</p>
<p><i>
Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website </i><i>here</i><i>.</i></p>
<p><i>
If you would like to know more about our Privacy Policy, please click </i><i>here</i><i>. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.</i></p></div></div>

Designated Engineer

Arena Events Group

About Arena
<br><br>
Arena is an international integrated event services company. The company provides event solutions, designing and delivering temporary environments to a variety of sporting, commercial and cultural events across the globe.
<br><br>
With a global reach that extends from the US, UK and Middle East & Asia, Arena pride themselves on their ability to provide the ‘Arena Standard’ around the world. Offering a truly tailored and bespoke experience with an extensive product offering around the world, Arena “turn space into place”.
<br><br>
Flagship recurring events include the Olympics, Rugby World Cup, Commonwealth Games, Ryder Cup, European Tour, Wimbledon Championships, PGA Tour, European Tour.
<br><br>
<b>For more info:</b> https://www.arenagroup.com
<br><br>
Position Description
<br><br>
<b>Job Title:</b> Account Manager - Events
<br><b>Reporting Into:</b> Commercial Director – KSA
<br><b>Direct Reports:</b> None
<br><b>Location:</b> Riyadh or Jeddah, KSA
<br><br>
<b>Job Objective:</b><br>
Arena’s vision is to provide a seamless seating experience with a high level of customer service and attention to detail for various temporary seating solutions at events and sports venues. The Account Manager is at the forefront of promoting this attitude and maintaining a high standard of service.
<br><br>
This role is primarily responsible for sourcing, managing, and growing the client base for the Seating division. The Account Manager will act as the central point of contact throughout the sales process and project lifecycle, working closely with other departments to deliver high-quality temporary seating solutions while ensuring revenue targets and internal procedures are met.
<br><br>
Key Responsibilities
<br><br>
<ul>
<li>Work with new and existing clients to understand their seating requirements and propose suitable solutions to meet their event specifications.</li>
<li>Develop a deep understanding of the technical and logistical aspects of temporary seating systems.</li>
<li>Collaborate with internal teams (Operations/Design/Production/Estimation) to ensure accurate project estimates and creative input.</li>
<li>Present seating solutions and cost proposals to clients, selling the unique features and benefits of Arena’s offerings.</li>
<li>Manage negotiations and finalize contracts with clients.</li>
<li>Serve as the primary point of contact for clients, ensuring effective communication between all internal and external stakeholders.</li>
<li>Coordinate with the Project Manager and Operations teams to ensure smooth project execution and on-site delivery.</li>
<li>Liaise with the Finance team for invoicing and manage client payments pre-event, supporting Finance on final payments post-event.</li>
<li>Maintain CRM with up-to-date client and project information.</li>
<li>Achieve and exceed quarterly sales targets.</li>
<li>Maintain a healthy sales pipeline and manage the entire process from client brief to project handover, remaining the main point of contact throughout.</li>
</ul>
<b>Required Skills/Abilities:</b><br>
Personal
<br><ul>
<li>Self-starter, able to work independently with minimal supervision.</li>
<li>Highly organized and able to handle pressure and tight deadlines.</li>
<li>A natural relationship builder with excellent interpersonal skills.</li>
<li>Strong communication skills and the ability to think quickly and clearly under pressure.</li>
<li>Adaptable, with a willingness to respond to a constantly changing environment.</li>
<li>Excellent written and verbal communication skills in English (Arabic speaker is an advantage).</li>
<li>Willingness to work extended hours as required.</li>
</ul>
Technical
<br>Computer literate, ability to use Word, Outlook, PowerPoint, and Excel
<br><br>
<b>Education and Experience:</b><br>
<ul>
<li>University Graduate or equivalent in any discipline</li>
<li>2-5 years’ experience in account handling/sales or project management for an event related business</li>
<li>Note that no job is totally encompassed and can change.</li>
<li>Driving license essential</li>
</ul>


Sales Admin

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