project manager

marketing manager

account manager

maintenance supervisor

sales manager

operations manager

Sihamco

<div><h3 class="jobSectionHeader">Welcome to LucaLand</h3>
LucaLand is Saudi Arabia&rsquo;s first and leading dog entertainment destination &mdash; a homegrown concept born from the belief that dogs deserve joyful spaces, and people deserve to experience the love they bring.
First launched in 2021 at Boulevard Riyadh City during Riyadh Season, LucaLand quickly became a fan-favorite, evolving into a permanent location. Since then, we&rsquo;ve expanded our footprint through key collaborations with GEA, Riyadh Season, Jeddah Season, SELA, and other national entertainment leaders.<h3 class="jobSectionHeader">
Our Journey</h3>
Following its success in Riyadh, LucaLand launched at The Groves, bringing its signature blend of joy, safety, and innovation to another iconic Riyadh Season destination. Soon after, we opened a permanent park at The Red Sea Mall in Jeddah, expanding our presence to the western region.
In 2023, we introduced LucaPark at The Groves Chapter III &mdash; Saudi Arabia&rsquo;s first indoor-outdoor dog park, offering over 13 in-house services, including daycare, grooming, training, and boarding.
In 2025, we unveiled Luca Star as part of Forest Wonders in Jeddah &mdash; a one-of-a-kind, immersive experience where guests can interact with themed celebrity dogs in a playful and inspiring environment.<h3 class="jobSectionHeader">
A Trusted Partner in Saudi&rsquo;s Entertainment Landscape</h3>
From festivals to flagship seasons, LucaLand proudly collaborates with: 
GEA, Riyadh Season, Jeddah Season, Boulevard Riyadh City, Jeddah Jungle, Jeddah Indoor Zoo, Forest Wonders, The Groves, Red Sea Mall, SELA, and more. Wherever families gather, joy flows, and memories are made &mdash; LucaLand is there.<h3 class="jobSectionHeader">
Crafted In-House. Powered by Passion.</h3>
Every LucaLand location is 100% developed in-house &mdash; from brand concept and design to operations and staff training. This ensures consistency, creativity, and a deep emotional connection to every detail.
Our mission is simple yet powerful: To make dogs a celebrated part of our lives and our culture.<h3 class="jobSectionHeader">
More Than a Park &mdash; A Purpose</h3>
LucaLand isn&rsquo;t just a space to visit &mdash; it&rsquo;s a movement. 
Through hands-on education, immersive experiences, and safe, inclusive environments, we help communities across the Kingdom better understand and embrace dogs as loyal, loving, intelligent companions.<h3 class="jobSectionHeader">
A National Success Story</h3>
In just four years, LucaLand has opened 12 locations across Saudi Arabia &mdash; becoming the nation&rsquo;s most recognized and trusted destination for dog lovers. 
From themed experiences to permanent parks, LucaLand continues to lead the way in pet-friendly innovation.<h3 class="jobSectionHeader">
Join the LucaLand Family</h3>
Whether you&rsquo;re a pet parent, an animal lover, or a passionate professional &mdash; LucaLand welcomes you to be part of a joyful, inclusive, and compassionate journey. Together, we&rsquo;re building something extraordinary &mdash; one paw at a time.<h3 class="jobSectionHeader">
Job Summary</h3>
We are seeking an experienced and creative Marketing Manager with a strong background in hospitality, food &amp; beverage, and event marketing. This role will lead marketing strategies for seasonal events, high-end dining experiences, and guest activations, ensuring maximum brand visibility, engagement, and revenue growth. The ideal candidate will combine strategic planning with hands-on execution, working closely with internal teams to deliver memorable experiences that align with our brand vision.<h3 class="jobSectionHeader">
Key Responsibilities</h3>
Team Leadership &amp; Supervision 
Lead and motivate service teams to ensure efficient daily operations and high performance.
Service Excellence &amp; Quality Control 
Ensure consistent delivery of safety, quality, and service standards across all areas of operation.
Staff Scheduling &amp; Training 
Organize employee schedules and oversee onboarding, training, and continuous development programs.
Operational Oversight 
Manage budgets, inventory, supplies, and vendor coordination to support seamless operations.
Guest &amp; Pet Experience 
Handle guest inquiries and concerns with professionalism and empathy, ensuring a positive experience for both guests and their pets.
Process Improvement 
Continuously evaluate and improve operational workflows to enhance service quality, efficiency, and overall satisfaction.
Health &amp; Safety Compliance 
Ensure adherence to all health, safety, and cleanliness protocols for staff, guests, and animals.
Requirements<h3 class="jobSectionHeader">
Education &amp; Experience</h3><ul>
<li>Bachelor&rsquo;s degree in Business Administration, Hospitality Management, Operations, or a related field.
</li><li>3&ndash;5 years of proven experience in operations management; experience in dog care, pet services, or hospitality is a plus.
</li><li>Experience managing teams in high-volume, customer-facing environments.
</li><li>Familiarity with seasonal operations and event-based scheduling is highly desirable.
</li></ul><h3 class="jobSectionHeader">Skills &amp; Competencies</h3><ul>
<li>Strong leadership, communication, and people management skills.
</li><li>Fluent in English and Arabic (spoken and written).
</li><li>Excellent organizational and problem-solving abilities with a customer-first attitude.
</li><li>Able to multitask, prioritize, and remain calm in fast-paced environments.
</li><li>Skilled in managing schedules, budgets, inventory, and vendor relations.
</li><li>Passionate about guest satisfaction and enhancing the overall pet and family experience.
</li><li>Basic knowledge of Microsoft Office or Google Workspace.</li>
</ul><h3 class="jobSectionHeader">Preferred Add-ons</h3><ul>
<li>Knowledge of pet safety, dog behavior, or dog park operations.
</li><li>Familiarity with POS systems, inventory management tools, or operations software.</li>
</ul>Benefits
At LucaLand, we believe in creating more than just a workplace &mdash; we offer a purpose-driven, pet-loving environment where passion meets opportunity. Our team members enjoy a range of benefits designed to support their lifestyle, growth, and well-being.
Benefits We Offer: 
&#10024; Competitive salary packages
 
&#10024; Housing allowance and transportation support 
&#10024; Medical insurance coverage 
&#10024; Staff discounts on services and products 
&#10024; Fun, inclusive, and pet-friendly work environment 
&#10024; Unique experience working with dogs and themed entertainment concepts 
&#10024; Career development and internal growth opportunities 
&#10024; Be part of Saudi Arabia&rsquo;s first and most successful dog entertainment brand
Join LucaLand and be part of a joyful, compassionate, and creative journey &mdash; one paw at a time.</div>

Operations Manager

Unipart

<div>Security Operations Manager
Riyadh, KSA
Competitive salary and benefits package 
About the Job
Unipart is proud to support Saudi Arabia&rsquo;s Vision for 2030, supporting growth and providing opportunities for development and improvement. We would like you to join us as a Security Operations Manager at the Unipart site in SILZ, KSA, reporting directly to the Country Director and forming part of the Group Security Management Team. 
As Security Operations Manager you&rsquo;ll ensure a safe and secure environment for Unipart, its customers, and employees by effectively implementing Unipart's security framework and standards. This involves managing the Unipart site in KSA, proactively reducing risk, and overseeing third-party guarding services to ensure robust protection and adherence to contractual requirements. 
As part of your key responsibilities you&rsquo;ll:
Risk Management &amp; Incident Response:<ul><li><ul><li>
Assess and identify security risks, developing and implementing corrective action plans to reduce losses from security incidents and claims</li><li>
Conduct effective and timely incident investigations in accordance with Security and HR guidelines</li><li>
Serve as a direct escalation point for security support, including out-of-hours incidents, and be prepared to respond, manage, and escalate incidents</li></ul></li></ul>
Customer &amp; Stakeholder Engagement:<ul><li><ul><li>
Drive positive customer feedback, ensuring security services are seen as a critical business enabler and differentiator</li><li>
Manage customer complaints and advise on security issues and measures</li><li>
Develop and maintain strong collaborative relationships with internal stakeholders (site management, operations, HR, Legal, Facilities Management, Health &amp; Safety, Data Protection) and external partners (law enforcement, legal/regulatory bodies, third-party guarding providers)</li></ul></li></ul>
Operational Excellence &amp; Compliance:<ul><li><ul><li>
Develop and maintain in-depth site security profiles, including mapping security design and installations and emergency contact lists</li><li>
Conduct regular site assessments to identify areas for improvement and cost optimisation, driving innovation and contributing to projects and mobilisations</li><li>
Ensure all security operational control processes and procedures are correctly documented and implemented (e.g., Assignment Instructions, SOPs)</li><li>
Implement and oversee site Security Risk Classification assessments and Security Audit programs</li><li>
Ensure strict compliance with customer contractual requirements and all legislative/regulatory requirements</li></ul></li></ul>
Manned Guarding &amp; Vendor Management:<ul><li><ul><li>
Provide direct operational responsibility for managing manned guarding services, ensuring sites are robustly protected and 100% correctly resourced</li><li>
Manage day-to-day operational and administration support to external guarding providers</li><li>
Collaborate with vendors on SLAs to improve security operational deliverables</li></ul></li></ul>
Training &amp; Development:<ul><li><ul><li>
Assist in the development of security documentation, SOPs, and Assignment Instructions</li><li>
Support and deliver relevant security awareness and training programs for all manned guards and internal stakeholders</li><li>
Ensure continuous development of team members (if applicable)</li></ul></li></ul>
Performance Monitoring &amp; Reporting:<ul><li><ul><li>
Produce high-quality, succinct progress reports on security risk and incident management</li><li>
Provide monthly metrics to management on security incidents and impacting events</li><li>
Develop and manage agreed manned guarding KPIs</li></ul></li></ul>
Asset &amp; Reputation Safeguarding:<ul><li><ul><li>
Ensure all physical and technological security solutions are adequate and fully functioning</li><li>
Safeguard Unipart&rsquo;s business reputation by maintaining adequate security measures and standards</li><li>
Ensure operational sites are correctly risk-assessed and compliant with security auditing standards, compiling corrective action reports for non-compliant sites</li></ul></li></ul> 
About You 
We&rsquo;d love you to have the following skills and experience, but please apply if you think you&rsquo;d be able to perform well in either of these roles!
Essential:<ul><li>
Minimum of 5+ years of demonstrable experience in security risk management</li><li>
Strong, effective communication skills (written and verbal) with critical thinking and sound judgment to convey information clearly and justify conclusions</li><li>
Excellent organisational skills, strong prioritisation, and the ability to multitask effectively in a fast-paced, collaborative, and independent environment</li><li>
Proven ability to perform well under pressure and prioritise workload to meet tight deadlines</li><li>
Experience and expertise in dealing with senior stakeholders and their concerns</li><li>
Demonstrable experience in conducting in-depth investigations, including identifying and investigating unexplained stock losses through data analysis</li><li>
High level of PC literacy, particularly with Microsoft Office and Google applications</li><li>
Experience in the application and management of physical/technical security systems to ensure proportionate and cost-effective control measures</li><li>
Proven experience in closely delivering effective manned guarding services</li><li>
Good numerical and literacy skills</li><li>
Proven experience of effectively managing teams and individuals in complex security and risk management environments</li><li>
Ability to effectively investigate breaches of policy that may lead to disciplinary action, including conducting in-depth management/personnel investigations</li><li>
Excellent presentation skills</li><li>
A &quot;Can-Do&quot; attitude with a &quot;growth&quot; mindset and a flexible approach to work</li></ul>
Desirable:<ul><li>
Preferable minimum 5+ years of experience within Supply Chain Logistics Security</li><li>
Strong knowledge of loss prevention strategies, risk management, and security protocols</li><li>
Experience working with industry groups such as TAPA, RHA, AEO, C-TPAT, or Aviation Security (CAA)</li><li>
Formal certification from professional security bodies (e.g., PSP, CPP, CFI, CSMP)</li></ul></div>

Security Operations Manager

TASC Outsourcing

<div>
 
 We&rsquo;re Hiring: Fashion Operations Manager &ndash; Riyadh
 
 
 Our client, a leading
 
 Fashion Retail brand
 
 , is seeking a
 
 Fashion Operations Manager
 
 to oversee multiple stores in Saudi Arabia.
 
 
 
 
 
 
 Key Accountabilities
 
 
 <ul>
 <li>
 Lead and manage
 
 daily store operations
 
 across assigned locations in KSA.
 </li>
 <li>
 Drive
 
 sales performance
 
 to consistently achieve KPIs and profitability targets.
 </li>
 <li>
 Ensure exceptional
 
 customer service, visual merchandising, and in-store experience
 
 .
 </li>
 <li>
 Monitor inventory levels, manage stock control, and align with the supply chain team for timely replenishment.
 </li>
 <li>
 Conduct regular
 
 store visits
 
 to assess performance, compliance, and operational challenges.
 </li>
 <li>
 Mentor, train, and develop
 
 store managers and in-store teams
 
 to build a culture of excellence and continuous improvement.
 </li>
 <li>
 Foster a positive work environment built on
 
 trust, respect, and fairness
 
 .
 </li>
 <li>
 Partner with the
 
 Senior Brand Manager
 
 to implement retail strategies and growth plans.
 </li>
 <li>
 Collaborate with
 
 marketing, merchandising, and logistics teams
 
 to ensure smooth operational execution.
 </li>
 <li>
 Oversee
 
 recruitment, workforce planning, scheduling, and team development
 
 in line with company policies and labor laws.
 </li>
 <li>
 Lead operational readiness for
 
 new store openings, seasonal campaigns, and retail initiatives
 
 .
 </li>
 <li>
 Prepare and present
 
 performance reports
 
 to the leadership team in Dubai.
 </li>
 </ul>
 
 
 Experience &amp; Qualifications
 
 
 <ul>
 <li>
 Minimum
 
 1 year of experience
 
 in a fashion retail operations role, ideally overseeing multiple stores.
 </li>
 <li>
 Strong
 
 leadership and team management skills
 
 .
 </li>
 <li>
 Solid understanding of
 
 retail KPIs, store operations, and customer engagement strategies
 
 .
 </li>
 <li>
 High school diploma required;
 
 Bachelor&rsquo;s in Business, Fashion, or Management
 
 preferred.
 </li>
 <li>
 Proficiency in
 
 MS Office and retail POS systems
 
 .
 </li>
 <li>
 Excellent communication skills in
 
 English &amp; Arabic
 
 </li>
 </ul>
 
 
</div>

Fashion Retail Operations Manager

Amazon

<div>
 
 Description
 
 
 
 Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
 
 
 Our Operation&rsquo;s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer&rsquo;s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Support, mentor, and motivate your salaried and hourly workforce
 </li>
 <li>
 Lead large-scope projects with site and regional impact
 </li>
 <li>
 Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
 </li>
 <li>
 Manage safety, quality, productivity, and customer delivery promises
 </li>
 <li>
 Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
 </li>
 <li>
 Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 3+ years of employee and performance management experience
 </li>
 <li>
 3+ years of performance metrics, process improvement or lean techniques experience
 </li>
 <li>
 Bachelor's degree or equivalent
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch
 
 
 Job ID: A3036891
</div>

Operations Manager, FC Operations

Cathay Pacific

<div></div><div><div><div><div><div><div>Cathay Pacific
</div><div>Airport &amp; Cargo Operations
</div><div>Airport Service Delivery Department
</div><div>Permanent</div>
<div>Riyadh, Saudi Arabia
</div><div>Application deadline: 01 Sep 2025</div>
</div></div></div><div><div><div><div><h2 class="jobSectionHeader">Company Description</h2>
Cathay is a leading premium travel lifestyle brand based in Hong Kong, offering products and services across four lines of business &ndash; Premium Travel, Cargo, Low-Cost Travel and Lifestyle. The Cathay Group comprises premium full-service airline Cathay Pacific, Cargo business like Cathay Cargo, low-cost airline HK Express, express all-cargo carrier Air Hong Kong, and various other subsidiaries.

Cathay Pacific was founded in Hong Kong in 1946. The Group has been deeply committed to its home base, extending to the rest of Greater Bay Area, and making substantial investments to develop Hong Kong as one of the world&rsquo;s leading international aviation centres.<h2 class="jobSectionHeader"> 
Role Introduction</h2>
To oversee and ensure that airport operations during the operational shift run smoothly and efficiently whilst complying with the established safety, security and quality standards.
 
 
To deliver the best possible operation and airport service experience to ensure our customers always feel special, valued and recognised regardless of circumstance.<h2 class="jobSectionHeader"> 
Key Responsibilities</h2>
Safety, Quality, and Operational Excellence Leader
<ul>
<li>Enforce corporate safety, security, and quality standards to ensure regulatory compliance and operational integrity, striving for zero incidents.</li>
<li>Collaborate with airport management to mitigate risks and foster a safety-focused culture.</li>
<li>Act as the Airline&rsquo;s Operational Duty Holder at the airport, adhering to risk escalation protocols.</li>
</ul>
Operational Management
<ul>
<li>Oversee Ground Handling Agent teams for Cathay flight operations, ensuring punctuality and error-free performance.</li>
<li>Drive continuous improvement in operational effectiveness and productivity.</li>
<li>Conduct regular Quality Control checks on station and supplier performance.</li>
</ul>
Customer Experience Champion
<ul>
<li>Deliver exceptional customer experiences through high-quality service and product knowledge.</li>
<li>Support adoption of new technologies for enhanced customer service.</li>
<li>Ensure excellence in airport lounge operations and customer-centric service standards.</li>
</ul>
Crisis Management and Preparedness
<ul>
<li>Prepare teams to handle emergencies, accidents, and irregular operations effectively.</li>
<li>Facilitate exercises and review contingency plans to ensure readiness and compliance standards.</li>
<li>Manage flight disruptions with customer care and choice prioritization.</li>
</ul>
Team Leadership and Development
<ul>
<li>Lead and motivate teams to achieve success and foster teamwork.</li>
<li>Mentor and develop direct reports, ensuring training and growth opportunities.</li>
<li>Maintain open communication and align employee goals with department objectives.</li>
</ul>
Supplier and Cost Management
<ul>
<li>Monitor supplier performance and implement improvement plans.</li>
<li>Optimize resource deployment and manage costs to drive efficiency.</li>
<li>Handle station administration duties and support rostering as needed.</li>
</ul>
Airport Community Engagement
<ul>
<li>Cultivate relationships with airport stakeholders and industry partners.</li>
<li>Represent company interests in airport-related affairs and ensure compliance with competition regulations.</li>
<li>Safeguard and promote the company&rsquo;s reputation within the airport community.</li>
</ul>
Emergency and Accident Response
<ul>
<li>Fulfill Emergency and Accident (E&amp;A) and Crisis Response responsibilities as required.</li>
</ul><h2 class="jobSectionHeader">Requirements</h2>
Academic qualifications
<ul>
<li>A Diploma qualification in an Airport or service-related discipline is a minimum</li>
<li>A Bachelor&rsquo;s degree in an aligned field is desirable</li>
</ul>
Knowledge, skills, training and experience
<ul>
<li>Excellent command of written and spoken English is mandatory with the local language being an advantage</li>
<li>Three years&rsquo; airport operational / customer handling experience</li>
<li>At least one years&rsquo; recent experience in a supervisory / management capacity with demonstrable ability to establish an appropriate plan and course of action for self and team to accomplish a specific outcome</li>
<li>Superior independent working capabilities with strong decision-making skills</li>
<li>Self-motivated and committed leader who enjoys teamwork</li>
<li>Strong customer service mentality with superior interpersonal skills</li>
<li>Full technical knowledge and capability (multi-skilled) to competently perform each airport job function</li>
<li>Thorough understanding of company policies and international regulatory procedures and all required local regulatory matters</li>
<li>Broad understanding of the mode of operation of the Company, Oneworld partner carriers and other airlines</li>
<li>Understanding of relevant international regulatory safety, industry and operational requirements and trends</li>
<li>Ability to handle and react effectively and spontaneously to the different operational modes such as normal operations, disruption, Emergency and Accident and contingency situations</li>
<li>Adapts to and embraces constant change</li>
</ul><h2 class="jobSectionHeader">Benefits</h2>
https://careers.cathaypacific.com/who-we-are/why-work-here

Cathay is proud to offer eligible employees competitive compensation &amp; benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below.
<ul>
<li>Travel Privileges on Cathay Pacific Airways Global Network</li>
<li>Extensive well-being programs including health and employee assistance program benefits to help you stay well.</li>
<li>Paid Leave</li>
<li>If this position requires a uniform, a uniform allowance will be provided.</li>
</ul><h2 class="jobSectionHeader">Personal &amp; Application Information</h2>
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful.

All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

We thank all candidates for your interest in Cathay, and regret that only shortlisted candidates will be notified.

All job opportunities are published exclusively on our official website. We advise applicants not to apply through or respond to any third-party websites or domains. Kindly exercise caution and avoid unsolicited offers from unofficial sources.</div></div></div></div></div></div>

Duty Airport Operations Manager

SSC HR Solutions

<div>
 
 JOB PURPOSE:
 
 
 
 The Engineering and Operations Manager is responsible for leading, planning, and directing engineering design, installation, commissioning, and operational activities. This role ensures project designs, tender documents, and execution plans meet technical specifications, quality standards, and client requirements, while optimizing resources and driving operational excellence.
 
 
 
 KPIS:
 
 
 
 <ul>
 <li>
 Achievement of departmental objectives aligned with company strategies
 </li>
 <li>
 Schedule Performance Indicator (SPI)
 </li>
 <li>
 Efficiency and effectiveness of operational activities
 </li>
 <li>
 Engineering staff load and capacity management
 </li>
 <li>
 Adherence to annual budget and cost control measures
 </li>
 <li>
 On-time delivery (OTD) of engineering outputs and design cycle times
 </li>
 <li>
 Engineering resource utilization rate
 </li>
 <li>
 Outsourcing rate (external partners vs. in-house resources)
 </li>
 <li>
 Cost Performance Indicator (CPI) and Design Costs
 
 
 </li>
 </ul>
 
 MAIN DUTIES AND RESPONSIBILITIES:
 
 
 
 
 STRATEGIC DUTIES:
 
 
 
 <ul>
 <li>
 Develop and manage the departmental budget in coordination with Finance
 </li>
 <li>
 Contribute to company-wide strategy, policies, and objectives
 </li>
 <li>
 Define departmental strategies and ensure alignment with organizational goals
 </li>
 <li>
 Establish KPIs, monitor performance, and ensure achievement of objectives
 
 
 </li>
 </ul>
 
 TECHNICAL DUTIES
 
 
 
 <ul>
 <li>
 Oversee the preparation of engineering designs, blueprints, layouts, and technical drawings in compliance with QA standards and client specifications
 </li>
 <li>
 Providing layouts, general arrangements, and detailed technical drawings in accordance with quality assurance standards and clients projects specifications (DORs)
 </li>
 <li>
 Coordinating with the concerned sections to plan, conduct and control project design works and tender documents preparation
 
 
 </li>
 </ul>
 
 ENGINEERING AND OPERATIONS MANAGER
 
 
 
 <ul>
 <li>
 Assisting in qualifying tenders and tenders' evaluations
 </li>
 <li>
 Reviewing the developed Quantity Take-Offs (QTO) of materials and labor needed to complete projects by reviewing projects drawings and specifications, activities and milestones
 </li>
 <li>
 Reviewing the developed and determined Bill of Quantities (BOQ) for projects
 </li>
 <li>
 Supporting and coordinating with the concerned sections/entities for necessary drawings from concept to handover
 </li>
 <li>
 Reviewing customer's requirements in terms of specifications, drawings, etc., and preparing the quotations based on detailed estimates. Quotations are forwarded to business development for input, final review, and submission
 </li>
 <li>
 Coordinating with Business Development, PMO, Quality Management and Procurement &amp; Supply Chain for clarifications and additional information required during estimation
 </li>
 <li>
 Coordinating with Procurement &amp; Supply Chain for the updated prices of material, special buyout items and other subcontracted items
 </li>
 <li>
 Coordinating for the utilization and provision of competent and capable resources to execute the projects in accordance with the various parts and specializations needed
 </li>
 <li>
 Support &amp; Evaluate projects technical execution and delivery in accordance with set quality standards and methodologies
 </li>
 <li>
 Train and develop readily available technical resources (in-house/part-time/outsourced) to satisfy projects technical delivery across all projects and support activities
 </li>
 <li>
 Evaluate and support in setting technical manpower plans
 </li>
 <li>
 Supply the needed technical resources to PMO for projects delivery
 
 
 </li>
 </ul>
 
 GENERAL ADMINISTRATIVE DUTIES
 
 
 
 <ul>
 <li>
 Conducting periodic meetings with subordinates for reviewing progress and work plans, discussing their suggestions, and taking suitable actions accordingly
 </li>
 <li>
 Preparing periodic reports with respect to the activities and achievements to be submitted to the direct supervisor for review
 </li>
 <li>
 Identifying training needs of subordinates and evaluating the outcomes of the training courses in coordination with the concerned HR &amp; Admin staff
 </li>
 <li>
 Conducting performance appraisals for subordinates according to scheduled plans and recommending necessary actions as per the applied practices at the company
 </li>
 <li>
 Specifying manpower requirements according to the recruitment and selection system and as per the human resources planning practices at the company
 </li>
 <li>
 Following-up employee affairs including vacations, leaves ...etc
 </li>
 <li>
 Performing other duties related to the job as assigned by the direct supervisor
 
 
 </li>
 </ul>
 
 COMMUNICATION
 
 
 
 
 INTERNAL:
 
 
 
 <ul>
 <li>
 Coordination with Finance regarding the preparation and review of the annual budget as well as the coordination and monitoring of expenses
 </li>
 <li>
 Coordination with Business Development and Supply Chain regarding new projects / tenders' sales req's
 </li>
 <li>
 Coordination with Business Development, PMO, Quality Management and Procurement &amp; Supply Chain regarding clarifications and additional information required during estimation
 </li>
 <li>
 Coordination with Procurement &amp; Supply Chain regarding materials, special buyout items and other subcontracted items updated prices
 </li>
 <li>
 Coordination with concerned entities regarding necessary drawings/blueprints from concept to handover
 </li>
 <li>
 Coordination with PMO regarding drawings/blueprints specifications and technical support
 
 
 </li>
 </ul>
 
 EXTERNAL:
 
 
 
 <ul>
 <li>
 Communication with contractors/subcontractors/consultants regarding designs, shop drawings and as-built drawings/blueprints and specifications
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 JOB SPECIFICATIONS &amp; REQUIREMENTS:
 
 
 
 
 KNOWLEDGE:
 
 
 
 <ul>
 <li>
 Professional knowledge in Project Planning and Management
 </li>
 <li>
 Professional knowledge in Engineering Drawing Applications
 </li>
 <li>
 Professional knowledge in Quantity and Cost Accounting
 </li>
 <li>
 Professional knowledge in Budgeting and Planning
 
 
 </li>
 </ul>
 
 SKILLS &amp; ABILITIES:
 
 
 
 <ul>
 <li>
 strategic Planning
 </li>
 <li>
 Communication and Interpersonal Skills
 </li>
 <li>
 Negotiation and Communication
 </li>
 <li>
 Leadership and Supervision Abilities
 </li>
 <li>
 Accuracy and Details Oriented
 </li>
 <li>
 Time Management/Following up
 </li>
 <li>
 Decision Making
 </li>
 <li>
 Flexibility and Adaptability
 </li>
 <li>
 Problem Solving
 
 
 </li>
 </ul>
 
 QUALIFICATIONS/ CERTIFICATES:
 
 
 
 <ul>
 <li>
 Bachelor's degree in engineering or equivalent.
 
 
 </li>
 </ul>
 
 YEARS OF EXPERIENCE:
 
 
 
 <ul>
 <li>
 10 years of experience in a related field
 </li>
 </ul>
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Engineering and Operations Manager

HungerStation | هنقرستيشن

<div>
 
 
 Key Accountability Areas
 
 
 
 
 
 
 
 Vendor Performance
 
 
 <ul>
 <li>
 Set performance targets and drive accountability across teams to meet key operational KPIs including vendor reliability, availability, and compliance.
 </li>
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 Own the performance dashboard and reporting rhythm to ensure transparency and data-driven action.
 </li>
 <li>
 Drive partner/vendor experience to enhance their performance and satisfaction.
 </li>
 <li>
 Employ data-driven decision-making to develop, test, and implement performance enhancements based on market insights and vendor feedback.
 </li>
 <li>
 Develop tools for identifying and bridging operational gaps.
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 <li>
 Stay updated on local and global benchmarks for vendor performance metrics.
 </li>
 <li>
 Lead performance reviews with senior stakeholders and translate insights into action plans.
 </li>
 </ul>
 
 
 
 
 
 Project and Stakeholder Management
 
 
 <ul>
 <li>
 Direct cross-functional initiatives with product, logistics, and operations to resolve vendor pain points and streamline fulfillment processes.
 </li>
 <li>
 Own end-to-end program management for new operational rollouts or process changes within Q-Commerce.
 </li>
 <li>
 Prepare stakeholders for upcoming changes by offering necessary training, workshops, and communications.
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 <li>
 Review and address change-related issues to foster a vibrant work environment and maintain morale.
 </li>
 <li>
 Lead initiatives to improve vendor metrics such as reliability, availability, and overall seamless experiences.
 </li>
 <li>
 Innovate and develop processes that scale operations effectively, boosting growth and conversion rates.
 </li>
 <li>
 Establish and maintain strong relationships with key internal and external stakeholders.
 </li>
 <li>
 Act as a key decision-maker and liaison with local and international stakeholders to ensure alignment and cooperation.
 </li>
 <li>
 Influence key internal and external partners, ensuring the achievement of performance metrics that contribute to high NPS and low contact rates.
 </li>
 </ul>
 
 
 
 
 
 Governance and Resilience
 
 
 <ul>
 <li>
 Document and implement policies, procedures, and processes to enhance efficiency and effectiveness.
 </li>
 <li>
 Monitor compliance with mandatory policies and ensure adherence to ethical standards.
 </li>
 <li>
 Ensure operational excellence by enforcing procedural and operational compliance across the division.
 </li>
 <li>
 Drive operational governance by setting standard operating procedures and ensuring adoption across all relevant teams.
 </li>
 <li>
 Ensure risk controls and business continuity plans are embedded into vendor ops processes Budget Utilization.
 </li>
 <li>
 Own budget planning for vendor operations initiatives, including staffing, picker ramp-up, and cost-per-order optimization strategies.
 </li>
 </ul>
 
 
 
 
 
 People Management
 
 
 <ul>
 <li>
 Build leadership bench strength by mentoring emerging leaders and driving succession planning.
 </li>
 <li>
 Promote a high-performance culture through structured development plans and robust performance management.
 </li>
 <li>
 Set clear performance objectives, provide necessary resources, and evaluate direct reports regularly while offering constructive feedback.
 </li>
 <li>
 Participate actively in the recruitment and selection of key talents for the operation function.
 </li>
 <li>
 Provide leadership by clearly defining roles, prioritizing tasks, assigning responsibilities, and overseeing workflow.
 </li>
 <li>
 Encourage and facilitate team engagement in improvement, innovation, and knowledge-sharing initiatives.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 QUALIFICATIONS/REQUIREMENTS
 
 
 
 
 
 
 
 Knowledge and Experience
 
 
 <ul>
 <li>
 Proficiency in quality management, data analysis, and problem-solving and Excel.
 </li>
 <li>
 4-6 years of progressive experience in operations, fulfillment, or program management, including leading teams and owning performance outcomes.
 </li>
 <li>
 Preferred: 2-3 years of experience in warehouse/fulfillment center management, particularly in supervising pickers.
 </li>
 <li>
 Excellent English communication skills, both written and spoken.
 </li>
 <li>
 Hands-on mentality and logical thinking skills.
 </li>
 <li>
 Experience in managing cross-functional initiatives and delivering business impact through operational excellence.
 </li>
 <li>
 Knowledge in using SQL / Big Query / Tableau / Google Studio is preferred.
 </li>
 <li>
 Experience in a high-growth technology-based environment or start-up environment.
 </li>
 <li>
 Excellent oral and written communication skills to senior leadership.
 </li>
 </ul>
 
 
 
 
 
 Education and Certifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Industrial Engineering, Operations Management, Project management, or a relevant field.
 </li>
 </ul>
 
 
</div>

Quick Commerce Operations Manager

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