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l2 - technical support engineer

system support engineer

DICETEK LLC

<div>JD for System Support Engineer
Responsibilities:<ul><li>
Provide technical support for hardware, software, and network systems, ensuring smooth and reliable operations.</li><li>
Troubleshoot and resolve system issues, both onsite and remotely, ensuring minimal downtime for end-users.</li><li>
Install, configure, and maintain operating systems, servers, and network devices.</li><li>
Manage and monitor system performance, identify potential issues, and implement solutions proactively.</li><li>
Assist with user administration tasks, including account creation, permissions, and password management.</li><li>
Maintain and update system documentation, including installation guides, process workflows, and troubleshooting logs.</li><li>
Collaborate with internal teams and third-party vendors to escalate and resolve complex technical issues.</li><li>
Stay up-to-date with new technologies and best practices to provide optimal support.</li></ul>
Required Skills:<ul><li>
3+ years of experience in a system support or IT support role.</li><li>
Strong understanding of Windows operating systems.</li><li>
Experience with network configuration, troubleshooting, and security (TCP/IP, DNS, VPN, etc.).</li><li>
Knowledge of hardware troubleshooting, including desktops, servers, printers, and peripherals.</li><li>
Experience with remote support tools and ticketing systems.</li><li>
Basic understanding of virtualization technologies (VMware, Hyper-V) and cloud platforms (AWS, Azure) is a plus.</li><li>
Familiarity with backup and recovery solutions and disaster recovery planning.</li></ul>
Qualifications:<ul><li>
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).</li><li>
Strong problem-solving skills and a proactive approach to troubleshooting.</li><li>
Excellent communication skills and the ability to explain technical issues to non-technical users.</li><li>
Ability to work both independently and as part of a team in a fast-paced environment.</li></ul></div>

System Support Engineer

Dicetek LLC

<div>
 
 JD for System Support Engineer
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide technical support for hardware, software, and network systems, ensuring smooth and reliable operations.
 </li>
 <li>
 Troubleshoot and resolve system issues, both onsite and remotely, ensuring minimal downtime for end-users.
 </li>
 <li>
 Install, configure, and maintain operating systems, servers, and network devices.
 </li>
 <li>
 Manage and monitor system performance, identify potential issues, and implement solutions proactively.
 </li>
 <li>
 Assist with user administration tasks, including account creation, permissions, and password management.
 </li>
 <li>
 Maintain and update system documentation, including installation guides, process workflows, and troubleshooting logs.
 </li>
 <li>
 Collaborate with internal teams and third-party vendors to escalate and resolve complex technical issues.
 </li>
 <li>
 Stay up-to-date with new technologies and best practices to provide optimal support.
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 3+ years of experience in a system support or IT support role.
 </li>
 <li>
 Strong understanding of Windows operating systems.
 </li>
 <li>
 Experience with network configuration, troubleshooting, and security (TCP/IP, DNS, VPN, etc.).
 </li>
 <li>
 Knowledge of hardware troubleshooting, including desktops, servers, printers, and peripherals.
 </li>
 <li>
 Experience with remote support tools and ticketing systems.
 </li>
 <li>
 Basic understanding of virtualization technologies (VMware, Hyper-V) and cloud platforms (AWS, Azure) is a plus.
 </li>
 <li>
 Familiarity with backup and recovery solutions and disaster recovery planning.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
 </li>
 <li>
 Strong problem-solving skills and a proactive approach to troubleshooting.
 </li>
 <li>
 Excellent communication skills and the ability to explain technical issues to non-technical users.
 </li>
 <li>
 Ability to work both independently and as part of a team in a fast-paced environment.
 </li>
 </ul>
</div>

Trapeze Group AMEA - ASEAN, Middle East, Africa

<div>
 
 Modaxo is a global organization bringing together businesses that collectively focus on advancing new technologies and innovations for people transportation. With more than 40 companies representing over 29 brands, Modaxo comprises over 3,300 people, operating from almost 40 countries around the world.
 
 
 &ldquo;Modaxo&rsquo;s expertise, global bench strength, and singular focus on People Transportation make it a great home for technology companies that share our vision to efficiently move the world&rsquo;s people&rdquo; &ndash; Bill Delaney, CEO, Modaxo
 
 
 
 
 
 
 Purpose of the Role
 
 
 
 The System Support Engineer Role is part of Customer Support Team to provide technical support for a Transportation Software Product that is in use by Large Government Organization at UAE.
 
 
 To provide day-to-day Technical Support to customers by maintaining their systems, investigating, and tracking all issues, along with testing and deployment of software changes and new releases.
 
 
 
 
 
 
 Key Duties and Responsibilities
 
 
 
 
 
 
 
 Transportation Systems &amp; Application Support
 
 
 <ul>
 <li>
 Install, upgrade, and maintain transportation systems and IT applications.
 </li>
 <li>
 Monitor Taxi Systems, E-Hailer, AVM, ITS, and AFC to ensure SLA compliance and system uptime.
 </li>
 <li>
 Provide on-site technical support, including troubleshooting and Mobile Data Terminal (MDT) installations.
 </li>
 <li>
 Respond to customer issues within agreed SLAs and ensure timely resolution.
 </li>
 <li>
 Document all activities and follow established Trapeze processes and standards.
 </li>
 <li>
 Conduct customer site visits to diagnose and resolve operational issues.
 </li>
 <li>
 Collaborate with cross-functional teams to support system improvements and operational enhancements.
 </li>
 </ul>
 
 
 
 
 
 Database, BI &amp; Reporting
 
 
 <ul>
 <li>
 Manage SQL Server installation, maintenance, backups, performance optimization, and recovery.
 </li>
 <li>
 Ensure database reliability, security, and availability across environments.
 </li>
 <li>
 Develop and optimize SQL queries, stored procedures, views, and schema objects.
 </li>
 <li>
 Build SSRS reports and maintain dashboards for operational and management use.
 </li>
 <li>
 Manage ETL processes for accurate data integration and transformation.
 </li>
 <li>
 Work with stakeholders to define reporting requirements and deliver actionable insights.
 </li>
 <li>
 Analyze operational data to identify trends, performance gaps, and improvement opportunities.
 </li>
 </ul>
 
 
 
 
 
 Education and Experience
 
 
 <ul>
 <li>
 A Bachelor of Science Degree in Electronics or Computer Engineering, or a similar technical field will be highly regarded.
 </li>
 <li>
 Minimum 4-5 Years solid experience in Technical hands-on support roles.
 </li>
 <li>
 Working Experience in Transportation Application services mainly in ITS, Taxi management solutions.
 </li>
 <li>
 Working Experience with Application support service mainly on Hardware related Embedded systems.
 </li>
 <li>
 Expertise in Windows and Linux Environment &ndash; Administration &amp; Management
 </li>
 <li>
 Expertise in creating maintenance or deployment scripts in both Windows and Linux will be highly desirable.
 </li>
 <li>
 Experience following ITIL processes for Incident management and Change &amp; Release management.
 </li>
 <li>
 Expertise in MS SQL, Qlik, Power BI, and Tableau to manage database administration and deliver insightful dashboards and reports.
 </li>
 </ul>
 
 
</div>

Centura

Job Title: Automation Engineer Location: Dubai, UAEJob Summary: Hiring an Automation Engineer with strong expertise in PLC programming, HMI configuration, and SCADA development to support automation projects, troubleshooting, and system improvements.Key Responsibilities:<ul><li>Develop and troubleshoot PLC, HMI, and SCADA systems.</li><li>Support system integration, testing, and commissioning.</li><li>Diagnose control system issues and ensure smooth operations.</li><li>Prepare technical documentation and reports.</li></ul>Requirements:<ul><li>Degree in Electrical/Automation/Control Engineering.</li><li>Hands-on experience in PLC, HMI, and SCADA.</li><li>Knowledge of industrial communication protocols.</li><li>Strong troubleshooting and problem-solving skills.</li></ul>Job Type: Full-timePay: AED6,000.00 - AED8,000.00 per month

Automation Engineer

Naffco

<div></div><div>Experience: 4 - 9 yrs. | Opening: 1
 
Education:Any Graduation 
Nationality: Any Nationality 
Industry Type:Automotive / Automobile / Auto Accessories 
Other Benefits:Bachelor Accomodation, Annual Leaves As Per Labour Law, Perks &amp; Benefits As Per Labour Law 
Functional Area:Engineering Dec 4,2025 
<div><div>
</div></div><div></div><h3 class="jobSectionHeader">Job Description</h3>
<div>Job Overview:
The Hydraulic Engineer for Fire Trucks is responsible for designing, testing, maintaining, and optimizing hydraulic systems used in fire trucks and emergency response vehicles. This role involves applying engineering principles to ensure the hydraulic systems are efficient, reliable, and meet safety standards. The Hydraulic Engineer will collaborate closely with design teams, production, and service departments to develop and maintain hydraulic systems that support the operations of fire trucks.<h4 class="jobSectionHeader">
Key Responsibilities:</h4>
1. Design &amp; Development:<ul><li><ul><li>
Design hydraulic systems for fire trucks, including pumps, valves, cylinders, hoses, and other essential components.</li><li>
Develop hydraulic schematics and diagrams based on technical specifications and requirements for fire truck applications.</li><li>
Work closely with other engineering teams to integrate hydraulic systems with other fire truck systems, such as water pumps, aerial ladders, and rescue equipment.</li></ul></li></ul>
2. System Testing &amp; Validation:<ul><li><ul><li>
Conduct testing on hydraulic systems to ensure they meet safety, functionality, and performance standards.</li><li>
Perform simulations, troubleshooting, and adjustments to optimize the efficiency and durability of hydraulic systems under real-world conditions.</li><li>
Analyze system failures and recommend improvements based on test results.</li></ul></li></ul>
3. Maintenance &amp; Support:<ul><li><ul><li>
Provide ongoing maintenance, diagnostic support, and troubleshooting for hydraulic systems in operational fire trucks.</li><li>
Offer technical assistance to service teams to resolve hydraulic issues during routine maintenance or repairs.</li><li>
Ensure systems are compliant with safety regulations and industry standards.</li></ul></li></ul>
4. Compliance &amp; Documentation:<ul><li><ul><li>
Ensure hydraulic systems comply with industry regulations, safety standards, and environmental requirements.</li><li>
Prepare technical documentation and reports for internal use and client presentations.</li></ul></li></ul>
5. Collaboration &amp; Coordination:<ul><li><ul><li>
Work closely with product managers, fire truck designers, and manufacturing teams to ensure seamless integration of hydraulic systems into vehicle designs.</li><li>
Liaise with suppliers to source hydraulic components and materials, ensuring quality and cost-efficiency.</li></ul></li></ul>
</div><div><h3 class="jobSectionHeader">Desired Candidate Profile</h3>
<div><ul><li>Education: Bachelor's degree in Mechanical Engineering, Fluid Mechanics, or a related field. A Master's degree or specialization in hydraulics is a plus.</li><li>
Experience: Minimum of 3-5 years of experience in hydraulic system design, ideally within the automotive, fire truck, or emergency vehicle industry.</li></ul>
</div>Keyword: Hydraulic Engineer,Hydraulic System Designer,Fire Truck Specialist,Mechanical Hydraulic Engineer,Fire Truck Hydraulic Consultant,Hydraulic Applications Engineer,Emergency Vehicle Engineer,Automation Studio</div></div>

Hydraulic Engineer (Fire Trucks)

Abdulla Al Arif Investment

Job Description &ndash; Firefighting EngineerLocation: UAE Department: Engineering / Fire Protection Reports To: Senior Fire Engineer / Project Manager1. Role PurposeThe Firefighting Engineer is responsible for designing, reviewing, coordinating, and supervising the installation, testing, and commissioning of firefighting systems in compliance with UAE Fire &amp; Life Safety Code, NFPA standards, and project specifications. The engineer ensures that all fire protection systems are technically sound, compliant, and executed according to quality and safety standards.2. Key ResponsibilitiesDesign &amp; Engineering<ul><li>Prepare and review firefighting system designs including fire pumps, sprinkler systems, standpipes, hydrants, FM200, CO&#8322;, foam systems, and water mist systems.</li><li>Develop hydraulic calculations, layout drawings, and system schematics using relevant software.</li><li>Ensure designs comply with UAE Fire &amp; Life Safety Code, NFPA, and project specifications.</li><li>Prepare technical drawings, BOQs, material submittals, and design documentation.</li></ul>Site Coordination &amp; Execution<ul><li>Supervise installation activities to ensure proper execution of firefighting systems.</li><li>Conduct site inspections to verify system quality, installation standards, and compliance with approved drawings.</li><li>Coordinate with MEP teams, contractors, consultants, and Civil Defense authorities.</li><li>Review and approve materials, equipment, and system components prior to installation.</li></ul>Testing, Commissioning &amp; Approvals<ul><li>Prepare and participate in testing, commissioning, and integrated system checks.</li><li>Coordinate with UAE Civil Defense for site inspections, system approvals, and final certifications.</li><li>Ensure systems are fully operational and meet required performance criteria.</li></ul>Documentation &amp; Compliance<ul><li>Prepare method statements, risk assessments, and QA/QC documents related to firefighting works.</li><li>Maintain project documentation including inspection reports, test certificates, and compliance records.</li><li>Ensure work is carried out in accordance with HSE standards and organizational policies.</li></ul>Technical Support<ul><li>Assist in resolving technical issues and design challenges on-site.</li><li>Provide technical input during project meetings and coordination sessions.</li><li>Support procurement teams with technical evaluation of firefighting equipment.</li></ul>3. Experience &amp; QualificationExperience<ul><li>3&ndash;4 years of experience as a Firefighting Engineer or similar role within the UAE.</li><li>Hands-on experience with installation, testing, and commissioning of firefighting systems.</li><li>Strong knowledge of UAE Civil Defense approval processes.</li><li>Experience working with consultants, contractors, and MEP project teams.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s Degree in Mechanical Engineering (preferred) or related engineering field.</li><li>Knowledge of NFPA, UAE Fire &amp; Life Safety Code, and international fire protection standards.</li><li>Certifications in fire safety or firefighting systems (e.g., NFPA courses, Civil Defense-approved training) are an advantage.</li></ul>4. Skills &amp; Competencies<ul><li>Strong understanding of firefighting system design &amp; installation</li><li>Proficiency in AutoCAD, hydraulic calculation software (e.g., Elite Fire), and MS Office</li><li>Strong coordination and communication skills</li><li>Problem-solving and technical troubleshooting</li><li>Attention to detail and quality-focused mindset</li><li>Ability to work under pressure and meet deadlines</li></ul>5. Additional Requirements<ul><li>UAE driving license (preferred)</li><li>Ability to travel to project sites across the UAE</li><li>Familiarity with HSE guidelines and site safety practices</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per monthExperience:<ul><li>Firefighting Engineer: 3 years (Preferred)</li></ul>

Fire Fighting Engineer

Al Haktur IT Solutions

<div>Al Haktur IT Solutions is looking for a skilled and dedicated IT Support Engineer to join our growing team in Dubai. This role is ideal for a tech-savvy professional who can provide reliable technical support, troubleshoot issues efficiently, and ensure smooth IT operations across the organization.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, networking, and system-related issues.</li>
<li>Install, configure, and maintain computers, printers, routers, and other IT equipment.</li>
<li>Monitor system performance and ensure minimal downtime.</li>
<li>Troubleshoot and resolve issues related to operating systems, applications, and network connectivity.</li>
<li>Manage user accounts, permissions, and IT security protocols.</li>
<li>Assist in upgrading systems, deploying new technologies, and maintaining IT infrastructure.</li>
<li>Ensure data backup processes and cybersecurity measures are followed.</li>
<li>Document issues, resolutions, and system configurations.</li>
<li>Coordinate with vendors for IT equipment procurement, repairs, and maintenance.</li>
<li>Support employees with remote and on-site IT requirements.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li>
<li>Proven experience as an IT Support Engineer or similar IT role.</li>
<li>Strong knowledge of Windows, macOS, networking concepts, and troubleshooting tools.</li>
<li>Familiarity with firewalls, VPN, cybersecurity basics, and cloud platforms is an advantage.</li>
<li>Excellent problem-solving, communication, and time-management skills.</li>
<li>Ability to work independently and manage multiple tasks effectively.</li>
</ul>
Joining Al Haktur IT Solutions in Dubai as an IT Support Engineer offers an excellent opportunity to develop your technical skills while contributing to a forward-thinking IT environment. If you enjoy solving technical challenges and supporting organizational growth, we welcome your application.</div>

IT Support Engineer

Explore 6766+ System support engineer in Dubai Jobs In Dubai Dha Licensed Jobs In Dubai this December. Find roles across top companies and apply now to boost your career.

6766 system support engineer jobs IN Dubai Jobs In Dubai Dha Licensed Jobs In Dubai

System Support Engineer

System Support Engineer

System Support Engineer

Automation Engineer

Hydraulic Engineer (Fire Trucks)

Fire Fighting Engineer

IT Support Engineer