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technical support engineer

Hikvision MEA

<div>
 
 
 
 About Us:
 
 
 
 
 At Hikvision, our vision is to &ldquo;Empower vision for the security and sustainable growth of the world&rdquo;. We are committed to explore innovative way to better, perceive and understand the world, and our core values are customer focused, value oriented, integrity and pursuit of excellence. These principles guide our daily actions and foster a culture of innovation, collaboration, inclusivity.
 
 
 
 
 
 
 
 Be part of a team that is making a difference.
 
 
 
 <ol>
 <li>
 
 Leadership
 
 : Our leaders are not just executives; they are mentors and advocates for professional growth. They are committed to creating a culture where every team member can thrive and contribute to our shared success.
 </li>
 <li>
 
 Culture
 
 : At Hikvision, we pride ourselves on fostering an inclusive and diverse culture where everyone feels valued and respected. Our team is composed of talented individuals from multiple nationalities, bringing together a rich tapestry of perspectives and ideas. This diversity drives our innovation and creativity, making us stronger as we collaborate to achieve our common goals. We believe that when people from different backgrounds come together, we can create something truly extraordinary.
 </li>
 <li>
 
 Benefits
 
 : We offer a comprehensive benefits package that includes family health insurance, flexible working hours, professional development opportunities.
 </li>
 </ol>
 
 
 
 
 
 
 Your Role:
 
 
 
 
 As a Technical Support Engineer, you will have below key responsibilities.
 
 
 
 
 <ul>
 <li>
 Provide on-site operational support, resolving users' daily issues, responding to training and feature demonstration requests, conducting system inspections, generating inspection reports, and offering rectification suggestions.
 </li>
 <li>
 Support project delivery, including simple system deployments, debugging and troubleshooting for complex project field cameras, risk control, and ensuring the system meets user requirements.
 </li>
 <li>
 Assist in POC (Proof of Concept) activities, resolving issues during the POC process, understanding user needs, and ensuring optimal POC performance.
 </li>
 <li>
 Test new products, conduct team training sessions, and prepare product reports.
 </li>
 <li>
 Handle daily issues to ensure user satisfaction.
 </li>
 <li>
 Support marketing activities, including equipment installation and debugging
 </li>
 </ul>
 
 
 
 
 
 
 What We're Looking for:
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or above in computer science, electronics, communications, or related fields, with fluency in English (listening, speaking, reading, and writing) as a working language.
 </li>
 <li>
 At least 3 years of experience as a delivery or operations engineer in the security industry, familiar with CCTV, access control systems, intercom systems, traffic, parking systems, or other security-related systems and products.
 </li>
 <li>
 Project management experience and SIRA certification are preferred.
 </li>
 <li>
 Basic knowledge of networking and operating systems.
 </li>
 <li>
 Strong learning ability and enthusiasm for new products and technologies.
 </li>
 <li>
 Excellent documentation skills, communication abilities, and a strong service mindset.
 </li>
 <li>
 Responsible, passionate, meticulous, detail-oriented, and hardworking.
 </li>
 <li>
 Possesses a valid driver&rsquo;s license.
 </li>
 </ul>
 
 
 
 
 
 
 Join us:
 
 
 
 
 If you are passionate about Information technology and security system and want to work in an environment where you can grow and make an impact, we would love to hear from you.
 
</div>

Technical Support Engineer

Eaton

<div>
 Join Our Team at Eaton: Empowering Tomorrow, Today!
 
 
 Eaton has been a key player in the Middle East for 40 years. Last July, we announced the construction of a
 
 new sustainable campus in Dubai,
 
 which will bring together our commercial, manufacturing, and support functions, providing room for future growth.
 
 
 
 About Eaton
 
 
 
 Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.
 
 
 The
 
 LV Technical Support Engineer
 
 will provide remote technical assistance and product support to customers, distributors and panel builders for Low Voltage Switchgear solutions and Circuit Protection devices in the Middle East. The role involvesensuring customers receive accurate and timely technical solutions.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Provide remote technical support for LV switchgear systems, MCCs, control panels and circuit protection devices ( MCBs, MCCBs, ACBs, contactors, relays etc ).
 </li>
 <li>
 Collaborate with application engineering and product management teams to escalate complex issues and ensure timely resolution.
 </li>
 <li>
 Provide technical guidance on product selection, configuration and compatibility.
 </li>
 <li>
 Assist in pre-sales technical clarification and after - sales support when required.
 </li>
 <li>
 Stay updated on industry standards ( IEC ), company product updates and new technologies.
 </li>
 <li>
 Ensure adherence to safety standards and company quality standards during all technical interactions.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelors Degree in Electrical or Electronics Engineering
 </li>
 <li>
 5 to 7 years of experience in LV, Electrical Distribution or Industrial Control
 
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 In depth knowledge of LV Switchgear systems and Circuit Protection components
 </li>
 <li>
 Experience with Salesforce is a must
 </li>
 <li>
 Excellent communication and customer service skills, strong analytical and problem solving abilities.
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry.
 </li>
 <li>
 Work in a company that is commitment to Inclusion &amp; Diversity and Sustainability
 </li>
 <li>
 Annual mentoring program, Eaton University, a reward, and recognition system
 </li>
 <li>
 Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide.
 </li>
 <li>
 Detailed induction support and well-structured onboarding.
 
 
 
 </li>
 </ul>
 
 Living And Working In Dubai
 
 
 
 Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world&rsquo;s most exciting cities.
 
 
 Ready to make a difference? Join Eaton&rsquo;s Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!
 
 
 We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
 
 
</div>

LV Technical Support Engineer - Middle East

TOZED KANGWEI MALAYSIA SDN. BHD.

Company Introduction &ndash; Tozed KangWei Founded in 2002 and officially established in Guangzhou&rsquo;s Nansha Free Trade Zone in 2019, Tozed KANGWEI TECH CO., LTD. is a leading global provider of 4G/5G IoT terminals, FWA CPEs, and industrial routers, with over 500 employees worldwide.We design, develop, manufacture, and sell high-performance 4G/5G CPEs, industrial routers, and gateways, serving major telecom operators and enterprise clients in 100+ countries. As one of the earliest manufacturers in China to mass-produce 4G/5G CPEs based on locally designed chipsets, our products are among the top performers in global shipment volume.Currently, the company is advancing toward IPO and continues to expand its international footprint, with subsidiaries in Hong Kong (China), Germany, South Africa, Malaysia, and Singapore, while building new teams across the Middle East to accelerate global growth.Our products and solutions are widely used across industries such as energy, healthcare, finance, law enforcement, education, oil, and coal, enabling intelligent connectivity in diverse applications &mdash; including IoT, VR/AR, robotics, live streaming, and smart city infrastructure.Website: https://global.gztozed.com/LinkedIn: https://www.linkedin.com/company/tozed-kangwei-tech/Description:1. Collect and summarize customers' feedback on product and technology-related issues such as requirements, inquiries, complaints etc., and provide timely, correct and complete feedback on the issues to company, track the process of internal resolution and resolution results until the customer confirms the closure of the issue.2. Responsible for product testing ,includes both hardware and software testing and requires timely and accurate feedback to the company on test results.3. Communicate with customers on products and technologies, and enhance customer satisfaction.4. Responsible for after-sales, including but not limited to on-site maintenance,product installation, etc.Job requirements:1. Majoring in network, communication engineering, electronic information engineering, with bachelor degree or above.2. Good communication and coordination skills, with good emergency response ability for unexpected events.3. Strong sense of responsibility, strong execution and professionalism.4. Energetic and able to handle high-intensity work.5. Ability to work independently, manage time effectively, and handle multiple tasks simultaneously.6. Fluent in English and Arabic.7. Experience in 4/5G product testing, familiarity with CPE remote management(ACS) is preferred .8. Familiarity with communication products (routers/AP/CPE/ONT, etc.) is preferred.9. Experience in working with Operators would be a plus.Job Type: Full-timePay: AED6,000.00 - AED12,000.00 per month

Telecommunication Technical Support Engineer

NorthBay Solutions

<div>Job Title: Senior AWS Cloud IT Support Engineer 
Location: Dubai, UAE (Onsite) 
Experience: 5+ Years 
Employment Type: Full-Time
Position Overview: 
We are seeking a skilled Senior AWS Cloud IT Support Engineer to provide advanced technical support and manage AWS cloud infrastructure. The ideal candidate will troubleshoot complex issues, optimize cloud resources, and ensure seamless IT operations across the organization. This onsite role in Dubai requires hands-on expertise in AWS services, cloud architecture, and IT support best practices.
Key Responsibilities:<ul><li>
Provide advanced technical support for AWS cloud infrastructure and related IT systems.</li><li>
Monitor, maintain, and optimize AWS services such as EC2, S3, Lambda, RDS, CloudWatch, IAM, and VPC.</li><li>
Deploy, configure, and manage cloud resources and applications.</li><li>
Manage user accounts, permissions, and access control in AWS and enterprise systems.</li><li>
Implement and maintain security best practices in cloud and IT environments.</li><li>
Troubleshoot complex networking, server, and application issues.</li><li>
Document support procedures, incidents, and solutions.</li><li>
Collaborate with internal teams to design and implement IT solutions.</li><li>
Support backup, disaster recovery, and system maintenance procedures.</li></ul>
Required Skills &amp; Technologies:<ul><li>
AWS Services: EC2, S3, Lambda, RDS, CloudWatch, IAM, VPC, CloudFormation.</li><li>
Networking: DNS, VPN, TCP/IP, Firewall configuration, Load Balancers.</li><li>
Operating Systems: Windows Server, Linux/Unix.</li><li>
Monitoring &amp; Troubleshooting: CloudWatch, CloudTrail, AWS Config.</li><li>
IT Support: Incident management, problem resolution, ticketing tools (ServiceNow/Jira).</li><li>
Scripting/Automation: Python, Bash, or PowerShell.</li><li>
Security: IAM, Key Management Service (KMS), Security Groups, compliance standards.</li></ul>
Qualifications:<ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>
Minimum 5 years of experience in IT support with extensive AWS exposure.</li><li>
Strong understanding of cloud computing concepts and AWS architecture.</li><li>
Excellent problem-solving and communication skills.</li><li>
Ability to work independently and as part of a team.</li></ul>
Preferred:<ul><li>
AWS Certified Solutions Architect &ndash; Associate or AWS Certified SysOps Administrator.</li><li>
Experience with ITSM tools like ServiceNow or Jira Service Desk.</li></ul>
EdvcwSdTFH</div>

Senior AWS Cloud IT Support Engineer

Noorka

<div>Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our team in Dubai. This role is essential in ensuring the smooth operation of IT systems and providing reliable technical support to employees across the organization in a fast-paced logistics environment.

Key Responsibilities:
<ul>
<li>Provide first-level and second-level technical support for hardware, software, and network issues.</li>
<li>Install, configure, and maintain computer systems, printers, and related IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems in a timely manner.</li>
<li>Assist users with IT-related queries, ensuring minimal downtime and efficient solutions.</li>
<li>Maintain IT documentation, user manuals, and asset records.</li>
<li>Support network connectivity, email systems, and basic server administration tasks.</li>
<li>Coordinate with external vendors and service providers when required.</li>
<li>Ensure data security, backups, and compliance with company IT policies.</li>
</ul>
Qualifications:
<ul>
<li>Diploma or bachelor&rsquo;s degree in Information Technology or a related field.</li>
<li>Proven experience as an IT Support Engineer or in a similar technical role.</li>
<li>Good knowledge of operating systems, networking fundamentals, and troubleshooting techniques.</li>
<li>Strong problem-solving skills and the ability to work independently.</li>
<li>Excellent communication skills and a customer-focused attitude.</li>
</ul>
Joining Noorka Logistics in Dubai as an IT Support Engineer offers an excellent opportunity to grow your technical expertise while supporting critical business operations. If you are dependable, technically proficient, and eager to contribute to a growing logistics company, we encourage you to apply.</div>

IT Support Engineer

Trustbend Logistics

<div>Trustbend Packers &amp; Movers is looking for a skilled and proactive IT Support Engineer to join our team in Dubai. This role is essential in ensuring the smooth operation of IT systems and providing reliable technical support to support daily business and logistics activities.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and other IT equipment.</li>
<li>Troubleshoot system, network, and connectivity problems efficiently.</li>
<li>Maintain user accounts, access rights, and data security protocols.</li>
<li>Support email systems, office applications, and business software.</li>
<li>Perform regular system updates, backups, and preventive maintenance.</li>
<li>Coordinate with external vendors and service providers when required.</li>
<li>Maintain IT documentation and report recurring technical issues.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor&rsquo;s degree or diploma in Information Technology or a related field.</li>
<li>Proven experience as an IT Support Engineer or similar role.</li>
<li>Strong knowledge of Windows OS, networking basics, and office IT systems.</li>
<li>Good problem-solving, communication, and time-management skills.</li>
<li>Ability to work independently and support multiple users in a fast-paced environment.</li>
</ul>
The IT Support Engineer position at Trustbend Packers &amp; Movers in Dubai offers an opportunity to work in a dynamic logistics company where technology plays a key role. This role is ideal for professionals who are dependable, technically strong, and eager to contribute to efficient and secure IT operations.</div>

IT Max Global

SummaryThe L1 Technical Support Engineer reports to the Noc Manager and he/she will be the initial point-of-contact for troubleshooting Servers, desktops, software, network and monitoring service availability for our customers. Microsoft 365 applications, Azure administration is a must to apply! This role will deal with a VIP client. Main Duties<ul><li>Troubleshooting the issues related to Server Operating System</li><li>Troubleshooting the issues related to desktop, laptops, printers and Microsoft Office applications</li><li>Responding and diagnosing problems through discussion with users and supervisor</li><li>Working closely with L2 team in Managing the Network, VMWare and Hyper-V Infrastructure</li><li>Building, deploying and maintaining standard Windows updates and application installation packages</li><li>Monitoring and managing the backups, Antivirus</li><li>Monitoring customer&rsquo;s IT infrastructure, connectivity, and availability</li><li>Monitoring and managing the Azure Cloud Infrastructure, Microsoft 365 applications</li><li>Keeping up to date with the latest security threats and being able to quickly respond or recommend course of action to IT management as threats arise</li><li>Working on a scheduled rotation, providing off-hours emergency coverage for evenings, weekends and holidays</li><li>Performing other duties as assigned</li></ul>Experience, qualifications, and skills <ul><li>BS F in Computer Science or IT related field</li><li>5 to 6 years of Desktop and Server support experience</li><li>Extensive knowledge of Microsoft 365 Applications, Azure administration, Windows Servers, Active Directory, and Exchange administration, SQL administration are required</li><li>Microsoft Certified System Engineer (MCSE) is Mandatory</li><li>Basic network trouble shooting</li><li>General understanding of ITIL Process</li><li>Experience providing customer support for server application software in a multi-site enterprise</li><li>Excellent customer service skills, including verbal and written communication skills</li><li>Excellent organizational and troubleshooting skills</li><li>Able to handle multiple tasks in a fast-paced environment</li><li>Ability to create and maintain positive and professional business relationships with both internal associates.</li><li>Proven diagnostic problem solving and solution development capabilities required</li><li>Fluency in English is a must</li></ul>Job Type: Full-timePay: From AED5,000.00 per monthApplication Question(s):<ul><li>Do you have extensive hands-on experience with Microsoft 365 and Azure Administration ? </li><li>Do you have extensive hands-on experience with active directory, local exchange, group policy? </li></ul>Experience:<ul><li>desktop support : 4 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>Tagalog (Required)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>Work Location: In person

IT Technical Support

Explore 4899+ Technical support engineer in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.

4899 technical support engineer jobs IN Dubai United Arab Emirates

Technical Support Engineer

LV Technical Support Engineer - Middle East

Telecommunication Technical Support Engineer

Senior AWS Cloud IT Support Engineer

IT Support Engineer

IT Support Engineer

IT Technical Support