customer sales representative Jobs in Lahore Pakistan

customer sales representative

customer service representative Jobs in Lahore Pakistan

customer service representative

call center agent (digital services) Jobs in Lahore Pakistan

call center agent (digital services)

customer service representative (csr) Jobs in Lahore Pakistan

customer service representative (csr)

customer support executive Jobs in Lahore Pakistan

customer support executive

technical support agent

Soliton Technologies

<div>
 
 Job Description
 
 
 
 
 About Us:
 
 
 
 Persivia / Soliton Technologies is a global leader in AI-driven population health, chronic care management, clinical quality and real-time healthcare intelligence, with operations in Boston, Riyadh and Lahore. Our AI platform powers national-scale health transformation initiatives, real-time clinical decision support, VBC performance and digital-first care delivery.
 
 
 
 About The Role
 
 
 
 We are seeking Technical Support Engineers who will help support our customer base as well as our development team. This is a position where you are responsible for taking customer issues and triage them; you will also be working with our software engineering team to troubleshoot and resolve the issues, if required.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Troubleshoot problems reported by customers and help solve technical issues.
 </li>
 <li>
 Answer questions from customers as well as prospective customers about the features and capabilities of our solutions.
 </li>
 <li>
 Develop customer-facing documentation for our solutions on an as-needed basis.
 </li>
 <li>
 Communicate customer needs and wishes to our product team.
 </li>
 <li>
 Log and track customer issues, and communicate status back to the customer.
 </li>
 <li>
 Address issues resulting from application monitoring to ensure system availability.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Excellent understanding of the technical fundamentals of the web-based applications.
 </li>
 <li>
 Minimum 3 years Hands-on experience in relational databases (SQL Server, Oracle) a huge plus.
 </li>
 <li>
 Knowledge in HL7 (V3 preferred), XML, and web services.
 </li>
 <li>
 Experience working with enterprise systems such as Jboss and WebLogic.
 </li>
 <li>
 Excellent troubleshooting ability in a Microsoft Windows environment. Experience working in a SaaS environment a plus.
 </li>
 <li>
 Experience with Electronic Medical Record Software like EPIC, AllScripts, AdvancedMD, AthenaHealth, Elation, eClinicalWorks, etc is a plus.
 </li>
 <li>
 Excellent written and verbal communication skills. Strong customer service skills.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, technical field, or equivalent experience.
 
 
 </li>
 </ul>
 
 Shift Timings: Rotational (Afternoon Shift, Evening Shift)
 
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Tax-free, remittance-based salary structure.
 </li>
 <li>
 Opportunity to work on cutting-edge HealthTech solutions impacting global healthcare.
 </li>
 <li>
 Collaborative and innovative work environment.
 </li>
 <li>
 Continuous learning and professional development opportunities.
 </li>
 <li>
 Exposure to international teams and large-scale data platforms.
 
 
 </li>
 </ul>
 Role Code:
 
 #ST25Q4TE
 
</div>

Technical Support Engineer

HRPSP - Your Strategic HR Partner

Now Hiring: Online Technical Support Engineer &ndash; LahoreA reputed telecom company is looking for a dedicated and tech-savvy professional to join our growing team as an Online Technical Support Engineer based in Wafaqi Colony, Lahore.Position: Online Technical Support EngineerLocation: Wafaqi Colony, LahoreJob Type: Full-timeRequirements:✔ Minimum Bachelor&rsquo;s degree (Required) ✔ Fresh graduates or candidates with at least 4 months of relevant experience are encouraged to apply ✔ Preferred: Minimum 1 year of experience in Online Technical Support ✔ Expert in Flash Fiber network ✔ Preference will be given to candidates having experience with competitor networksKey Responsibilities:Analyze and resolve customer complaints efficiently Conduct deep analysis of Flash Fiber key parameters to ensure top-quality network performance Collaborate with internal teams to maintain high service standardsSalary &amp; Benefits:Monthly Salary: Rs. 37,000 + Incentives up to Rs. 15,000 Medical Insurance coverage Excellent career growth opportunities in a reputed telecom organization Dynamic and supportive work environmentNote: Only candidates based in Lahore are eligible to apply.Apply Now! If you meet the above criteria and are ready to take on this exciting challenge, send your CV today and become a part of our professional team!Job Type: Full-timePay: Rs37,000.00 - Rs52,000.00 per monthWork Location: In person

Online Technical Support Engineer

MULTINET PAKISTAN PVT LTD

To Troubleshoot and resolve customer problems on Multinet products and solutions.	Maintain high customer satisfaction throughout the process from the first call to complete problem resolution and provide ticket number for future reference.	Must be well&ndash;organized, able to work with minimum supervision, and able to interact professionally with customers.	Must have the ability to manage customer expectations, prioritize work while multitasking.	Provide technical support on phone for Support/Service requests. Provide phone assistance to our customers on the provision of customer services.	Entertain the customer queries and provide direct technical support to the customer base on the operation, troubleshooting, installation of CPE (customer premises equipment) and other products.	Respond to customer (internal and external) inquiries concerning customer complaints (Support / Service) request and improves the overall functionality of provided services and related CPE (vendor equipment).	To document and log all customer contacts/ queries into the support database.	Prepare and deliver documentation of problem description and findings to appropriate escalation point. (Example: Log complaints highlight and escalate to concern).	Take ownership of and solve increasingly complex customer issues in line with support process and policy and ensuring customer satisfaction.	Call handling: log and qualify issues, priorities severity, identify and communicate action plan.	Diagnosis: analyze the issue, using sophisticated tools, own knowledge, and where appropriate liaise with others to identify the cause and solution for the issue	Solution: communicate the solution to the client and Multinet team and agree on an action plan.	Complain ticket assign to different departments.Requirements:	Technical Degree B.E/B.S in Telecom/Electronics/Computer Science	Ability to work under pressure in a fast pace work environment.	Ability to solve issues and maintain positive relationships with clients and teams.	Ability to effectively manage time, establishes priorities and handles multiple tasks.	Ability to get along with others, be punctual, and follow instructions.	Ability to follow company policies and procedures.Job Types: Full-time, FresherPay: From Rs55,000.00 per monthWork Location: In person

Planlab Solutions

Location: Lahore (On-site) Employment Type: Full-timeOpen Positions:<ul><li>4 &ndash; Afternoon Shift (9 hours)</li><li>4 &ndash; Night Shift (9 hours)</li></ul>About the RolePlanLab Solutions is looking for Customer Support Specialists to join our team for afternoon and night shifts. In this role, you will handle support requests, maintain accurate records in CRM systems, and ensure smooth resolution of client inquiries.This is a support-focused position &mdash; no sales, cold calling, or commission-based tasks.Key Responsibilities<ul><li>Respond to and manage incoming support requests via CRM and ticketing platforms.</li><li>Document, track, and update cases using tools like Zendesk, Freshdesk, Gorgias, or other helpdesk software.</li><li>Communicate clearly and professionally in English with users to understand issues and provide solutions.</li><li>Follow internal workflows to ensure timely and accurate resolution of requests.</li><li>Escalate complex issues to the appropriate internal team.</li><li>Monitor pending tickets, follow up, and close cases efficiently.</li><li>Maintain data accuracy and service quality while handling multiple tasks simultaneously.</li></ul>Required Skills &amp; Competencies<ul><li>Strong English communication skills (written and verbal).</li><li>Basic computer and internet proficiency, including MS Excel and office applications.</li><li>Detail-oriented with strong organizational skills.</li><li>Ability to work independently and adhere to shift schedules.</li><li>Problem-solving mindset and ability to prioritize tasks effectively.</li><li>Flexibility to work afternoon or night shifts, including weekends if scheduled.</li></ul>Preferred Experience<ul><li>Prior experience in customer support, helpdesk, service desk, or administrative support roles.</li><li>Hands-on experience with CRM platforms and ticketing systems.</li><li>Familiarity with SLA-driven or process-oriented support environments.</li></ul>Education<ul><li>Minimum High School diploma or equivalent.</li><li>Additional training in customer support software or service operations is a plus.</li></ul>How to ApplySubmit your updated resume to be considered. Only shortlisted candidates will be contacted.Job Type: Full-timePay: From Rs45,000.00 per monthApplication Question(s):<ul><li>What is your current Salary?</li><li>What is your expected salary?</li><li>Can you write professional emails and do live chat?</li><li>Are you comfortable with outbound calls?</li><li>What is your English proficiency level between (1 to 10)?</li></ul>Work Location: In person

Customer Support Agent– Afternoon & Night Shifts

Alpha logistics LLC

We are looking for Experienced chat support agents with good typing speedlocation : gulberg 2 lahoreShifts:-Morning 8am to 4pmEvening 4pm to 12amNight 12am to 8amResponsibilities<ul><li>Respond to customer queries in a timely and accurate way</li><li>Identify customer needs and help customers use specific features</li><li>Monitor customer complaints on social media and communicate with appropriate departments</li></ul>Qualifications<ul><li>Experience as Chat Support Executive or similar role will be a plus</li><li>Typing Speed 30wpm to 40wpm</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>please Share your resume directly on whatsapp +92 325 7902390 with post name</li></ul>Work Location: In person

Chat Support Agents

CyberCraft Private Limited

<ul><li>Provide first-level IT support for end users</li><li>Install, configure, and support Windows 11, MS Office 365, printers, and peripherals</li></ul><ul><li>Troubleshoot and resolve software, OS, email, and basic network issues</li><li>Assist in user account management, password resets, and access permissions</li><li>Maintain IT systems, ensure system uptime, and follow support procedures</li><li>Escalate complex issues to senior engineers with proper documentation</li><li>Maintain logs, incident records, and basic IT documentation</li><li>Ensure compliance with IT security policies and best practices</li></ul>Job Type: Full-timePay: From Rs36,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your salary demand within the advertised limit and how much you are going to forgo on the basis of learning curve and ease of job</li><li>Are you currently on job or searching for one</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IT Support: 1 year (Preferred)</li></ul>Language:<ul><li>English and Urdu (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Trainee IT Support Engineer

Domino's

Position: Senior Officer - IT SupportLocation: LahoreResponsibilities:<ul><li>Ensure all branch systems (Pulse Servers, printers) are up and running in North &amp; Central regions.</li><li>Monitor and maintain call center systems, set performance goals, and communicate with relevant teams.</li><li>Be available physically during shifts and on-call after hours; visit branches when needed.</li><li>Proactively monitor and maintain branch systems including Docket Printers, Zebra Printers, Pulse Servers, and Call Center Systems with proper branch sign-off.</li><li>Handle installation of cabling, switches, racks, and CCTV equipment when required.</li><li>Visit Domino&rsquo;s branches including locations outside Lahore as per operational requirements.</li><li>Organize IT support workflow, monitor productivity, and provide guidance to ensure task completion.</li><li>Receive complaints and resolve issues promptly, maintaining proper logs and records.</li><li>Ensure adherence to legal and company IT policies and support in disciplinary actions if needed.</li><li>Provide Level 1 software support and troubleshooting for operational systems.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s Degree in Computer Science, Information Technology, or related field.</li><li>Minimum 3&ndash;4 years of relevant experience in IT support or helpdesk roles.</li><li>Basic knowledge of hardware troubleshooting, server and printer management.</li><li>Understanding of call center and branch system infrastructure is preferred.</li><li>Strong communication, problem-solving, and task prioritization skills.</li><li>Willingness to travel and provide on-call support outside of regular hours.</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Relevant: 3 years (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Sr. Officer - IT Support

Explore 1464+ Technical support agent in Lahore Pakistan this January. Find roles across top companies and apply now to boost your career.

1464 technical support agent jobs IN Lahore Pakistan

Technical Support Engineer

Online Technical Support Engineer

Online Technical Support Engineer

Customer Support Agent– Afternoon & Night Shifts

Chat Support Agents

Trainee IT Support Engineer

Sr. Officer - IT Support