operations manager

Unipart

<div>Job Advert
Finish Goods Manager
KSA, Riyadh
Competitive salary and benefits package 
About the Role
As the Finished Goods Manager, you will hold complete end-to-end accountability for the entire product lifecycle at our Riyadh site. You will be responsible for the strategic direction, full operational readiness, and optimization of our finished goods warehouse. By championing The Unipart Way (UPW), you will lead, mentor, and structurally integrate a team of 5 Team Leaders to execute precise volume scaling and world-class customer delivery across our Bulk B2B, Dot Com, and Retail store supply chains. 
As part of your key responsibilities you'll:<ul><li>
Lead, mentor, and evaluate the performance of five Team Leaders, ensuring standardised management practices and effective problem-solving on the floor.</li><li>
Strategically shift floor personnel and cross-train teams across Inbound, RMA, Reseller, and Retail workflows to handle volatile daily order patterns and product launches.</li><li>
Drive Lean methodologies (UPW tools) to eliminate waste in packing and staging zones, and review/sign off on SOPs across all workflows.</li><li>
Implement and oversee robust inventory protocols, including serial number tracking, real-time cycle counting, and heightened security for high-value tech inventory.</li><li>
Establish and elevate rigid departmental performance targets, focusing on click-to-ship speed, order accuracy, and RMA turnaround times.</li><li>
Lead the operational setup and continuous execution of the new Retail workstream, ensuring 100% compliance with retail-specific delivery windows and label standards.</li></ul> 
About You
We&rsquo;d love you to have the following skills and experience, but please apply if you think you&rsquo;d be able to perform well in this role!<ul><li>
Experience in warehouse management, supply chain, or contract logistics, managing multi-tiered teams.</li><li>
Proven background managing a complex warehouse layout that runs concurrent B2B (Reseller), B2C (E-commerce/Dot Com), and physical Retail store distribution workflows.</li><li>
Experience setting up new operational workstreams or scaling up operations for major product launches.</li><li>
Advanced hands-on experience utilising Lean, Six Sigma, or 5S frameworks to drive operational efficiency.</li><li>
Strong leadership capabilities, including the ability to balance multiple operational models while maintaining quality, security, and financial targets.</li></ul> 
About Unipart
We are a supply chain performance improvement partner. We Design, Make, Move, and Improve components in our customers&rsquo; supply chains, keeping their operations and assets moving and working better, for longer. Through our commitment to continuously driving operational efficiencies, we improve performance - saving time, cost, and carbon. Our ambition is to be the driving force behind efficient, resilient, and sustainable supply chains. 
Equality, Diversity, and Inclusion
We believe that a great workplace is one where you can bring your whole self to work. Our recruitment process is designed to be accessible, inclusive, and based entirely on merit. We define merit through a combination of technical skills and the core behaviours that help our people thrive at Unipart. We welcome applications from everyone, regardless of background or circumstances. We are committed to a policy of equal opportunity that exceeds our statutory obligations under the Equality Act 2010 and subsequent legislation. Whether it&rsquo;s your age, disability, neurodiversity, gender identity, family status, or any other characteristic that makes you &lsquo;you&rsquo; - it is your talent and potential that we value most. Adjustments for you: We want you to perform at your best. If you require any reasonable adjustments or have specific accessibility needs at any stage of the application or interview process, please let us know. We are here to support you.</div>

Operations Manager

Ewaa Hotels

EWAA Hotel Group, part of a leading hospitality group in Saudi Arabia, operates a growing portfolio of 3-star and 4-star hotels and 5-star hotels across the Kingdom. We are seeking an experienced and results-driven Operations Manager to lead, oversee and optimize the performance of multiple hotel properties.Key Responsibilities<ul><li>Lead and oversee daily operations across multiple hotel properties.</li><li>Ensure consistent implementation of brand standards, service quality, and operational excellence.</li><li>Drive hotel performance through effective management of occupancy, revenue, profitability, and guest satisfaction.</li><li>Monitor and improve operational KPIs across all departments.</li><li>Collaborate with Hotel General Managers and department heads to achieve business objectives.</li><li>Develop and implement operational strategies, policies, and best practices.</li><li>Ensure compliance with company standards, local regulations, health &amp; safety requirements, and hospitality industry guidelines.</li><li>Identify opportunities for cost optimization and operational efficiency.</li><li>Support hotel openings, transitions, and expansion projects when required.</li><li>Prepare and present performance reports to senior management.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in hospitality management, Business Administration, or a related field.</li><li>Minimum 10 years of hospitality experience, with at least 5 years in a senior multi-property operations role.</li><li>Proven experience managing multiple hotels simultaneously.</li><li>Strong leadership, financial, and strategic planning skills.</li><li>Excellent knowledge of hotel operations, revenue management, guest experience, and quality standards.</li><li>Experience within the Saudi Arabian hospitality market is highly preferred.</li><li>Strong communication and stakeholder management abilities.</li><li>Fluency in English and Arabic.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Performance-based incentives.</li><li>Career growth opportunities within a rapidly expanding hotel group.</li><li>Dynamic and professional work environment.</li></ul>Pay: ﷼10,000.00 - ﷼13,000.00 per monthWork Location: In person

Operations Manager – Multi-Property Hotels

Bayut KSA - بيوت السعودية

<div>
 
 Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 
 The Assistant Manager - Operations (Sales Ops) will be responsible for end-to-end execution of post-sale transaction operations for Bayut KSA. The role ensures payment verification, documentation compliance, SPA control, revenue readiness, and stakeholder coordination, enabling predictable revenue recovery and smooth transaction closure, internal and external customer support. This position plays a critical execution role within the centralized Sales Ops function and works closely with Sales, Commercial, Finance, Developers, and Customer Support teams. The Assistant Manager will manage and guide associate-level team members, ensuring task execution, performance tracking, and continuous development within the operations team.
 
 
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Oversee receipt and verification of customer payments
 </li>
 <li>
 Ensure payment proofs are complete, legitimate, and submitted within defined timelines
 </li>
 <li>
 Coordinate with Finance for confirmation and reconciliation
 </li>
 <li>
 Track payment-related SLAs and escalate delays or discrepancies
 </li>
 </ul>
 <ul>
 <li>
 Review and verify booking forms for accuracy and completeness
 </li>
 <li>
 Ensure alignment between:
 </li>
 <ul>
 <li>
 Booking forms
 </li>
 <li>
 CRM records
 </li>
 <li>
 Payment details
 </li>
 </ul>
 <li>
 Coordinate issuance, receipt, and verification of Sale &amp; Purchase Agreements (SPAs)
 </li>
 <li>
 Ensure SPA details match system records and booking data
 </li>
 <li>
 Maintain proper documentation logs and audit trails
 </li>
 </ul>
 <ul>
 <li>
 Track SPA issuance status for all applicable transactions
 </li>
 <li>
 Ensure SPAs are:
 </li>
 <ul>
 <li>
 Issued by developers
 </li>
 <li>
 Signed by relevant parties
 </li>
 <li>
 Verified before transaction closure
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Support revenue recognition readiness by ensuring transactions meet all documentation and verification criteria
 </li>
 <li>
 Coordinate with Finance on invoice eligibility and supporting documentation
 </li>
 <li>
 Prepare and maintain transaction visibility reports, including:
 </li>
 <ul>
 <li>
 DP vs SPA aging
 </li>
 <li>
 Verified Closed Won status
 </li>
 <li>
 Developer-wise recovery readiness
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Liaise with:
 </li>
 <ul>
 <li>
 Sales teams for transaction follow-ups
 </li>
 <li>
 Documentation teams for SPA execution
 </li>
 <li>
 Finance for invoicing and reporting
 </li>
 <li>
 Developers for SPA sharing and acknowledgements
 </li>
 </ul>
 <li>
 Ensure developer documentation expectations are met within agreed timelines
 </li>
 </ul>
 <ul>
 <li>
 Support internal sales teams through Ops/Sales Ops hotline for transaction-related queries
 </li>
 <li>
 Assist in customer-facing support related to transaction execution, documentation, and complaints
 </li>
 <li>
 Coordinate resolution of transaction-related issues, including refunds where applicable
 </li>
 </ul>
 <ul>
 <li>
 Ensure compliance with approved policies, SOPs, and workflows
 </li>
 <li>
 Identify execution gaps, bottlenecks, or recurring issues
 </li>
 <li>
 Proactively suggest process improvements to enhance efficiency and reduce leakage
 </li>
 <li>
 Support implementation of system-driven controls and CRM adoption
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Operations Management, Finance, or a related field
 </li>
 <li>
 Additional certifications in operations, compliance, or project management are a plus
 </li>
 <li>
 5-7 years of experience in: Operations, Sales Operations, Transaction management
 </li>
 <li>
 Real estate operations (preferred)
 </li>
 <li>
 Prior experience working in post-sale execution or documentation-heavy roles is highly desirable
 </li>
 <li>
 Experience in KSA / GCC real estate environment is a strong advantage
 </li>
 <li>
 Strong understanding of transaction workflows
 </li>
 <li>
 Payment verification and documentation handling
 </li>
 <li>
 Ability to manage SPAs and complex documentation processes
 </li>
 <li>
 Reporting and dashboard preparation (Excel / CRM-based)
 </li>
 <li>
 High attention to detail
 </li>
 <li>
 Strong follow-up and ownership mindset
 </li>
 <li>
 Ability to coordinate across multiple teams without authority bias
 </li>
 <li>
 Comfortable working with CRMs and internal systems
 </li>
 <li>
 Strong MS Excel / Google Sheets skillsEnglish: Professional proficiency
 </li>
 <li>
 Arabic: Preferred (especially for coordination with developers and customers)
 </li>
 <li>
 Adaptability
 </li>
 <li>
 High level of integrity
 </li>
 <li>
 Highly organised and detail-oriented
 </li>
 <li>
 Ability to listen to and speak with clients, sales members, and other managers is essential for effective real estate sales managers
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 High-performing and fast-paced work environment
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Rewards and recognition
 </li>
 </ul>
 <ul>
 <li>
 Learning &amp; Development
 
 </li>
 </ul>
 
 Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
 
 #KSABayut
 
</div>

Assistant Manager - Sales Operation

Qiddiya | القدية

<div>
 The Assistant Manager - Cloud Operations is responsible for supporting the day-to-day operation, reliability, governance, security, and optimization of Azure and Google Cloud Platform (GCP) environments. The role works closely with infrastructure, security, application, service desk, vendors, managed service providers, and business stakeholders to ensure cloud services are stable, secure, resilient, cost-effective, and aligned with business requirements.
 
 
 The role also supports Site Reliability Engineering (SRE) practices, including service availability, monitoring, incident response, reliability improvement, automation, and operational excellence.
 
 
 
 Requirements
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Support daily cloud operations across Microsoft Azure and Google Cloud Platform (GCP).
 </li>
 <li>
 Monitor cloud infrastructure health, availability, performance, capacity, and incidents.
 </li>
 <li>
 Support SRE practices, including reliability monitoring, availability improvement, incident response, service health reviews, and operational automation.
 </li>
 <li>
 Manage incident response, service requests, escalations, and root cause analysis for cloud services.
 </li>
 <li>
 Support implementation and maintenance of cloud governance, policies, standards, tagging, and compliance controls.
 </li>
 <li>
 Review and optimize cloud cost, usage, reserved capacity, rightsizing, and resource cleanup.
 </li>
 <li>
 Coordinate with vendors, managed service providers, and internal teams to resolve operational issues.
 </li>
 <li>
 Support native backup, disaster recovery, high availability, and business continuity activities.
 </li>
 <li>
 Maintain cloud documentation, operational runbooks, architecture diagrams, and knowledge base articles.
 </li>
 <li>
 Support cloud security operations, including IAM reviews, network security, patching, vulnerability remediation, encryption, and access governance.
 </li>
 <li>
 Assist with automation and Infrastructure as Code adoption using tools such as Terraform.
 </li>
 <li>
 Track operational KPIs such as availability, incident resolution, SLA compliance, policy violations, cost optimization, reliability metrics, and documentation coverage.
 </li>
 <li>
 Participate in change management, release coordination, and operational readiness reviews.
 </li>
 <li>
 Support audits, compliance reviews, and risk remediation related to Azure and GCP cloud infrastructure.
 
 
 </li>
 </ul>
 
 Required Skills And Experience
 
 
 
 <ul>
 <li>
 Minimum 5 years of hands-on experience in cloud operations, cloud engineering, infrastructure operations, SRE, or related technical roles.
 </li>
 <li>
 Hands-on knowledge of Microsoft Azure and/or Google Cloud Platform (GCP).
 </li>
 <li>
 Understanding of cloud networking, identity, compute, storage, monitoring, backup, security, and high availability.
 </li>
 <li>
 Experience with incident, problem, change, and service request management.
 </li>
 <li>
 Familiarity with SRE concepts, including availability, reliability, monitoring, alerting, incident response, root cause analysis, and continuous improvement.
 </li>
 <li>
 Familiarity with ITIL processes and IT service management tools.
 </li>
 <li>
 Good understanding of cloud security, IAM, RBAC, network security groups/firewalls, encryption, vulnerability management, and compliance controls.
 </li>
 <li>
 Ability to work with vendors, managed service providers, and cross-functional teams.
 </li>
 <li>
 Strong troubleshooting, communication, documentation, and stakeholder coordination skills.
 </li>
 <li>
 Experience with automation or scripting using tools such as Terraform, PowerShell, or Python is preferred.
 </li>
 </ul>
</div>

Assistant Manager - Cloud Operation

<div>
 Join Qiddiya Investment Company as a Senior Manager - Operational Readiness and play a crucial role in shaping the future of entertainment and cultural experiences in the region. This leadership position is essential for ensuring that our projects are fully prepared for operation, guaranteeing that each launch meets the high standards of quality and service expected by our guests.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop strategic operational readiness plans that align with Qiddiya's vision, ensuring that all projects are poised for successful execution
 </li>
 <li>
 Facilitate collaboration between various departments to embed operational requirements seamlessly into each project's lifecycle
 </li>
 <li>
 Conduct operational readiness assessments to identify readiness levels and potential risks, providing actionable solutions before project implementation
 </li>
 <li>
 Design and implement comprehensive training programs that prepare employees for their roles in newly launched projects
 </li>
 <li>
 Monitor operational performance through key performance indicators, delivering regular reports and insights to senior management
 </li>
 <li>
 Lead risk management initiatives to proactively address operational challenges and ensure contingency protocols are in place
 </li>
 <li>
 Enhance guest experience by ensuring operational readiness processes are tailored to meet and exceed customer expectations
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Hospitality Management, Operations Management, or a related field; a Master's degree is an advantage
 </li>
 <li>
 A minimum of 8 years of experience in operational management or readiness, preferably in the entertainment or large-scale project sectors, with at least 3 years in a managerial position
 </li>
 <li>
 Strong track record of developing and implementing operational strategies that improve efficiency and enhance service delivery
 </li>
 <li>
 Exceptional leadership abilities with experience in managing cross-functional teams effectively
 </li>
 <li>
 Solid analytical and problem-solving skills, capable of making data-driven decisions
 </li>
 <li>
 Excellent communication and presentation skills, able to influence stakeholders at all levels effectively
 </li>
 <li>
 Experience in executing training and readiness programs tailored for a diverse workforce
 </li>
 <li>
 Proven organizational skills with the ability to manage multiple projects simultaneously
 </li>
 <li>
 Familiarity with the cultural landscape and regulatory environment of Saudi Arabia is a plus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Comprehensive benefits package
</div>

Senior Manager - Operational Readiness

FlyAkeed

<div>About FlyAkeed:
FlyAkeed is an online platform that helps people book flights and hotels easily. We started in 2017 and are based in Riyadh, Saudi Arabia. Our travel solution simplifies the process of planning and handling work-related travel.
Highlights:<ul><li>
Current funding stage: Series A
</li><li>FlyAkeed is supported by PIF subsidiary Sanabil Investments, Elm, Artal Capital, and Alrajhi Partners.
</li></ul>At FlyAkeed, we leverage technology to transform corporate travel management. Our Operations team plays a critical role in ensuring seamless travel booking, fulfillment, and customer satisfaction by managing reservations, travel requests, and operational processes through our proprietary platform. 
Role Overview
The Travel Fulfilment Manager leads the Travel Fulfilment function within the Operations department, ensuring efficient booking execution, service delivery, operational performance, and continuous process improvement. This role is responsible for managing teams, optimizing workflows, and delivering exceptional customer experiences through technology-driven travel operations.
Key Responsibilities<ul><li>
Lead and manage the Travel Fulfilment team and daily operations.
</li><li>Ensure timely and accurate processing of travel bookings and fulfillment activities.
</li><li>Monitor operational KPIs, productivity, quality, and service levels.
</li><li>Develop and implement strategies to improve operational efficiency and customer satisfaction.
</li><li>Manage escalations and complex travel cases.
</li><li>Collaborate with Product, Technology, Customer Experience, and Commercial teams.
</li><li>Drive process improvement and automation initiatives.
</li><li>Coach, mentor, and develop team members.
</li><li>Prepare operational reports and performance reviews for leadership.</li></ul> 

Requirements 
<ul><li>
Bachelor's degree in Business Administration, Tourism, Hospitality, or a related field.
</li><li>5+ years of experience in travel operations, with at least 2 years in a leadership role.
</li><li>Strong understanding of travel booking and fulfillment processes.
</li><li>Proven leadership and people management experience.
</li><li>Excellent analytical, communication, and stakeholder management skills.
</li><li>Experience working in a technology-driven environment is preferred.</li></ul></div>

Travel Fulfilment Manager

Apparel Group

<div>
 
 Position Objective
 
 
 
 Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.
 
 
 
 Key Responsibility
 
 
 
 Sales and Customer Focus:
 
 
 <ul>
 <li>
 Consider the needs of the customers at all times
 </li>
 <li>
 Implements a high standard of customer focus within the store
 </li>
 <li>
 Leads by example in all aspects of customer service
 </li>
 <li>
 Actively seeks ways to achieve or exceed shop sales targets
 </li>
 <li>
 Ensures all members of team have an understanding of KPIs and targets to be achieved
 </li>
 <li>
 Ensures any promotional offers, regarding stock, are implemented within the store
 </li>
 <li>
 Implement strategies effectively to drive sales in the store
 
 
 </li>
 </ul>
 
 Store Administration
 
 
 
 <ul>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Implements, within own store, any changes in administration procedure positively and effectively
 </li>
 <li>
 Collaborate with the Store Manager to set and achieve sales targets.
 </li>
 <li>
 Monitor sales performance and analyze key performance indicators (KPIs).
 </li>
 <li>
 Implement sales strategies to maximize revenue and meet business goals.
 </li>
 <li>
 Oversee inventory control and merchandising to optimize product availability.
 </li>
 <li>
 Ensure accurate stock levels through regular stock checks and replenishment.
 </li>
 <li>
 Ensure that the store layout and presentation align with brand standards.
 
 
 </li>
 </ul>
 
 Presentation And Management
 
 
 
 <ul>
 <li>
 To ensure store has the correct stock package and required stock levels to maximize sales potential
 </li>
 <li>
 Ensures high standard of visual merchandising and maintenance amongst all staff
 </li>
 <li>
 Effectively communicates any changes in stock or store layout to all members of the team
 </li>
 <li>
 Ensure that each member follow the retail standard
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise
 
 
 </li>
 </ul>
 
 Staffing &amp; Team Performance Management
 
 
 
 <ul>
 <li>
 Monitors/ Manages schedules for salesperson work hours, vacations and days off
 </li>
 <li>
 Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
 </li>
 <li>
 Encourage full participation of salesperson in creating store goals and developing plans
 </li>
 <li>
 Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
 </li>
 <li>
 Maintain the leave of the staff
 
 
 </li>
 </ul>
 
 Security
 
 
 
 <ul>
 <li>
 Ensures security procedures are adhered to throughout the store.
 </li>
 <li>
 Maintains a high standard of security awareness, regarding stock and money, within store.
 
 
 </li>
 </ul>
 
 Other Job Deliverables
 
 
 
 <ul>
 <li>
 Carry out corrective action / progressive discipline as necessary
 </li>
 <li>
 Demonstrate dependability, reliability and punctuality.
 </li>
 <li>
 Maintain strict confidence of all employee and employment-related information.
 </li>
 <li>
 Demonstrate the highest level of integrity and ethics in all the decision-making process.
 
 
 </li>
 </ul>
 
 Desired Experience
 
 
 
 The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.
</div>

Assistant Store Manager

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