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technical support specialist

Alhamoudi Co

We are looking for a reliable and technically skilled IT Support Technician to provide hardware and software support across the organization. The ideal candidate is hands-on, detail-oriented, and comfortable working with computer components and system configurations.Key Responsibilities<ul><li>Install, configure, and troubleshoot desktop computers, laptops, and peripherals</li><li>Perform motherboard and hardware component setup, including BIOS/UEFI configuration</li><li>Diagnose and resolve hardware failures and system compatibility issues</li><li>Set up and maintain operating systems and software applications</li><li>Support users with technical issues via in-person, phone, or remote assistance</li><li>Maintain an inventory of IT equipment and spare parts</li><li>Document technical procedures and support tickets</li></ul>Required Skills &amp; Qualifications<ul><li>Experience configuring motherboards, BIOS settings, RAM, storage, and other components</li><li>Familiarity with Windows and/or Linux operating systems</li><li>Understanding of networking basics (IP, DNS, DHCP)</li><li>Strong problem-solving and communication skills</li><li>Ability to work independently and prioritize tasks</li></ul>Preferred Qualifications<ul><li>CompTIA A+ or equivalent certification</li><li>Experience with help desk ticketing systems</li><li>1&ndash;2 years of IT support experience</li></ul>Pay: ﷼3,000.00 - ﷼4,000.00 per monthWork Location: In person

IT Support

AtkinsRéalis

<div><h2 class="jobSectionHeader">Overview</h2>
Provide first-line operational and technical support for systems, facilities, and user queries to ensure uninterrupted service delivery.<h2 class="jobSectionHeader">
Your role</h2><ul><li>
Receive, log, and manage incidents and service requests through helpdesk systems.</li><li>
Provide initial troubleshooting for IT, ITS, and facilities-related issues.</li><li>
Escalate complex issues to relevant technical teams and track resolution.</li><li>
Ensure timely closure of tickets in line with SLAs.</li><li>
Maintain accurate records of incidents, requests, and resolutions.</li><li>
Support reporting on system performance and recurring issues.</li></ul><h2 class="jobSectionHeader">
About you</h2><ul><li>
Diploma or degree in IT, Computer Science, or related field.</li><li>
Minimum 1+ year experience in helpdesk or technical support roles.</li><li>
Familiarity with ticketing systems and incident management processes.</li><li>
Basic troubleshooting skills in IT systems and applications.</li><li>
Strong communication and customer service orientation.</li></ul><h2 class="jobSectionHeader">
Rewards &amp; benefits</h2>
Explore the rewards and benefits that help you thrive &ndash; at every stage of your life and your career.
This includes:<ul><li>
Tax-free salary.</li><li>
Life insurance coverage.</li><li>
Medical insurance.</li><li>
Annual leave balance.</li><li>
Company gratuity scheme.</li><li>
Discretionary bonus program.</li><li>
Annual flight contribution.</li><li>
Transportation &amp; housing allowances.</li><li>
Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</li></ul>
Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.<h2 class="jobSectionHeader">
About AtkinsR&eacute;alis</h2>
We're AtkinsR&eacute;alis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</div>

Helpdesk Operator (Saudi National)

Innovatrics

<div>Why This Job Is Exciting
You will support Innovatrics' biometric software running in production environments, with a primary focus on a dedicated long-term partner project in Riyadh. You'll be the first technical point of contact for incidents and requests, working within a structured support process and backed up by a remote team from HQ Bratislava.
How Support Works at Innovatrics<ul><li>
L1: Support team (you) &mdash; triage, investigation, customer comms, ticket ownership (career level T1-T2 - Junior)</li><li>
L2: System Engineers &amp; Solution Delivery Managers &mdash; deeper troubleshooting, deployments, complex analysis</li><li>
L3: Engineering &mdash; product-level fixes and advanced technical resolution</li></ul>
In Your First Month, You'll<ul><li>
Learn the supported solution, customer context, and how our L1/L2/L3 support model works</li><li>
Shadow ticket handling, environment checks, and incident troubleshooting in real production setups</li><li>
Get onboarded into our tooling and documentation (Freshdesk, Jira, Confluence, monitoring/log platforms)</li></ul> 

As You Settle Into the Role, You'll<ul><li>
Own customer tickets end-to-end: triage, investigation, updates, and resolution within SLA</li><li>
Troubleshoot using logs, system behavior, and structured reproduction; escalate to L2/L3 when needed</li><li>
Coordinate with HQ and local stakeholders during incidents (Support team, System Engineers, Solution Delivery Managers, ...)</li></ul> 

Within Your First Year, You'll<ul><li>
Resolve standard incidents independently and consistently according to the support process</li><li>
Contribute to knowledge base and ticket hygiene (clear steps, root cause notes, reproducible findings)</li><li>
Support stability: help minimize downtime through proactive checks, clean escalations, and follow-through</li></ul> 

What You'll Be Responsible For<ul><li>
Ticket ownership: analyze incidents, request missing info, reproduce issues, propose resolution steps</li><li>
Customer communication: keep tickets up to date, communicate progress clearly via portal/email/calls</li><li>
Operational support: monitoring, coordinating patches/changes in the customer environment, and supporting troubleshooting sessions</li><li>
Escalations &amp; collaboration: involve System Engineers / Solution Delivery Managers / Engineering when needed, track progress</li><li>
On-call participation: active participation in 24/7 on-call rotations as part of this dedicated customer engagement</li></ul> 

Requirements 

What We're Looking For
Languages<ul><li>
Arabic (professional spoken and written) &mdash; required</li><li>
English (professional spoken and written) &mdash; required</li></ul> 
Skills &amp; Mindset<ul><li>
Strong ownership, structured troubleshooting, and attention to detail</li><li>
Comfortable communicating with customers under time pressure (SLA-driven)</li><li>
Reliable and able to work independently, while escalating early when needed</li></ul> 
Technical Requirements
Must-have:<ul><li>
Linux administration experience in production environments</li><li>
Kubernetes fundamentals &mdash; ability to work with pods/services, collect and analyze logs, perform basic troubleshooting</li><li>
Ability to read logs and identify likely triggers and root causes</li><li>
Experience working in a ticket-based support environment (internal or external)</li></ul> 
Nice-to-have:<ul><li>
Helm (basic usage or understanding)</li><li>
Databases: PostgreSQL / MSSQL / Oracle (connectivity checks, basic queries)</li><li>
Networking fundamentals (DNS, ports, firewalls, connectivity troubleshooting)</li><li>
Monitoring &amp; logging tools: Grafana, ELK (or similar)</li><li>
Messaging services exposure</li><li>
Scripting / automation basics (Bash, Python, or similar)</li></ul>
On-Call &amp; Availability
This role requires full participation in 24/7 on-call rotations as part of a dedicated single-customer engagement in Riyadh. During on-call periods, candidates must be able to reach the customer site within approximately one hour if required.
Interview Process<ul><li>
Introduction Stage &mdash; Recruiter Screen (virtual call)</li><li>
Team Interview Stage &mdash; Technical &amp; Team Interview (single extended interview, conversation &amp; practical case-based scenarios)</li><li>
Final Stage &mdash; CARES Interview &mdash; Values driven conversation</li></ul>
We encourage candidates to request additional conversations with team members they would like to meet.</div>

Application Support Specialist

Tamara

<div>About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia&rsquo;s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

Your role 
 
We're seeking an IT Helpdesk Engineer to join our team. As an IT Helpdesk Engineer, you will play a vital role in supporting Tamara&rsquo;s technology environment, ensuring team members have a seamless and secure experience across hardware, software, and collaboration tools. You will be the go-to person for resolving technical issues, managing assets, and supporting new technology rollouts&mdash;contributing to a scalable and secure IT infrastructure. 
You are a problem solver, empathetic communicator, and team player who thrives in a fast-moving environment. You bring a hands-on approach to IT support while building strong foundations for a growing team. 
You are also excited by the possibilities of AI in IT support &mdash; from automating common troubleshooting steps to improving response times and self-service capabilities using tools like ChatGPT, Google Gemini, and other AI-powered assistants. You constantly explore how AI can improve day-to-day IT operations and reduce manual workloads.

Your responsibilities
<ul>
<li>Set up new hire computers and ensure appropriate systems access is available by their first day.</li>
<li>Provide general helpdesk support for all company systems, including laptops, Google Workspace, Slack, video conferencing tools, and networked printers.</li>
<li>Manage and support virtual and physical conferencing setups (webcams, headsets, conference phones) and virtual meeting platforms (Google Meet, Zoom, MS Teams).</li>
<li>Administer enterprise software and productivity tools, including user creation, access control, and identity management.</li>
<li>Maintain IT hardware inventory and manage the procurement process of tech equipment.</li>
<li>Lead IT onboarding sessions for new employees to ensure a smooth tech start.</li>
<li>Implement and optimize IT systems and processes with a focus on operational efficiency and data security.</li>
<li>Drive the rollout and implementation of new tools, systems, and technologies.</li>
<li>Manage vendor relationships, oversee licensing needs and ensure efficient usage.</li>
<li>Document all IT-related activities and build internal knowledge bases and guides.</li></ul> 
 
Your Expertise 
<ul>
<li>2&ndash;4 years of IT helpdesk or IT support experience.</li>
<li>Experience supporting Google Workspace, Slack, and standard business software applications.</li>
<li>Familiarity with conferencing tools like Google Meet, Zoom, and MS Teams.</li>
<li>Working knowledge of identity and access management best practices.</li>
<li>Prior experience in IT hardware asset management and procurement.</li>
<li>Ability to manage onboarding/offboarding processes efficiently.</li>
<li>Comfortable working in both in-person and remote support scenarios.</li>
<li>Strong communication skills and a proactive, customer-focused mindset.</li>
<li>Experience documenting IT processes and building help guides is a plus.</li></ul></div>

IT Helpdesk Engineer

Leidos

<div>Description
Looking for an opportunity to make an impact?
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers&rsquo; success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
Are you ready for your next challenge?
Leidos is seeking candidates for a full-time position as In-Kingdom GCCS-4 System Administrator for a U.S. Foreign Military Sales program in support of a Saudi Ministry of Defense C4I end user. The In-Kingdom GCCS-4 System Administrator is responsible for daily C4I/GCCS systems support in the Kingdom of Saudi Arabia. This role involves diagnosing, troubleshooting and maintaining the communications infrastructure and network systems critical for effective command and control. This is a one year overseas assignment with option to renew. We are looking for an energetic team-oriented systems administrator that can inspire Leidos personnel to &ldquo;make smart smarter&rdquo; while maintaining trusted professional relationships with employees, partners, customers and vendors in a highly diverse, multi-national setting.
THE CHALLENGE (primary responsibilities)
Integration and technical support of RSNF GCCS-4 systems. Interface with the Technical Support Center director to implement systems changes, manage new data sets and hierarchy changes, and coordinate system enhancements. Partner with support teams to ensure systems are maintained correctly, the ingestion of data is seamless, and troubleshoot when issues exist. Support Technical Support Center stakeholders to ensure that processes align to system development, review system metrics to ensure delivery against performance metrics, and drive user adoption.
WHAT SETS YOU APART (basic qualifications)<ul><li>
Bachelor&rsquo;s degree in engineering, computer science or related field and 4 - 8 years of relevant experience OR 8+ years of relevant experience supporting network systems</li></ul>
Preferred Qualifications
<ul><li>Five+ (5) years&rsquo; experience supporting C4I systems such as GCCS, NAVMACS, HF, UHF, and VHF Radios and Antennas, Tactical Data Links (Link-11, 16, 22), CENTRIXS, Network Communications, SATCOM, ADSI, or VBSS.</li><li>
Three+ (3) years&rsquo; experience working with Commercial Off The Shelf (COTS) equipment such as radars, Global Positioning System (GPS), Automated Information System (AIS), Radio Direction Finding, electro-optic (EO) cameras, Global Maritime Distress and Safety System (GMDSS); Audio Processing System (APS); Emergency Radio System; Fiber Optic Transport Network (FPTN); Closed Circuit Television (CCTV) Systems; Video Display Systems; or Video Teleconferencing (VTC) Systems.</li></ul>
AMSOPP1
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo &mdash; because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 &mdash; and moving faster than anyone else dares.<h2 class="jobSectionHeader">
Original Posting:</h2> 
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.<h2 class="jobSectionHeader"> 
Pay Range:</h2>
Pay Range $73,450.00 - $132,775.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.
Securing Your Data
Beware of fake employment opportunities using Leidos&rsquo; name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system &ndash; never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.</div>

GCCS-4 System Administrator

Bouygues Construction

As part of Bouygues Construction's Public Works division, VSL International participates in the construction of major technical structures and guarantees their structural safety and durability: transport infrastructure (bridges, tunnels), industrial and energy production structures, and commercial buildings.
 
VSL's business is based on four areas of expertise: 
<ul>
<li>Structural systems and technologies</li>
<li>Civil engineering</li>
<li>Foundations and soil engineering</li>
<li>Preservation, structural repairs, renovation and optimization of structures.</li>
</ul>
VSL has 4,000 employees at 25 locations worldwide (Asia and Oceania, Middle East, Europe, Latin America, Canada).
 Project
 VSL is a global specialist construction company and a recognised expert in post-tensioning and structural technologies. With 70 years of experience, we help build, preserve, and transform some of the world’s most ambitious structures, from bridges and high-rises to tanks and wind towers. As a subsidiary of Bouygues Construction, we operate in over 25 countries, combining creative engineering, proprietary systems, and full-scope execution to deliver durable, high-performance solutions.
 Role Overview
 Lead and grow VSL’s Repair and Preservation business development in Saudi Arabia , with a focus on industrial and energy assets , and infrastructure. The role owns business development activities from early opportunity identification through to contract award.
 Main Responsibilities
 Market & Opportunity Development
 Develop and execute the Repair & Preservation BD strategy for KSA , aligned with regional objectives.
 Identify and pursue opportunities primarily in industrial and energy sectors , including:
 Oil & gas facilities, refineries, petrochemical plants
 Power, utilities, terminals, ports, and industrial infrastructure
 Also focus on bridge infrastructure assets.
 Proactively position VSL at early project stages, before tender issuance whenever possible.
 Client & Stakeholder Management
 
Establish and manage senior‑level relationships with: 
Asset owners and operators
 Government and semi‑government entities
 Main contractors, consultants, and project managers
 Act as the primary VSL commercial interface for Repair & Preservation works in KSA.
 Tendering & Commercial Leadership
 Lead BD input into prequalifications, EOIs, and tenders.
 Carry out estimation and coordinate technical and operational requirements to prepare comprehensive offers.
 Support pricing strategy, commercial positioning, and negotiations up to contract award.
 Ensure opportunities pursued meet margin, risk, and strategic criteria.
 Market Intelligence & Reporting
 Monitor market trends, client programs, and competitor activity in KSA.
 Maintain an accurate, conversion‑driven pipeline and provide reliable forecasts.
 Feed structured market intelligence to regional management.
 Candidate Profile
 Education & Experience
 Experience & Background
 Civil or structural engineering degree.
 min 5 years total professional experience.
 Minimum 3 years professional experience in Saudi Arabia (non‑negotiable).
 
Proven business development experience within: 
Industrial and/or energy sectors
 Infrastructure sector is a plus
 Demonstrated track record of secured projects , not only opportunity generation.
 Technical & Commercial Credibility
 Strong understanding of repair, rehabilitation, strengthening, and specialist construction works.
 Ability to credibly discuss technical solutions with owners, consultants, and contractors.
 Sound commercial acumen, including pricing, risk assessment, and contract basics.
 Network & Market Knowledge
 Established, active client network within Saudi Arabia.
 Strong understanding of Saudi procurement processes and decision‑making structures.
 Language & Personal Attributes
 Fluent in English and Arabic.
 Autonomous, proactive, and commercially driven.
 Comfortable representing VSL at senior client levels.
 Interested ? Apply now and let's build the great structures of tomorrow together!

Business Development Manager - Repair & Preservation (Saudi Arabia)

Valleysoft

<div>Valleysoft | Center of Excellence is a regional IT services provider based in Egypt, serving clients globally since 2006. The company collaborates with global partners like Oracle to address diverse business and technical challenges, from enterprise application development to process management. Valleysoft's vendor-neutral and process-oriented approach, coupled with operational maturity, ensures high-quality and cost-effective services for clients.
Role Overview:
The Oracle E-Business Suite Developer &ndash; Financial Modules Specialist is responsible for the design, development, customization, and maintenance of Oracle E-Business Suite applications focused on Financial modules. This role works closely with functional consultants and business stakeholders to deliver technical solutions that fulfill business requirements and enhance Oracle Financials system performance. 
Requirements 
<ul><li>
Develop, customize, and maintain Oracle EBS solutions for Financial modules including: 
 General Ledger (GL) 
 Accounts Payable (AP) 
 Accounts Receivable (AR) 
 Fixed Assets (FA) 
 Cash Management (CM) 
 Purchasing (PO) 
 iExpenses 
 Subledger Accounting (SLA)</li><li>
Design and develop: 
 Custom Reports using XML Publisher (BI Publisher) 
 Oracle Reports 
 PL/SQL Packages, Procedures, Functions, and Triggers 
 Forms Personalization and Oracle Forms Customization 
 Workflows using Oracle Workflow Builder 
 Interfaces and Integrations with external systems 
 APIs and Open Interfaces 
 Data Conversions and Data Migration scripts</li><li>
Support system enhancements and troubleshoot production issues.</li><li>
Analyze business requirements and provide technical solutions aligned with Oracle EBS best practices.</li><li>
Work closely with functional consultants and business users to gather requirements and deliver solutions.</li><li>
Perform performance tuning for SQL queries, reports, and concurrent programs.</li><li>
Prepare technical design documents (TDD), MD070s, MD050s, and support documentation.</li><li>
Participate in system upgrades, patching, testing, and deployment activities.</li><li>
Ensure compliance with security, audit, and internal control requirements.</li></ul> 
Required Qualifications:<ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or related field.</li><li>
4+ years of experience in Oracle E-Business Suite Development.</li><li>
Strong hands-on experience in Oracle Financial modules.</li><li>
Strong expertise in: 
 PL/SQL.</li></ul> 

Benefits 
<ul><li>
Private Health Insurance</li><li>
Training &amp; Development</li></ul></div>

Oracle E-Business Suite Developer - Financial Modules Specialist

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