application specialist

data specialist

product management specialist Jobs in Istanbul

product management specialist

product specialist

administrative affairs specialist/senior specialist Jobs in Istanbul

administrative affairs specialist/senior specialist

technical support specialist

M.B Marketing

<p><b>We Are Hiring: Account Managers (On-site Only)</b></p><p><b>Location:</b> Levent, Istanbul<br/><b>Working Days:</b> Monday to Friday<br/><b>Working Hours:</b> 07.00-16.00<br/><b>Note:</b> This is an <b>on-site position</b> &ndash; <b>remote work is not available</b></p><p><b>Role Description</b></p><p>This is a full-time on-site role for an Information Technology Specialist, located in Istanbul. The IT Specialist will be responsible for managing and maintaining network systems, ensuring network security, performing troubleshooting tasks. The role requires collaboration with different departments to support their technology needs and resolve any technical issues promptly.</p><p><b>Qualifications</b></p><ul><li>Excellent verbal skills in <b>English </b></li><li>Experience in Information Technology and Troubleshooting</li><li>Proficient in analyzing, diagnosing, and resolving technical issues</li><li>Ability to work independently and as part of a team</li><li>Relevant certifications in IT or related fields are a plus</li></ul><p>Job Type: Full-time</p><p>Pay: 35,000.00TRY - 41,000.00TRY per month</p><p>Language:</p><ul><li>English  (Required)</li></ul>

IT Specialist

Rolls-Royce Power Systems AG

<div><div>Job Description</div><div></div><div>
As being one of the core brand of Rolls Royce Power Systems, Rolls Royce Solutions T&uuml;rkiye is equipped with the experience of more than 100 years on productions of diesel engines, manufactures and improves complete drive systems, Gas and Diesel Systems and their control / monitoring systems in wide range of product types and power ratings for heavy vehicles and equipment for construction and mining industry.</div><div></div><div>
Key Accountabilities</div><ul><li>
Bachelor degree (Preferably; Mechanical, Electric &amp; Electronic Engineer, Naval Architecture or Marine Engineering)</li><li>
Having at least 3 years of relevant experience</li><li>
Fluent speaking and writing in English</li><li>
Knowledge of MS Office tools, Autocad and SAP applications</li><li>
Team player, self-motivated, result oriented</li><li>
Problem solver and analytic minded</li><li>
Strong relationship and high communication skills</li></ul><div></div><div>
We are looking for Application Specialist for Marmara Region of Turkey who have the following qualifications;</div><ul><li>
Conformity check of the engines and equipment in the first delivery stage</li><li>
Before the operation of the application system, documentation, necessary tools, preliminary and complete transfer to the work area</li><li>
Conducting technical preliminary customer visit within the scope specified in the contracts and checking and reporting of project suitability until that stage of the operations</li><li>
According to the RRPS regulations, coordinating with the customer side in accordance with the occupational health and safety in the light of the field visit reports and findings, completing and reporting the necessary fields</li><li>
Performing and reporting customer and users test of completed engines in accordance with RRPS regulations</li><li>
Providing technical support according to the customer demand in the completed applications</li><li>
Support Sales team</li></ul><div></div><div><br>
Type of Contract</div><div></div>
Permanent</div>

Application Specialist

<p><b>Customer Support Specialist in GERMAN</b></p><p><b>REMOTE (HOME OFFICE)</b></p><p><b>Salary: USD based salary</b><br/><b>Working days: Monday-Friday, shift is(10.00-1900) (including lunch and two 15-minute breaks) + some weekends we have overtime on saturday or sunday (we are paying for overtime on weekends) it's not include both saturday and sunday just one day and when you work on one saturday upcoming weekend is totally off.</b></p><p><b>Responsibilities</b></p><ul><li>Provide outstanding customer support to clients via phone, email, and live chat.</li><li>Guide clients through technical processes, such as account setup, deposit/withdrawal procedures, and platform navigation.</li><li>Investigate and resolve customer issues in a timely and efficient manner.</li><li>Collaborate with other departments to address complex inquiries and escalate issues as needed.</li></ul><p><b>Qualifications</b></p><ul><li>Advanced speaking level of German+ English language</li><li>Strong analytical and decision-making skills.</li><li>Excellent communication and interpersonal skills.</li></ul><p><b>Let's grow together!</b></p><p><b>Sincerely,</b></p><p>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;</p><p>Maa&#351;: 35.000,00TRY - 38.000,00TRY ayl&#305;k</p><p>Dil:</p><ul><li>German (Zorunlu)</li></ul>

Customer Support in German (REMOTE)

AloTech

<div>
 <p>
  <strong>
   About Us
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  AloTech/Call Center Studio is the world&rsquo;s first contact center software built entirely on Google. We offer clients a 360 digital transformation, bridging the gap between contact centers and cutting edge communication technologies, freeing contact center agents from their cubicles.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We take pride in being one of the best B2B SaaS providers and are now looking to expand our team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   How We Work
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We love our community, so we make sure that we have plenty of events where we get together and catch up!
 </p>
 <p>
  <br/>
 </p>
 <p>
  We empower ownership and proactivity and, whenever in doubt, to take action and initiative instead of waiting along.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a
  <strong>
   Technical Support Specialist
  </strong>
  to handle the following responsibilities:
 </p>
 <p>
  Providing configuration and end-user support to corporate customers using AloTech's
  <strong>
   Cloud Call Center and Cloud PBX Solutions
  </strong>
  via phone, email, remote access, and on-site support.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   General Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in relevant fields (Preferably Computer Engineering, Electronics &amp; Communication Engineering, etc.).
  </li>
  <li>
   Proficiency in English.
  </li>
  <li>
   Knowledge of network system devices used by ISPs.
  </li>
  <li>
   Familiarity with call center processes (customer service, technical support, operations management).
  </li>
  <li>
   Experience with
   <strong>
    Linux, MySQL, TCP/IP, Ethernet, MPLS, Switches, and Routers
   </strong>
   .
  </li>
  <li>
   Knowledge of CRM applications.
  </li>
  <li>
   Willingness to learn new products and technologies, with the ability to quickly adapt to innovations.
  </li>
  <li>
   Availability to work in shifts.
  </li>
  <li>
   Strong verbal and written communication skills with a solution-oriented mindset.
  </li>
  <li>
   Ability to generate reports effectively.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Our Benefits
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   IKEA gift card
  </li>
  <li>
   Meal card (Ticket)
  </li>
  <li>
   Necessary equipment/tools for your work
  </li>
  <li>
   Health insurance
  </li>
  <li>
   Education allowance
  </li>
 </ul>
 <p>
 </p>
</div>


Teknik Destek Uzmanı

Dataroid

<div>
 <p>
  Join us on our exciting journey at Dataroid, the award-winning digital analytics and customer engagement platform!
 </p>
 <p>
  <br/>
 </p>
 <p>
  Dataroid empowers leading brands to enhance every individual customer experience through deep customer insight, data science modelling, and omnichannel marketing.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As Turkey's fastest-growing data analytics platform, we embrace challenges, explore new technologies, and aim to impact industries globally by helping businesses harness data to create seamless customer experiences.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Dataroid, our developers drive innovation, staying ahead of technology trends to deliver simple and seamless solutions. Already used by leading enterprises in finance, airlines, and retail, Dataroid reshapes the experience of over 120 million users.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for an energetic, ambitious, and high-performing
  <strong>
   Customer Success Specialist
  </strong>
  who will be responsible for building relationships, understanding customer trends, hitting annual targets and leading our big data analytics and customer engagement platform Dataroid in the right direction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Develop a deep understanding of our analytics and engagement platform and contribute to strategic plans that maximize customer retention and satisfaction in global and local markets.
  </li>
  <li>
   Maintain strong, long-lasting relationships with clients through proactive support and value-driven communication.
  </li>
  <li>
   Work closely with customers to co-create successful use cases that demonstrate business value and support growth.
  </li>
  <li>
   Act as a technical integrator and analytical advisor focused on digital analytics and user engagement strategies.
  </li>
  <li>
   Ensure Dataroid SDK and API integrations are implemented in the most efficient and scalable way for each customer.
  </li>
  <li>
   Provide product feedback and insights to the business and product teams.
  </li>
  <li>
   Ensure 100% satisfaction among all customers.
  </li>
  <li>
   Understand product infrastructure with technical and business perspective.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Fresh Graduate pursuing a bachelor&rsquo;s degree in engineering, Business Administration, or any other relevant degree or a maximum of 3 years&rsquo; experience in a Technical and/or Business Support function (B2B) dealing with data analysis.
  </li>
  <li>
   Desire to work in a dynamic and fast-moving startup environment.
  </li>
  <li>
   Data analytics interpretation skills with a consultancy mindset.
  </li>
  <li>
   Passion for supporting client&rsquo;s growth through digital insights and engagement actions.
  </li>
  <li>
   Strong communication, interpersonal, and teamwork skills with the ability to work both independently and collaboratively.
  </li>
  <li>
   Desire to learn of technology, digital and innovation.
  </li>
  <li>
   Excellent listening, negotiation, and presentation skills.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Dataroid?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   🌟Great Compensation &amp; Benefits:
  </strong>
  We provide an attractive compensation package, including private health insurance, company-supported pension plans, meal vouchers, commute assistance, remote work benefits, and a paid day off for your birthday.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   💻Enhanced Workdays:
  </strong>
  Enjoy the flexibility of adaptable working hours. We offer online events, inspiring guest speakers, office snacks, a culture that limits unnecessary meetings, and many other perks designed to make your weekdays more enjoyable.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   📚Growth &amp; Learning:
  </strong>
  Your development is our priority, with access to premier online learning platforms like Udemy, digital libraries, and tailored training programs to support your career journey.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   🚀Thriving Community:
  </strong>
  Be part of a vibrant and close-knit team that values connection. Enjoy happy hours, workshops, seasonal celebrations, and other events that bring us together.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   🎯Open Dialogue:
  </strong>
  Our flat organizational structure fosters direct and transparent communication. Your ideas and feedback are always welcome, ensuring your voice is heard and valued.
 </p>
 <p>
  <br/>
 </p>
 <p>
  FIND MORE ABOUT US 🔎
 </p>
 <p>
  Our career page: https://www.dataroid.com/careers/
 </p>
 <p>
  Our company page: https://www.dataroid.com/
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We will process your personal data as part of our recruitment procedures. To find out more, please consult our
  </strong>
  Candidate Privacy Notices.
 </p>
</div>


Specialist, Customer Success

Elekta

<div></div><div><div><div><div><div>Istanbul, T&uuml;rkiye</div>
</div></div></div><div><div><div><p><b>We don&rsquo;t just build technology. We build hope for everyone dealing with cancer.</b></p></div><p></p><div><p><b><br>
What you&rsquo;ll do at Elekta</b></p></div><div><p>
As a Software Specialist based in Istanbul, you will support the installation, upgrading, and technical servicing of Elekta software solutions and associated third-party products. You'll work closely with clinical customers, internal teams, and global partners to ensure optimal system performance and timely resolution of product issues. Your work helps ensure that our products continue delivering life-saving care with reliability and excellence. You&rsquo;ll be a key point of contact for customer technical issues, ensuring swift diagnosis and resolution while maintaining Elekta&rsquo;s high standards of customer service and professionalism.</p></div><p></p><div><p><b><br>
The right stuff</b></p></div><div><ul><li><p>
Strong customer service orientation with excellent interpersonal and communication skills.</p></li></ul></div><div><ul><li><p>
Able to prioritize and manage multiple cases in a fast-paced clinical environment.</p></li></ul></div><div><ul><li><p>
Flexible, team-oriented, and driven by a desire to make a difference.</p></li></ul></div><div><ul><li><p>
Calm under pressure, with a proactive approach to solving problems.</p></li></ul></div><div><ul><li><p>
Comfortable interacting with both clinical and technical stakeholders.</p></li></ul></div><p></p><div><p><b><br>
What you bring</b></p></div><div><ul><li><p>
Knowledge of desktop PCs, Microsoft SQL, Citrix, Networking, and Microsoft Server OS is essential.</p></li></ul></div><div><ul><li><p>
Experience in a technical support environment.</p></li></ul></div><div><ul><li><p>
Excellent skills in English, both spoken and written is required; proficiency in French, German, or Arabic is an advantage.</p></li></ul></div><div><ul><li><p>
Experience in medical imaging, linear accelerators, or radiotherapy products is desirable but not required.</p></li></ul></div><div><ul><li><p>
Willingness to travel at short notice and support global operations, including weekend coverage. Travel expectations are around 50% in this role.</p></li></ul></div><div><ul><li><p>
Excellent documentation and organizational skills.</p></li></ul></div></div><p></p><div><div><p><b><br>
What you&rsquo;ll get</b></p></div><div><p>
In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.</p></div><div><ul><li><p>
Private health insurance including family</p></li></ul></div><div><ul><li><p>
Life insurance,</p></li></ul></div><div><ul><li><p>
Lunch allowance</p></li></ul></div><div><ul><li><p>
Company mobile phone &amp; phone line, and laptop</p></li></ul></div><p></p><div><p><b><br>
Hiring process</b></p></div><div><p>
We are looking forward to hearing from you! Apply by submitting your application and resume in English, Please note that we do not accept applications by e-mail.</p></div><p></p><div><p><b><br>
Your Elekta contact</b></p></div><div><div>
For questions, please contact the Global Talent Acquisition Partner responsible, Gustaf Ericson, at <div>gustaf.ericson@elekta.com</div>. We do not accept applications through e-mail.</div></div><p></p><div><p><b><br>
We are an equal opportunity employer</b></p></div><div><p>
We are an equal opportunity employer. We evaluate qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.</p></div><p></p><div><p><b><br>
About Elekta</b></p></div><div><p>
As a leader in precision radiation therapy, Elekta is committed to ensuring every patient has access to the best cancer care possible. Elekta is a proud innovator and supplier of equipment and software used to improve, prolong, and save the lives of people with cancer and brain disorders.</p></div><div><p>
More than 6,000 hospitals worldwide rely on Elekta technology. We openly collaborate with customers to advance sustainable, outcome-driven, and cost-efficient solutions to meet evolving patient needs, improve lives and bring hope to everyone dealing with cancer. To us, it's personal, and our global team of 4,700 employees combine passion, science, and imagination to profoundly change cancer care. We don&rsquo;t just build technology, we build hope.</p></div><div><div>
Elekta is headquartered in Stockholm, Sweden, with presence in more than 120 countries and listed on Nasdaq Stockholm. For more information, visit <div>elekta.com</div> or follow @Elekta on Twitter and LinkedIn.</div></div></div></div></div>

Software Specialist

Siemens

<p></p><div><div><p>As a <b>Technical Support Specialist</b> in <b>Siemens eMobility</b> call center, you will serve as the first point of contact for customers experiencing issues with <b>electric vehicle (EV) charging stations</b>. Your primary responsibility is to provide prompt, professional, and technically sound support to ensure minimal downtime and a positive customer experience. You will perform basic troubleshooting, escalate complex issues, and contribute to the efficient operation of our EV charging infrastructure.</p><p><b><br>
What part will you play?
</b></p><ul><li> Provide remote advanced technical support and root cause analysis for EV charging systems.</li><li> Support integration efforts between EV chargers, vehicles, and backend systems.</li><li> Manage and resolve technical escalations efficiently.</li><li> Maintain and monitor product performance and maintenance standards.</li><li> Ensure compliance with industry standards, safety regulations, and internal quality protocols.</li><li> Maintain detailed documentation of support cases, resolutions, and technical learnings.</li><li> Collaborate with Product Champions and R&amp;D teams to address recurring product issues and contribute to product enhancements.</li><li> Provide feedback and training to frontline support teams to improve first-contact resolution rates.</li><li> Accountability for adherence to operational key performance indicators (KPIs) in case management, including metrics such as Mean Time to Resolve (MTTR) and compliance with customer-specific Service Level Agreements (SLAs).</li><li> Occasionally, it can be needed to travel on-site to provide expert support, with the need to travel abroad.</li></ul><p>
Objectives are:</p><ul><li> Deliver timely and accurate solutions to technical problems.</li><li> Identify and eliminate root causes of recurring issues.</li><li> Drive continuous improvement in product reliability.</li><li> Strengthen field support through deep technical expertise.</li><li> Serve as the escalation point for field issues to the Product Champion.</li></ul><p><b><br>
What do I need to qualify for this job?</b></p><ul><li> Candidates should be engineers, preferably with a degree in Electrical Engineering.
</li><li> A strong background in one or more of the following areas is highly desirable: electronics, information technology (IT), energy systems, or communication technologies.</li><li> Relevant technical support experience is preferred.</li><li> Exceptional communication skills, with a good level in both written and spoken English.</li><li> High sense of customer orientation with excellent problem solving skills.</li></ul></div><div><p><b><br>
What we offer</b></p><div>
<ul><li>Speak up Culture</li></ul>
<ul><li>Respectful Workplace</li></ul>
<ul><li>Being part of a global work environment</li></ul>
<ul><li>Attractive remuneration package</li></ul>
<ul><li>Excellent recognition tools providing spot awards</li></ul>
<ul><li>Learning &amp; Development opportunities for both personal and professional growth</li></ul>
<ul><li>Leave days for parents and a variety of flexible working models that allow time off for yourself and your family</li></ul>
<ul><li>Creche allowance for mothers</li></ul>
<ul><li>Share matching programs to become a shareholder of Siemens AG</li></ul>
<ul><li>Remote working and remote living flexibility only for relevant positions</li></ul>
<ul><li>Find more benefits here</li></ul>
</div><p><i>Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences.</i></p><p><b>
&ldquo;At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow&lsquo;s reality. Find out more about the Digital world of Siemens here: </b><b>www.siemens.com/careers/digitalminds&rdquo;</b></p><p><b>
As Siemens we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receive applications of candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together.</b></p><p><b>
Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.</b></p><p><b>
We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of you ability as we will use the data to review your suitability to the role.</b></p><p><b>
Please find more information from our web site:</b></p><p><b>
https://new.siemens.com/tr/tr.html</b></p><p><b><br>
Contact</b><br>
<b>If you need more information please don't hesitate to contact us.</b><br>
<b>+90 216 459 20 00</b></p><p><b>
https://new.siemens.com/tr/tr/genel/iletisim.html</b><br>
<b>insanorganizasyon.tr@siemens.com</b></p><p><b>
www.instagram.com/siemensturkiye</b></p><p><b>
https://m.youtube.com/user/Siemens</b></p><p><b>
http://www.twitter.com/siemensturkiye</b></p><p><b>
http://www.facebook.com/siemensturkiye</b></p><p></p><p>
#LI-HYBRID</p></div></div>

Remote Technical Support Engineer

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