project manager

marketing manager

head of operations

area manager

commercial manager

operations manager

Enova by Veolia

<div>
 
 
 
 Job Purpose
 
 
 
 <ul>
 <li>
 To oversee operational activities and to manage facilities while implementing best supplier and customer relationship management, O&amp;M Optimizations &amp; building energy services management.
 </li>
 <li>
 To improve the overall operational efficiency of the managed assets and to maintain high customer satisfaction, and help achieving Enova&rsquo;s business objectives.
 </li>
 </ul>
 
 
 
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Provide inputs to the development of the overall Site Operations strategy and participate in developing Enova&rsquo;s strategy in line with the vision, mission, and business objectives.
 </li>
 <li>
 Deliver the Operations Management strategy for Contractual Sites of the assigned assets while ensuring contractual commitments are successfully met.
 </li>
 <li>
 Participate and recommend actions to maximize the effective achievement of the Site Contract&rsquo;s objectives through leading the Site Operations team, by setting individual objectives, managing performance, developing and motivating staff, and providing formal and informal feedback and appraisals in order to maximize the subordinates&rsquo; and the business unit&rsquo;s performance.
 </li>
 <li>
 Contribute and assist the Contract Manager in defining an optimum structure for the division so that resources are optimally utilized, and communication takes place in an efficient manner.
 </li>
 <li>
 Participate in the budgeting process for the Site Operations business unit and monitor financial performance versus the budget so that the business is aware of anticipated costs/ revenues, areas of unsatisfactory performance and potential areas of cost reduction are identified, and performance improvement opportunities are realized.
 </li>
 <li>
 Lead and manage Site Operations while ensuring the planning and allocation of all resources, and the implementation of the appropriate standards and controls to ensure that all activities are carried out in an efficient and effective manner to meet and exceed objectives.
 </li>
 <li>
 Discuss &ldquo;Site-Specific-Budgets&rdquo; with customers including CAPEX for example, advise the customers on expenditures, opportunities for cost reductions, and the viability/ feasibility of changing/ buying assets (such as changing a chiller for example) to ensure customers&rsquo; budgeting is as appropriate and as accurate as possible.
 </li>
 <li>
 Monitor SLAs for the portfolio of assets, and ensure that they are aligned to service delivery, customer expectations, and expectations from suppliers / service partners in order to achieve quality service delivery, effective supplier relationship management, and profitability.
 </li>
 <li>
 Monitor service delivery performance and participate in the evaluation of suppliers&rsquo; performance to ensure the selection of appropriately qualified service providers/ contractors at the optimum price in order to deliver the expected quality of service.
 </li>
 <li>
 Monitor resource utilization for Site Operations to ensure that the right number and talent is available for running operations (civil works, mechanical works, electrical works, landscaping, building inspections, etc.), accomplishing targets, improving customer satisfaction, and achieving business objectives.
 </li>
 <li>
 Monitor and control the execution of maintenance contracts, review the preventive and corrective maintenance programs, and supervise the implementation by employees or assigned contractor(s) through reviewing reports and spot-checking as appropriate to ensure the provision of quality maintenance works to the assets/ facilities (including maintenance to BMS, chillers, generators, HVAC, IT, etc.).
 </li>
 <li>
 Monitor the process of quotation requests, and the preparation of Purchase Orders and Vendor Contracts, approve same, and ensure that the purchasing process is optimized to guarantee the provision of products/ services to the company/ customer on time and avoid any operational delays.
 </li>
 <li>
 Ensure that the Annual Leave Planer is completed to have a holistic view on forecasted leaves and employees&rsquo; availabilities throughout the year so as to guarantee that the appropriate resourcing is done and that business operations do not get interrupted.
 </li>
 <li>
 Recommending the revision of contracts&rsquo; scope of work when Site conditions change.
 </li>
 <li>
 Ensures the monitoring of the subcontracting of works (such as fire systems, gas, emergency lighting, vertical transportation, water treatment, tank cleaning, etc.). Ensures that subcontractors fulfil their duties in an accurate manner and as per the agreed upon contractual clauses, and manage subcontractors&rsquo; evaluations and negotiations while ensuring that chosen subcontractors are approved by the relevant authorities to guarantee compliance with the regulatory framework (such as any approvals needed from the Civil Defense Department for fire-fighting systems).
 </li>
 <li>
 Monitor physical and documentation audits being conducted on subcontractors to ensure that work is being conducted properly and that customers are being served with the highest quality standards, and take the necessary actions upon the detection of unreported/ undisclosed variations and/ or poor performance to safeguard the company against any liabilities.
 </li>
 <li>
 Ensures operational audits of staff and customers are conducted to gather feedback and monitor satisfaction in order to improve the Site operations and facilities management services.
 </li>
 <li>
 Perform other related duties or assignments as directed.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications, Experiences, &amp; Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Electrical or Mechanical Engineering, CMMS knowledge is also preferable
 </li>
 <li>
 10 &ndash; 12 years&rsquo; experience in operations management including 4 years in a managerial role; exposure to Maintenance and Facilities Management especially in the areas of operations planning, HSEEQ, supplier relations management, client relations management, maintenance, and contract management
 </li>
 </ul>
</div>

Operations Manager

<div>Line of Service
Internal Firm Services
Industry/Sector
Business Services
Specialism
Business Operations
Management Level
Manager
Job Description &amp; Summary
The Human Capital Operations Manager is responsible for overseeing and optimizing the day-to-day HR operations across multiple regions. This role ensures consistent execution of HR processes, compliance with company policies and labor laws, and delivery of efficient, high-quality HR services. The position manages a team of six Associates to support organizational goals related to employee life cycle management, data accuracy, and service excellence.
Key Responsibilities
1. HR Operations Management
<ul><li>Oversee end-to-end HR operations across three regions, ensuring standardized processes and compliance with policies.
</li><li>Manage HR administration, including employee records, contracts, benefits, payroll coordination, and HR systems.
</li><li>Ensure timely and accurate execution of employee onboarding, offboarding, transfers, and status changes.
</li><li>Monitor and improve HR operational KPIs (e.g., turnaround time, accuracy, employee satisfaction).
</li></ul>2. Team Leadership &amp; Development
<ul><li>Lead, coach, and develop a team of six HR associates across different regions.
</li><li>Foster a collaborative and service-oriented culture within the HR operations team.
</li><li>Conduct regular performance reviews and identify team development needs.
</li></ul>3. Process Improvement &amp; Standardization
<ul><li>Drive continuous improvement initiatives to enhance HR service delivery and process efficiency.
</li><li>Support implementing automation or digitalization opportunities in HR operations.
</li><li>Maintain and update standard operating procedures (SOPs) ensuring it is followed across regions.
</li></ul>4. Compliance &amp; Governance
<ul><li>Ensure HR practices comply with local labor laws, company policies, and regulatory requirements.
</li><li>Support internal and external audits and maintain proper documentation for all HR processes.
</li><li>Mitigate risks related to data privacy, employee records, and HR transactions.
</li></ul>5. HR Systems &amp; Reporting
<ul><li>Oversee the accuracy and integrity of HR data in the HRIS.
</li><li>Working with relevant stakeholders to enhance system functionality and user experience.
</li></ul>Qualifications &amp; Experience
<ul><li>Education: Bachelor&rsquo;s degree in human resources, Business Administration, or a related field.
</li><li>Experience: Minimum of 6 &ndash; 8 years of HR experience, with at least 2 years in HR operations management.
</li><li>Regional Experience: Proven experience managing HR operations across multiple regions or branches.
</li></ul>Skills &amp; Competencies:
<ul><li>Strong interpersonal and people management skills.
</li><li>In-depth knowledge of labor laws and HR policies.
</li><li>Excellent problem-solving, and communication skills.
</li><li>Experience with HRIS systems (e.g., SAP, Oracle, Workday).
</li><li>Strong project management and process improvement capabilities.
</li></ul>Key Success Indicators
<ul><li>Consistent HR service delivery across regions.
</li><li>Improved HR operational efficiency and accuracy.
</li><li>High employee and stakeholder satisfaction.
</li><li>Compliance with audit and legal requirements.
</li><li>Development and engagement of the HR operations team.
</li></ul>Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Confidential Information Handling, Conflict Resolution, Coordinating Staff, Creativity, Data Quality, Documentation Administration, Embracing Change, Emotional Regulation, Empathy, Employee Data Management, Employee Engagement Strategies, Employee Life Cycle, Employee Relations, Employee Terminations, HR Software, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Service Delivery, Human Resources (HR) Shared Services {+ 16 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
0%
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date</div>

HC Operations Manager

Lenskart.com

<div>Location: KSA (open between Riyadh and Jeddah) 
Experience Required: 7&ndash;8 years 
Industry Preference: Retail / Brand Management
Note: Must be a Saudi National<h4 class="jobSectionHeader">
About the Role</h4>
We are looking for a dynamic and experienced Area Operations Manager to lead and oversee day-to-day operations across our retail stores in the Kingdom of Saudi Arabia. The ideal candidate will bring 7&ndash;8 years of proven experience in retail or brand management, with strong skills in operations, sales performance, team management, and customer experience.<h4 class="jobSectionHeader">
Key Responsibilities</h4>
Revenue:<ul><li>
For your respective area, oversee store performance, sales targets, and profitability, implementing strategies to achieve growth.</li></ul>
Operations:<ul><li>
Drive operational excellence across all retail stores, ensuring alignment with brand standards and business objectives.</li><li>
Execution of VM and upkeep display standards</li><li>
Identify and implement strategies to achieve growth.</li><li>
Ensure compliance with company policies, SOPs, and KSA market regulations.</li><li>
Partner with marketing, merchandising, and supply chain teams to optimize product availability and store execution.</li><li>
Monitor Customer KPIs (NPS, Google Reviews, Customer Complaints) and provide data-driven insights.</li><li>
Support new store openings, expansion plans, and local brand-building initiatives.</li><li>
Identify opportunities to improve operational efficiency, reduce costs, and enhance customer engagement.</li></ul> 
People:<ul><li>
Act as a bridge between the Operations Team and the Store Teams by taking key messages and disseminating in accordance to the cultural requirements.</li><li>
Own the metric of Attrition and Staff Retention - understand and resolve store level issues that people may face.</li><li>
Train staff in order to keep them abreast with the brand initiatives</li><li>
Guide the local operations team on the cultural nuances - and ways of operations</li><li>
Lead, coach, and develop store managers and frontline teams to deliver a seamless customer experience.</li></ul>
Partnerships:<ul><li>
Identify key opportunities like Institutions, Schools, Colleges - potential list of all partners</li><li>
Project manage end to end tie ups</li><li>
Ensure seamless execution in order to increase revenue and customer satisfaction.</li></ul><h4 class="jobSectionHeader">
Requirements</h4><ul><li>
Must be a Saudi National</li><li>
7&ndash;8 years of experience in retail operations and / or brand management, ideally within the fashion, lifestyle, or consumer retail sector.</li><li>
Strong understanding of the KSA retail market and customer preferences.</li><li>
Proven ability to lead multi-location operations and manage cross-functional teams.</li><li>
Excellent leadership, communication, and stakeholder management skills.</li><li>
Analytical mindset with strong business acumen and problem-solving abilities.</li><li>
Fluency in English &amp; Arabic is required</li></ul></div>

Area Operations Manager

HungerStation | هنقرستيشن

<div>
 
 
 
 SAUDI NATIONALS
 
 
 
 
 
 
 
 We are seeking a seasoned
 
 Regional Operations Manager
 
 to oversee the performance and growth of Hunger Station Markets across assigned regions. This role will lead and support
 
 Area Supervisors
 
 and
 
 Store Managers
 
 , ensuring operational excellence, commercial performance, and customer satisfaction in line with company standards and objectives.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead, coach, and develop a team of Area Supervisors and Store Managers to drive consistent performance and service standards across all stores.
 </li>
 <li>
 Oversee daily operations across multiple locations, ensuring compliance with operational policies, safety, and hygiene standards.
 </li>
 <li>
 Monitor and improve key business metrics such as sales, profitability, order fulfillment time, and customer experience.
 </li>
 <li>
 Partner with cross-functional teams (Category, Supply Chain, Commercial, and HR) to ensure smooth coordination and execution of market initiatives.
 </li>
 <li>
 Identify regional challenges and opportunities, implementing action plans to optimize efficiency and growth.
 </li>
 <li>
 Ensure effective inventory management, loss prevention, and operational cost control.
 </li>
 <li>
 Conduct regular performance reviews, store audits, and training sessions to ensure teams are aligned with business goals.
 </li>
 <li>
 Support expansion and new store launch initiatives within the region.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Operations Management, or related field.
 </li>
 <li>
 Minimum 7&ndash;10 years of experience in retail or grocery operations, with at least 3 years in a multi-store leadership role.
 </li>
 <li>
 Strong people management and mentoring skills.
 </li>
 <li>
 Excellent analytical, organizational, and communication abilities.
 </li>
 <li>
 Saudi Nationals preferred.
 </li>
 <li>
 Valid driver&rsquo;s license and willingness to travel extensively within the region.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Opportunity to be part of a fast-growing quick-commerce ecosystem under the Delivery Hero group.
 </li>
 <li>
 A dynamic, collaborative, and innovation-driven work environment.
 </li>
 <li>
 Competitive compensation and benefits package.
 </li>
 </ul>
 
 
</div>

Regional Operations Manager

Independent Food Company

Position Summary The Catering Operations Manager oversees the daily operations of catering services, ensuring exceptional service delivery, operational efficiency, and customer satisfaction. This role requires a balance of leadership, planning, and hands-on management to execute events seamlessly and maintain the company's high standards. Key Responsibilities 1. Operations Management<ul><li>Oversee all catering operations, from planning to execution, ensuring smooth and efficient workflows.</li><li>Manage catering logistics, including menu development, equipment, and staffing requirements.</li><li>Ensure compliance with health and safety regulations, food hygiene standards, and company policies.</li></ul>2. Team Leadership<ul><li>Supervise and manage the catering team, including chefs, servers, and support staff.</li><li>Recruit, train, and develop team members to deliver high-quality service.</li><li>Schedule and assign tasks to ensure adequate staffing for all events.</li></ul>3. Client Relationship Management<ul><li>Serve as the primary point of contact for clients during the planning and execution phases.</li><li>Collaborate with clients to understand their needs, customize menus, and provide tailored solutions.</li><li>Address and resolve client concerns promptly to ensure satisfaction.</li></ul>4. Financial Oversight<ul><li>Develop and manage catering budgets, ensuring profitability for each event.</li><li>Track expenses, negotiate vendor contracts, and optimize cost efficiencies.</li><li>Prepare reports on financial performance, event feedback, and operational metrics.</li></ul>5. Event Coordination<ul><li>Work closely with the sales and event planning teams to align catering services with client expectations.</li><li>Ensure timely delivery and setup of catering services, including food, beverages, and equipment.</li><li>Handle unexpected challenges during events, ensuring minimal disruption to service.</li></ul>6. Continuous Improvement<ul><li>Evaluate operations to identify areas for improvement in efficiency and quality.</li><li>Stay updated on industry trends and incorporate best practices into operations.</li><li>Innovate menus and service offerings to meet evolving client needs.</li></ul> Key Qualifications Education:<ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).</li></ul>Experience:<ul><li>5+ years of experience in catering, hospitality, or food service operations, with at least 2 years in a managerial role.</li></ul>Skills:<ul><li>Strong leadership and team management abilities.</li><li>Excellent organizational and multitasking skills.</li><li>Exceptional communication and customer service skills.</li><li>Financial acumen with experience in budgeting and cost management.</li><li>Knowledge of food safety regulations and catering logistics.</li></ul>Personal Attributes:<ul><li>Attention to detail and commitment to quality.</li><li>Problem-solving mindset with the ability to work under pressure.</li><li>Passion for delivering exceptional guest experiences.</li></ul>

Catering Operations Manager

Nokia Al Saudia

<div>
 
 The
 
 NOC FO Operations Manager
 
 is responsible for leading the Network Operations Center Front Office team, ensuring uninterrupted monitoring and management of Radio Access Network (RAN) infrastructure across 2G, 3G, 4G, and 5G technologies. This role focuses on operational excellence, incident management, compliance, and driving digital transformation initiatives.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 
 Operational Management:
 
 Oversee daily NOC Front Office operations, ensuring 24/7 network monitoring, incident detection, and initial response for RAN infrastructure.
 </li>
 <li>
 
 Incident Management:
 
 Manage identification, logging, diagnosis, and resolution of network incidents, escalating complex issues to Level 2/3 teams as required.
 </li>
 <li>
 
 Process &amp; Procedure Implementation:
 
 Develop and enhance SOPs, incident response plans, and escalation protocols for efficient operations.
 </li>
 <li>
 
 Communication &amp; Coordination:
 
 Act as the primary liaison during outages, ensuring timely updates to management, internal teams, and customers.
 </li>
 <li>
 
 Performance Monitoring &amp; Reporting:
 
 Utilize tools like Nokia NetAct to monitor KPIs/SLAs and prepare regular performance and incident reports for senior leadership.
 </li>
 <li>
 
 Team Leadership:
 
 Lead and mentor NOC analysts and technicians, manage shift schedules, and foster a culture of collaboration and continuous learning.
 </li>
 <li>
 
 Compliance &amp; Quality Assurance:
 
 Ensure adherence to industry standards, regulatory requirements (CST, FCC), and internal policies. Conduct audits and health checks.
 </li>
 <li>
 
 Digital Transformation &amp; Automation:
 
 Drive implementation of automation initiatives and ensure team compliance for smooth execution.
 </li>
 </ul>
 
 
 
 
 Required Skills &amp; Qualifications:
 
 
 
 
 <ul>
 <li>
 
 Experience:
 
 Extensive experience in network operations or telecommunications, with proven leadership in a NOC environment.
 </li>
 <li>
 
 Technical Knowledge:
 
 Strong understanding of RAN infrastructure, network protocols (TCP/IP, BGP), and monitoring tools. Experience in automation and digital transformation is a plus.
 </li>
 <li>
 
 Problem-Solving:
 
 Excellent analytical and troubleshooting skills for complex network issues.
 </li>
 <li>
 
 Soft Skills:
 
 Strong communication, leadership, and interpersonal abilities to manage teams and convey technical concepts to non-technical stakeholders.
 </li>
 <li>
 
 Education:
 
 Degree in Engineering, Telecommunications, or related field; vendor certifications preferred.
 </li>
 </ul>
 
 
 
 
 Interested candidates can apply through linkedin or you can send your updated CV directly to recruitment@nokiasaudi.com
 
</div>

NOC FO Operations Manager

Amazon

<div>
 
 Description
 
 
 
 Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
 
 
 Our Operation&rsquo;s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer&rsquo;s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Support, mentor, and motivate your salaried and hourly workforce
 </li>
 <li>
 Lead large-scope projects with site and regional impact
 </li>
 <li>
 Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
 </li>
 <li>
 Manage safety, quality, productivity, and customer delivery promises
 </li>
 <li>
 Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
 </li>
 <li>
 Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 3+ years of employee and performance management experience
 </li>
 <li>
 3+ years of performance metrics, process improvement or lean techniques experience
 </li>
 <li>
 Bachelor's degree or equivalent
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch
 
 
 Job ID: A3036891
</div>

Operations Manager, FC Operations

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