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senior operations manager

team lead inbound operations

Amazon

<div>
 
 Description
 
 
 
 At Amazon, we strive to be Earth&rsquo;s most customer-centric company where people can find and discover anything they want to buy online. We hire the world&rsquo;s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We&rsquo;re making history and the good news is we&rsquo;ve only just begun
 
 
 Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety &amp; quality in mind.
 
 
 
 Job Deliverables
 
 
 
 <ul>
 <li>
 Daily Management of shift:
 </li>
 <li>
 Administrative management of associates
 </li>
 <li>
 Job allocation to associates
 </li>
 <li>
 Monitoring and mentoring of associates on productivity, quality and safety.
 </li>
 <li>
 Monitor status of counts and problem solve queues
 </li>
 <li>
 Responsible for shift quality and associated action plans
 </li>
 <li>
 Preparing and implementing training and development plans for associates
 </li>
 <li>
 Conduct a 4M and 5S audit for the respective work stations on a daily basis
 </li>
 <li>
 Stand-in for Area Manager
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree
 </li>
 <li>
 Speak, write, and read fluently in English
 </li>
 <li>
 Experience with Microsoft Office products and applications
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in an operational role
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ASSPL - Telangana
 
 
 Job ID: A3101420
</div>

Team Lead, Inbound Operations

SHI Solutions India Pvt. Ltd.

<div>
 
 
 Position :
 
 Technical Operations Manager - MSP
 
 
 
 Location:
 
 Hyderabad Office
 
 
 
 Work Environment:
 
 24x7 Operations Support
 
 
 
 Exp
 
 : 12 to 15 years
 
 
 
 NP
 
 : Immediate Joiners
 
 
 
 
 
 
 Overview:
 
 
 
 Oversee the operations of the business during a specific time or work shift. Manage employees assigned to a particular shift and ensure they are working on their specific tasks. Ensure required manpower is met. Responsible for monitoring sales, balancing finances, maintaining records, and responding to challenges during the shift.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Operational &amp; Team Management
 
 
 <ul>
 <li>
 Team Supervision and Leadership
 </li>
 <li>
 Assigning Tasks and Delegating Duties Effectively
 </li>
 <li>
 Providing Guidance, Motivation, and Training
 </li>
 <li>
 Ensuring Operational Targets and KPIs Are Met
 </li>
 <li>
 Monitoring Daily Activities and Adjusting Workflows as Needed
 </li>
 <li>
 Coordinating with Different Departments for Smooth Operations
 </li>
 <li>
 Ensuring High Standards of Customer Service Are Maintained
 </li>
 <li>
 Handling Escalated Situations
 </li>
 <li>
 Addressing MSP Customer Complaints and Resolving Issues in a Timely Manner
 </li>
 <li>
 Ensuring Compliance with Company Policies and Regulations
 </li>
 <li>
 Monitoring Work Practices to Maintain a Safe and Compliant Environment
 </li>
 <li>
 Maintaining Shift Records, Logs, and Reports
 </li>
 <li>
 Communicating Shift Performance and Issues to Upper Management and Ensuring Shift Handover Compliance
 </li>
 <li>
 Review and Approve Timesheets
 </li>
 <li>
 Weekly and Monthly Review Calls, Publishing Reports and Metrics
 </li>
 <li>
 Coordination with Offshore and Onsite Stakeholders
 </li>
 </ul>
 
 
 
 
 
 Delivery &amp; Operations Excellence
 
 
 <ul>
 <li>
 Governance of Delivery Processes and Standards
 </li>
 <li>
 Risk and Issue Identification, Tracking, and Mitigation
 </li>
 <li>
 Escalation Management and Resolution
 </li>
 <li>
 Senior-Level Team Management (including L3 Engineers)
 </li>
 <li>
 Performance Management, Career Lattice Planning, and Scorecard Reviews
 </li>
 <li>
 Defining and Monitoring KRAs and SLAs
 </li>
 <li>
 Application of ITIL &amp; ITSM Frameworks
 </li>
 <li>
 Driving Delivery Excellence through Continuous Improvement Initiatives
 </li>
 </ul>
 
 
 
 
 
 Technical Delivery Expertise
 
 
 <ul>
 <li>
 Proven experience in
 
 Infrastructure Delivery/Operations
 
 across
 
 On-Premises and Cloud Environments
 
 </li>
 <li>
 Hands-on expertise in at least one core technology area:
 </li>
 </ul>
 
 
 Microsoft Azure
 
 
 
 
 Amazon Web Services (AWS)
 
 
 
 
 Microsoft 365 (M365)
 
 
 
 
 Networking
 
 
 
 
 Database Management
 
 
 
 
 Virtualization Technologies
 
 
 <ul>
 <li>
 Ability to lead technical teams and drive resolution of complex infrastructure issues
 </li>
 <li>
 Strong understanding of service delivery models, automation, and cloud migration strategies
 </li>
 <li>
 Collaboration with architecture and engineering teams to ensure scalable and secure infrastructure solutions
 </li>
 </ul>
 
 
</div>

Technical Operations Manager

Signant Health

<div>
 
 About Signant Health
 
 
 
 At Signant Health, we are on a mission to help bring life-changing treatments to patients faster. As a global leader in clinical trial technology and services, we operate at the intersection of science and innovation&mdash;partnering with biopharmaceutical companies to simplify trial execution and enhance the patient experience. With a collaborative culture, cutting-edge digital solutions, and a focus on real-world impact, Signant is where your work drives meaningful change in global healthcare.
 
 
 
 Role Purpose
 
 
 
 Provide strategic operational leadership to the logistics project service team while delivering comprehensive oversight of all outsourced vendors managing global supply chain operations. This role serves as the central command center for end-to-end supply chain execution, including import/export activities, cross-border logistics, customs compliance, and forecasting/planning processes. The Associate Director will drive performance excellence across internal teams and external vendor networks while ensuring seamless coordination with Global Project Management and other stakeholders to optimize supply chain performance and service delivery throughout project lifecycles.
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Operational Leadership &amp; Team Management
 </li>
 <li>
 Team Leadership: Provide strategic direction, performance management, and professional development to the logistics project service team members
 </li>
 <li>
 Resource Management: Optimize team resource allocation, manage workload distribution, and ensure adequate staffing levels across logistics project service team to meet project demands
 </li>
 <li>
 Process Excellence: Lead continuous improvement initiatives to streamline logistics processes, enhance service delivery efficiency, and implement best practices across operations
 </li>
 <li>
 Cross-Functional Coordination: Facilitate seamless collaboration between logistics team and other business functions to ensure on-time, quality project delivery
 </li>
 <li>
 Knowledge Development: Ensure comprehensive team training on current procedures, international regulations, compliance requirements, and industry best practices
 </li>
 <li>
 Issue Resolution: Take full accountability for escalations and investigations from internal and external stakeholders, ensuring timely and effective resolution
 </li>
 <li>
 Subject Matter Expertise: Serve as primary expert for Global Project Management and external clients, providing training, guidance, and best practice recommendations
 </li>
 <li>
 Comprehensive Vendor Oversight &amp; Management
 </li>
 <li>
 Vendor Performance Management: Oversee all third-party logistics providers and outsourced supply chain operations vendors to ensure seamless end-to-end supply chain execution
 </li>
 <li>
 KPI Development &amp; Monitoring: Establish, track, and optimize Key Performance Indicators for service quality, delivery performance, cost efficiency, compliance adherence, and customer satisfaction across all vendor relationships
 </li>
 <li>
 Contract Management: Negotiate, implement, and actively manage service level agreements (SLAs) with all outsourced partners, ensuring alignment with business objectives
 </li>
 <li>
 Operational Excellence: Conduct regular vendor performance reviews, and capability evaluations to drive process optimization and maintain service standards
 </li>
 <li>
 Risk Mitigation: Develop comprehensive risk management strategies and contingency plans to ensure business continuity across the entire vendor network
 </li>
 <li>
 Vendor Development: Work proactively with vendors to identify improvement opportunities and implement performance enhancement initiatives
 </li>
 <li>
 Import &amp; Export Operations &amp; Compliance Management
 </li>
 <li>
 Regulatory Compliance: Ensure all international shipments comply with customs regulations, import and export requirements, and documentation requirements for both origin and destination countries
 </li>
 <li>
 Documentation Management: Oversee preparation, accuracy, and timely submission of all import and export documentation including commercial invoices, packing lists, and other documents as needed.
 </li>
 <li>
 Cross-Border Coordination: Manage complex cross-border logistics for electronic devices and ancillary items, ensuring smooth customs clearance and delivery
 </li>
 <li>
 Compliance Monitoring: Maintain current knowledge of changing international trade regulations and implement necessary process adjustments to ensure ongoing uninterrupted project delivery
 </li>
 <li>
 Forecasting &amp; Planning Leadership
 </li>
 <li>
 Demand Planning: Lead the development and execution of comprehensive demand forecasting processes in collaboration with various stakeholders
 </li>
 <li>
 Supply Chain Planning: Drive strategic planning initiatives to optimize inventory levels, reduce lead times, and improve supply chain efficiency
 </li>
 <li>
 Scenario Planning: Develop and maintain contingency plans for various demand scenarios, supply disruptions, and market changes
 </li>
 <li>
 Cross-Functional Planning Coordination: Work closely with various stakeholders and finance teams to align supply chain plans with business objectives and project timelines
 </li>
 <li>
 Planning Process Optimization: Continuously improve forecasting accuracy and planning processes through data analysis, technology implementation, and best practice adoption
 </li>
 <li>
 Performance Management &amp; Strategic Planning
 </li>
 <li>
 Performance Optimization: Monitor customer service metrics, operational KPIs, and implement continuous improvement initiatives across all supply chain operations
 </li>
 <li>
 Budget Management: Support budget planning, cost management, and profitability optimization within supply chain operations while maintaining service excellence
 </li>
 <li>
 Standards Development: Establish and maintain performance standards for both internal teams and external vendor operations, ensuring consistent service delivery
 </li>
 <li>
 Problem Resolution: Investigate and resolve complex technical, operational, and logistical challenges across the global supply chain network
 </li>
 <li>
 Strategic Planning: Contribute to long-term supply chain strategy development, including technology adoption, process improvements, and market expansion initiatives
 
 
 </li>
 </ul>
 
 Essential Requirements
 
 
 
 
 Knowledge, Skills &amp; Attributes
 
 
 
 
 Leadership &amp; Collaboration
 
 
 
 <ul>
 <li>
 Demonstrated experience leading and developing high-performing global teams of 10+ members
 </li>
 <li>
 Advanced cross-functional collaboration skills with proven ability to influence and work effectively across all organizational levels
 </li>
 <li>
 Cultural competency and ability to operate effectively across global time zones and diverse cultures
 </li>
 <li>
 Experience managing both direct reports and vendor relationships simultaneously
 
 
 </li>
 </ul>
 
 Customer Service Excellence
 
 
 
 <ul>
 <li>
 Extensive experience in fast-paced, customer-focused service environments with measurable service level achievements
 </li>
 <li>
 Advanced customer service issue investigation, root cause analysis, and resolution expertise
 </li>
 <li>
 Proven ability to prioritize and manage competing customer demands while maintaining service excellence
 </li>
 <li>
 Demonstrated "can do" attitude with strong team orientation and customer advocacy mindset
 
 
 </li>
 </ul>
 
 Process &amp; Performance Management
 
 
 
 <ul>
 <li>
 Substantial experience in process standardization, optimization, and continuous improvement methodologies
 </li>
 <li>
 Advanced proficiency in data analysis, reporting, and computer systems management
 </li>
 <li>
 Exceptional organizational skills with demonstrated ability to prioritize multiple complex initiatives effectively
 </li>
 <li>
 Experience with performance management systems and KPI development/monitoring
 
 
 </li>
 </ul>
 
 Forecasting &amp; Planning Expertise
 
 
 
 <ul>
 <li>
 Proven experience in demand forecasting, capacity planning, and supply chain planning processes
 </li>
 <li>
 Strong analytical skills with ability to interpret market trends, historical data, and business projections
 </li>
 <li>
 Experience with planning software, forecasting tools, and data analysis platforms
 </li>
 <li>
 Understanding of statistical forecasting methods and planning best practices
 
 
 </li>
 </ul>
 
 Communication &amp; Problem-Solving
 
 
 
 <ul>
 <li>
 Exceptional written and verbal communication skills with ability to present complex information clearly to diverse audiences
 </li>
 <li>
 Demonstrated ability to cultivate adaptive, solution-based work culture and drive change management initiatives
 </li>
 <li>
 Advanced technical issue resolution capabilities with experience managing complex, multi-stakeholder problems
 
 
 </li>
 </ul>
 
 Desirable Requirements
 
 
 
 
 Strategic &amp; Industry Experience
 
 
 
 <ul>
 <li>
 Strategic thinking ability to align supply chain operations with long-term corporate objectives and market dynamics
 </li>
 <li>
 Specific experience in supply chain management and regulatory requirements
 </li>
 <li>
 Hands-on experience in import/export of electronic devices
 
 
 </li>
 </ul>
 
 Operational Experience
 
 
 
 <ul>
 <li>
 Comprehensive risk management knowledge and practical experience addressing supply chain challenges
 </li>
 <li>
 Direct warehouse environment experience and understanding of distribution operations
 </li>
 <li>
 Proven track record operating successfully in global marketplace with multiple regulatory jurisdictions
 </li>
 <li>
 Experience with supply chain technology implementation and system optimization
 
 
 </li>
 </ul>
 
 Education &amp; Professional Development
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in supply chain management, Logistics, Business Administration, or equivalent relevant experience
 </li>
 <li>
 Continuous learning mindset with commitment to staying current on industry trends and best practices
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 At Signant Health, you will be part of a global team that is transforming clinical research and improving patient lives. You&rsquo;ll have the opportunity to work with cutting-edge digital health solutions, partner with leading life sciences organizations, and grow your career in a culture that values collaboration, innovation, and integrity.
</div>

Associate Director Supply Chain Operations - Operations

NxtWave

<div>
 
 
 Manager &ndash; Business Process Excellence &amp; Assurance
 
 
 
 
 Location - Hyderabad (Onsite)
 
 
 
 
 
 
 
 Role Purpose
 
 
 
 To lead NxtWave&rsquo;s Business Process Excellence &amp; Assurance function - driving operational excellence, execution discipline and continuous improvement across the organisation. The role focuses on building data-led, scalable and efficient business processes that enable consistent delivery and sustained growth.
 
 
 
 
 
 
 About the Role
 
 
 
 We&rsquo;re looking for a
 
 strategic hands-on leader
 
 to manage NxtWave&rsquo;s Business Process Excellence &amp; Assurance team - a fast-growing group responsible for identifying process gaps, strengthening execution and driving measurable improvements across all business functions.
 
 
 This role is ideal for someone who thrives at the intersection of
 
 operations, data, quality assurance and problem-solving.
 
 You&rsquo;ll lead multiple improvement projects, connect insights across functions and turn operational data into clear, actionable strategies.
 
 
 You&rsquo;ll collaborate closely with business heads, ensure every initiative is tracked to closure and build systems that make NxtWave&rsquo;s scale story structured, efficient and sustainable.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Team Leadership &amp; Delivery Management
 
 
 <ul>
 <li>
 Lead, coach and expand a team of Business Process Excellence &amp; Assurance Specialists.
 </li>
 <li>
 Define quarterly project roadmaps and ensure timely completion of all assigned initiatives.
 </li>
 <li>
 Maintain high standards of analytical rigour, report quality and stakeholder communication.
 </li>
 </ul>
 
 
 Process Review &amp; Optimization
 
 
 <ul>
 <li>
 Oversee process reviews across Sales, Product Delivery, Marketing, HR and Support teams.
 </li>
 <li>
 Identify improvement opportunities, design better workflows and ensure consistent execution across functions.
 </li>
 <li>
 Drive closure of improvement actions and ensure measurable impact post-implementation.
 </li>
 </ul>
 
 
 Data Analysis &amp; Insight Generation
 
 
 <ul>
 <li>
 Use business data to identify performance gaps, delays or inefficiencies.
 </li>
 <li>
 Translate findings into simple, insight-driven reports for leadership.
 </li>
 <li>
 Build dashboards that track process health, performance trends and improvement metrics.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with business heads and function leads to align priorities and track outcomes.
 </li>
 <li>
 Represent the team in leadership reviews and ensure all agreed actions are executed.
 </li>
 <li>
 Document learnings and build standard operating frameworks for repeatable success.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 
 
 Experience &amp; Background
 
 
 <ul>
 <li>
 4+ years of experience in
 
 Process Excellence, Business Operations or Strategy &amp; Performance
 
 roles.
 </li>
 <li>
 Minimum 2 years leading teams or cross-functional projects.
 </li>
 <li>
 Prior experience in
 
 EdTech or Service Operations
 
 preferred.
 </li>
 </ul>
 
 
 Analytical &amp; Technical Skills
 
 
 <ul>
 <li>
 Strong command of data analysis tools (Excel/Sheets; exposure to SQL or BI tools is a plus).
 </li>
 <li>
 Ability to draw insights from data and link them to business decisions.
 </li>
 <li>
 Familiarity with process design and improvement frameworks.
 </li>
 </ul>
 
 
 Leadership &amp; Execution Skills
 
 
 <ul>
 <li>
 Proven ability to translate strategy into execution.
 </li>
 <li>
 Strong project management and stakeholder handling capabilities.
 </li>
 <li>
 Track record of driving change through structured thinking and collaboration.
 </li>
 </ul>
 
 
 Mindset &amp; Growth Orientation
 
 
 <ul>
 <li>
 Detail-oriented, structured and outcome-driven.
 </li>
 <li>
 Comfortable navigating dynamic, fast-scaling environments.
 </li>
 <li>
 Enthusiastic about leveraging
 
 AI and automations
 
 to make processes smarter and faster.
 </li>
 </ul>
 
 
 Communication
 
 
 <ul>
 <li>
 Excellent presentation and storytelling skills - able to simplify data and influence decisions.
 </li>
 </ul>
 
 
 
 
 
 Work Profile:
 
 
 <ul>
 <li>
 
 Working Days:
 
 5 days (Mon - Fri)
 </li>
 <li>
 
 Work Mode:
 
 Work-from-Office, Hyderabad
 </li>
 <li>
 
 Compensation:
 
 As per industry standards
 </li>
 </ul>
 
 
 
 
 
 About NxtWave:
 
 
 
 NxtWave is one of India&rsquo;s fastest-growing tech upskilling organisations. An official partner of the National Skill Development Corporation (NSDC) and a World Economic Forum Technology Pioneer (2024), our mission is to bridge the gap between education and employability. Our programs equip youth&mdash;many of them first-generation graduates-with industry-relevant technical skills and a job-ready portfolio.
 
 
 To date, NxtWave has learners across 35 states and Union Territories with alumni hired by 2,000+ companies, including Google, Amazon, Nvidia, Goldman Sachs, Oracle, and Deloitte, delivering tangible hiring outcomes.
 
 
 Founded by Rahul Attuluri (ex-Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur), NxtWave has raised ₹275 crore, led by Greater Pacific Capital. Founders Anupam Pedarla and Sashank Gujjula were recognized in the 2024 Forbes India 30 Under 30 for their outstanding contributions to transforming tech education in India.
 
 
 
 
 
 
 Why Join Us
 
 
 <ul>
 <li>
 You&rsquo;ll lead one of the most cross-functional and data-driven teams in the organisation and work directly with business heads to enhance efficiency, predictability and scale.
 </li>
 <li>
 This role offers a unique opportunity to
 
 shape how NxtWave builds scalable systems
 
 , while working at the forefront of operational excellence and AI-enabled transformation.
 </li>
 <li>
 If you enjoy solving business problems, building structure from complexity and leading high-impact teams - this is the place to grow.
 </li>
 </ul>
</div>

Process Manager

Deloitte

<div>
 
 Summary
 
 
 
 
 Position Summary
 
 
 
 
 Tax Consultant II &ndash; Canada Global Employer Services- Hyderabad
 
 
 
 Do you have a passion to work for US based clients of Deloitte Tax and transform their current state of tax to the next generation of tax functions? Are you ready to take the next step in your career to find new methods and processes to assist clients in improving their tax operations? Are you ready to fulfil your potential and want to have a significant impact to global initiatives? If the answer to all of the above is &ldquo;Yes,&rdquo; come join Business Tax Services group in Deloitte India (Offices of the U.S), a service line of Deloitte Tax LLP!
 
 
 Deloitte Tax Services India Private Limited commenced operations in June 2004. Since then, nearly all of the Deloitte Tax LLP (&ldquo;Deloitte Tax&rdquo;) U.S. service lines have obtained support through Deloitte Tax in India. Deloitte Tax in India offers you opportunities to learn U.S. taxation, a much sought-after career option.
 
 
 At Deloitte, we are leading clients through the tax transformation taking place in the marketplace. We offer a broad range of fully integrated tax services and add greater impact to clients by combining technology and tax technical resources to uncover insights and smarter solutions for navigating an increasingly complex global environment.
 
 
 
 Work you&rsquo;ll do
 
 
 
 Increasingly complex tax decisions can have a significant effect&mdash;positive or negative&mdash;on the future of our clients&rsquo; business. Our approach combines insight and innovation from multiple disciplines with business and industry knowledge to help our clients excel globally.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Prepare Canadian and US personal income tax returns for expatriates, inbound assignees, and cross-border employees.
 </li>
 <li>
 Assist with tax equalization calculations, hypothetical tax, and payroll reconciliations for globally mobile employees.
 </li>
 <li>
 Research and analyze Canadian and international tax laws, treaties, and regulations impacting global mobility.
 </li>
 <li>
 Respond to client and assignee inquiries regarding tax positions, filings, and compliance requirements.
 </li>
 <li>
 Assist with the preparation of cost projections, assignment letters, and compensation summaries.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in accounting, Finance, or a related field
 </li>
 <li>
 2-3 years of experience in personal tax compliance, preferably with exposure to expatriate or cross-border tax matters
 </li>
 <li>
 Knowledge of Canadian and US individual tax regulations and tax treaty provisions
 </li>
 <li>
 Proficiency with tax preparation software (e.g., Taxprep, CCH, or similar), Microsoft Office Suite and Adobe Acrobat
 </li>
 <li>
 Strong analytical, organizational, and communication skills
 </li>
 <li>
 Ability to manage multiple priorities and deadlines in a fast-paced environment
 
 
 </li>
 </ul>
 #TaxFY26
 
 
 #AccountingFY26
 
 
 
 Our purpose
 
 
 
 Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
 
 
 
 Our people and culture
 
 
 
 Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
 
 
 
 Professional development
 
 
 
 At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
 
 
 
 Benefits To Help You Thrive
 
 
 
 At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
 
 
 
 Recruiting tips
 
 
 
 From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
 
 
 Requisition code: 304683
</div>

Tax Consultant II- Canada GES- Hyderabad

Genpact

<div>
 
 Responsibilities: &bull; Lead large teams, groom and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets. &bull; Handle the delivery of outsourced services F&amp;A : OTC to ensure customer happiness and increased revenue through client up-sell &bull; Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings &bull; Sound knowledge in the OTC aspects.&bull; Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda &bull; Must be able to work with cross functional teams like Operations, GPO, Digital team, Transformation team, Transitions team etc. &bull; Pro-active, ability to trouble shoot, work through organizational change scenarios. &bull; Implement appropriate mechanisms to identify, understand and intensify performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps. &bull; Collaborate in the new deal process including solutioning, pricing, due diligence, transition and stabilization.
 
 
 
</div>

Vice President - F&A Operations

<div>
 
 Summary
 
 
 
 
 Position Summary
 
 
 
 
 Enterprise Performance
 
 
 
 Our Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to support the delivery of holistic performance improvement and digital transformation. We support Deloitte client service teams of strategic advisors and architects, differentiated by our industry depth to help collaborate with leading insights providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable the heart of business solutions.
 
 
 
 Position Summary
 
 
 
 
 Level: Consultant or equivalent
 
 
 
 As an experienced Consultant at Deloitte Consulting Services, you will be responsible for individually delivering high quality work products within due timelines. Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.
 
 
 
 Work you&rsquo;ll do:
 
 
 
 Drive alignment among cross-functional teams in Planning, Sourcing, and Finance by securing the necessary funding and budgeting for global server rack delivery. Manage and orchestrate order execution, change orders, and invoicing processes, ensuring smooth business operations. Collaborate on roadmaps to automate and streamline tooling and processes, working on requirements, solution design, testing, launch, and ongoing improvements. Lead the enablement of metrics and reporting, gathering insights and diagnosing performance on key metrics like On Time Delivery and Supplier Supply Commit accuracy. Partner with Sourcing to maintain accurate product catalogs, price lists, and lead times, supporting efficient supply chain operations.
 
 
 
 The team:
 
 
 
 The Enterprise Performance team leverages deep industry knowledge, strong analytical skills, and practical approaches to address clients&rsquo; toughest business challenges. Our professionals as part of the Supply Chain Network Operations (SCNO) service line within Enterprise Performance focus on helping organizations achieve sustainable competitive advantage throughout their operations, spanning product development, planning, sourcing, manufacturing, logistics, and distribution. We excel at translating strategic objectives into tangible, measurable outcomes at the operational level. By aligning high-level goals with frontline execution, we ensure our clients realize real value and improved performance across every stage of their supply chain and operations.
 
 
 
 Qualifications
 
 
 
 
 Must Have Skills/Project Experience/Certifications:
 
 
 
 <ul>
 <li>
 Experience of 3 to 7 years in Supply Chain Management or adjacent domains.
 </li>
 <li>
 Experience working in an analytical and results focused role.
 </li>
 <li>
 Experience in improving business processes.
 </li>
 <li>
 Experience working and demonstrated experience influencing stakeholders and business partners.
 
 
 </li>
 </ul>
 
 Good to Have Skills/Project Experience/Certifications:
 
 
 
 <ul>
 <li>
 Knowledge of different supply chain models (Hub-spoke, drop-ship, reverse logistics, ODM/JDM/OEM business models).
 </li>
 <li>
 Demonstrated experience driving a plan to bring resolution to differing opinions, reaching out across functional boundaries to drive collaboration and sharing credit in a team environment.
 </li>
 <li>
 Experience and knowledge of procurement tooling/B2B systems &amp; feeds (ERP, EDI, etc.)
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 MBA degree or equivalent from accredited university
 
 
 </li>
 </ul>
 
 Location:
 
 
 
 <ul>
 <li>
 Bengaluru/Hyderabad/Pune/Chennai/Kolkata
 
 
 </li>
 </ul>
 
 Shift Timings:
 
 
 
 <ul>
 <li>
 11 AM to 8 PM or 2 PM to 11 PM IST as per business requirements
 
 
 </li>
 </ul>
 #SCNOFY26Hiring
 
 
 
 Our purpose
 
 
 
 Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
 
 
 
 Our people and culture
 
 
 
 Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
 
 
 
 Professional development
 
 
 
 At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
 
 
 
 Benefits To Help You Thrive
 
 
 
 At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
 
 
 
 Recruiting tips
 
 
 
 From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
 
 
 Requisition code: 314570
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