associate analyst, service desk support - gsc - us Jobs in Houston

associate analyst, service desk support - gsc - us

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client service specialist

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field service technician i Jobs in Houston

field service technician i

it deskside services technician Jobs in Houston

it deskside services technician

technical support specialist

Coperion

<div>Shift 1 (United States of America)<div>
Position Summary:<br>
As a Commisioning and Start-Up Technician at Coperion, you will be the face of our company at customer sites across North and South America, as well as overseas. Your role is to support the installation, start-up, troubleshooting, and maintenance of Coperion equipment. You will provide technical expertise, guidance, and training to customers and internal teams, ensuring equipment operates safely and efficiently. By delivering exceptional service and building long-term customer relationships, you will help shape what matters for tomorrow&trade;.</div><div></div><div><i>
Sign-on Bonus: </i>$3,000 (Paid after 90 days)</div><div><i>
Location:</i> Can be home-based anywhere within US with the requirement of being within 1 hour of an international airport.</div><div><i>
Travel:</i> This role requires extensive travel to customer sites. Due to the nature of start-ups and installation of large scale equipment, trips to customer sites may be 1-4 weeks, potentially longer depending on needs. <i>(Per Diem, Overtime, Company Credit Card, Paid Travel Expenses.)</i></div><div></div><div>
Work You&rsquo;ll Do:</div><div></div><div><i>
Customer Support &amp; Field Activities:</i></div><ul><li>
Represent Coperion as a senior technical resource, assisting with equipment installation, start-up, troubleshooting, and ongoing maintenance.</li><li>
Identify opportunities to cross-sell or upsell equipment and solutions during customer interactions.</li><li>
Support the installation, inspection, commissioning, and maintenance of gearboxes, lube oil systems, drive components, process sections, downstream equipment (pelletizers, gear pumps), and electrical systems (PLC controls, VFDs, Ethernet communication).</li><li>
Assist customers with start-up of newly installed equipment and train their personnel on operation and maintenance.</li><li>
When not traveling, provide on-call support via phone, email, or video call to address customer issues promptly.</li></ul><div></div><div><i>
Technical &amp; Field Responsibilities:</i></div><ul><li>
Conduct detailed inspections, troubleshoot issues, and perform repairs on large capital equipment, always following safety policies and standards.</li><li>
Assist with electrical and control system installation, including wiring PLCs, configuring VFDs, and Ethernet communication.</li><li>
Keep detailed, accurate records of all field activities, service reports, and customer interactions, submitting them in a timely manner.</li><li>
Participate in classroom or hands-on training sessions to continually improve your technical skills.</li></ul><div></div><div><i>
Safety &amp; Compliance:</i></div><ul><li>
Work in strict accordance with all Coperion safety policies and customer safety regulations, including drug and alcohol policies.</li><li>
Prioritize safety in all activities to maintain a safe work environment for yourself and others.</li></ul><div></div><div><i>
Administrative &amp; Additional Tasks:</i></div><ul><li>
Prepare and distribute detailed service reports and technical documentation.</li><li>
Develop field information packages for internal teams or customers.</li><li>
Support other duties as assigned, including team meetings and process improvement initiatives.</li></ul><div></div><div>
Team:</div><ul><li>
You will be part of the Aftermarket Sales and Service group, working closely with colleagues and customers to deliver high-quality service. Your role is essential in maintaining customer satisfaction and fostering long-term relationships that support the company&rsquo;s success.</li></ul><div></div><div>
Minimum Qualifications:</div><ul><li>
High School Diploma required; technical training or certification preferred.</li><li>
Minimum of 4 years&rsquo; experience in Field Service, assembly, or servicing large capital equipment.</li><li>
Ability to read and interpret engineering reports, drawings, electrical prints, P&amp;ID diagrams, and 3D CAD models.</li><li>
Proficiency with standard hand tools and basic office software (Word, Excel, PowerPoint).</li><li>
Valid passport and driver&rsquo;s license, with a clean driving record.</li><li>
Willingness to travel extensively (up to 90%) and work flexible hours, including weekends and holidays.</li></ul><div></div><div>
Preferred Qualifications:</div><ul><li>
Heavy electrical repair experience, including HMI, RS Logix 5000, RSView, Controllogix, Omron PLC/HMI, Allen Bradley, VFDs, AC/DC drives, and Ethernet networking.</li><li>
Experience working with Material Handling systems is highly preferred.</li><li>
Degree in construction, project management, or a related technical field is a plus.</li><li>
Experience working in international or multicultural environments.</li></ul><div></div><div>
#LI-EP2<br>
#LI-REMOTE</div><div></div><div>
Who we are:</div><div></div><div>
Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion&rsquo;s divisions of Polymer, Equipment &amp; Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.</div><div><br>
Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose &mdash; Shape What Matters For Tomorrow&trade; &mdash; we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.<br>
<br>
EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and &quot;Shape What Matters for Tomorrow&quot;.</div></div>

Commisioning and Start-Up Technician

Foxconn Industrial Internet - FII

<div><b>IT Deskside Services Technician (Help Desk)</b><br>
Location: Houston, TX<br>
Employment Type: Full-time<br>
<br>
<b>Overview</b><br>
We are seeking a dedicated and skilled Deskside Services Technician who is responsible for providing technical support directly to end users, resolving hardware and software issues, maintaining IT systems, and supporting internal business processes. The role requires a positive attitude, technical expertise, and the ability to work independently or as part of a cross-functional IT support team.<br>
<br>
<b>Duties and Responsibilities</b><ul><li>
Provide end-user support and resolve IT requests/issues with a professional, helpful attitude.</li><li>
Install and configure company-approved software.</li><li>
Identify, troubleshoot, and resolve or escalate hardware and software issues to the appropriate teams.</li><li>
Image, configure, and deploy laptops and desktops.</li><li>
Assist new hires with data backup to OneDrive and orientation on Help Desk support procedures.</li><li>
Manage and support mobile devices through Verizon MDM (Mobile Device Management).</li><li>
Create and manage user accounts in Active Directory.</li><li>
Maintain and update team inventory, software libraries, and procedural documentation (SOPs, &ldquo;How-To&rdquo; guides).</li><li>
Maintain and support audio/visual conferencing equipment in conference rooms.</li><li>
Provide technical research and answers to other Fii department inquiries.</li><li>
Perform regular inventories and asset audits.</li><li>
Support the OT (Operations Technology) production IT support team as needed.</li><li>
Assist in the technical setup and support for corporate events.</li><li>
Act as a liaison between internal teams and Google-partner accounts.</li><li>
Help maintain printers: replace toner/ink, submit service tickets when necessary.</li></ul><br>
<b>
Skill/Knowledge Requirements:</b><ul><li>
Strong customer service and communication skills</li><li>
Ability to troubleshoot a wide range of technical issues</li><li>
Proficient in hardware and software installation, configuration, and maintenance</li><li>
Familiarity with Active Directory and basic networking concepts</li><li>
Experience with mobile device management and ticketing systems (preferred)</li></ul><b>
Security</b><ul><li>
All personnel must agree to and sign a Non-Disclosure Agreement (NDA) upon hiring.</li></ul><b>
Quality Records</b><ul><li>
7.1 Accurately enter all required information into Help Desk ticketing systems for tracking and resolution.</li></ul><br>
<b>
Education and Experience:
</b><br>
<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>
Network administration: 4 years (Required)</li></ul><br>
<b>
About FoxConn Assembly, LLC</b><br>
<i>FoxConn Assembly, LLC </i>has always adhered to the production and operation strategy of &quot;Deeply cultivated in China and Deployed globally&quot;, played the role of a bridge and link between domestic and foreign dual circulation, and vigorously promoted the digital transformation of the entire ICT industry chain.<br>
<br>
After several years of development, it has become a leading enterprise in the global digital economy. It ranks second in the world in the electronic manufacturing service industry, and continues to contribute to the high-quality development of the digital economy.<ul><li>
World's largest electronic manufacturing service industry</li><li>
30+ Fully automatic smart factories</li><li>
Global Views Monthly CSR &amp; ESG Award - First Prize in the Category of Electronic Technology Industry</li><li>
Clarivate Top 100 Global Innovators - Awarded in 5 Consecutive Years</li></ul><br>
<i>
FoxConn Assembly, LLC is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.</i><br>
<br>
<i>FoxConn Assembly, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.</i><br>
<p>
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IT Deskside Services Technician

Morgan Lewis

<p></p><div><p>Morgan, Lewis &amp; Bockius LLP, one of the world&rsquo;s leading global law firms, with offices in strategic hubs of commerce, law, and government across North America, Asia, Europe, and the Middle East, is seeking a Technology Support Analyst to support desktop/laptop computer systems of a moderate to complex nature to ensure end-user productivity and efficiency.<br>
</p><p></p><p>Reporting to the Sr. IT Manager, the Technology Support Analyst will use advanced troubleshooting techniques in order to provide accurate, timely and creative resolutions to end-user and local-office technology-related issues and will provide recommendations for the use of technology in supporting practice-group needs. In addition, the Technology Support Analyst serves as a liaison between software and hardware engineers within IT (including the Help Desk) and the end user community.<br>
</p><p></p><p>This position will reside in the Houston office and will work a daily schedule of 9:00 am &ndash; 5:30 pm CST.
</p><p></p><p><b>Responsibilities Include:
</b></p><ul><li><p>Respond to end&#8209;users and clients on technology-related issues and questions.
</p></li><li><p>Support the business needs of the attorneys, practice groups, and local-office administrative departments and recommends appropriate applications.
</p></li><li><p>Demonstrate proficiency with the firm&rsquo;s applications.
</p></li><li><p>Provide Level 2 support for practice-group-specific hardware and software.
</p></li><li><p>Perform software installations and upgrades.
</p></li><li><p>Respond to and documents situations where standard procedures failed with software or hardware installations or upgrades.
</p></li><li><p>Participate (with testing and documentation) in software pre-pilots, pilots and roll-outs.
</p></li><li><p>Write technical articles for the internal knowledge base on identified issues, resolutions and workarounds and on locally managed applications.
</p></li><li><p>Provide status reports to and communicate with the manager.
</p></li><li><p>Perform detailed problem analysis and document issues and resolutions related to software or network issues and works with Level 3 software and hardware engineers when an issue needs to be escalated.
</p></li><li><p>Communicate with, evaluate usage patterns of, and recommend &ldquo;best practices&rdquo; to attorneys and staff to ensure optimal use of the firm&rsquo;s technology based on knowledge of Firm technology.
</p></li><li><p>Support Practice Support technologies, including applications, temporary war rooms, and trial sites in remote locations.
</p></li><li><p>Perform desk-side coaching, as needed, in conjunction with the Technology Education team, especially during large-scale roll-outs
</p></li><li><p>Serve as a knowledgeable resource to team members within the office and the region.
</p></li><li><p>Provide Mobility support and advanced troubleshooting for approved devices.
</p></li><li><p>Maintain voice and LAN connections in closets and jacks.
</p></li><li><p>Perform routine maintenance of servers and applications.
</p></li><li><p>Resolve network hardware and software problems and coordinates with network engineers to correct issues/problems.
</p></li><li><p>Deploy and support office telephone equipment.
</p></li><li><p>Troubleshoot telephone issues and coordinate with Firm Telecom to correct problems.<br>
</p></li></ul><p></p><p><b>Experience and qualifications:
</b></p><ul><li><p>Associate&rsquo;s degree (A.A) in a related field and minimum 3 years of experience in hardware and software support at a professional-services organization, or equivalent combination of education and experience.
</p></li><li><p>Strong problem-solving skills, written and verbal communication and the ability to adapt to change and balance competing demands are required.
</p></li><li><p>Advanced arithmetic skills (compute rate, ratio, percent; able to draw and interpret graphs and charts).
</p></li><li><p>Ability to solve practical problems dealing with a variety of variables where little standardization may exist.
</p></li><li><p>Ability to read and interpret general business documents, instructions and manuals; write routine business correspondence; and speak effectively with employees, clients and vendors.
</p></li><li><p>To perform this job successfully, the Technology Support Analyst must have an advanced knowledge of office productivity software and the Microsoft operating system. Microsoft Office Certification and/or A+ Certification are preferred.
</p></li></ul><p></p><p>#LI-Hybrid #LI- TS1
</p><p></p><p>Morgan, Lewis &amp; Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
</p><p></p><p>Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.
</p><p></p><p><b>California Applicants </b>: Pursuant to the California Consumer Privacy Act, the following link contains the Firm's California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates
</p><p></p><p>Morgan, Lewis &amp; Bockius, LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process, please contact Talent Acquisition at 888.534.5003 or talent.acquisition@morganlewis.com
</p><p></p><p>If hired, y our employment relationship with the firm will be on an &quot;at-will&quot; basis, meaning that the firm may modify the terms and conditions of your employment at any time, and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice, although reasonable notice would be expected.</p></div>

Technology Support Analyst

SeAH Steel USA

<div><p><b>Job Purpose</b></p><p>
Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and document incident cases.</p><p></p><p><b><br>
Duties &amp; Responsibilities</b></p><p>
The responsibilities and accountabilities of the position include but are not limited to the following:</p><ul><li>Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.</li><li>Install computer peripherals for users.</li><li>Repair computer hardware and software.</li><li>Clean up computers.</li><li>Run diagnostic programs to resolve problems.</li><li>Follow up with customers to ensure the issue has been resolved.</li><li>Gain feedback from customers about computer usage.</li><li>Run reports to determine malfunctions that continue to occur.</li><li>Other duties as assigned.</li></ul><p></p><p><b><br>
Qualifications / Competencies</b></p><ul><li>Education:</li></ul><p>
o Pursuing an associates or bachelor&rsquo;s in computer science.</p><ul><li>Years of Experience:</li></ul><p>
o 1+ year of experience in an IT related field.</p><ul><li>Job Knowledge:</li></ul><p>
o Experience with Microsoft, VMWare &amp; Cisco technologies.</p><p>
o Basic Software developing skills</p><ul><li>Personal Competencies:</li></ul><p>
o Excellent diagnostic and problem-solving skills</p><p>
o Excellent communication skills.</p><p>
o User-oriented and good interpersonal skills.</p><ul><li>Safety:</li></ul><p>
o Understands all applicable location safety rules and regulations and makes sure that all are being followed.</p><p></p><p><b><br>
Physical Requirements &amp; Working Conditions</b></p><ul><li>Working conditions are split between a professional office environment and a normal</li></ul><p>
manufacturing environment.</p><ul><li>Work involves delegating and operation detail.</li><li>Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner.</li><li>Ability to see 20-20 when corrected.</li><li>Sedentary physical activity performing non-strenuous daily activities of an administrative</li></ul><p>
nature.</p><ul><li>Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.</li><li>Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.</li></ul><p>
The ability to work in loud, hot environments while wearing required PPE.</p><p></p><p><b><br>
Direct Reports / Authorities</b></p><ul><li>Reports to the IT and Lean Innovation Manager</li></ul></div><p></p>

Intern - IT Help Desk

Sysco

<div><p><b>Job Summary: </b>Serve as the first contact point within the Service Desk offering level 0 and level 1 support to Sysco associates and internal customers via phone calls, live chat support and manage non-critical single user escalation requests.</p><p></p><p><b>
Description of Responsibilities:</b></p><ul><li><p>
Addresses and resolves reported non-major incidents and requests; logs all incidents and requests in ServiceNow. Reassigns tickets to other support groups where First Call Resolution is not possible.</p></li><li><p>
Creates a positive customer support experience and builds strong relationships through clear problem understanding, ensuring timely resolution or escalation and handling customers with a consummately professional attitude.</p></li><li><p>
Analyzes and resolves incidents and requests regarding use of application software or hardware.</p></li><li><p>
Responsible for case ownership through the engagement of other support staff (service resources) involved in resolution to ensure incidents are resolved, requests are filled, and customer communication is complete.</p></li><li><p>
Works shift patterns as assigned to support associates and internal customers 24x7x365.</p></li><li><p>
Documents all relative case information in ServiceNow to include troubleshooting steps, business/customer impact, and screenshots, if applicable.</p></li><li><p>
Meets and exceeds all defined performance metrics on a consistent basis which results in positive CSat and QA scorecards.</p></li><li><p>
Continuous growth in general knowledge of current corporate, division, and facility-specific products, increasing ability to resolve incidents and requests on first contact.</p></li><li><p>
Create or update knowledge articles to promote customer self-service and improve First Call Resolution of requests and incidents within the Service Desk.</p></li><li><p>
Available for after hours and on-call support as needed to maintain business continuity.</p></li><li><p>
Adheres to Code of Conduct and Mission and Value statements.</p></li><li><p>
Successfully completes required Corporate and Service Desk training objectives</p></li><li><p>
Can work remotely or within an office environment and maintain productivity without supervision</p></li><li><p>
Performs other duties as assigned.</p></li></ul><p></p><p><b>
Qualifications:</b></p><p><b>
Skills and Experience:</b></p><ul><li><p>
Minimum of 1 years of experience in Service Desk or similar environment</p></li><li><p>
Experience with ServiceNow ITSM usage and workflows</p></li><li><p>
Exceptional customer support and interpersonal skills</p></li><li><p>
Excellent written and verbal communication (with a focus on listening); Superior telephone etiquette</p></li><li><p>
Bilingual &ndash; English and French/Spanish/Swedish a plus</p></li><li><p>
Requires strong interpersonal skills including initiative, problem analysis, attention to detail and sound judgment when making decisions</p></li><li><p>
Able to multi-task and open to assigned flexible hours and on-call rotation</p></li><li><p>
Aptitude to resolve technical issues and conduct system checks to ensure First Call Resolution</p></li><li><p>
Ability to communicate resolutions using business terminology</p></li><li><p>
Requires basic working knowledge of all hardware/software concepts, including all supported Microsoft and network management tools</p></li><li><p>
Professionalism and inclusiveness within a team environment while working with all levels</p></li><li><p>
Ability to perform basic troubleshooting to identify root cause and resolve the issue or reassign the ticket as needed</p></li></ul><p></p><p><b>
Educational requirements:</b></p><ul><li><p>
High School Diploma or equivalent required</p></li><li><p>
Basic knowledge of IT technologies, cloud architecture and supporting tools</p></li><li><p>
IT Service Management (ITSMv3) or ITIL Certification a plus but not required</p></li><li><p>
Comptia Certifications a plus but not required</p></li><li><p>
Proficient with Microsoft Office365 tools</p></li></ul></div>

Associate Analyst, Service Desk Support - GSC - US

University of Houston

<div><div><div><h3 class="jobSectionHeader"><b>Specialist, Digital Marketing, M. Davies College of Business
 </b></h3><div></div><div><div><ul><div>494745
</div> </ul></div><div></div><div><ul><div>Full-Time
</div> </ul></div><div></div><div><ul><div>Closing on: Sep 24 2025
</div> </ul></div><div></div><div><ul><div>M Davies College of Business
</div></ul></div></div><p></p><div><b>Department</b>: M Davies College of Business <b>Salary</b>: $47,731
<p><b>Description</b>:</p>
<h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
<div>
<p>The Digital Marketing Specialist is responsible for developing, implementing, and optimizing digital marketing strategies to enhance online visibility. Serving as the college&rsquo;s Search Engine Optimization and Search Engine Marketing (SEO/SEM) expert, this position manages paid search campaigns (e.g., Google Ads), performs regular website audits, and collaborates with leadership to ensure business programs are effectively promoted to prospective students and key stakeholders. The specialist plays a critical role in engagement, increasing enrollment interest, and positioning the college as a leader in education.</p>
</div>
<h2 class="jobSectionHeader"><b>Duties</b></h2>
<div><ul><li>Manages and optimizes Meta, Google and other ad campaigns, increase driving ROI and improve the quality of inbound leads</li>
<li>Monitors and analyzes website performance, implementing on-page and technical SEO enhancements across all web properties</li>
<li>Tracks and reports on keyword rankings, site traffic, and campaign effectiveness to identify areas of improvement and growth</li>
<li>Prepares and delivers performance reports, offering actionable recommendations to improve digital outcomes</li>
<li>Collaborates cross-functionally with web development, content, and marketing teams to ensure alignment with brand and recruitment objectives</li>
<li>Stays up to date with the latest SEO/SEM trends, algorithm updates, and industry best practices to maintain a competitive edge</li>
<li>Identifies and resolves technical SEO issues, such as broken links, redirect loops, and crawl errors, to ensure optimal site health</li>
<li>Contributes to landing page strategy and optimization, focusing on user experience and conversion rate improvements for digital campaigns</li>
</ul></div><h2 class="jobSectionHeader"><b>Marginal Duties</b></h2>
<div><ul><li>Performs all other duties as assigned</li>
</ul></div><h2 class="jobSectionHeader"><b>Supervisory Responsibilities</b></h2>
<div>
<p>Direct Reports: N/A</p>
<p>
Delegation of Work: N/A</p>
<p>
Supervision Given: N/A</p>
</div>
<h2 class="jobSectionHeader"><b>Qualifications</b></h2>
<div>
<p>Required Education:</p>
<ul>
<li>Bachelor&rsquo;s degree in marketing, Digital Media, Communications or a related field</li>
<li>Experience in lieu of education</li>
</ul>
<p>Required Experience:</p>
<ul>
<li>Minimum of two (2) years of related job experience in Search Engine Optimization and Search Engine Marketing</li>
<li>Education in lieu of experience</li>
</ul>
<p>License/Certification:</p>
<ul>
<li>None Required</li>
</ul></div><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2>
<div><ul><li>Marketing experience in higher education or non-profit</li>
<li>HTMl/CSS knowledge is a plus</li>
<li>Master's degree in a related field</li>
</ul></div><h2 class="jobSectionHeader"><b>Knowledge, Skills and Abilities</b></h2>
<div>
<p>Knowledge:</p>
<ul>
<li>Solid understanding of search engine algorithms, ranking factors, and keyword strategies. Knowledge of HTML/CSS and website administration</li>
</ul>
<p>Skills:</p>
<ul>
<li>Strong analytical skills with the ability to translate data into action</li>
</ul>
<p>Abilities:</p>
<ul>
<li>Ability to communicate effectively with a wide range of individuals and constituencies in a university community</li>
</ul></div><h2 class="jobSectionHeader"><b>Work Location and Physical Demands</b></h2>
<div>
<p>Primary Work Location:</p>
<ul>
<li>Works in an office environment</li>
</ul>
<p>Physical Demands:</p>
<ul>
<li>Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements; individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks</li>
</ul>
</div><p>All positions at the University of Houston-System are security sensitive and will require a criminal history check.</p>
<p>
The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.</p></div></div></div></div>

Specialist, Digital Marketing, M. Davies College of Business

CL Support Services

<div><p>At CL Support Services, we believe in working hard, growing together, and always doing the right thing. We treat each other like family, support each other&rsquo;s growth, and show up every day with purpose and passion. If you value integrity, teamwork, and continuous improvement, you&rsquo;ll fit right in.</p>
<p>We&rsquo;re looking for a <b>Paid Search (PPC) Specialist</b> to plan, execute, and optimize campaigns across multiple platforms. This is a hands-on, analytical role ideal for someone who thrives in a fast-paced, data-driven environment and enjoys balancing technical precision with creative strategy.</p>
<p><b>**This role is 100% onsite located in Houston, TX 77064**</b></p>
<p><b>Why Join Us?</b></p>
<ul><li>Medical, Dental, Vision &amp; Life Insurance</li>
<li>401(k) &amp; Roth options</li>
<li>Paid time off &amp; holidays</li>
<li>Tuition reimbursement</li>
<li>Casual dress code (you can wear jeans to work!)</li>
</ul>
<p><b>What You&rsquo;ll Do:</b></p>
<ul><li>Manage and optimize campaigns across Google Ads, YouTube, Bing, NextDoor, TikTok, Amazon DSP, and more.</li>
<li>Monitor performance, adjust strategies, and report actionable insights to stakeholders.</li>
<li>Own conversion tracking and attribution, ensuring accurate data across channels.</li>
<li>Lead CRO efforts: test landing pages, funnels, and customer journeys.</li>
<li>Collaborate with creative, development, and analytics teams to align campaigns with business goals.</li>
<li>Maintain budgets and build advanced dashboards using GA4, Looker Studio, and other tools.</li>
</ul>
<p><b>What You Bring:</b></p>
<ul><li>3+ years managing paid media campaigns with strong ROI.</li>
<li>Deep knowledge of tracking, attribution, and multi-channel optimization.</li>
<li>Hands-on experience with Google Tag Manager, GA4, and WordPress or similar CMS.</li>
<li>Understanding of data integrations (APIs, Zapier), UTM tagging, and reporting tools (Looker Studio, Supermetrics).</li>
<li>Familiarity with offline conversion tracking, implementation and monitoring.</li>
<li>Strong analytical, collaborative, and communication skills.</li>
<li>Familiarity with platforms like Meta, Bing, TikTok, and offline conversions.</li>
</ul>
<p><b>Bonus Points For:</b></p>
<ul><li>Programmatic buying or Amazon DSP experience</li>
<li>Familiarity with A/B testing and heatmapping tools</li>
<li>Creative skills in design or copywriting</li></ul></div>

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