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enterprise account executive

technical account manager

OPSWAT

<div>
 OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world&rsquo;s critical infrastructure and securing our way of life.
 <br/>
 <br/>
 <strong>
  The Position
  <br/>
  <br/>
 </strong>
 We are seeking a highly skilled and customer-focused
 <strong>
  Technical Account Manager (TAM)
 </strong>
 to join our growing cybersecurity team. In this role, you will act as a trusted technical advisor to our enterprise customers, owning the post-sales relationship, supporting deployments, and ensuring successful integration and operation of our cybersecurity solutions.
 <br/>
 <br/>
 You will bridge the gap between customer needs and our product capabilities, working closely with our Sales Engineering, Support, Product, and Customer Success teams.
 <br/>
 <br/>
 <strong>
  What You Will Be Doing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the primary technical point of contact for assigned enterprise clients.
  </li>
  <li>
   Lead and support the hands-on deployment, configuration, and optimization of cybersecurity solutions on client environments (cloud, hybrid, and on-premises).
  </li>
  <li>
   Conduct on-site visits to assess environments, guide implementation, and deliver technical workshops or training sessions.
  </li>
  <li>
   Proactively manage customer technical health &ndash; monitor performance, troubleshoot issues, and ensure ongoing operational excellence.
  </li>
  <li>
   Develop a deep understanding of customer infrastructure, use cases, and security posture to provide strategic guidance and best practices.
  </li>
  <li>
   Collaborate with internal engineering and product teams to relay customer feedback and advocate for feature requests or enhancements.
  </li>
  <li>
   Participate in incident response and post-mortem activities when escalations occur.
  </li>
  <li>
   Create and maintain technical documentation, runbooks, and environment overviews.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Need From You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5+ years of experience in a customer-facing technical role (e.g., TAM, Sales Engineer, Solutions Architect, Security Consultant).
  </li>
  <li>
   Strong technical background in cybersecurity tools and principles, including areas like endpoint protection, SIEM/SOAR, firewalls, identity &amp; access management, or cloud security.
  </li>
  <li>
   Hands-on experience with system integration, scripting (Python, PowerShell, Bash), and working in Linux/Windows environments.
  </li>
  <li>
   Comfortable leading deployments and technical troubleshooting on customer sites.
  </li>
  <li>
   Knowledge of cloud platforms (AWS, Azure, GCP) and their security ecosystems.
  </li>
  <li>
   Hands-on experience with system integration, scripting (Python, PowerShell, Bash), and working in Linux/Windows environments.
  </li>
  <li>
   Excellent communication skills &ndash; able to translate complex technical concepts into clear, actionable insights for both technical and non-technical stakeholders.
  </li>
  <li>
   Ability to manage multiple client accounts and prioritize competing demands.
  </li>
  <li>
   Strong documentation skills and a disciplined approach to knowledge sharing.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  It Would Be Nice If You Had
 </strong>
 <br/>
 <br/>
 <ul>
  <li>
   Industry certifications such as CISSP, CISM, CEH, OSCP, or vendor-specific certs (AWS Security Specialty, Microsoft SC-200, etc.).
  </li>
  <li>
   Experience with modern DevSecOps tools and CI/CD pipelines.
  </li>
  <li>
   Familiarity with data privacy and compliance frameworks (e.g., GDPR, HIPAA, NIST, ISO 27001).
  </li>
  <li>
   Experience working in high-availability or mission-critical environments.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
 <br/>
 <br/>
 Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
</div>


Technical Account Manager

Saudi Business Solutions

<p><b>Company Overview</b></p><p>Saudi Business Solutions is a Information Technology Solutions provider specializing in delivering innovative and scalable technology-driven solutions. We partner with clients to streamline operations, reduce costs, enhance revenue, and achieve a competitive edge. Tailoring strategies to meet unique business needs, we leverage best-in-class technologies to develop effective roadmaps for success.</p><p><b>Role Description</b></p><p>SBS is seeking a dynamic and target-driven <b>Sales Account Manager</b> to manage and grow client accounts within our IT solutions portfolio. The role focuses on driving revenue growth, building strong client relationships, and delivering tailored technology solutions that meet customer needs.</p><p><b>Key Responsibilities</b></p><p>Manage and develop assigned client accounts to achieve sales and revenue targets.</p><p>Identify new business opportunities within existing and potential clients.</p><p>Promote and sell IT solutions including software, hardware, cloud services, cybersecurity, networking, and managed services.</p><p>Conduct client meetings, presentations, and product demonstrations.</p><p>Prepare proposals, quotations, and contracts in coordination with technical teams.</p><p>Maintain strong relationships with key decision-makers and stakeholders.</p><p>Ensure high customer satisfaction and long-term partnerships.</p><p>Maintain accurate sales forecasts and reports using CRM systems.</p><p>Coordinate with internal teams to ensure smooth project delivery and payment collection.</p><p><b>Performance Metrics (KPIs)</b></p><p>Revenue growth</p><p>New client acquisition</p><p>Client retention rate</p><p>Sales target achievement</p><p><b>Qualifications &amp; Requirements</b></p><p>Bachelor&rsquo;s degree in Business, Marketing, IT, or related field.</p><p>3+ years of Proven sales experience in the IT industry (B2B preferred) in KSA Market.</p><p>Strong knowledge of IT products and enterprise solutions.</p><p>Proven track record of achieving or exceeding sales targets.</p><p>Excellent communication, negotiation, and presentation skills.</p><p>Strong organizational and account management abilities.</p><p>Valid KSA Driving License</p><p><b>Contact#</b></p><p>Anis Ur Rahman</p><p>Talent Acquisition Specialist</p><p>+966 58 082 7285</p><p>hr@sbs-ksa.com</p><p>Job Type: Full-time</p><p>Pay: ﷼8,000.00 - ﷼12,000.00 per month</p><p>Work Location: In person</p>

Information Technology Sales Account Manager

ARMADA

<p></p><div><div><p><b>About the Company</b></p>
<div>
Armada is a full-stack edge infrastructure company delivering compute, connectivity, and sovereign AI/ML to some of the world's most remote places. Named one of Fast Company's Most Innovative Companies, Armada's solutions are deployed in over 60 countries globally for organizations ranging from energy to defense.</div>
<div></div>
<div>With over $200 million in funding, Armada is backed by top investors such as Microsoft (M12), Founders Fund, and has strategic partnerships including Starlink, Skydio, and NVIDIA. We are looking for the most brilliant minds in the world to join us.</div>
<div></div>
<div>Working at Armada means taking ownership, driving autonomy, and delivering impact. You'll tackle challenges that haven't been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada's mission to bridge the digital divide for customers around the world.</div></div><p></p><h3 class="jobSectionHeader"><b><br>
About Armada</b></h3>
<p>
Armada delivers sovereign, industrial-grade AI infrastructure designed to operate where traditional cloud and centralized data center models fall short. Our platform includes Atlas as the control plane, Galleon modular edge data centers powered by the Armada Edge Platform, and Leviathan, Armada's AI Factory, which partners with Bridge, our GPU-as-a-Service offering. Together, these capabilities enable enterprises and governments to deploy, operate, and scale AI workloads securely, efficiently, and close to where data is generated.</p>
<p>
Saudi Arabia is Armada's operational anchor for the ME region. As we scale, we are intentionally building a team of senior, versatile operators who can both get systems live and own customers long-term. This role is designed for engineers who want full lifecycle ownership, not narrow scope.</p><br>
<p></p>
<h3 class="jobSectionHeader"><b>
Role Overview</b></h3>
<p>
The Senior Forward Deploy Engineer is a hybrid role responsible for hands-on deployment execution and ongoing technical account ownership for Armada customers across ME. This role combines the intensity and depth of a Forward Deploy Engineer with the long-term customer ownership of a Technical Account Manager.</p>
<p>
In the early phases of customer engagement, this role leads deployments, platform bring-up, and initial workload execution. Once customers are live, the same engineer remains the primary technical owner, driving adoption, operational maturity, and expansion.</p>
<p>
This role reports into the Sr. Director of Customer Success &amp; Delivery, EMEA &amp; ANZ and is intentionally designed to avoid split ownership between deployment and post-sale success. Success is measured by speed to production, customer confidence, platform adoption, retention, and expansion.</p><br>
<p></p>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3>
<p><b>
Deployment execution and platform bring-up</b></p>
<ul>
<li>Lead end-to-end deployment of Armada platforms including Atlas, Galleon with AEP, and Leviathan AI Factory integrated with Bridge GPU-as-a-Service</li>
<li>Own on-site and in-country deployments across Saudi Arabia and the broader ME region</li>
<li>Own infrastructure bring-up, platform configuration, and production readiness validation</li>
<li>Make real-time technical decisions across hardware, networking, Kubernetes, storage, and GPU layers</li>
</ul>
<p><b>Technical account ownership and customer success</b></p>
<ul>
<li>Serve as the primary technical point of contact for assigned customers post go-live</li>
<li>Own the technical success plan, adoption milestones, and operational maturity roadmap</li>
<li>Build trusted, long-term relationships with customer engineering, IT, OT, and security team</li>
<li>Lead technical governance discussions, roadmap planning, and platform optimization conversations</li>
</ul>
<p><b>Joint Success Plan ownership</b></p>
<ul>
<li>Build, maintain, and actively drive Joint Success Plans (JSPs) for each assigned customer</li>
<li>Align deployment milestones, platform adoption, and operational maturity to customer business objectives</li>
<li>Use the Joint Success Plan as the primary framework for prioritization, execution, risk management, and value tracking</li>
<li>Regularly review progress against success plans with customer stakeholders and Armada leadership</li>
<li>Ensure JSPs inform deployment sequencing, adoption strategy, roadmap discussions, and expansion planning</li>
<li>Surface risks, dependencies, and blockers early and drive resolution with clear ownership</li>
</ul>
<p><b>Time-to-value acceleration and adoption</b></p>
<ul>
<li>Reduce time-to-try and time-to-value by unblocking workloads and accelerating early production use cases</li>
<li>Drive adoption across new workloads, business units, and countries</li>
<li>Identify expansion opportunities including additional Galleon deployments and Leviathan AI Factory capacity through Bridge GPUaaS</li>
</ul>
<p><b>Operational excellence and reliability</b></p>
<ul>
<li>Ensure customer environments remain stable, secure, and production-ready</li>
<li>Proactively identify scaling risks, architectural gaps, and technical debt</li>
<li>Coordinate with Product, Engineering, and Support teams to resolve issues efficiently</li>
</ul>
<p><b>Sovereign data, security, and compliance execution</b></p>
<ul>
<li>Operate confidently within Saudi and regional sovereign data and security requirements</li>
<li>Support security validation, audits, and governance processes as required by customers</li>
<li>Maintain disciplined access control, documentation, and operational hygiene</li>
</ul>
<p><b>Field leadership and mentorship</b></p>
<ul>
<li>Act as a senior technical presence for ND8 customers, setting the bar for execution and professionalism</li>
<li>Mentor junior FDEs, TAMs, and delivery engineers as the region scales</li>
<li>Contribute to deployment standards, runbooks, and repeatable best practices</li>
</ul>
<p><b>Cross-functional collaboration</b></p>
<ul>
<li>Partner closely with the Sr. Director of Customer Success &amp; Delivery, EMEA &amp; ANZ on customer priorities and escalations</li>
<li>Work with Sales on expansion planning while maintaining a trusted post-sale posture</li>
<li>Provide structured feedback to Product and Engineering based on real customer usage</li></ul><br>
<p></p>
<h3 class="jobSectionHeader"><b>
Qualifications and Experience</b></h3>
<ul><li>8+ years of experience in infrastructure, platform engineering, SRE, forward-deployed engineering, or technical account roles</li>
<li>Proven ability to own both hands-on delivery and long-term customer technical relationships</li>
<li>Deep technical expertise across Linux, networking, Kubernetes, storage, and GPU-accelerated compute</li>
<li>Strong troubleshooting skills in live, production environments</li>
<li>Experience working directly with customers in regulated, high-stakes settings</li>
<li>Willingness to travel across Saudi Arabia and the broader ME region</li>
<li>Clear, confident communication style suitable for executive and engineering audiences</li></ul><br>
<p></p>
<h3 class="jobSectionHeader"><b>
Preferred Experience</b></h3>
<ul><li>Experience with edge compute, modular data centers, or distributed infrastructure</li>
<li>Familiarity with AI workloads, GPU clusters, and high-performance computing environments</li>
<li>Exposure to sovereign or national-scale customer environments</li>
<li>Experience operating in Saudi Arabia, UAE or across ME</li>
<li>Comfort operating with ambiguity and owning outcomes end to end</li></ul><br>
<p></p>
<h3 class="jobSectionHeader"><b>
What Success Looks Like</b></h3>
<ul><li>Customer environments reach production quickly and operate reliably</li>
<li>The same engineer who deploys the platform remains the trusted technical owner</li>
<li>Adoption expands across sites, workloads, and teams without handoff friction</li>
<li>Customers view Armada as a strategic AI infrastructure partner due to consistent technical ownership</li></ul><p></p><div><br>
<p><b>
You're a Great Fit if You're</b></p>
<ul>
<li>A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge</li>
<li>A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a &quot;get-it-done&quot; attitude</li>
<li>Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company</li>
<li>A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda</li>
<li>Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you</li></ul><br>
<p></p>
<p><b>
Equal Opportunity Statement</b></p>
<p>
At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.</p><br>
<p></p>
<p><b>
Unsolicited Resumes and Candidates</b></p>
<p>
Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.</p></div></div><p></p>

Senior Forward Deploy Engineer

Tabby

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
We are looking for a Program Management Executive (Implementations) with strong technical operations skills to support Tabby&rsquo;s merchant and channel partner ecosystem. This role sits at the center of our cross-functional engine &mdash; working closely with various departments to ensure merchants are set up for success from day one.</div><div></div><div><br>
You will play a key role in technical onboarding, operational coordination, and product rollout execution. Your work ensures that merchants implement Tabby in the most optimal way and deliver a seamless payment experience across all touchpoints.</div><div></div><div><br>
This is a fast-paced role that requires someone who is detail-oriented, proactive, and comfortable navigating both technical concepts and business conversations.</div><div></div><div><br>
If you enjoy solving operational challenges, improving processes, and working across multiple teams to deliver merchant success at scale &mdash; this role is for you.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul>
<li>
Serve as the primary operational and technical liaison between Tabby and partner merchants, coordinating closely with Risk, Integrations, BD, and Key Account teams.</li>
<li>Oversee merchant and channel partner technical onboarding, including documentation preparation, testing coordination, tracking progress, and ensuring timely activation.</li>
<li>Manage merchant data-enablement workflows, ensuring required data is captured, validated, and aligned with risk and underwriting requirements.</li>
<li>Lead and manage negotiations with merchants about technical requirements, ensuring they understand Tabby&rsquo;s data, integration, and compliance needs while balancing business objectives.</li>
<li>Coordinate cross-functional alignment on product rollouts by preparing merchant-facing materials, supporting GTM plans, and ensuring seamless execution across teams.</li>
<li>Analyze merchant performance and integration health, identify operational gaps, and propose improvements to enhance the merchant experience.</li>
<li>Own and improve internal documentation and SOPs, ensuring processes around onboarding, integration, and partner success are scalable and standardized.</li>
<li>Support BD teams during technical discussions with merchants, ensuring commitments made during sales cycles align with product and risk capabilities.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><div><br>
2&ndash;4 years of experience in Partner Success, Technical Account Management, Fintech Operations, Payments, E-commerce integrations, SaaS onboarding, or similar.</div><div>
Strong technical literacy &mdash; understanding of APIs, webhooks, e-commerce platforms, plugins, and payment flows.</div><div>
Solid analytical and problem-solving skills, with the ability to interpret data patterns and identify issues in merchant integrations or data quality.</div><div>
Excellent cross-functional communication &mdash; able to translate technical concepts into actionable steps for non-technical stakeholders.</div><div>
Experience managing negotiations with merchants about technical or data requirements, balancing business needs with technical feasibility.</div><div>
Strong documentation skills with the ability to build processes, SOPs, and clear merchant-facing guides.</div><div></div><div><b><br>
Nice-to-Have Skills</b></div><div></div><div><br>
Experience with BNPL, payment gateways, PSPs, or e-commerce checkout flows.</div><div>
Background supporting enterprise merchants and managing negotiation discussions.</div><br>
<div></div>
<h3 class="jobSectionHeader"><b>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Commercial Operations Executive

Sprinklr

<div><div>Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale &mdash; across every customer touchpoint.</div><div></div><div>
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr&rsquo;s unified platform provides powerful solutions for every customer-facing team &mdash; spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management &mdash; enabling enterprises to unify data, break down silos, and act on real-time insights.</div><div></div><div>
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.</div><div></div><h2 class="jobSectionHeader"><b>
Job Description</b></h2><div></div><div><b>
Role Overview</b></div><div>
The Client Account Manager owns the success and technical strategy for Sprinklr&rsquo;s most strategic service and contact center customers in the Middle East. This individual contributor role blends executive-level advisory with hands-on technical leadership to drive adoption, measurable business outcomes, and long-term retention. You will guide the transformation from legacy operations to modern, AI-enabled workflows, ensuring Sprinklr&rsquo;s platform delivers maximum value. This is a customer-centric role focused on service delivery and success&mdash;not sales.</div><div></div><div><b>
Please note this role is based in </b><b>Dammam, Saudi Arabia</b></div><div></div><div><b>
Key Responsibilities</b></div><ul><li><div>
Serve as an executive sponsor for key accounts, building trusted relationships with senior stakeholders.</div></li><li><div>
Facilitate quarterly business reviews (QBRs) to showcase ROI, adoption progress, and strategic recommendations.</div></li><li><div>
Act as the primary success partner for enterprise service/CX accounts; lead QBRs and success planning.</div></li><li><div>
Align Sprinklr Care solutions (Case Management, Smart Responses, Bot Framework, Agent Assist) with customer goals (AHT, CSAT, FCR, deflection).</div></li><li><div>
Map legacy contact center processes to modern workflows; oversee architecture audits and optimization.</div></li><li><div>
Deliver enablement programs, playbooks, and ROI dashboards; monitor adoption and health metrics.</div></li><li><div>
Manage technical escalations, mitigate risks, and influence the product roadmap based on customer feedback.</div></li><li><div>
Coordinate complex programs (voice rollout, CRM integrations, compliance) across IT, business teams, and vendors.</div></li></ul><div><b>
Qualifications</b></div><ul><li><div>
Bachelor&rsquo;s degree (MBA preferred); 8+ years in Customer Success, CCaaS, or CX consulting.</div></li><li><div>
Deep knowledge of contact center operations, metrics, and change management.</div></li><li><div>
Experience with major service platforms (Salesforce Service Cloud, NICE, Genesys, Zendesk).</div></li><li><div>
Strong technical acumen, program management skills, and regional experience; Arabic is Mandatory.</div></li></ul><div></div><div><b>
We focus on our mission</b>: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data &mdash; helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:</div><ul><li><div>
Lead a new category of enterprise software that we call Unified-CXM.</div></li></ul><ul><li><div>
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.</div></li><li><div>
Create a culture of customer obsession, with trust, teamwork, and accountability.</div></li></ul><div></div><div><b>
We believe in our product</b>: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything &mdash; and everyone &mdash; can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world&rsquo;s leading enterprise brands.</div><div></div><div><b><br>
We invest in our people</b>: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off &ndash; it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.</div><div></div><div>
To learn more about employee benefits by region, <div>click here</div>.</div><div></div><div>
To learn more about all-things-Sprinklr, visit our candidate resource hub <div>here</div>.</div><div></div><div><b>
EEO - Our philosophy</b>: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.</div><div></div><div>
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.</div><div></div><div><br>
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.</div><div></div><div><b>
Warning about Recruiting Scams: </b>Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please <div>review</div> the Federal Trade Commission's advice to avoid these types of scams.</div><div></div><div>
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.</div></div><div></div>

Client Account Manager

Alibaba Cloud

<div>
 <p>
  1. Customer Relationship Establishment &amp; Business Opportunity Expansion
 </p>
 <p>
  &bull;Proactively gain insights into key industries in the country/region/market, identify key/potential customers, and be able to proactively find key decision-making chains and identify customers' actual needs.
 </p>
 <p>
  &bull;Sort out customers decision-making chains, identify significant customer,build a dimensional customer communication interface.
 </p>
 <p>
  &bull;Conversation with customers through directing and planning of key events, business communication, and visiting and exchanging ideas,gain customer trust, mining product and technology needs, and bring effective business opportunities.
 </p>
 <p>
  &bull;Regularly contact existing and potential customers to keep abreast of key information such as customers' business plans and budgets, supplier status, organizational structure, and technical environment.
 </p>
 <p>
  &bull;Establish long-term business relationships with customer's CXOs or CXOs-D to obtain critical support in cooperation.
 </p>
 <p>
  <br/>
 </p>
 <p>
  2. Product &amp; Technological Value Delivery
 </p>
 <p>
  &bull;Deep understanding of Hybrid Cloud solutions, including the integration of all aspects such as software, hardware, networking, security, etc., and deep insight into customer business needs.
 </p>
 <p>
  &bull;Based on the understanding of the customer's industry and business background, the BTE should help the customer to understand the technical value of Alibaba Cloud's products such as Apsara Stack, seven major products, AI/Intelligent Computing, as well as the differentiated competitive advantages relative to competing companies, so as to convey the positioning of Alibaba Cloud as the best partner.
 </p>
 <p>
  <br/>
 </p>
 <p>
  3. Demand Match and Business Opportunity conversion
 </p>
 <p>
  &bull;Collaborate with resources such as SA, product team and eco-partners to form a clear sale and solution strategy, design the cooperation path and communicate for execution.
 </p>
 <p>
  &bull; Combine the understanding of customer's business requirements and Alibaba Cloud's standardizable and replicable solutions to provide solution design that can meet customer's needs and answer customer's regular questions about products and solutions.
 </p>
 <p>
  &bull;Reverse drive internal solutions for issues that affect customer experience encountered during customer use, and drive improvements in internal product solutions and process systems.
 </p>
 <p>
  <br/>
 </p>
 <p>
  4. Commercial Operations and Business Support
 </p>
 <p>
  &bull;Based on Alibaba Cloud's and customer's business process rules, complete customer bidding&amp;bid and business contract signing and other business work.
 </p>
 <p>
  &bull;Dynamically track customer's need changes and promote contract changes.
 </p>
 <p>
  &bull;Collaborate with resources such as SA, product team and eco-partners to identify and resolve project delivery issues in a timely manner to support the achievement of customer business goals.
 </p>
 <p>
  &bull;Support hybrid cloud complex project operation, participate in bidding&amp;bid process management, project management, risk management, and coordinate organizational resources.
 </p>
 <p>
  <br/>
 </p>
 <p>
  JD：
 </p>
 <p>
  &bull; 5+ years of cloud computing related industry, to B/G sales and pre-sales related working experience
 </p>
 <p>
  &bull; Extensive experience in selling software products, experience in major customer expand is preferred
 </p>
 <p>
  &bull; 2+ years of industry experience required in specific industries
 </p>
 <p>
  &bull; Experience in operating large-scale projects, bidding&amp;bid, risk management, etc.
 </p>
 <p>
  &bull; Gain insights into segmented market space, needs and pain points, opportunity points, etc.
 </p>
 <p>
  &bull; Independently visit head customer CTO/customer project leader to complete effective business and technical communication, influence and accelerate decision-making.
 </p>
 <p>
  &bull; Control the pace of negotiations and independently complete project negotiations to obtain targeted results.
 </p>
 <p>
  &bull; Independently lead projects and integrate resources for project goals.
 </p>
 <p>
  &bull; Successfully operate the project and solve complex problems within the projects.
 </p>
 <p>
  &bull; Independently drive and reach deep cooperation with local eco-partners to resolve major business disputes and issues.
 </p>
 <p>
  &bull; Eco-partner cooperation strategy on the ground, empower and motivate partners to bring business returns.
 </p>
 <p>
  &bull; Skilled in corresponding industry staple solutions, able to deeply interpret Alibaba Cloud benchmark cases, master the core advantages of the solution and differentiated competitive ability.
 </p>
 <p>
  &bull; Understand customers' business and digital transformation needs, diagnose customers' technical problems in specific business scenarios, and provide competitive solutions.
 </p>
</div>


Alibaba Cloud Intelligence-Business Development Manager (Hybrid Cloud)-Saudi Arabia

Abunayyan Holding

<div>
 <p>
  <strong>
   Job Title: Key Account Manager &ndash; Mining
  </strong>
 </p>
 <p>
  <strong>
   Company:
  </strong>
  SBU of Abunayyan Holding
 </p>
 <p>
  <strong>
   Division:
  </strong>
  Machinery Sales / Heavy Equipment / Mining Operational Solutions
 </p>
 <p>
  Work Location: Riyadh, Saudi Arabia
 </p>
 <p>
  <strong>
   Role Overview
  </strong>
 </p>
 <p>
  The
  <strong>
   Key Account Manager &ndash; Mining
  </strong>
  is responsible for managing and expanding strategic client relationships within the mining sector. This role focuses on driving revenue growth, enhancing customer satisfaction, and identifying new business opportunities while delivering tailored commercial and operational solutions.
 </p>
 <p>
  <strong>
   Preference:
  </strong>
  Saudi are preferred. Candidates with proven sales experience in mining projects will be given priority.
 </p>
 <p>
  Fluency in
  <strong>
   English
  </strong>
  (written and spoken)
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   1. Key Account Growth &amp; Business Development
  </strong>
 </p>
 <ul>
  <li>
   Manage and grow a portfolio of strategic mining sector clients.
  </li>
  <li>
   Identify opportunities to increase revenue, market share, and account profitability.
  </li>
  <li>
   Develop and execute account plans aligned with business and sales objectives.
  </li>
  <li>
   Actively pursue new business opportunities, projects, and customer acquisition within the mining sector.
  </li>
 </ul>
 <p>
  <strong>
   2. Strategic Relationship Management
  </strong>
 </p>
 <ul>
  <li>
   Build and maintain strong relationships with key stakeholders, including decision-makers, procurement teams, and site management.
  </li>
  <li>
   Conduct regular client meetings, site visits, and performance reviews.
  </li>
  <li>
   Serve as the primary point of contact for assigned key accounts.
  </li>
  <li>
   Ensure high levels of customer satisfaction and long-term partnership development.
  </li>
 </ul>
 <p>
  <strong>
   3. Solution Delivery &amp; Cross-Functional Coordination
  </strong>
 </p>
 <ul>
  <li>
   Analyze customer operations, challenges, and future project requirements.
  </li>
  <li>
   Collaborate with internal teams (technical, operations, supply chain, and service) to deliver effective solutions.
  </li>
  <li>
   Ensure timely follow-up on customer inquiries, issues, and service requests.
  </li>
  <li>
   Align internal stakeholders to meet customer expectations and service standards.
  </li>
 </ul>
 <p>
  <strong>
   4. Commercial &amp; Contract Management
  </strong>
 </p>
 <ul>
  <li>
   Lead commercial negotiations, pricing strategies, and contract renewals.
  </li>
  <li>
   Prepare and manage tenders, bids, and proposals.
  </li>
  <li>
   Ensure achievement of revenue and profitability targets across key accounts.
  </li>
  <li>
   Monitor contract execution and ensure compliance with agreed terms.
  </li>
 </ul>
 <p>
  <strong>
   5. Market Intelligence &amp; Reporting
  </strong>
 </p>
 <ul>
  <li>
   Monitor market trends, competitor activities, and mining sector developments.
  </li>
  <li>
   Identify and track new business opportunities within existing and potential accounts.
  </li>
  <li>
   Prepare regular reports on sales performance, forecasts, and pipeline activities.
  </li>
  <li>
   Provide insights to support strategic and commercial decision-making.
  </li>
 </ul>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in
   <strong>
    Business Administration, Engineering, Mining, or a related field
   </strong>
   .
  </li>
  <li>
   Minimum
   <strong>
    3&ndash;5 years of experience
   </strong>
   in sales or key account management within the mining operation / sector.
  </li>
  <li>
   Proven track record of managing large accounts and achieving sales targets.
  </li>
 </ul>
 <p>
  <strong>
   Core Competencies
  </strong>
 </p>
 <ul>
  <li>
   Strong communication and negotiation skills
  </li>
  <li>
   Relationship management and stakeholder engagement
  </li>
  <li>
   Commercial acumen and strategic thinking
  </li>
  <li>
   Problem-solving and solution-oriented mindset
  </li>
  <li>
   Ability to work under pressure and meet deadlines
  </li>
  <li>
   Self-motivated, disciplined, and results-driven
  </li>
  <li>
   Innovative and proactive approach
  </li>
 </ul>
 <p>
  <strong>
   Technical Skills
  </strong>
 </p>
 <ul>
  <li>
   Proficiency in
   <strong>
    CRM systems and MS Office tools
   </strong>
  </li>
  <li>
   Strong analytical and reporting capabilities
  </li>
  <li>
   Fluency in
   <strong>
    Arabic and English
   </strong>
   (written and spoken)
  </li>
 </ul>
</div>


Key Account Manager

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