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technical services specialist

Sysmex Türkiye

<div>
 
 
 Find a Better Way...
 
 
 
 
 ...to use your skills and experience.
 
 
 
 This is the time to let your talent come to life. To maximize your knowledge and use it for the greater good. To work with the best professionals using state-of-the-art technology and improve lives with your innovative ideas and ambitious dreams. Find a better way: the Sysmex Way.
 
 
 
 
 
 We are looking for a
 
 Technical Service Specialist
 
 to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers to enhance customer satisfaction levels for products of his responsibility e.g. Hematology, Clinical Flow Cytometry, Hemostasis, Urinalysis, or other products as assigned. This position will be part of Technical Services Team that serves not only for Turkey, but also Uzbekistan, Tajikistan, Kyrgyzstan, Turkmenistan, Azerbaijan, Kazakhstan, Israel, Iran, Lebanon, Jordan, Iraq, Syria, Palestine.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Maintain response time &amp; downtime as per the SLA to assigned customers
 </li>
 <li>
 Accountable for instruments installation and Warranty service in the Field.
 </li>
 <li>
 Develop and deliver a productivity strategy that contributes quarterly impacts to the business
 </li>
 <li>
 Ensure all in-field activities are carried out safely complying with company environmental Health &amp; Safety (EHS) guidelines and procedures
 </li>
 <li>
 Perform field service as advised by the Team Leader, carrying out repairs, maintenance, and installation of instrumentation in the responsible area
 </li>
 <li>
 Execute preventive maintenance calls as scheduled
 </li>
 <li>
 Maintain personal service spares issued and inventory records to the highest standard
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Have a bachelor's degree in Electric/Electronic and Biomedical Engineering or equivalent qualification
 </li>
 <li>
 Min. 2 years of field service experience in Vitro Diagnostics or medical devices
 </li>
 <li>
 Fluent oral and written English skills
 </li>
 <li>
 Valid driver's license and experience
 </li>
 <li>
 Ability to use all Microsoft office applications
 </li>
 <li>
 Completed military service for male candidates
 </li>
 <li>
 Competence in interactive communication, problem solving and timely reporting
 </li>
 <li>
 Read and understand fluidic and electrical drawing
 </li>
 <li>
 Positive working attitude with a sense of urgency and result oriented
 </li>
 <li>
 Able to work independently as well as an effective team player.
 </li>
 <li>
 Candidates preferably residing in Istanbul, with no travel restrictions to Turkey and the aforementioned TCAL countries.
 </li>
 </ul>
 
 
 
 
 
 What Do We Offer?
 
 
 <ul>
 <li>
 Private health insurance coverage from day one,
 </li>
 <li>
 Life insurance,
 </li>
 <li>
 Company Car
 </li>
 <li>
 A dynamic and collaborative work environment,
 </li>
 <li>
 Opportunities for learning, development, and career growth,
 </li>
 <li>
 A family atmosphere as well as innovative working in an international environment. You will join a stable and healthy company, market leader in its field, certified as
 
 Great Place to Work.
 
 </li>
 </ul>
 
 
 
 
 
 Equal Opportunity Statement
 
 
 
 *Please read our Privacy Policy
 
 
 
</div>

Technical Services Specialist

Stryker

<div><h3 class="jobSectionHeader">Why join Stryker?</h3>
Looking for a place that values your unique talents? Discover Stryker's award-winning culture. 
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<h3 class="jobSectionHeader">
Job description</h3>
We are excited to be named one of the World&rsquo;s Best Workplaces by Fortune Magazine!
 
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards &ndash; not to mention various social and recreational activities, all of which are location specific.<div><h1 class="jobSectionHeader"> 
What You Will Do:</h1><ul><li>
Fault detection and repair of company products</li><li>
Undertakes the service and repair of company products to the required standards</li><li>
Responsible for the testing of company products and provides fully complete test and service reports</li><li>
Performs upgrades on company devices as required</li><li>
Has periodic maintenance visits and performs calibrations on company devices as required</li><li>
Informs her/his supervisor to keep on critical levels of spare parts inventory to fulfil warranty downtime obligations</li><li>
Establishes relations with the key stakeholders affecting the decision to purchase Customer Support products and services as well as with existing/potential customers to improve and maintain continuity of such relations</li><li>
Supports service partners/dealers and team members in troubleshooting company products</li><li>
Ensures all relevant repair/service information is entered into the database. (Or its replacement)</li><li>
Reports any customer complaints received by service department are handled within company quality system guidelines</li></ul><h1 class="jobSectionHeader">
What You Need:</h1><ul><li>
Bachelor's degree in Biomedical Engineering</li><li>
Fluency in both English and the local language</li><li>
Excellent command of Microsoft Office tools (Word, Excel, PowerPoint) and strong general computer skills</li><li>
Strong technical aptitude and problem-solving abilities</li><li>
Proven ability to manage time effectively and handle multiple tasks and projects simultaneously</li><li>
Ability to work under pressure and manage conflicts professionally</li><li>
Valid driving license</li><li>
Previous experience in a similar role is a plus</li></ul></div>
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.</div>

Roche

<div>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.<div>
The Position</div>
We are looking for a Technical Service Specialist located in &#304;stanbul (Avrupa) at Roche Diagnostics.
This is an exciting time to join Roche Support Teams. If you are passionate about problem solving then this is the position for you! As a research-focused healthcare company, Roche discovers, develops, and provides innovative diagnostics and therapeutic products and services that deliver significant benefits to patients and healthcare professionals - from early detection and prevention of diseases to diagnostics, treatment, and treatment monitoring. Roche is a successful company that can offer exciting career opportunities. We encourage and support your development in areas of your interest which will prepare you for the next level in your career path. We know that people are responsible for our success and we value our employees. Our commitment is to create a work environment where feeling valued, respected, and empowered is a daily experience.
The Opportunity
The Roche Support Teams are committed to providing industry-defining support to its customers. As a Technical Service Specialist, you will have the opportunity to travel and demonstrate your expertise as a technical repair and/or installation specialist for Roche-assigned product lines, and provide valued service to your laboratory customers in Turkey.
The Technical Service Specialist in the Roche Support Teams, position serves as a technical repair or installation specialist for Roche product lines.
The Roche Technical Service Specialist also;<ul><li>Provides routine technical support to customers on operational and maintenance aspects of system equipment</li></ul>
-Performs on-site service, repair, and/or installation of company products - This may include any aspect of field support and is not limited to mechanical/system hardware and software, networking/wireless networking<ul><li>Serves as customer contact on routine technical and service-related problems</li></ul><ul><li>Schedules and performs preventative maintenance per department policy</li></ul><ul><li>Monitors customer equipment performance and can respond and resolve most routine issues</li></ul><ul><li>Refers complex problems and issues to higher levels</li></ul><ul><li>Receives training and delivers service within the normal scope of the position</li></ul><ul><li>Follows documented practices, policies, and procedures in providing repair and installation support</li></ul><ul><li>Diagnoses mechanical, hardware, software, and system failure, using established procedures</li></ul><ul><li>Determines the most cost-effective repair/resolution to minimize customer downtime</li></ul><ul><li>Provides analysis, feedback, and recommendations on product failure trends and serviceability issues</li></ul><ul><li>Documents all activity in a manner compliant with the company&rsquo;s quality procedures</li></ul><ul><li>Responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions</li></ul><ul><li>Responsible for ensuring and maximizing customer satisfaction with Roche equipment and related products</li></ul><ul><li>Promotes effective, positive, and productive communication among the team to ensure and maximize the satisfaction of the customer base</li></ul><ul><li>Manages customer accounts at a level that promotes goodwill, confidence, and credibility to exceed customer expectations in terms of product, service, and support quality</li></ul><ul><li>Identifies revenue-generating and cost-saving opportunities, implements the Roche Diagnostics service agreement policy, and seeks out opportunities to market service contracts to existing customers</li></ul><ul><li>Maintains expenses within departmental guidelines and controls inventory and all company property</li></ul>
Who You Are<ul><li>
Bachelor&rsquo;s degree in Biomedical Engineering, Mechanical Engineering, Electrical/Electronic Engineering</li><li>
Advanced knowledge of electronics, electro-mechanical systems, and information technology</li><li>
Ability to serve as an internal technical resource for lower-level staff</li><li>
Knowledge of basic chemistry</li><li>
Ability to work after hours, provide weekend and holiday support on a rotated basis within an assigned territory and/or geographic region, and be on call 24/7 during rotation</li><li>
Good written/verbal communication, organization, and prioritization skills</li><li>
Good English communication skills</li><li>
Effective customer service skills, which include a positive attitude, helpful customer interaction, and maintenance of ongoing customer relationships</li><li>
Ability to travel, including some overnight travel, is required</li></ul><div>
Who we are</div>
A healthier future drives us to innovate. Together, more than 100&rsquo;000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. 
Let&rsquo;s build a healthier future, together.
Roche is an Equal Opportunity Employer.</div>

Technical Service Specialist

Marcel Aviation

<div>
 
 We are looking for " Technical Supply Specialist" who will work at the Headquarter of Marcel Havac&inodot;l&inodot;k.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in related fields (i.e. Civil Aviation )
 </li>
 <li>
 Excellent command of written and spoken English,
 </li>
 <li>
 Advanced knowledge in MS Office Application. (for experienced candidates, Wings NG or similar ERP solutions experience is a plus.)
 </li>
 <li>
 Preferably with minimum 3-4 years experience in the field of aviation procurement and/or aviation logistics.
 </li>
 <li>
 Excellent organizational, problem solving and communication skills,
 </li>
 <li>
 Strong analytical abilities, pro-active and self-motivated, willing to take responsibility,
 </li>
 <li>
 Ability to work on flexible hours if needed via remote access to systems.
 </li>
 <li>
 Ability to make sound decisions under time pressure environment,
 </li>
 <li>
 Ability to communicate and coordinate with people from various cultures,
 </li>
 <li>
 Result-oriented, a good team player, well-disciplined and well-organized,
 </li>
 <li>
 Flexible working hours,
 </li>
 <li>
 No obligation of military service for male candidates.
 </li>
 </ul>
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Responsible for sourcing and purchasing of aviation rotables, expendables, chemicals and tools.
 </li>
 <li>
 Ensure that all parts and materials have appropriate paperwork.
 </li>
 <li>
 Comparison of received proposals, preparation of comparison tables and submission for approval in order to identify the best proposal in terms of condition, price and lead time.
 </li>
 <li>
 Preparation of formal orders for the selected items and approved proposals and submission to the related supplier. Follow up of orders in order to receive the parts on time or by defined deadlines whereas applicable.
 </li>
 <li>
 Processing and follow up of all logistics phases in coordination with forwarders &ndash; logistics partners and other related internal departments.
 </li>
 <li>
 Coordination with other departments in order to perform his/her duties in accordance with described procedures.&nbsp;
 </li>
 <li>
 
 Develop business opportunities with service providers and maintain a constant communication with them related to materials and logistics.
 
 </li>
 <li>
 
 Provide AOG support when necessary.
 
 </li>
 <li>
 
 Establish and supervise a supply chain process for new/current company projects.
 
 </li>
 </ul>
 
 
 
</div>

Technical Supply Specialist

CEVA Tiergesundheit GmbH

<div>VET SERVICE SPECIALIST 
The success of a company depends on the passionate people we partner with.
Together, let's share our talents. 
 
As a global leader in animal health, Ceva Animal Health believes our success is linked to our passionate people researching, developing , producing and supplying innovative health solutions for all animals, which contributes to the future of our diverse planet. 
 
We are committed to ensuring the highest possible level of care and well-being for farm animals (poultry, pigs, ruminants), companion animals (dogs and cats) and wildlife. 
 
Indeed, Our &ldquo;Together, Beyond Animal Health&rdquo; vision emphasizes that the health and wellbeing of people, animals and our planet are totally interlinked. More than ever, Ceva is committed to a &quot;One Health&quot; approach. 
 
As part of our &ldquo;Diversity, Equity and Inclusion&rdquo; policy, Ceva Animal Heath is committed to the employment of people with disabilities and will make reasonable accommodations throughout the interview process to ensure an inclusive and accessible experience for all applicants. To request an accommodation, please contact a member of the Ceva Talent Acquisition team. 
 
Your missions :<div>
The Poultry Veterinary Services Specialist is a member of Veterinary Services team for delivering customer value, lead the product leadership and increasing our overall business results.
 
 
With technical leadership, this position is the external and internal technical advocate of our product brands as well as the company brand. This position provides technical input in case of questions; requests or complaints related to the Ceva products or diseases areas.
 
 
He/She will spend the time in the farms of the Strategic Accounts doing troubleshooting, audits, necropsies, sample collection for disease monitoring and product monitoring. 
 
He/She will be part of the Strategic Accounts Management Team, being fully aligned with the action plan written in the Account Business Plan, which is led by the Strategic Account Manager. 
 
 He/She will also contribute technical non product related projects for the Strategic Accounts, leading the value creation from the technical side. 
 
Essential Job Functions 
Spend as much time as possible in the broiler/breeder farms of the Strategic Accounts. 
Provide technical product and disease training, supporting the product positioning, to customers; 
Build and maintain relationships with strategic accounts; 
Follow up on technical questions and complaints related to our product portfolio; 
Work closely with the Country Veterinary Services department on the implementation of the Global strategy.</div> 
Your profile :<ul><li>
Veterinary degree.</li><li>
Minimum 5 years of field experience (practice).</li><li>
Team player with high degree of customer focuses (Listening and questioning).</li><li>
Good communication, presentation and interpersonal skills.</li><li>
Organizational skills: ability to handle several tasks simultaneously.</li><li>
Good at English (both passive and active).</li><li>
Residing or will be able to reside in Bolu or Adapazar&#305;</li></ul></div>

VET SERVICE SPECIALIST

Apple

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. 
 
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple&rsquo;s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
 
 
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. 
 
Description 
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. 
 
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. 
 
Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. 
 
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. 
 
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. 
 
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. 
 
Contribute to an inclusive environment by respecting each other&rsquo;s differences and having the curiosity to learn. 
 
Demonstrate Apple&rsquo;s values of inclusion and diversity in daily activities. 
 
Preferred Qualifications 
You can: 
Demonstrate technical expertise of Apple products and services. 
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. 
Navigate customer service issues with care and strong interpersonal skills. 
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. 
Work in a fast-paced environment and balance multiple tasks at the same time. 
Work well in a team environment, demonstrating shared responsibility and accountability with other team members. 
Be trusted with sensitive or confidential information, keeping with Apple&rsquo;s core values. 
Be curious and open to learning from others and helping each other grow. 
 
Minimum Qualifications 
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. 
You should also be proficient in the local language, both written and spoken. 
 
At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

Teknik Uzman

<div>
 At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
 
 
 This Position reports to:
 
 
 Field Service Manager
 
 
 
 
 Your Role And Responsibilities
 
 
 
 From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas. You will execute service work with Motion-Drive Service in Tuzla-&Idot;stanbul, Turkey. Reporting to the Drives Service Manager, you will act as the technical point person between customers and extended ABB teams.
 
 
 The work model for the role is: onsite
 
 
 You will be mainly accountable for:
 
 
 <ul>
 <li>
 Providing on-site or remote technical support for installation and commissioning of equipment and routine maintenance with expert oversight; identifies technical problems and makes analysis through remote or on-site activity in different service categories
 </li>
 <li>
 Consulting with and advising customers on the most effective service solutions in accordance with standard processes, procedures, and safety guidelines
 </li>
 <li>
 Creating and maintaining reliable relationships with customers, understanding their needs and providing specialist support and solutions
 </li>
 <li>
 Coordinating and executing specialist projects through planning, meeting milestones and regular reviews
 </li>
 <li>
 Identifying opportunities for the development of new service applications, equipment and methods
 </li>
 <li>
 Frequent domestic travelling will be required, as the role will require on-site support at customer sites. Very punctual international travelling might also be required for training purposes or special customers
 </li>
 <li>
 Living ABB&rsquo;s core values of safety and integrity, which means taking responsibility for your own actions while supporting your colleagues and the business
 
 
 
 </li>
 </ul>
 
 Qualifications For The Role
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Electrical Engineering or Electrical/Electronic engineering
 </li>
 <li>
 Minimum 2 years of service experience
 </li>
 <li>
 Knowledge of AC/DC drives technology, industrial communications (Profibus, Ethernet, Modbus, industrial routers, cloud-based services, etc.) and remote monitoring and remote support systems
 </li>
 <li>
 Advanced level of English, both written and spoken
 </li>
 <li>
 Turkish knowledge is a must
 </li>
 <li>
 Good knowledge of MS Office applications
 </li>
 <li>
 Effective leadership skills, with a collaborative, solutions-oriented approach and effective communication skills
 </li>
 <li>
 Flexibility and quick adaption to frequent scheduling updates. Only on specific and pre-fixed schedule, availability to work during weekends and public holidays to provide 24/7 support. Up to 70% travel required.
 </li>
 <li>
 Current car driving license (type B)
 
 
 </li>
 </ul>
 We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
</div>

Field Service Engineer

Explore 987+ Technical services specialist in Istanbul this December. Find roles across top companies and apply now to boost your career.

987 technical services specialist jobs IN Istanbul

Technical Services Specialist

Technical Services Specialist

Technical Service Specialist

Technical Supply Specialist

VET SERVICE SPECIALIST

Teknik Uzman

Field Service Engineer