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technical support technician

uPay Payment Services LLC

Job Brief:Upay Payment Services, a leading provider of self-service payment kiosks in the UAE, is seeking a Warehouse Payment Kiosk / ATM Technician to support our warehouse operations. The role involves maintaining kiosk components, assisting with inventory management, and ensuring smooth handling of technical equipment and spare parts. The ideal candidate will have basic computer knowledge, strong organizational skills, and the ability to work in a fast-paced warehouse environment.Roles &amp; Responsibilities:<ul><li>Setting up, assembling and installing new payment kiosks, hardware, and related software.</li><li>Diagnosing and troubleshooting technical issues in kiosks, including hardware, software, hard disk, power supply unit, CPU, motherboard and connectivity errors.</li><li>Maintaining kiosk hardware and software by conducting regular servicing, updates, and preventive maintenance.</li><li>Identifying and resolving network, connectivity, and server-related issues affecting kiosk performance.</li><li>Upgrading kiosk firmware, software applications, and outdated hardware components.</li><li>Monitoring and maintaining kiosk security systems, ensuring updates and patches are applied.</li><li>Providing technical support to field teams and end-users for kiosk-related errors and malfunctions.</li><li>Performing regular system tests, software upgrades, and data backups to ensure operational reliability.</li><li>Preparing technical reports, including error logs, maintenance activity, and service updates.</li></ul>Skills Required:<ul><li>High school diploma or equivalent.</li><li>Previous experience working in a computer warehouse store.</li><li>Core knowledge of computers or inventory management systems.</li><li>Ability to troubleshoot and handle computer/kiosk components is an advantage.</li><li>Strong attention to detail with excellent organizational skills.</li><li>Physical ability to lift, carry, and move items up to 25&ndash;30 kgs.</li><li>Ability to follow instructions, work independently, and as part of a team.</li><li>Willingness to work in a fast-paced warehouse setting.</li></ul>Location: Al Barsha 1Working Day: Monday to Saturday Working Hours: 9 AM &ndash; 6 PMSalary: 2000-3000AEDVisa and other benefits will be according to UAE law.Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per monthApplication Question(s):<ul><li>Are you located in UAE ?</li><li>Can you join immediately ?</li><li>Do you have any experience as a computer/ ATM Technician ?</li></ul>

Computer/Mobile Hardware Technician

Makin Technology Solutions

Position Overview:We are seeking a skilled IT Technician to provide exceptional on-site technical support to our clients. The ideal candidate will be responsible for troubleshooting and resolving hardware and software issues, installing and configuring IT equipment, and assisting clients with their technology needs in a professional and efficient manner.Key Responsibilities:<ul><li>On-Site IT Support: Deliver professional, on-site IT support to clients, addressing their technology challenges with a customer-centric approach.</li><li>Technical Troubleshooting: Diagnose and resolve technical issues related to cash counting machines, passport scanners, ID printers, and associated peripherals, ensuring seamless operations for our clients.</li><li>Installation and Configuration: Install, configure, and upgrade hardware and software to meet client requirements and enhance their technology experience.</li><li>Documentation: Accurately document service requests and resolutions in a ticketing system to streamline support processes.</li><li>User Training: Provide training to end-users on effective technology use, empowering them to utilize their tools efficiently.</li></ul>Qualifications:<ul><li>Proven experience in IT support or a related role.</li><li>Strong problem-solving skills and a solid technical foundation.</li><li>Excellent communication skills, with the ability to convey technical concepts clearly to non-technical users.</li><li>A valid driver&rsquo;s license and willingness to travel to client locations as needed.</li></ul>Application Process:If you are interested in this opportunity, please submit your resume and cover letter to jobs@makintech.com. We look forward to reviewing your application!Job Type: Full-timeApplication Question(s):<ul><li>Do you have a valid bike driving license?</li><li>What is your current visa status?</li><li>Please specify your previous salary and your expected salary range for this position.</li></ul>

IT Technician – On-Site Support

HERE Technologies

<div>
 
 What's the role?
 
 
 
 Technical Support is a global organization that provides broad expertise in HERE products and services. We assist in technical sales and work closely with Product, Development and Operations teams to resolve customer issues and improve the functionality of HERE product and services. As a Technical Support Engineer, you will be working with customers to help them solve location business problems and accelerate value derived from HERE&rsquo;s products and services. A HERE Technical Support Engineer builds long term relationships with customers, learns fast and obsessively drives customer issues towards resolution.
 
 
 
 Main Responsibilities
 
 
 
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 Provides expert, fast, and effective resolution to customers&rsquo; technical issues. Operates as the go-to technical expert for HERE products.
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 Supports developers using HERE Location APIs and authors code samples, tutorials, and technical articles for the developer community.
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 Manages incident response and escalation. Facilitates root cause analysis.
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 Improves the HERE product portfolio by providing customer insights and requirements for product development and innovation and implements corrective actions.
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 Innovates, breaks silos, and challenges the status quo in the pursuit of customer success.
 
 
 </li>
 </ul>
 
 Who are you?
 
 
 
 You are passionate about customer success, excited about learning new technologies and loves sharing knowledge with others.
 
 
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 Degree in Computer Science or related fields.
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 Strong problem-solving, analytical &amp; troubleshooting abilities.
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 Solid experience with SQL, GIS, DBMS is required.
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 Experience with Java, C++, Python, and web development recommended.
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 Mobile Application Development experience, APIs, SDK (iOS/Android) recommended.
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 Familiarity with location technologies including map tiles, geocoding, search, navigation, GPS, routing, positioning, rendering and traffic. Understanding of infotainment, telematics, and wireless communication technology preferred.
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 Excellent oral and written communication skills (technical and non-technical).
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 5+ years of relevant technical experience of which 2+ years in technical pre-sales, technical customer support, technical consulting or similar customer facing roles.
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 Native Arabic speaker.
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 Business fluent in English.
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 Incident and escalation management experience in 24/7 mission critical systems.
 
 
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 </ul>
 
 What do we offer?
 
 
 
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 An opportunity to work with extraordinary people
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 Intellectual challenging problems to solve
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 Variety in the types of projects, lots of innovation and emphasis on making processes efficient
 
 
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 </ul>
 HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. -
 
 
 As part of HERE Technologies employment process, candidates will be required to successfully complete a background verification process. This offer and any related claims are subject to the successful completion of a background verification.
 
 
 
 Who are we?
 
 
 
 HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes &ndash; from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.
 
 
 At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people&rsquo;s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.
 
 
</div>

Technical Support Engineer - Location Technologies

VAS Technologies llc

Job DescriptionWe are looking for a skilled and customer-focused Field IT Support Engineer to join our team in Dubai. The successful candidate will provide onsite technical support to clients, ensuring timely resolution of IT issues and smooth functioning of their IT infrastructure.Key Responsibilities<ul><li>Provide onsite IT support for desktops, laptops, printers, and network devices.</li><li>Troubleshoot and resolve hardware, software, and networking issues.</li><li>Install, configure, and maintain operating systems (Windows )and applications (Microsoft 365, email).</li><li>Support network-related issues including LAN/WAN, Wi-Fi, VPN, IP PBX and firewall troubleshooting.</li><li>Manage service requests, incidents, and update clients on progress.</li><li>Perform preventive maintenance, system upgrades, and patch management.</li><li>Document IT support activities and maintain accurate service records.</li><li>Coordinate with vendors and internal teams for escalated issues.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree/Diploma in IT, Computer Science, or related field.</li><li>2&ndash;4 years of IT support experience (preferably with a system integrator or IT service provider).</li><li>Strong knowledge of desktop hardware, Windows OS, Microsoft 365, and basic server administration.</li><li>Hands-on experience with switches, routers, access points, and firewalls.</li><li>Familiarity with IT ticketing systems and remote support tools.</li><li>Valid UAE Driving License preferred (for client visits).</li><li>Strong communication and customer service skills.</li></ul>Job Type: Full-timePay: Up to AED5,000.00 per monthApplication Question(s):<ul><li>Describe a challenging IT issue you resolved on-site for a client</li></ul>License/Certification:<ul><li>CCNA certification (Required)</li></ul>

Field IT Support Engineer

Largo SS Software LLC

The main work content is to respond to customer problems with products, monitor applications, and transfer problems that affect the business and cannot operate normally.Report customer or monitoring issues to relevant departments and follow up on progress at all times. In addition, online technical support personnel also need to support internal teams.More detailed job requirements are as follows:<ul><li>Good writing and communication skills in English. Proficiency in Chinese language is preferred.</li><li>Shift system (morning/Afternoon/evening), business operation 24/7, holidays and weekends are required to work according to the schedule</li><li>A high school diploma or above is sufficient (no work experience required).</li><li>Possess the ability to multi-task to complete various work tasks efficiently. The main tasks are system monitoring and recording log reports.</li><li>Transfer cases, support internal and customer questions or demands, accident case tracking and subsequent case follow-up with technical staff</li><li>Have a thorough understanding of product information and internal processes to assist customers in resolving issues correctly and intelligently.</li><li>Excellent written and verbal communication skills, as well as fast typing skills to respond to messages promptly and communicate internally or Customers communicate.</li><li>Able to maintain good working relationships with own team, cross-teams and even multiple customers, and promote communication with high emotional intelligence</li><li>Workplace relationships and positive contribution to team and company culture.</li><li>Have a good attitude, be willing to accept challenges, manage time wisely at work, and receive constructive feedback</li><li>Make timely adjustments later.</li><li>Adapt to a fast-paced work environment and be able to complete tasks with self-discipline</li></ul>Job Type: Full-timeLanguage:<ul><li>Chinese (Preferred)</li></ul>Job Type: Full-timePay: AED5,500.00 per month

Technical Operation Support

Feature Care Technical Services LLC

Job Description:We are seeking a skilled and reliable CCTV Technician to join our growing team. The ideal candidate will have hands-on experience in installing, configuring, and maintaining CCTV and security systems, as well as basic networking knowledge. This role will also support technical services related to POS and IT solutions.KEY RESPONSIBILITIES<ul><li>Install, configure, and maintain CCTV cameras, DVR/NVR systems, and surveillance networks.</li><li>Perform routine inspections and troubleshooting of CCTV systems.</li><li>Cable routing, mounting, and system alignment for optimal coverage.</li><li>Work closely with the IT team on integrated security and POS systems.</li><li>Visit client sites for new installations, maintenance, or support calls.</li><li>Maintain accurate records of work done and submit reports as required.</li><li>Ensure all systems comply with UAE security regulations.</li></ul>REQUIREMENT<ul><li>2+ years of experience as a CCTV Technician in the UAE.</li><li>Technical knowledge of analog and IP-based CCTV systems.</li><li>Familiar with DVR, NVR, switches, routers, and structured cabling</li><li>Basic knowledge of IT networks and hardware integration is a plus.</li><li>Ability to read wiring diagrams and system layouts.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED3,500.00 per month

ELV Technician

Stallion On Demand Labour Supply

Job Summary:We are seeking a skilled and dependable Washing Machine Technician to join our service team. The technician will be responsible for diagnosing issues, repairing, installing, and maintaining a wide range of washing machines (semi-automatic, fully automatic, top-load, and front-load). The ideal candidate should have strong technical skills, excellent customer service abilities, and a proactive approach to problem-solving.Key Responsibilities:<ul><li>Inspect, diagnose, and troubleshoot problems in washing machines</li><li>Repair or replace faulty components such as motors, valves, pumps, belts, sensors, and control boards</li><li>Install new washing machines and demonstrate basic usage to customers</li><li>Perform preventive maintenance and cleaning services</li><li>Maintain accurate service records and customer feedback</li><li>Ensure timely and professional customer visits</li><li>Follow safety standards and company protocols during service calls</li><li>Communicate effectively with the support team and report major technical issues</li></ul>Job Type: Full-timePay: Up to AED3,000.00 per monthApplication Question(s):<ul><li>Can you join immediately?</li><li>Visa status (cancel/visit/employment)?</li></ul>

Washing Machine Technician

Explore 4422+ Technical support technician in Dubai this September. Find roles across top companies and apply now to boost your career.