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لدله الصحية

<div><div><div><div><h4 class="jobSectionHeader"><b>IT Application Support Specialist</b></h4></div><div>
Posted On: Monday, March 9th, 2026</div></div></div><div><div>
Description</div><div><p><b>
Job Purpose:</b></p><p>
Responsible for providing day-to-day support for hospital applications, ensuring proper functionality, resolving user incidents, and supporting system upgrades. The role ensures operational continuity of clinical and administrative applications, contributing to efficient hospital workflows and compliance with Saudi healthcare regulations and accreditation standards.</p><p></p><ul><li><br>
 Ensure work is performed based on approved policies, processes, procedures, and instructions</li><li> Identify opportunities for continuous improvement of systems, processes and practices taking into account leading practices, cost reduction and productivity improvement</li><li> Ensure day-to-day activities are properly performed in line with policies and procedures</li><li> Follow-up on escalated cases/issues of subordinates to ensure they are closed efficiently and in a timely manner</li><li> Align IT DevOps strategies with MOH eHealth initiatives, Vision 2030 digital healthcare goals, and CBAHI/JCI accreditation requirements.</li><li> Ensure operational excellence in IT systems to enhance hospital performance, patient safety, and service availability.</li><li> Implement IT quality assurance frameworks, policies, and procedures across all IT services.</li><li> Provide first- and second-line support for hospital applications such as EMR, HIS, LIS, RIS, ERP, and patient portals.</li><li> Troubleshoot and resolve routine application incidents in coordination with IT support teams.</li><li> Log, monitor, and update service requests and incidents using an ITSM (IT Service Management) tool.</li><li> Assist hospital staff (clinical and administrative) in system usage and application-related queries.</li><li> Participate in user training sessions and provide hands-on support during go-live periods and new releases.</li><li> Create and maintain basic user guides and support documentation.</li><li> Monitor system status and escalate unresolved complex issues to senior specialists or external vendors.</li><li> Conduct initial diagnostics and document detailed issue descriptions for escalation purposes.</li><li> Assist in regular health checks and testing of hospital applications after upgrades or patches.</li><li> Participate in user acceptance testing (UAT) during software updates or new module deployments.</li><li> Report bugs and anomalies encountered during testing to senior staff or developers.</li><li> Help validate system changes in testing and production environments.</li><li> Maintain accurate documentation of resolved issues, troubleshooting procedures, and user feedback.</li><li> Assist in generating basic reports related to application performance and support KPIs.</li></ul></div></div><p></p><div><div><br>
Requirements</div><div><p>
2&ndash;4 years of experience in IT applications support, preferably within a hospital or healthcare setting.</p><p>
Basic understanding of hospital operations, clinical workflows, and healthcare information systems (HIS, EMR, ERP).</p><p>
Familiarity with MOH, CBAHI, and JCI standards applicable to IT services.</p>
Exposure to IT Service Management systems is preferred.<p>
Bachelor&rsquo;s degree in Computer Science, Information Technology.</p></div></div><div><p>
Languages</p></div></div><p></p>

IT Application Support Specialist

AtkinsRéalis

<div><h2 class="jobSectionHeader"><b>Overview</b></h2><p>
The focus of this role is to provide prompt and efficient response to client service requests via inbound and outbound telephone calls, e-mails, and web requests as well as management of Helpdesk scope in Computerized Maintenance Management System.</p><h2 class="jobSectionHeader"><b>
Your role</b></h2><ul><li>
Ensure efficient day-to-day running of the Computer Aided Facilities Management (CAFM) solution by maintaining system performance, providing input for configuration tasks, and supporting administration activities to ensure efficient business continuity.</li><li>
Support quality checking and integration of data via quality checking on information for compliance with standards and procedures.</li><li>
Function as a focus and support point for information and communication between the organization and the customer</li><li>
Receive Service Centre requests (telephone calls, e-mails, and reception) from all service areas.</li><li>
Initiating of details of all calls into data base and following up details of action and outcome.</li><li>
Provides assistance on work order implementation through issuance of update and report generation.</li><li>
Dispatches issues as per defined escalation list and monitors unresolved issues.</li><li>
Improve the performance and efficiency of the maintenance management system on site through maintaining knowledge-based learning and data collection on integrated workplace management system.</li><li>
Update our internal databases with information about technical issues and useful discussions with customers.</li><li>
Follow up with customers to ensure their technical issues are resolved.</li><li>
Coordinate the creation of new asset codes for property and community management functions to ensure asset/location data is available within systems for executing operations and maintenance tasks.</li><li>
Provide accurate data and supporting information for weekly and monthly reporting cycles to ensure management on fully informed on progress.</li><li>
Helpdesk shall be in operations 24 hours 365 days a year and shall have on call Manager/Supervisor contactable 24 hours a day and staff will be expected to work as required to operation on a rostered basis</li></ul><h2 class="jobSectionHeader"><b>
About you</b></h2><ul><li>
University/college degree is an asset.</li><li>
High school diploma</li><li>
Excellent telephone manner with the ability to accurately follow detailed work procedures and instructions.</li><li>
Proficiency with basic computer applications, such as Microsoft Windows, Word, and Excel</li><li>
Bilingual language skills a plus, especially Arabic, English, Malayalam, Tagalog, Hindi, and Urdu.</li><li>
Ability to communicate effectively at all levels of the organization with a good knowledge Microsoft Office and good keyboard skills.</li><li>
Excellent telephone manner, good written communication skills</li><li>
Experience as a Customer Support Specialist or similar CS role</li><li>
Experience using help desk software and remote support tools.</li><li>
Understanding of how CRM systems work.</li></ul><h2 class="jobSectionHeader"><b>
Rewards &amp; benefits</b></h2><p>
Explore the rewards and benefits that help you thrive &ndash; at every stage of your life and your career.</p><p>
This includes:</p><ul><li>
Tax-free salary.</li><li>
Life insurance coverage.</li><li>
Medical insurance.</li><li>
Annual leave balance.</li><li>
Company gratuity scheme.</li><li>
Discretionary bonus program.</li><li>
Annual flight contribution.</li><li>
Transportation &amp; housing allowances.</li><li>
Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</li></ul><h2 class="jobSectionHeader"><b>
About AtkinsR&eacute;alis</b></h2><p>
We're AtkinsR&eacute;alis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</p></div><p></p>

Helpdesk Operative (Saudi National)

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 The focus of this role is to provide prompt and efficient response to client service requests via inbound and outbound telephone calls, e-mails, and web requests as well as management of Helpdesk scope in Computerized Maintenance Management System.
 <br/>
 <br/>
 Your role
 <br/>
 <br/>
 <ul>
  <li>
   Ensure efficient day-to-day running of the Computer Aided Facilities Management (CAFM) solution by maintaining system performance, providing input for configuration tasks, and supporting administration activities to ensure efficient business continuity.
  </li>
  <li>
   Support quality checking and integration of data via quality checking on information for compliance with standards and procedures.
  </li>
  <li>
   Function as a focus and support point for information and communication between the organization and the customer
  </li>
  <li>
   Receive Service Centre requests (telephone calls, e-mails, and reception) from all service areas.
  </li>
  <li>
   Initiating of details of all calls into data base and following up details of action and outcome.
  </li>
  <li>
   Provides assistance on work order implementation through issuance of update and report generation.
  </li>
  <li>
   Dispatches issues as per defined escalation list and monitors unresolved issues.
  </li>
  <li>
   Improve the performance and efficiency of the maintenance management system on site through maintaining knowledge-based learning and data collection on integrated workplace management system.
  </li>
  <li>
   Update our internal databases with information about technical issues and useful discussions with customers.
  </li>
  <li>
   Follow up with customers to ensure their technical issues are resolved.
  </li>
  <li>
   Coordinate the creation of new asset codes for property and community management functions to ensure asset/location data is available within systems for executing operations and maintenance tasks.
  </li>
  <li>
   Provide accurate data and supporting information for weekly and monthly reporting cycles to ensure management on fully informed on progress.
  </li>
  <li>
   Helpdesk shall be in operations 24 hours 365 days a year and shall have on call Manager/Supervisor contactable 24 hours a day and staff will be expected to work as required to operation on a rostered basis
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   University/college degree is an asset.
  </li>
  <li>
   High school diploma
  </li>
  <li>
   Excellent telephone manner with the ability to accurately follow detailed work procedures and instructions.
  </li>
  <li>
   Proficiency with basic computer applications, such as Microsoft Windows, Word, and Excel
  </li>
  <li>
   Bilingual language skills a plus, especially Arabic, English, Malayalam, Tagalog, Hindi, and Urdu.
  </li>
  <li>
   Ability to communicate effectively at all levels of the organization with a good knowledge Microsoft Office and good keyboard skills.
  </li>
  <li>
   Excellent telephone manner, good written communication skills
  </li>
  <li>
   Experience as a Customer Support Specialist or similar CS role
  </li>
  <li>
   Experience using help desk software and remote support tools.
  </li>
  <li>
   Understanding of how CRM systems work.
   <br/>
   <br/>
  </li>
 </ul>
 Rewards &amp; benefits
 <br/>
 <br/>
 Explore the rewards and benefits that help you thrive &ndash; at every stage of your life and your career.
 <br/>
 <br/>
 <strong>
  This Includes
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Tax-free salary.
  </li>
  <li>
   Life insurance coverage.
  </li>
  <li>
   Medical insurance.
  </li>
  <li>
   Annual leave balance.
  </li>
  <li>
   Company gratuity scheme.
  </li>
  <li>
   Discretionary bonus program.
  </li>
  <li>
   Annual flight contribution.
  </li>
  <li>
   Transportation &amp; housing allowances.
  </li>
  <li>
   Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About AtkinsR&eacute;alis
  <br/>
  <br/>
 </strong>
 We're AtkinsR&eacute;alis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.
 <br/>
 <br/>
 Find out more.
</div>


InterSystems Corporation

<div><p>The Application Support Specialist will contribute to the successful and timely support and deployment of the TrakCare product by providing application knowledge in the functional areas of product support, requirements scoping, field design documentation and change request testing. The Applications Support Specialist will act as an ''expert'' product resource for our partners.</p>
<p>
As Application Support Specialist, you must creative, motivated, and energetic problem-solvers. You will have the opportunity to work with some of the world's leading organizations in healthcare. This position will also encourage and prepare you to take on other growth opportunities within the organization.</p>
<p>
A mentor will help you identify and develop your application skills, professional, and personal skills for a successful career. Depending on your level of experience the training program can include: classroom learning, e-learning, projects, and external courses. Your mentor will also help you familiarize you with the InterSystems environment.</p>
<p><b>
Responsibilities:</b></p>
<ul>
<li>Ready to work in the Support team.</li>
<li>Provide immediate response to customer inquiries in accordance with service standards.</li>
<li>Provide support to current installed based customers.</li>
<li>Provide the link between our customers and the InterSystems Global Support organization.</li>
<li>Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare application.</li>
<li>Provide application support for the TrakCare Hospital Management System.</li>
<li>Support the TrakCare application in a manner that will suit the business requirements of the customer and follow the methodologies and processes of InterSystems.</li>
<li>Escalate Open (unresolved) problems in accordance with current policies and procedures.</li>
<li>Conduct individual and group training, product demonstrations and workshops as required.</li>
<li>Continuously improve customer satisfaction by soliciting customer suggestions for product and service improvements and then escalating such suggestions to management.</li>
<li>Be a Subject Matter Expert (SME) for TrakCare.</li>
<li>Improve response time to customer inquiries by continuously improving communication, analytical, and learning skills.</li>
<li> If required, work with our partners to identify potential changes within the parameters of the product.</li>
<li>Participate in on-site support if required.</li>
<li>Participate in the on call 24-hour roster service.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>General aptitude for solving problems and using technology to improve processes.</li>
<li>Understanding and experience in product solutions support.</li>
<li>Understanding and experience with Hospital Information Systems.</li>
<li>Proven ability to think laterally and come up with innovative solutions for software product Support.</li>
<li>Experience working in software not limited to a Developer, Quality Engineer and/or Solutions Architect.</li>
<li>An ability to handle multiple tasks simultaneously and within tight time constraints.</li>
<li>Proven ability to work through problems with different customer groups achieving positive outcomes.</li>
<li>Understanding and experience with Hospital Information, Patient Administration (PAS), Billing, and Revenue cycle management Systems</li>
<li>Understanding of the importance of Health Informatics standards, reporting requirements and legislative controls</li>
</ul>
<p><b>Education and Training:</b></p>
<ul>
<li>BS or MS in Computer Science (or equivalent) or business as announced in the vacancy.</li></ul><br>
<p></p>
<p>
</p><div><p><b>About InterSystems</b></p>
<p>
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24&times;7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit <b>InterSystems.com</b>.</p></div></div>

RCM Application Support Specialist

Imou

<div>
 <p>
  We are currently searching for a
  <strong>
   Technical Support Engineer
  </strong>
  to support our business development in Saudi Arabia
  <strong>
   .
  </strong>
  This is for our Smart Home brand IMOU (Pronounced: I-Moe).
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   1, Who Are We?
  </strong>
 </p>
 <p>
  IMOU is a global leader in Smart Home segment and we have built a reputation in overseas market as the go to vendor for Smart Security &amp; Smart Home.
 </p>
 <p>
  Set up as a subsidiary of Dahua Group which is the second largest surveillance &amp; security manufacturer in the world, IMOU has been established to make smart home security &amp; technology much easier to operate/use. IMOU&rsquo;s product lines include Smart Security, Smart Lock, Smart Energy/Lighting, IOT, Smart Robotics, Storage &amp; Cloud.
 </p>
 <p>
  Our mission is to make Smart Home more affordable, effortless to use &amp; easily accessible to our customers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  1.Offline and online training work
 </p>
 <ul>
  <li>
   Trainees: sales team, distributors, resellers, installers, and promoters.
  </li>
  <li>
   Typical training scenarios: new product launches, new customer development, quarterly regular training
  </li>
 </ul>
 <p>
  2.Online technical question answering
 </p>
 <ul>
  <li>
   Service objects: distributors, resellers and installers
  </li>
  <li>
   Deal with typical problems: installation problems, links, video playback, etc.
  </li>
  <li>
   Processing method: Facebook, phone, chat software.
  </li>
 </ul>
 <p>
  3.Offline technical support
 </p>
 <ul>
  <li>
   Service object: distributors, resellers and installers
  </li>
  <li>
   Typical scenario: Resolve technical problems on site and resolve product quality issues
  </li>
 </ul>
 <p>
  4.Translation
 </p>
 <ul>
  <li>
   Sorting out localized user guidance materials
  </li>
  <li>
   General issues, quick installation manuals in local language, and operation video shooting
  </li>
 </ul>
 <p>
  5.Product promotion
 </p>
 <ul>
  <li>
   Typical scenarios: annual customer meetings, annual new product launches, industry exhibitions,
  </li>
  <li>
   Main role: product presentation, technical solutions, sample booth setting
  </li>
 </ul>
 <p>
  6.App operation and promotion:
 </p>
 <ul>
  <li>
   Partner App: update the product material, promote the App to resellers and installers
  </li>
 </ul>
 <p>
  <strong>
   Job Requirement
  </strong>
 </p>
 <ul>
  <li>
   3-year experience in the technical support position .
  </li>
  <li>
   Have deep knowledge in IT/CCTV/Technology products.
  </li>
  <li>
   Familiar with CCTV ,smart home ,wifi Camera industry.
  </li>
 </ul>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor degree of technical or related field;
  </li>
  <li>
   Good English and Arabic reading, writing and speaking;
  </li>
  <li>
   Good interpersonal, written oral communication and presentation skills;
  </li>
  <li>
   Customer-oriented;
  </li>
  <li>
   Accustomed to frequent business trips.
  </li>
 </ul>
 <p>
 </p>
</div>


Technical Support Engineer

Confidential

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  IT Technical Support
 </p>
 <p>
  <strong>
   Department:
  </strong>
  Information Technology
 </p>
 <p>
  <strong>
   Location:
  </strong>
  All regions &ndash; Saudi Arabia
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for an IT Technical Support professional to join our team and support retail technology operations across multiple locations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  &bull; Install, configure, and maintain POS systems and related peripherals
 </p>
 <p>
  &bull; Troubleshoot hardware, software, and connectivity issues
 </p>
 <p>
  &bull; Support CCTV systems and network infrastructure (routers, switches, access points)
 </p>
 <p>
  &bull; Manage internet connectivity and coordinate with service providers
 </p>
 <p>
  &bull; Provide technical support for desktops, laptops, and business applications
 </p>
 <p>
  &bull; Monitor and maintain WAN, VPN, and site connectivity
 </p>
 <p>
  &bull; Support new store openings and system implementations
 </p>
 <p>
  &bull; Perform regular maintenance, updates, and system documentation
 </p>
 <p>
  &bull; Handle helpdesk tickets and ensure timely issue resolution
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <p>
  &bull; Diploma or Bachelor&rsquo;s degree in IT, Computer Science, or related field
 </p>
 <p>
  &bull; 1&ndash;2 years of experience in IT Technical Support in the retail sector (required)
 </p>
 <p>
  &bull; Strong knowledge of POS systems, CCTV platforms, and networking
 </p>
 <p>
  &bull; Experience with Microsoft 365, Windows, and Active Directory
 </p>
 <p>
  &bull; Familiarity with ERP systems and ticketing tools
 </p>
 <p>
  &bull; Good communication skills in Arabic &amp; English
 </p>
 <p>
  &bull; Willingness to travel between locations
 </p>
 <p>
  &bull; Valid driver&rsquo;s license
 </p>
</div>


Information Technology Specialist

Naseej

<div><div><div><div><p>Naseej is offering a training opportunity for a Legal Specialist under the Tamheer Program for fresh graduates seeking practical legal experience.</p><div></div><div><div><div><b><br>
</b></div></div><p>We usually respond within <b>a day</b>
</p></div></div></div></div><div></div><div><div><div>Company Description:</div><div>
Naseej is a leading technology company committed to harnessing the power of digital transformation in learning &amp; knowledge management by enabling our customers to provide rich experiences for their users and adapt to a dynamic technology landscape while reducing their technical burden, enabling them to focus on achieving their strategic objectives.</div><div>
For almost 36 years, Naseej, with its branches across the MENA region, has made significant contributions and established itself as one of the market leaders in the fields of E-Learning, Edu-Tech, and Digital Transformation.</div><div>
Naseej website: https://www.naseej.com/</div><div>
Job Summary:</div><div>
Naseej is seeking a motivated <b>Legal Specialist</b> to join the team under the <b>Tamheer Training Program</b>. This opportunity is designed for fresh graduates aiming to gain practical legal experience in a professional and dynamic work environment.</div><div>
Key Responsibilities:</div><ul><div><div>
Assist in reviewing, drafting, and organizing legal documents and contracts.</div></div><div><div>
Support the legal team in ensuring compliance with applicable laws and regulations.</div></div><div><div>
Conduct legal research and prepare summaries when required.</div></div><div><div>
Maintain and organize legal records and documentation.</div></div><div><div>
Coordinate with internal departments on legal-related matters.</div></div><div><div>
Perform other legal support tasks as assigned.</div></div></ul><div>
Requirements:</div><ul><div><div>
Bachelor&rsquo;s degree in <b>law or equivalent</b>.</div></div><div><div>
Minimum GPA of <b>4.50 out of 5.00</b>.</div></div><div><div>
Professional legal certifications are considered a plus.</div></div><div><div>
Eligible for the <b>Tamheer Program</b>.</div></div><div><div><b>
Not registered in Social Insurance (GOSI)</b>.</div></div><div><div>
Strong attention to detail and organizational skills.</div></div><div><div>
Good communication skills in English and Arabic.</div></div><div><div>
Eagerness to learn and grow in a corporate legal environment.</div></div></ul>
</div></div><div><div><div><div><b>Locations</b></div>
<div>Riyadh
</div></div></div></div><div></div><div><div><div><div><p><b>CONTACT
</b></p><div><b>Atheer Alnasser</b></div>
<div>Regional Talent Acquisition Specialist &ndash; Human Resources &amp; Admin Support
</div></div></div></div></div><p></p><div><div><div><div><div><div>
</div></div></div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>About Naseej</b></h2>
<div><div>Bringing together the latest technological advancement and know-how to support organizations in their digital transformation journey, Naseej offers a comprehensive suite of platforms and services, to empower organizations and enable them to focus on achieving their strategic objectives, fostering innovation, and maximizing productivity in the digital era.</div>
</div></div><div><div><b>Founded in </b>1989
</div><div><b>Co-workers </b>500</div></div></div></div></div><p></p>

Legal Specialist (Tamheer)

Explore 1115+ Technical support specialist in Riyadh this April. Find roles across top companies and apply now to boost your career.

1115 technical support specialist jobs In Riyadh

IT Application Support Specialist

Helpdesk Operative (Saudi National)

Helpdesk Operative (Saudi National)

RCM Application Support Specialist

Technical Support Engineer

Information Technology Specialist

Legal Specialist (Tamheer)