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it support engineer

Zapegg Tax Consultant

<div>At Zapegg Tax Consultant, we understand the importance of technology in delivering seamless tax and financial services. We are seeking a skilled and proactive IT Support Engineer to join our Dubai office. The ideal candidate will ensure the smooth functioning of all IT systems, provide technical support to staff, and maintain the company&rsquo;s technological efficiency.

Key Responsibilities:
<ul>
<li>Provide first and second-level technical support to employees and resolve hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computer systems, printers, and other IT equipment.</li>
<li>Monitor and maintain company networks, servers, and data backups to ensure uninterrupted operations.</li>
<li>Manage software updates, antivirus protection, and IT security compliance.</li>
<li>Troubleshoot system errors and collaborate with vendors for specialized support.</li>
<li>Set up new user accounts and manage access permissions in line with IT policies.</li>
<li>Support internal IT projects such as system upgrades, migrations, and new technology integrations.</li>
<li>Maintain detailed documentation of IT procedures, incidents, and inventory.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>Proven experience as an IT Support Engineer or similar role.</li>
<li>Strong knowledge of Windows operating systems, MS Office 365, and networking fundamentals.</li>
<li>Familiarity with cloud-based services, data security practices, and troubleshooting tools.</li>
<li>Excellent problem-solving, communication, and multitasking skills.</li>
<li>Ability to work independently and prioritize tasks efficiently.</li>
</ul>
At Zapegg Tax Consultant, we value innovation, reliability, and teamwork. Joining our Dubai office as an IT Support Engineer gives you the opportunity to contribute to a professional environment where technology drives accuracy and client satisfaction.</div>

IT Support Engineer

Noorka

<div>At Noorka Logistics, technology plays a vital role in ensuring efficient and seamless business operations. We are looking for a skilled and proactive IT Support Engineer to join our Dubai office, responsible for providing technical support, troubleshooting IT issues, and maintaining network and system performance. This role is ideal for someone with strong problem-solving skills and a passion for delivering reliable IT solutions.

Key Responsibilities:
<ul>
<li>Provide first-level technical support to staff for hardware, software, and network issues.</li>
<li>Install, configure, and maintain computer systems, applications, and peripherals.</li>
<li>Monitor and maintain IT infrastructure, including servers, routers, and backup systems.</li>
<li>Respond promptly to IT support requests and ensure timely resolution.</li>
<li>Assist with setting up new user accounts, email configurations, and access permissions.</li>
<li>Maintain IT documentation, including troubleshooting guides and incident logs.</li>
<li>Support IT security measures, updates, and regular system checks.</li>
<li>Collaborate with vendors and external providers for system upgrades and repairs.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li>
<li>Proven experience as an IT Support Engineer or in a similar technical role.</li>
<li>Strong knowledge of Windows/Linux operating systems and networking.</li>
<li>Familiarity with IT security practices and data backup systems.</li>
<li>Excellent troubleshooting, analytical, and communication skills.</li>
<li>Relevant certifications (CompTIA, Microsoft, Cisco) are an advantage.</li>
<li>Ability to work independently and manage multiple IT tasks efficiently.</li>
</ul>
Joining Noorka Logistics as an IT Support Engineer in Dubai provides the chance to play an important role in keeping our IT systems reliable and secure. If you are passionate about technology and eager to contribute to a growing logistics company, we welcome your application.</div>

Exclusive Talent Management

The Role
 About the Role We are seeking an experienced and tech-savvy IT Support Engineer to join our IT Managed Services team in Dubai. This is a hands-on role that requires a strong technical background, problem-solving skills, and excellent communication abilities. The successful candidate will have a minimum of 4 years of IT experience with expertise in Microsoft administration, networking, security, and end-user support. Key Responsibilities • Microsoft Administration (SPO, Exchange, Office 365): • New tenant setup and tenant migrations • User account creation, Azure AD management • Domain setup (MX records, Office 365 integration) and domain issue diagnosis • Exchange account issue tracking and resolution • OneDrive and SharePoint setup/management • 365 and SharePoint security/dynamic groups • Intune setup and MDM management Networking: • Manage SonicWall and Fortigate firewalls, Edge Router, UDM (Unifi Dream Machine), and other enterprise-grade routers/APs • Switch configuration, management, and troubleshooting • VPN setup and management, conditional access on firewalls • IT Infrastructure & User Support: • Printer/scanner setup and management • Desktop and laptop support (hardware & software) • Antivirus and endpoint protection management • Email security platforms (Mimecast, Mail Assure) Additional IT Services: • Windows Server administration (DNS, DHCP, Hyper-V, Windows Backup, clustering, failover) • Virtualization (Hyper-V, VMware, VirtualBox) • Server and NAS setup, RAID configuration (Synology/QNAP) • Backup configuration and management (Nakivo, Veeam, Skykick)
 
Requirements
 Preferred Skills (Added Advantage): • Experience with Mac environments • IP Telephony (Avaya, Grandstream) • CCTV systems (Hikvision) • UAE Driving License • Linux server administration Key Requirements: • Minimum 4 years of IT support/administration experience • Strong knowledge of Microsoft 365, networking, and security platforms • Excellent communication skills with fluent English • Strong problem-solving skills and a client-focused attitude
 
About the company
 Welcome to Exclusive Talent Human Resource Consultancies Co., a leading Human Resource Agency based in the heart of Dubai. Specializing in staffing solutions across the Middle East, our agency excels in providing flexible temporary to permanent placement options tailored to diverse organizational needs. Covering major markets including Saudi Arabia, Qatar, and the UAE, Exclusive Talent offers a broad network of highly skilled professionals across various industries. Utilizing advanced AI technology, our agency efficiently matches candidates with the precise skills and qualifications required for each role. With expertise in recruiting at all levelsfrom entry-level positions to mid-management and C-suite rolesExclusive Talent delivers comprehensive staffing solutions that support both immediate and long-term business objectives. Whether for temporary, hybrid, or permanent staffing needs, our agency ensures that the right talent is available to meet evolving demands and drive success.

Vemco Group MENA & Asia

<div>
 
 
 About the Role
 
 &nbsp;
 
 
 
 
 
 We are seeking a highly motivated
 
 IT Support Engineer
 
 to join our team. This role is pivotal in ensuring seamless customer support, system integration, and advanced technical guidance for our partners and clients. You will act as the first point of contact for B2B customer inquiries, manage support tickets, and work closely with development and product teams to deliver innovative solutions.&nbsp;
 
 
 
 
 
 This is an opportunity for a tech-savvy professional who thrives on solving problems, sharing knowledge, and staying ahead of emerging IT trends.&nbsp;
 
 
 
 
 
 
 Key Responsibilities
 
 &nbsp;
 
 
 
 
 <ul>
 <li>
 Act as the first point of contact for B2B customer support requests, handling and resolving tickets via HubSpot and other ticketing platforms.&nbsp;
 </li>
 <li>
 Provide timely, efficient troubleshooting and resolution for technical issues.&nbsp;
 </li>
 <li>
 Support a variety of hardware and software environments, ensuring smooth operation and integration.&nbsp;
 </li>
 <li>
 Lead testing, integration, and implementation of new sensor technologies, as well as POS/BI and ERP integrations.&nbsp;
 </li>
 <li>
 Ensure accurate sensor calibrations, system configurations, and integrations.&nbsp;
 </li>
 <li>
 Deliver advanced backend training and onboarding sessions for customers and partners to maximize use of our platform.&nbsp;
 </li>
 <li>
 Develop and maintain technical documentation, user guides, and knowledge base articles for both internal teams and external partners.&nbsp;
 </li>
 <li>
 Work closely with development and product teams to troubleshoot, test, and integrate new solutions, ensuring seamless deployments.&nbsp;
 </li>
 <li>
 Contribute ideas for continuous improvement, innovation, and process optimization.&nbsp;
 </li>
 <li>
 Stay up-to-date with the latest IT trends, tools, and best practices. Proactively learn and adopt emerging technologies to enhance service delivery.&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 &nbsp;
 
 
 
 
 <ul>
 <li>
 Minimum 5 years of experience&nbsp;
 </li>
 <li>
 Bachelor's degree in information technology, Computer Science, or related field (or equivalent practical experience).&nbsp;
 </li>
 <li>
 Proven experience in IT support, system integration, or technical customer service.&nbsp;
 </li>
 <li>
 Knowledge of hardware, software, and networking fundamentals.&nbsp;&nbsp;
 </li>
 <li>
 Experience with Rest API and sensor technologies is highly desirable.
 </li>
 <li>
 Excellent troubleshooting, problem-solving, and analytical skills.&nbsp;
 </li>
 <li>
 Great ability to communicate and explain technical issues in simple terms to customers.
 </li>
 <li>
 Experience with phone and email support in B2B
 </li>
 <li>
 Proactive, self-motivated, and eager to learn new technologies.&nbsp;
 </li>
 </ul>
 
 &nbsp;
 
 
 
 What We Offer:
 
 &nbsp;
 
 <ul>
 <li>
 Competitive salary and benefits package.&nbsp;
 </li>
 <li>
 Opportunity to work with cutting-edge technologies and innovative projects.&nbsp;
 </li>
 <li>
 A collaborative and supportive team environment.&nbsp;
 </li>
 <li>
 Professional development opportunities to grow your skills and career.&nbsp;
 </li>
 </ul>
 
 &nbsp;
 
 
 
 How to Apply:
 
 &nbsp;
 
 
 If you are a highly motivated IT professional with a passion for innovation and excellence, we&rsquo;d love to hear from you. Please apply with your CV and a cover letter with the subject line
 
 &ldquo;IT Support (Dubai) [Your Name].&rdquo;
 
 &nbsp;
 
</div>

Hays

<div>
 
 The Field Service Engineer provides on-site and remote technical support for IT systems, ensuring smooth operations across hardware, software, and network environments. This role is hands-on and customer-facing, requiring strong troubleshooting skills and the ability to communicate technical concepts clearly.
 
 
 
 Key Responsibilities:
 
 
 
 
 Incident Management:
 
 
 <ul>
 <li>
 Receive and respond to escalated tickets from Service Desk or end users.
 </li>
 <li>
 Provide regular updates to L1 support and Team Leader regarding ticket status and resolution.
 </li>
 <li>
 Escalate unresolved issues to Vendors or L3 support.
 </li>
 </ul>
 
 
 Technical Support:
 
 
 <ul>
 <li>
 Troubleshoot and resolve issues related to desktops, laptops, printers, scanners, docking stations, and other peripherals.
 </li>
 <li>
 Support installation, upgrade, de-installation, and repair of end-user devices.
 </li>
 <li>
 Provide support for office automation software and approved application suites.
 </li>
 <li>
 
 Infrastructure Support:
 
 </li>
 <li>
 Assist in implementing approved infrastructure changes onsite.
 </li>
 <li>
 Perform basic network tasks such as patch cable replacements and fault diagnosis under direction from Infrastructure Teams.
 </li>
 <li>
 Act as an extension of Network, Application, and System Admin Teams.
 </li>
 </ul>
 
 
 Operational Tasks:
 
 
 <ul>
 <li>
 Conduct on-site analysis of incidents and requests.
 </li>
 <li>
 Maintain accurate records of service activities and inventory.
 </li>
 <li>
 Assist in inventory audits and update tracking sheets for Asset Management.
 </li>
 <li>
 
 User Support:
 
 </li>
 <li>
 Provide telephonic, remote, and desk-side support.
 </li>
 <li>
 Deliver basic user training and assistance on IT systems and applications.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Proven experience in IT field services, desktop support, or technical support roles.
 </li>
 <li>
 Strong knowledge of Windows OS, hardware troubleshooting, and common enterprise applications.
 </li>
 <li>
 Ability to work independently and escalate issues when necessary.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 </ul>
 
 
</div>

Field Services Engineer - 1 Year Contract

BlackStone eIT

<div>BlackStone eIT is seeking a dedicated ITSM Engineer (Mid-Level) to join our expanding IT team. In this role, you will be instrumental in implementing and improving our IT Service Management (ITSM) processes, ensuring that our IT services align with business needs while providing high-quality support to our internal and external users.
You will leverage your knowledge of ITIL practices to enhance service efficiencies, manage service requests, and drive continuous service improvement initiatives. Collaboration will be key as you work alongside various IT teams to identify and implement best practices that enhance the overall service experience.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Implement, manage, and optimize ITSM processes including incident, problem, change, and service request management.</li>
<li>Collaborate with IT teams to ensure smooth integration of IT services aligned with business objectives.</li>
<li>Analyze service performance metrics to identify trends and areas for improvement.</li>
<li>Provide training and support for IT staff and stakeholders on ITSM tools and best practices.</li>
<li>Document and maintain ITSM processes, workflows, and policies.</li>
<li>Contribute to the development of an ITSM strategy to enhance service delivery across the organization.</li>
</ul>Requirements<ul>
<li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li>
<li>3+ years of experience working in IT service management roles.</li>
<li>Strong understanding of ITIL framework and best practices.</li>
<li>Experience with ITSM tools (e.g., ServiceNow, Jira, or similar platforms).</li>
<li>Proven ability to analyze service performance data and implement improving strategies.</li>
<li>Excellent communication and interpersonal skills for effective collaboration with teams.</li>
<li>Strong documentation skills with attention to detail.</li>
<li>Ability to work independently and manage multiple tasks effectively.</li>
<li>ITIL certification or related qualifications are a plus.</li></ul></div>

ITSM Engineer ( Mid-Level )

Skyports limited

<div>Job Title: IT Ops Engineer
Location: Dubai, UAE 
Department: Technology, Infrastructure 
Type: Permanent, Full time 
About Us:
Founded in 2018, Skyports is at the forefront of the Advanced Air Mobility revolution, developing and operating cutting-edge infrastructure for electric air taxis and leveraging drone technology to transform business operations across industries. 
Our business is split into two key areas:<ul><li>
Skyports Drone Services uses drones to streamline logistics, capture data, and enhance operational efficiency, with a focus on rural deliveries, surveying, surveillance, and maritime services.</li><li>
Skyports Infrastructure plays a vital role in the Urban Air Mobility ecosystem, designing, building, owning, and operating vertiports that enable eVTOL operators to take off and land in cities around the world.</li></ul>
With our presence in this dynamic, high-growth industry, there has never been a more exciting time to be part of our mission to reshape the future of air mobility. 
Role Overview:<ul><li> 
 Supporting the technology solutions that enable the effective operation of our Dubai office and vertiport network.</li><li> Ensuring the reliability, security, and efficiency of IT infrastructure and operational systems.</li></ul> 
This role involves hands-on technical tasks, project planning, and coordination with internal teams to deliver key IT initiatives. The position will act as the first point of contact for IT and operational issues (for both external and internal stakeholders), ensuring smooth and efficient incident management. 
Key Responsibilities: 
Network Support:<ul><li>
Organise and maintain the server room, including cabling, asset inventory, and removal of non-IT items. Ensure server room is tidy with updated in our asset inventory.</li><li>
Develop and deploy PowerShell scripts to automate operator machine logins and application launches.</li><li>
Ensure availability to address issues promptly using the monitoring and observability tools provides.</li></ul>
Operational Support:<ul><li>
Provide support and maintenance for vertiport-specific technologies such as CCTV, digital signage, security and other access control equipment.</li><li>
Ensure access controls are in place to maintain operational continuity and security.</li><li>
Handle initial triage of IT and operational issues, directing them to the appropriate teams (e.g., network, cloud, endpoint, enterprise IT).</li><li>
Use tools like Fresh service, Azure DevOps, and PagerDuty for incident management and monitoring.</li><li>
Receive training on the tools and processes and coordinate with IT operations and development teams to ensure smooth communication and incident resolution.</li><li>
Ensure continuous operation for our critical infrastructure.</li><li>
Local/Regional office IT support and tech management.</li><li>
Liaising with local IT suppliers with appropriate team support from wider tech team.</li></ul>
Skills &amp; Experience:<ul><li>
Experience with IT infrastructure, network configuration, and server room management.</li><li>
Ability to setup technology equipment on offices and at remote sites (including vertiports).</li><li>
Familiarity with PowerShell scripting, Power Apps and automation.</li><li>
Strong organisational and documentation skills.</li><li>
Ability to coordinate with cross-functional teams and manage multiple projects.</li><li>
Good understanding of IT and operational support processes.</li><li>
Familiarity with incident management tools such as Freshservice, Azure DevOps, and PagerDuty.</li><li>
Strong communication and coordination skills.</li><li>
Ability to work in a dynamic and expanding environment.</li></ul>
What We Offer:<ul><li>
Competitive salary and benefits package.</li><li>
Opportunity to work in an innovative and growing industry.</li><li>
A collaborative and dynamic work environment with ample opportunities for professional development.</li><li>
Flexible working arrangements and a supportive team culture.</li></ul>
How to Apply:
If you&rsquo;re passionate about marketing and keen to be part of a pioneering company that is changing the future of transportation, we would love to hear from you. Please submit your CV and a cover letter outlining your experience and why you&rsquo;re a great fit for this role.
Skyports is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

IT Ops Engineer, UAE

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4381 it support engineer jobs IN Dubai

IT Support Engineer

IT Support Engineer

IT Support Engineer

IT Support Engineer

Field Services Engineer - 1 Year Contract

ITSM Engineer ( Mid-Level )

IT Ops Engineer, UAE