technical support specialist

Fakeeh Care Group

<div>
 
 Description
 
 
 
 Key Responsibilities and Duties: 1. Provide first- and second-level technical support for hardware, software, and network issues. 2. Respond to service requests via phone, email, ticketing system, or in-person. 3. Troubleshoot and support desktop and laptop computers, mobile devices, printers, and other peripherals. 4. Install, configure, and maintain software, hardware, and system updates. 5. Assist in IT asset tracking, inventory management, and equipment setup. 6. Document technical issues and solutions in the service desk knowledge base. 7. Escalate complex issues to senior IT staff or specialized teams as needed. 8. Assist with onboarding and offboarding tasks, including hardware deployment and account setup. 9. Continuously monitor the performance and availability of systems and networks to ensure efficient and effective operation. 10. Plan, test, and implement upgrades for information systems. 11. Integrate new software applications into existing systems. 12. Oversee and supervise system administrators, coordinating with different entities to ensure seamless operations. 13. Ensure new applications are integrated and deployed efficiently across the business. 14. Maintain up-to-date technical documentation, ensuring it is organized and accessible for future reference. 15. Develop and implement backup and disaster recovery procedures to safeguard data and systems. 16. Develop procedures to maintain security and protect systems from unauthorized use, natural disasters, and user abuse.17. Develop tools, procedures, and training sessions for Operations, Client Support, and Systems Development staff to assist with their work. 18. Install, configure, and maintain servers and data storage systems. 19. Mentor team members and educate users on system administration best practices. 20. Stay updated with emerging technologies and best practices in system administration to ensure continuous improvement. 21. Other duties as assigned within the scope of the job.
 
 
 
 Requirements
 
 
 
 Job Requirements Skills and Abilities: - Strong knowledge of system administration for complex operating systems. - Proficiency in designing, implementing, and maintaining mission-critical systems. - Expertise in monitoring system performance and availability. - Ability to develop and implement backup and disaster recovery procedures. - Strong problem-solving skills to address complex technical challenges. - Excellent documentation and organizational skills for maintaining technical records. - Leadership and mentoring skills to guide team members and educate users. - Knowledge of emerging technologies and best practices in system administration. Experience: IT Specialist: 0 - 2 years of experience in IT support or application support in a healthcare setting. Senior IT Specialist: Minimum of 3 years of experience in IT support or application support in a healthcare setting. Education: Bachelor's degree in Information Technology, Computer Science, or related field. Language: Excellent command of oral and written English and prefer Arabic. Licenses / Certifications: Preferred certifications: - CompTIA A+ - Held Desk Institute Support Center Analyst (HDI-SCA) - Certified Hardware Asset Management Professional (CHAMP) Certified IT Asset Manager (CITAM) Microsoft Certified: Modern Desktop Administrator Associate Project Management Professional (PMP) IT Infrastructure Library (ITIL)
</div>

IT Specialist

Maharah Human Resources Company

<div>The Accommodation Support Specialist &ndash; New Arrivals is responsible for supporting and managing newly arrived workforce employees by ensuring their accommodation readiness, healthcare coordination, onboarding processes, training arrangements, and cultural orientation. The role works closely with internal departments and training providers to ensure workforce readiness and compliance with company and government requirements. 
Requirements 
<ul><li>
Diploma in Business Administration or a related field (required).
</li><li>Bachelor's degree in Business Administration or a related field (preferred).
</li><li>2&ndash;5 years of experience in Accommodation Support or a related field.
</li><li>Experience within the Human Resources industry is preferred.
</li><li>Practical working knowledge of English.
</li><li>Strong communication and coordination skills.
</li><li>Ability to work collaboratively with multiple stakeholders.
</li><li>Strong organizational and problem-solving skills.</li></ul></div>

Accommodation Support Specialist

reachware

Reachware is a technology company specializing in integration solutions that help businesses connect applications, automate workflows, and streamline data exchange. Its cloud-based platform enables organizations to improve operational efficiency through secure and scalable system integrations.Job OverviewReachware is seeking a Customer Support Engineer to provide technical support for customers using its integration platform. This role involves troubleshooting technical issues, supporting API integrations, resolving platform incidents, and ensuring an excellent customer experience.Key Responsibilities<ul><li>Provide technical support via tickets, email, and customer enquiries.</li><li>Troubleshoot software, API, integration, and connectivity issues.</li><li>Assist customers with platform setup, configuration, and onboarding.</li><li>Monitor integration performance and resolve service incidents.</li><li>Create and maintain support documentation and knowledge-base articles.</li><li>Collaborate with engineering and DevOps teams to resolve complex issues and improve platform performance.</li></ul>Requirements<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Strong troubleshooting, analytical, and problem-solving skills.</li><li>Excellent communication and customer service abilities.</li><li>Knowledge of APIs, integrations, and cloud-based applications.</li><li>Experience supporting enterprise software platforms.</li><li>Familiarity with Microsoft Azure, SQL databases, C#, Azure Logic Apps, or Azure Functions is preferred.</li><li>Previous technical support or customer support engineering experience is an advantage.</li></ul>Benefits<ul><li>Competitive salary and benefits package.</li><li>Professional development and training opportunities.</li><li>Collaborative and supportive work environment.</li><li>Career growth within an innovative technology company.</li></ul>Apply today and help customers maximize the value of Reachware's integration solutions.Pay: From ﷼15,000.00 per monthWork Location: In person

Customer Support Engineer - Reachware

Tabby

<div><h3 class="jobSectionHeader">Description</h3><div> 
Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money. 
</div><div>
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
</div><div>
 
Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. 
</div><div>
 
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $4.5 billion.</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3> 
<ul>
<li>
Handle requests from the support team and colleagues (basic problem analysis);</li>
<li>Identify and report bugs;</li>
<li>Standardize solutions, prepare and update documentation for L1 and L2 teams;</li>
<li>Analyze technical issues and create development tasks for fixing them;</li>
<li>Contribute to the development and improvement of internal tools and processes (automation, BackOffice enhancements);</li>
<li>Automate routine tasks.</li></ul> 
<h3 class="jobSectionHeader">
Skills, Knowledge &amp; Expertise</h3> 
<ul>
<li>
Experience working with Jira;
</li><li>Strong soft skills (ownership and facilitation of ticket handling and resolution processes, proactivity, high level of autonomy);</li>
<li>Experience with monitoring and logging tools (Datadog, Grafana, Kibana);
</li><li>Knowledge and practical use of administrative automation tools;</li>
<li>English at a level sufficient for written communication and reading technical documentation (B2);</li>
<li>Understanding of software development principles;</li>
<li>Experience writing simple SQL queries. 
</li></ul><div>Nice to have:</div><ul>
<li>Experience with Google Cloud;</li>
<li>Experience with Google Apps Script;</li>
<li>Scripting skills (Bash, Python, Go);</li>
<li>Understanding of ITIL processes;</li>
<li>Basic knowledge of FinTech</li>
<li>Jira administration experience.</li>
<li>Experience at a startup.</li></ul> 
<h3 class="jobSectionHeader">
About Tabby</h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. 
 
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

ServiceDesk Engineer L1

AMAD Hospital

<div>
 
 
 
 Purpose of the role:
 
 
 
 
 
 
 The Specialist Physician is responsible for leading and supervising the delivery of high quality evidence-based care; effectively and efficiently diagnosing, managing and treating all patients placed under the post holder&rsquo;s care. The Specialist Physician is expected to be an example of clinical excellence within his or her specialty and to provide leadership and training for junior medical staff.
 
 
 
 
 
 
 Managerial/Administration:
 
 
 
 
 
 
 Supports, implements, and follows Select Arabia Hospital&rsquo;s departmental and divisional initiatives, policies and procedures.
 
 
 Ensures comprehensive documentation in the Medical Record to accurately reflect the patient&rsquo;s diagnosis and treatment to enable good clinical practice and optimal, accurate patient billing
 
 
 
 
 
 
 Technical:
 
 
 
 
 
 
 General accountability for the prevention, diagnosis and treatment of general health problems.
 
 
 Deliver best-in-class Rehabilitation Services Provide holistic rehabilitation care following best evidence medicine practice.
 
 
 Directs nurses in procedures for preoperative and postoperative care such as administering sedatives, prescribing diets, and preparing operative area of patients.
 
 
 Examines patients and determines x-ray examinations and clinical laboratory tests required Examine patients, perform and interpret diagnostic tests to obtain information on medical conditions and determine diagnosis.
 
 
 Administers and prescribes such conservative measures of treatment as antibiotics, drugs, and compresses Explain procedures and discuss test results or prescribed treatments with patients and families.
 
 
 Monitor patient&rsquo;s condition and progress and re-evaluate treatments as necessary.
 
 
 Collect record and maintain patient information such as medical history reports and examination results.
 
 
 Refer patient to medical specialist or other practitioner when necessary.
 
 
 Holds clinic daily.
 
 
 Take on-call duty outside of scheduled working hours.
 
 
 Perform additional tasks and duties as assigned, within the scope of the individual&rsquo;s knowledge, skills, and abilities
 
 
 
 
 
 
 Quality &amp; Safety:
 
 
 
 
 
 
 Helps lead quality improvement within the Department.
 
 
 Facilitates good cross-functional communication to optimize patient care.
 
 
 Supports a culture of regular audit and encourages the use of audit results for improving clinical practice.
 
 
 Supports the reporting, investigation, and response to untoward incidents
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in medicine, MBBS or Doctor of Medicine (MD)
 </li>
 <li>
 Board certification in Physical Medicine and Rehabilitation (PM&amp;R) from Tier 1 or Tier 2 countries.
 </li>
 <li>
 Registration and classification by Saudi Commission for Health Specialties (SCFHS) as a Senior Registrar in Physical Medicine and Rehabilitation.
 </li>
 <li>
 Active Basic Life Support (BLS) certification. &bull; Active medical malpractice insurance.
 </li>
 </ul>
</div>

Specialist Physician

King Salman International Airport

<div>
 
 
 About the Company
 
 
 
 King Salman International Airport is one of the world's most ambitious airport development projects, designed to redefine the future of aviation and contribute to Saudi Arabia&rsquo;s Vision 2030. The airport aims to become a leading global hub by delivering world-class passenger experiences, operational excellence, and innovation-driven services.
 
 
 
 
 
 
 About the Role
 
 
 
 We are seeking a Specialist &ndash; Enterprise Solutions Management to support the development, implementation, optimization, and support of enterprise applications and digital solutions across the organization. The successful candidate will collaborate with business stakeholders, architects, vendors, and technical teams to deliver innovative solutions that enhance operational efficiency and user experience.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Support the design, development, and deployment of enterprise applications and digital solutions.
 </li>
 <li>
 Gather and analyze business requirements to ensure solutions align with organizational objectives.
 </li>
 <li>
 Collaborate with Enterprise Architecture and business teams to define solution requirements and technical specifications.
 </li>
 <li>
 Support UI/UX design activities and coordinate with external vendors to ensure high-quality user experiences.
 </li>
 <li>
 Develop prototypes, wireframes, and proof-of-concepts to validate solution requirements.
 </li>
 <li>
 Participate in application development, testing, deployment, and enhancement activities.
 </li>
 <li>
 Design automation and systemization solutions to improve business processes and operational efficiency.
 </li>
 <li>
 Conduct system testing, sprint testing, and user acceptance testing (UAT).
 </li>
 <li>
 Monitor application performance and identify opportunities for optimization and improvement.
 </li>
 <li>
 Maintain technical documentation and version control repositories.
 </li>
 <li>
 Provide Level 2 and Level 3 support for enterprise applications.
 </li>
 <li>
 Support ERP and enterprise platform implementation and integration initiatives.
 </li>
 <li>
 Gather user feedback and contribute to continuous improvement efforts.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, Software Engineering, Information Systems, or a related field.
 </li>
 <li>
 0&ndash;1 year of relevant experience in Enterprise Applications, Software Development, Business Applications, ERP Systems, or related disciplines.
 </li>
 <li>
 Fresh graduates with relevant internship or project experience are encouraged to apply.
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 <ul>
 <li>
 Enterprise Applications
 </li>
 <li>
 Business Analysis
 </li>
 <li>
 Software Development
 </li>
 <li>
 ERP Systems
 </li>
 <li>
 UI/UX Fundamentals
 </li>
 <li>
 System Testing &amp; UAT
 </li>
 <li>
 Application Support
 </li>
 <li>
 Process Automation
 </li>
 <li>
 SQL &amp; Databases
 </li>
 <li>
 Problem Solving
 </li>
 <li>
 Excellent command of the English language (written and verbal)
 </li>
 </ul>
 
 
 
 
 
 Location
 
 
 
 Riyadh, Saudi Arabia (On-site)
 
</div>

Specialist - Enterprise Solutions Management

Qiddiya Investment Company

<div>Role Overview
We are seeking a Media Facade Engineer to support the design, coordination, construction, and commissioning of architecturally integrated LED display systems and media facade solutions for the Prince Mohammed bin Salman Stadium.
The successful candidate will act as a key technical liaison between LED manufacturers, facade contractors, architects, engineers, and project stakeholders, ensuring seamless integration of media technology within the stadium facade and building systems.
Key Responsibilities<ul><li>
Serve as the primary liaison between LED manufacturers, facade contractors, architects, and other project disciplines throughout design development, construction, and commissioning phases.</li><li>
Support the planning and delivery of multidisciplinary engineering and design workshops.</li><li>
Participate in drawing reviews and approval processes across facade, structural, electrical, IT, and AV disciplines.</li><li>
Assist with regulatory approvals, inspections, material reviews, and testing activities.</li><li>
Coordinate with the Management Contractor and project teams to support site activities involving facade fabricators, specialist contractors, and structural engineers.</li><li>
Ensure successful integration of media facade systems, including mounting structures, cabling pathways, power distribution, and data infrastructure.</li><li>
Support the testing, commissioning, and handover of complex media distribution and content management systems.</li><li>
Facilitate communication between contractors, consultants, vendors, and client stakeholders.</li><li>
Assist in the preparation and management of project documentation, training programs, and operational readiness activities.</li><li>
Monitor progress and identify potential coordination issues, supporting timely resolution across disciplines.</li><li>
Participate in international workshops, factory inspections, and material reviews as required.</li></ul>
Required QualificationsEducation<ul><li>
Bachelor's degree in Architecture, Facade Engineering, Electrical Engineering, or a related discipline.</li></ul>
Experience<ul><li>
Minimum 5 years of experience in facade engineering, unitized curtain wall systems, architectural lighting integration, or related fields.</li><li>
Experience coordinating multidisciplinary design and construction teams on large-scale projects.</li><li>
Familiarity with facade systems, LED display technologies, and building integration requirements.</li><li>
Knowledge of the Saudi Building Code is preferred.</li></ul>
Technical Skills<ul><li>
Proficiency in Autodesk Revit (BIM), Rhino, and AutoCAD.</li><li>
Experience with parametric design tools such as Grasshopper.</li><li>
Familiarity with electrical, low-current, AV, and media distribution systems.</li><li>
Strong understanding of construction documentation, coordination, and commissioning processes.</li></ul>
Languages<ul><li>
Excellent written and verbal English communication skills.</li><li>
Strong technical Mandarin language proficiency is required.</li></ul>
Additional Requirements<ul><li>
Willingness and ability to travel internationally for design workshops, factory inspections, and material testing activities.</li><li>
Strong stakeholder management and coordination skills.</li><li>
Ability to work within multidisciplinary project environments and manage multiple interfaces simultaneously.</li></ul></div>

Chinese Engineer (Mandarin Required) - MBS Stadium

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