technical support engineer Jobs in Mangaluru

technical support engineer

associate support analyst [t500-21111] Jobs in Mangaluru

associate support analyst [t500-21111]

operations support consultant Jobs in Mangaluru

operations support consultant

technical consultant - l1 Jobs in Mangaluru

technical consultant - l1

technical support specialist

Eagle Eye Networks

<div>
 
 About Eagle Eye Networks
 
 
 
 Eagle Eye Networks is a cloud-based video management company. The Eagle Eye Security Camera VMS has been purpose built for the cloud and provides unsurpassed security, redundancy, and reliability while allowing partners and customers the use of a wide variety of IP and analog cameras. Eagle Eye&rsquo;s cloud is ideal for end-users and resellers requiring single sign-on access to live, recorded or event based video across multiple locations. The Eagle Eye VMS has strong APIs for the secure integration of third party systems.
 
 
 Technical Support Agent
 
 
 
 Overview
 
 
 
 As a L1 Technical Support Engineer at Eagle Eye Networks, you will be part of the team responsible for providing excellent technical support to our channel partners and customers with the goal of keeping them happy. Along the way, you will receive training about our video management systems, cool camera technologies, advanced analytics, IP networking, cloud infrastructure and a lot more. Every day is different and can be challenging, but very rewarding. There are also opportunities to move up within the team or move to another department within the company.
 
 
 Your activities can range from helping customers to get their system up &amp; running, helping to configure IP and Analog camera systems, investigating problems with cameras or Eagle Eye cloud software, to coordinating support cases with other teams within the organization. All in all, you will be the person responsible for keeping our customers and partners happy!
 
 
 On a daily basis, your tasks will consist of providing support via the telephone or email to our customers and partners worldwide. Eagle Eye Networks is based in Austin, TX and is continuing to grow in Europe, the Middle East, Africa and India as well as many countries in Asia. We provide 7/24 support between our teams in Austin and Amsterdam which means you may also be taking calls/responding to emails from Europe during the afternoon or assisting our customers in Asia in the evening before handing off to the support team in Amsterdam.
 
 
 We expect you to gain excellent product knowledge and grow in your customer service skills. This will be done through various product trainings and your own personal experiences. You will be offered a free home video surveillance solution, which will help you understand the end user experience.
 
 
 
 Responsibilities Include
 
 
 
 <ul>
 <li>
 Answering phone calls and taking care of incoming tickets, emails and chats
 </li>
 <li>
 Managing open support cases within the organization and finding a solution or workaround to maintain customer satisfaction
 </li>
 <li>
 Providing technical support assistance for the Inside Sales team channel partners
 </li>
 <li>
 Reporting, escalating, and keeping track of the activity in our service desk software Zoho Desk
 
 
 </li>
 </ul>
 
 Personal Skills And Experience Needed
 
 
 
 <ul>
 <li>
 2+ year of relevant experience is a plus.
 </li>
 <li>
 Fluent in English (verbal and written) - Spanish is a plus but not required.
 </li>
 <li>
 Good communication.
 </li>
 <li>
 Ticket management skills required.
 </li>
 <li>
 Solid knowledge of IP network architecture.
 </li>
 <li>
 Demonstrable experience where customer care has played a key role.
 </li>
 <li>
 Demonstrable experience in providing support for technical products/services.
 </li>
 </ul>
</div>

Technical Support Engineer

Amazon

<div>
 
 Description
 
 
 
 Selling on Amazon is one of the fastest growing businesses at Amazon.com, with more than 50% of all items currently sold originating from third-party sellers. Our team's vision is to offer next generation systems that enable Amazon and third-party solutions providers to innovate rapidly for millions of Selling Partners worldwide, helping them automate and scale their Amazon businesses. We develop and operate distributed systems at unprecedented scale to deploy highly configurable product integration workflows. These workflows enable Solution Providers to create, list, and market their offerings while helping Sellers discover, learn about, and consume third-party solutions.
 
 
 You will be a member of a world-class software development team of Software Dev Engineers and Support Engineers who build and operate frameworks that help Solution Providers to create, list and monitor their solution offerings in Amazon Selling Partner Appstore and Service Providers Network leveraged by thousands of Sellers. The team develops, maintains, and scales distributed systems and experiences to support our growing customer base in a fast-paced and collaborative environment. If you love diverse challenges, know how to deliver, and thrive in an exciting, high-visibility environment, we want to talk with you.
 
 
 As a Technical Support Engineer, you will seek resolutions to problems and mitigate risks, always ensuring a Customer Obsessed experience. You will own scaling our systems, eliminating root causes for reported issues, proactively testing and eliminating issues, and building tooling to identify and resolve customer-facing issues. You will contribute to key metrics measuring the health of our systems through reduced volume of reported issues and faster resolution times.
 
 
 Key job responsibilities
 
 
 You Will Work With Other Amazon Leaders To Share Ideas And Improve Support Across The Company. You Will Demonstrate Excellent Judgment When Making Decisions. As a Technical Lead On Your Team And Subject Matter Expert For One Or More Services, You Will
 
 
 <ul>
 <li>
 Develop tools, applications, code improvements and scripts to resolve operational burden.
 </li>
 <li>
 Interface with product, operations and technical teams to understand customer-facing systems and determine best path to reduce customer pain points.
 </li>
 <li>
 Drive tools and configuration management for software product releases and successful deployments.
 </li>
 <li>
 Provide engineering support for incoming tickets, including extensive troubleshooting and debugging across multiple product lines
 </li>
 <li>
 Troubleshoot issues related to the platform services, UI feature/functionality and content for various products
 </li>
 <li>
 Support software deployments in staging and production environments.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 2+ years of software development, or 2+ years of technical support experience
 </li>
 <li>
 Experience scripting in modern program languages
 </li>
 <li>
 Experience troubleshooting and debugging technical systems
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Knowledge of web services, distributed systems, and web application development
 </li>
 <li>
 Experience troubleshooting &amp; maintaining hardware &amp; software RAID
 </li>
 <li>
 Experience with REST web services, XML, JSON
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI - Karnataka
 
 
 Job ID: A3104370
</div>

lululemon

<div>
 
 
 About lululemon:
 
 
 
 lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative products, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people. As we continue to elevate our shopping experience, our India Tech Hub plays a key role in expanding our technology capabilities in Product Systems, Merchandising and Planning, Digital Presence, distribution and logistics, and corporate systems. Our team in India works as an extension of the global team on projects of strategic importance.
 
 
 
 
 
 
 Associate Support Analyst, Educator Help Centre
 
 
 
 
 About this team:
 
 
 
 The Educator Help Centre (EHC) is the epicenter of technical support at lululemon. We&rsquo;re a fast-paced team passionate about problem-solving and critical thinking, providing global support to our people across all facets of the business, including Store Educators, the Guest Education Center, Distribution Centers, and Store Support Centers. We bridge the gap between potential lost sales and exceptional customer experiences for our employees.
 
 
 Our goal is to provide a best-in-class, empathy-centric support experience to lululemon employees across multiple channels: Online chat, over the phone, email, or through our internal IT software. As a member of the EHC, you are empowered to think outside the box in order to find solutions and resolve issues for employees. We value teamwork and feedback, and believe that everyone has a role to play when it comes to creating and achieving our vision for the EHC&rsquo;s future. Plus, we have a great time doing it!
 
 
 We are eager and excited to pick up new skills and apply them to our day-to-day role. There is a lot of variety at the EHC to keep you stimulated, but enough familiarity to become an expert in certain technologies.
 
 
 
 
 
 
 A day in the life:
 
 
 
 We are a fast-moving organization, and the Technology team is no exception! This means you must be agile, adaptive to change, and a quick learner. You work with your fellow EHC team members to provide technical support and expertise to our stores, GEC&rsquo;s, Distribution Centres, and corporate employees. More than just solving incidents, you are empowered to find creative and innovative solutions, and collaborate with other experts in the EHC to ensure problems are resolved efficiently.
 
 
 You play an important role in identifying the needs of our employees and providing personalized support. If necessary, you&rsquo;ll escalate complex issues and collaborate with team members with more specialized knowledge to resolve them &ndash; i.e. one of our Support Analysts.
 
 
 
 
 
 
 General duties include:
 
 
 <ul>
 <li>
 Provide a world-class support experience to our employees via phones, live chat, email, ServiceNow (our ITSM tool), in-person and any future channels
 </li>
 <li>
 Diagnose, troubleshoot, and resolve technology issues and concerns (Point of Sale (POS), in-store devices, printers, laptops, PC, Zoom room hardware + more)
 </li>
 <li>
 Learn, utilize, install and troubleshoot up to 350+ software applications with a wide range of complexity (Active Directory, Microsoft 365, Zoom, Workday, X-store, + more)
 </li>
 <li>
 Provide discovery, diagnosis, and level 1 network troubleshooting for stores and corporate offices
 </li>
 <li>
 Manage entire lifecycle of incidents through our ServiceNow tool, updating priority and providing accurate and timely updates to our employees
 </li>
 <li>
 Collaborate with Service Excellence and Cross Functional Tech teams by providing detailed documentation on any incident that requires their support
 </li>
 <li>
 Action and fulfill access requests for employees
 </li>
 <li>
 Monitor the EHC incident queue and ServiceNow dashboards to identify opportunities to help teammates solve issues more efficiently
 </li>
 <li>
 Participate in ongoing learning and development opportunities and trainings as our technologies advance and our processes change
 </li>
 <li>
 Maintain and update Knowledge Base Articles using our ITSM tool, ServiceNow
 </li>
 <li>
 Communicate with external vendors to order new hardware, schedule technician visits and use escalation channels where needed.
 </li>
 <li>
 Track trends to help identify Major incidents or problem tickets
 </li>
 <li>
 Adhere to our Standard Operating Procedures (SOP) and aim for excellence in our key performance metrics (Customer Satisfaction, Service Level Agreements, Mean Time to Resolve and Speed to Answer)
 </li>
 <li>
 Commitment to the betterment of the EHC through collaboration and honest, timely feedback to peers, leadership and partners
 </li>
 <li>
 Shift flexibility - We provide support for international stores 24/7 with 18/7 coverage in the office, so the flexibility to work evenings and weekends is necessary
 </li>
 </ul>
 
 
 
 
 
 About the successful candidate:
 
 
 <ul>
 <li>
 Excellent interpersonal skills: The ability to foster connections and build trust while gathering relevant information
 </li>
 <li>
 Friendly, upbeat, and optimistic with an interest or passion in tech, continuous learning, creative problem solving and collaboration
 </li>
 <li>
 Proactive in communication where there may be issues or support is needed
 </li>
 <li>
 A clear, honest, and kind communicator with strong verbal and written communication skills
 </li>
 <li>
 Acknowledges the presence of choice in every moment and takes personal responsibility
 </li>
 <li>
 Possesses an entrepreneurial spirit and continuously innovates to achieve remarkable results
 </li>
 <li>
 Integrates fun and joy as a way of being and working (does not take themselves too seriously)
 </li>
 <li>
 Excels at managing and prioritizing tasks in a fast-paced environment
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Demonstrated excellence in customer service experience
 </li>
 <li>
 Demonstrated ability to communicate effectively and professionally via phone, email, and in-person
 </li>
 <li>
 Proven ability to prioritize and organize multiple tasks
 </li>
 <li>
 Familiarity with Microsoft (Office 365)
 </li>
 <li>
 Background or education in a technical field is a plus
 </li>
 </ul>
</div>

Associate Support Analyst [T500-21111]

Wipro

<div>
 Job description:
 
 
 Job Description
 
 
 Role Purpose
 
 
 
 The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
 
 &nbsp;
 
 ͏
 
 Do
 
 <ul>
 <li>
 
 Support process by managing transactions as per required quality standards
 
 <ul>
 <li>
 Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
 </li>
 <li>
 Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
 </li>
 <li>
 Update own availability in the RAVE system to ensure productivity of the process
 </li>
 <li>
 Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
 </li>
 <li>
 Follow standard processes and procedures to resolve all client queries
 </li>
 <li>
 Resolve client queries as per the SLA&rsquo;s defined in the contract&nbsp;
 </li>
 <li>
 Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
 </li>
 <li>
 Identify and learn appropriate product details to facilitate better client interaction and troubleshooting&nbsp;
 </li>
 <li>
 Document and analyze call logs to spot most occurring trends to prevent future problems
 </li>
 <li>
 Maintain and update self-help documents for customers to speed up resolution time
 </li>
 <li>
 Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
 </li>
 <li>
 Ensure all product information and disclosures are given to clients before and after the call/email requests
 </li>
 <li>
 Avoids legal challenges by complying with service agreements
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
 
 <ul>
 <li>
 Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
 </li>
 <li>
 Assist clients with navigating around product menus and facilitate better understanding of product features&nbsp;
 </li>
 <li>
 Troubleshoot all client queries in a user-friendly, courteous and professional manner
 </li>
 <li>
 Maintain logs and records of all customer queries as per the standard procedures and guidelines
 </li>
 <li>
 Accurately process and record all incoming call and email using the designated tracking software
 </li>
 <li>
 Offer alternative solutions to clients (where appropriate) with the objective of retaining customers&rsquo; and clients&rsquo; business
 </li>
 <li>
 Organize ideas and effectively communicate oral messages appropriate to listeners and situations
 </li>
 <li>
 Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
 
 <ul>
 <li>
 Undertake product trainings to stay current with product features, changes and updates
 </li>
 <li>
 Enroll in product specific and any other trainings per client requirements/recommendations
 </li>
 <li>
 Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
 </li>
 <li>
 Update job knowledge by participating in self learning opportunities and maintaining personal networks
 </li>
 </ul>
 </li>
 </ul>
 ͏
 
 Deliver
 
 
 &nbsp;NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed
 
 
 
 &nbsp;
 
 
 Experience: 1-3 Years
 
 .
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
 
</div>

Analyst

<div>
 Job description:
 
 
 Job Description
 
 
 Role Purpose
 
 
 
 The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
 
 &nbsp;
 
 ͏
 
 Do
 
 <ul>
 <li>
 
 Support process by managing transactions as per required quality standards
 
 <ul>
 <li>
 Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
 </li>
 <li>
 Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
 </li>
 <li>
 Update own availability in the RAVE system to ensure productivity of the process
 </li>
 <li>
 Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
 </li>
 <li>
 Follow standard processes and procedures to resolve all client queries
 </li>
 <li>
 Resolve client queries as per the SLA&rsquo;s defined in the contract&nbsp;
 </li>
 <li>
 Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
 </li>
 <li>
 Identify and learn appropriate product details to facilitate better client interaction and troubleshooting&nbsp;
 </li>
 <li>
 Document and analyze call logs to spot most occurring trends to prevent future problems
 </li>
 <li>
 Maintain and update self-help documents for customers to speed up resolution time
 </li>
 <li>
 Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
 </li>
 <li>
 Ensure all product information and disclosures are given to clients before and after the call/email requests
 </li>
 <li>
 Avoids legal challenges by complying with service agreements
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
 
 <ul>
 <li>
 Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
 </li>
 <li>
 Assist clients with navigating around product menus and facilitate better understanding of product features&nbsp;
 </li>
 <li>
 Troubleshoot all client queries in a user-friendly, courteous and professional manner
 </li>
 <li>
 Maintain logs and records of all customer queries as per the standard procedures and guidelines
 </li>
 <li>
 Accurately process and record all incoming call and email using the designated tracking software
 </li>
 <li>
 Offer alternative solutions to clients (where appropriate) with the objective of retaining customers&rsquo; and clients&rsquo; business
 </li>
 <li>
 Organize ideas and effectively communicate oral messages appropriate to listeners and situations
 </li>
 <li>
 Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
 
 <ul>
 <li>
 Undertake product trainings to stay current with product features, changes and updates
 </li>
 <li>
 Enroll in product specific and any other trainings per client requirements/recommendations
 </li>
 <li>
 Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
 </li>
 <li>
 Update job knowledge by participating in self learning opportunities and maintaining personal networks
 </li>
 </ul>
 </li>
 </ul>
 ͏
 
 Deliver
 
 
 &nbsp;NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed
 
 
 
 &nbsp;
 
 
 Experience: 3-5 Years
 
 .
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
 
</div>

Senior Analyst

Digile

<div>
 
 
 Job Summary:
 
 
 
 
 
 
 We are seeking a skilled ServiceNow HRSD (Human Resources Service Delivery) Developer to design, configure, and implement solutions within the ServiceNow HRSD module. The ideal candidate will have deep expertise in ServiceNow and a strong understanding of HR processes, enabling efficient employee experiences through automation and digital workflows.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Develop and configure ServiceNow HRSD applications, including Case and Knowledge Management, Employee Service Center (ESC), Lifecycle Events, and Virtual Agent.
 </li>
 <li>
 Collaborate with HR and IT stakeholders to gather requirements and translate them into technical specifications.
 </li>
 <li>
 Customize ServiceNow forms, workflows, business rules, UI actions, client scripts, and integrations.
 </li>
 <li>
 Design and implement ServiceNow HRSD modules and extend existing applications as required.
 </li>
 <li>
 Integrate ServiceNow with third-party applications and HRIS systems (e.g., Workday, SAP SuccessFactors).
 </li>
 <li>
 Perform testing, troubleshooting, and performance tuning of ServiceNow HRSD components.
 </li>
 <li>
 Create technical documentation including design specifications, configuration guides, and user manuals.
 </li>
 <li>
 Ensure compliance with development standards and IT security policies.
 </li>
 <li>
 Participate in Agile/Scrum development cycles and support ongoing system enhancements and upgrades.
 </li>
 </ul>
 
 
 
 
 Required Qualifications:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Systems, or related field.
 </li>
 <li>
 3+ years of experience in ServiceNow development, with at least 1&ndash;2 years focused on HRSD.
 </li>
 <li>
 Strong understanding of HR workflows and employee service delivery concepts.
 </li>
 <li>
 Experience with ServiceNow Studio, Flow Designer, IntegrationHub, and Scoped Applications.
 </li>
 <li>
 Knowledge of JavaScript, REST/SOAP web services, and ServiceNow APIs.
 </li>
 <li>
 Familiarity with system integrations (e.g., Workday, SAP, AD, SSO, etc.)
 </li>
 <li>
 ServiceNow Certified System Administrator (CSA); HRSD Implementation Specialist certification is a plus.
 </li>
 </ul>
 
 
</div>

Software Engineer

Quest Global

<div>
 
 
 Job Requirements
 
 
 <ul>
 <li>
 8+ years' experience in Condition Monitoring of Turbo Machines and Rotating Equipment conversant in Online and Periodic offline monitoring of heavy duty Turbo Machines such as Compressors and Turbines
 </li>
 <li>
 Expert in Reliability, Engineering and Technical specialist support, Maintenance, troubleshooting, Condition and performance monitoring, advanced diagnostics, in large Oil and Gas, LNG, Petrochemical plants.
 </li>
 <li>
 ISO 18436 CAT-3 certified , experience System 1 Evo, Operation and Maintenance support, monitoring asset condition and performance, vibration analysis, fault finding, reliability, availability calculations and monthly reporting of equipment health and surveillance with corrective actions, improvements, to bad actor eliminations, and reliability and performance enhancement solution implementation.
 </li>
 <li>
 Technical authority and support in SAFE chart analysis, cause and effect analysis, Risk analysis according to RAM matrix, Review of PFD and P&amp;IDs, HAZOP analysis, FEA analysis, Alarm and trip logics, Startup-shutdown sequence, control and trip sequence of Major Rotating equipment, systems, auxiliaries.
 </li>
 <li>
 Proficient in Rotor Dynamic and stability Analysis, rotor integrity tests, installation, commissioning, acceptance testing and approval.
 </li>
 <li>
 FAT &amp; SAT procedure and acceptance criteria. Compliance to international standards, local regulations and standards, company policies and procedures.
 </li>
 <li>
 Experience in Root cause (failure) analysis (RCA), MTBF, FME(C)A, criticality analysis, RCM, Review of existing maintenance (REM) practices for setting strategy, Major equipment trip analysis and reporting with solutions recommendations, improved reliability, and performance enhancements.
 </li>
 </ul>
 
 
 
 
 
 Examples of typical tasks that need to be executed
 
 
 
 
 
 <ul>
 <li>
 Support and maintain day-to-day reliable operations and minimize equipment out of service.
 </li>
 <li>
 Develop and manage rotating PM (Preventive Maintenance) programs, evaluating equipment performance, recommending improvements and new technologies.
 </li>
 <li>
 Review and update the critical spare part list under your area and performing cataloguing activities.
 </li>
 <li>
 Provide technical supports to repair and overhaul of rotating equipment such as dismantling, diagnosing, assembling, testing and issue related technical reports.
 </li>
 <li>
 Support field installation, maintenance and repair of rotating equipment.
 </li>
 <li>
 Preforming technical investigation for repair jobs to identify root cause of failure, corrective repair actions and share the lesson learned to stake holders.
 </li>
 <li>
 Providing technical input for purchasing specifications including technical proposal evaluation.
 </li>
 <li>
 Providing technical support to the operation team during the entire lifecycle of the rotating equipment, analyzing their performances, operative conditions and boundaries, in order to guarantee reliable and safe operations.
 </li>
 <li>
 Performing reliability studies and preparing proposals for MOC to improve system effectiveness in terms of reliability.
 </li>
 <li>
 Managing a team for analysis of vibration data to investigate, troubleshoot rotating equipment problems using Prognost, GE System1 &amp; MHM
 </li>
 <li>
 Build and manage the database of rotating equipment as condition monitoring perspective.
 </li>
 <li>
 Periodic monitoring of changes in levels of machinery vibration and fault diagnoses.
 </li>
 <li>
 Monitoring all field parameters related to lube oil system, seal system and others i.e. identifying if seal leaks, low lube oil level, abnormal sounds, oil leaks, process leak in such a way looking in overall condition of the rotating asset by proper condition monitoring.
 </li>
 <li>
 Collaboration with customer reliability specialists and central planners to prioritize repairs to identified equipment deficiencies.
 </li>
 <li>
 Preparation of weekly &amp; monthly flash reports for machine condition.
 </li>
 <li>
 Reports any major changes in equipment condition and generate remedial action report.
 </li>
 <li>
 Assist in site acceptance test runs and commissioning new rotating equipment.
 </li>
 <li>
 Conduct Lube oil analysis of critical rotating equipment&rsquo;s and generating recommendation reports
 </li>
 <li>
 Troubleshooting of bad actor equipment at plant.
 </li>
 <li>
 Troubleshooting and monitoring mechanical seals (wet seals and DGS) performance.
 </li>
 </ul>
 
 
 
 
 
 Work Experience
 
 
 <ul>
 <li>
 On-line Monitoring
 </li>
 <li>
 Off-line Monitoring
 </li>
 <li>
 Bearing Analysis
 </li>
 <li>
 Maintenance
 </li>
 <li>
 Basic RCFA
 </li>
 <li>
 Oil Analysis
 </li>
 <li>
 Rotor Dynamics
 </li>
 <li>
 Modal Analysis
 </li>
 <li>
 MTBF
 </li>
 <li>
 Reliability
 </li>
 <li>
 Ultrasound
 </li>
 <li>
 Bump Test
 </li>
 <li>
 Dynamic Balancing
 </li>
 <li>
 Asset Optimization
 </li>
 <li>
 Troubleshooting
 </li>
 <li>
 Laser Alignment
 </li>
 <li>
 NDT Basics Tests
 </li>
 <li>
 Thermography
 </li>
 </ul>
</div>

Vibration Analyst

Explore 530+ Technical support specialist in Mangaluru this November. Find roles across top companies and apply now to boost your career.

530 technical support specialist jobs IN Mangaluru

Technical Support Engineer

Technical Support Engineer

Associate Support Analyst [T500-21111]

Analyst

Senior Analyst

Software Engineer

Vibration Analyst