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it support engineer

Zahr Freighters

<div>Zahr Freighters is seeking a skilled and proactive IT Support Engineer to join our team in Dubai. This role is ideal for a technology-focused professional who can ensure smooth IT operations, provide reliable technical support, and maintain system efficiency within a fast-paced logistics environment.

Key Responsibilities:
<ul>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, printers, and IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems.</li>
<li>Manage user accounts, email systems, and access permissions.</li>
<li>Ensure data security through backups, updates, and antivirus protection.</li>
<li>Support network infrastructure and resolve connectivity issues.</li>
<li>Maintain documentation of IT systems and support activities.</li>
<li>Assist in implementing new technologies and system upgrades.</li>
<li>Coordinate with external vendors for advanced technical support when required.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT support or system administration roles.</li>
<li>Strong knowledge of hardware, software, and networking concepts.</li>
<li>Experience with troubleshooting and system maintenance.</li>
<li>Familiarity with Microsoft systems and cloud platforms is an advantage.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Good communication and interpersonal abilities.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong technical troubleshooting skills</li>
<li>Attention to detail and system accuracy</li>
<li>Time management and multitasking abilities</li>
<li>High level of responsibility and data confidentiality</li>
<li>Ability to work independently and as part of a team</li>
</ul>
At Zahr Freighters, reliable IT systems are essential for ensuring smooth logistics operations. This IT Support Engineer position in Dubai offers an excellent opportunity to grow your technical career while contributing to a professional and dynamic freight organization.</div>

IT Support Engineer

Candid Security Solutions

Job description:<ul><li>Install, configure, and maintain ANPR cameras, servers, and related software</li><li>Monitor system performance and ensure continuous operation of ANPR solutions</li><li>Troubleshoot hardware, software, and network-related issues</li><li>Support integration of ANPR systems with access control, parking, and security platforms</li><li>Perform routine system checks, preventive maintenance, and firmware updates</li><li>Analyze captured data and ensure accuracy of license plate recognition</li><li>Coordinate with vendors for system upgrades, repairs, and technical support</li><li>Provide onsite and remote technical support to clients and internal teams</li><li>Maintain documentation, system logs, and technical reports</li><li>Ensure compliance with data security and privacy policies</li></ul>Skills &amp; Competencies:<ul><li>Strong troubleshooting and problem-solving skills</li><li>Good understanding of network infrastructure</li><li>Ability to work under pressure and meet deadlines</li><li>Excellent communication and reporting skills</li><li>Attention to detail and analytical thinking</li><li>Willingness to travel for site support.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in IT, Computer Engineering, Electronics, or related field</li><li>Knowledge of networking (TCP/IP, VLANs, routing, switching)</li><li>UAE Driver's license is an added advantage.</li><li>Basic knowledge of servers, databases, and operating systems (Windows/Linux)</li><li>Experience with ANPR systems is a strong advantage</li></ul>Work Location: In person

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers 'Fly Better'. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world's largest international airline and become a vital part of our cutting-edge information and technology team as an IT Operations &amp; Support Engineer - Mainframe Technologies .
The IT Operations &amp; Support Engineer - Mainframe Technologies will restore normal IT service operations within agreed service levels and business priorities and minimise the adverse impact on business operations for Emirates Group and External Clients. As well as being the Single point of contact (SPOC) for the assigned incident resolution and service requests.
In this role, you will:
<ul><li>Address and resolve customer issues to provide a superior service to our internal and external customers. Ensuring that the service provided aligns with the specific qualitative or quantitative targets and Key Performance Indicators of the task.
</li><li>Analyse reported incidents and provide solutions to the users, enabling them to resume their work with minimum disruptions as per the agreed SLO and to complete IT service requests.
</li><li>Update the status of an incident or service request in the tool. Ensure they hold up-to-date information before taking action on any incident or service request. Ensure that the tool and relevant team are updated.
</li><li>Set expectations for the customer based on agreed SLOs (timeframes and format).
</li><li>Provide quick fixes/workarounds/solutions to be updated in the known error database to the Problem Management Team. To identify recurring problem areas and to articulate trends for root cause analysis. Liaise with problem management to provide a more permanent solution to problems. To proactively identify &amp; highlight issues to reduce the possibility of system downtime for users.
</li><li>Ensure deployment projects are carried out using best practices or Project Management, as outlined in the departmental Work practices. Satisfaction Customer feedback must be obtained after every project.
</li><li>Liaise with vendors, IT coordinators, and other IT teams to ensure high system availability.
</li><li>Adhere to IT policy, Standards &amp; procedures and the audit &amp; finance regulations.
</li><li>Maintain the integrity of the configuration items in the Configuration Management Database as per EGIT Policy for his responsible area.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>To be considered for this role you must meet the below requirements:
<ul><li>Bachelors degree or (12 + 3 or equivalent).
</li><li>4 years experience in Information Technology.
</li></ul>Knowledge/Skills:
<ul><li>Operational and Support experience in Mainframe technology IBM Z series IBM Storage OS390 LPARs.
</li><li>Practitioner/Professional level certification in IBM zOS.
</li><li>Experience with mainframe related tools and utilities like TSOISPF RACF or zOS Connect.
</li><li>Experience in monitoring consoles for any critical alerts and responding to the WTORs.
</li><li>Monitoring critical batch job analysing late jobs and fixing job abends and take corrective actions.
</li><li>Working experience in Observability platforms like Splunk Zabbix AppDynamics.
</li><li>Working experience in ITSM tools like ServiceNow. Thorough understanding of ITIL framework.
</li><li>Experience in the computer and communication industry as a support engineer dealing with application support.
</li><li>Ability to think around issues and look at the broader picture to provide solutions through a variety of problem solving techniques.
</li>Experience working in Service desk - Incident Management Problem Management Infrastructure Operations domains. 
<li>
</li></ul> 
Join our Technology Command Center (TCC) where you will serve as the nerve center of our IT operations, operating 24/7 to drive major incident management and resolution. Our TCC team manages real-time technical and business communications, ensuring rapid responses to IT crises and critical issues. We provide specialized CritSit support for applications facing recurring failures and maintain meticulous monitoring of TCC operations to uphold optimal service levels.
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers .</div>

IT Operations & Support Engineer

Kazamer

<div><ul><li>Full Time</li>
<li>Dubai</li> 
</ul><div><div><div><div><div>Kazamer Tax Consultant is seeking a skilled and proactive IT Engineer to join our technical team in Dubai. This role is ideal for a technology-driven professional who can manage IT infrastructure, provide reliable technical support, and ensure secure and efficient system operations within a fast-paced consultancy environment.

Key Responsibilities:
<ul>
<li>Design, implement, and maintain IT systems and network infrastructure.</li>
<li>Provide technical support for hardware, software, and network-related issues.</li>
<li>Install, configure, and maintain computers, servers, and IT equipment.</li>
<li>Monitor system performance and troubleshoot technical problems.</li>
<li>Manage user accounts, email systems, and access permissions.</li>
<li>Ensure data security through regular backups and system updates.</li>
<li>Maintain firewalls, antivirus systems, and network security protocols.</li>
<li>Document IT systems, configurations, and maintenance activities.</li>
<li>Coordinate with external vendors for advanced technical support when required.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;4 years of experience in IT engineering or system administration roles.</li>
<li>Strong knowledge of networking, system administration, and IT infrastructure.</li>
<li>Experience with firewalls, antivirus software, and backup solutions.</li>
<li>Familiarity with Microsoft 365 and cloud-based systems is an advantage.</li>
<li>Strong analytical and troubleshooting skills.</li>
<li>Excellent communication and interpersonal abilities.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Strong technical problem-solving skills</li>
<li>Attention to detail and system accuracy</li>
<li>Ability to manage multiple IT tasks efficiently</li>
<li>High level of responsibility and data confidentiality</li>
<li>Ability to work independently and as part of a team</li>
</ul>
At Kazamer Tax Consultant, reliable IT systems are essential for delivering efficient financial and tax services. This IT Engineer position in Dubai offers an excellent opportunity to grow your technical career while contributing to a professional and well-structured consultancy environment.</div></div></div></div></div></div>

IT Engineer

Strong Walls Constrictions LLC

IT Engineer &ndash; Construction IndustryJob SummaryWe are seeking a skilled IT Engineer to support and manage technology infrastructure across our construction operations. The ideal candidate will bridge the gap between field operations and enterprise IT systems, ensuring seamless connectivity, data management, and digital tools across office and site environments.Key Responsibilities<ul><li>Install, configure, and maintain hardware, software, and network infrastructure across head office and construction sites</li><li>Manage project management platforms (e.g., Procore, Autodesk BIM 360, Primavera P6, Quick book) and ensure system uptime</li><li>Provide technical support to site engineers, project managers, and office staff</li><li>Oversee LAN/WAN, VPN, and wireless network setup at active construction sites</li><li>Implement and maintain cybersecurity protocols, firewalls, and data backup systems</li><li>Coordinate with ERP systems (SAP, Oracle) for procurement, asset, and resource tracking</li><li>Support CAD/BIM software environments and manage related licenses</li><li>Manage CCTV, access control, and site surveillance technology</li><li>Ensure IT assets are inventoried, maintained, and replaced as needed</li><li>Liaise with vendors, ISPs, and third-party service providers</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or a related field</li><li>5 years of UAE IT support or systems administration experience, preferably in construction or engineering</li><li>Proficiency in Windows Server, Active Directory, and Microsoft 365</li><li>Networking knowledge: TCP/IP, VPN, Wi-Fi deployment, structured cabling</li><li>Familiarity with construction software (Procore, AutoCAD, BIM tools) is a strong advantage</li><li>CompTIA A+, Network+, or CCNA certification preferred</li><li>Ability to work in both office and active construction site environments</li><li>Strong problem-solving skills and ability to work under pressure</li></ul>Preferred Skills<ul><li>Experience with cloud platforms (Azure, AWS, Quick book)</li><li>Knowledge of IoT devices used in smart construction (sensors, drones, wearables)</li><li>Familiarity with ERP systems in a construction context</li></ul>Work EnvironmentThis role requires regular travel between the head office and construction sites. Candidate must be comfortable working in outdoor and industrial settings.Work Location: In person

IT Engineer-Civil Construction

Digital Workspaces Computer Trading LLC

The Role The key deliverables of a IT System Engineer are to provide implementation and technical support services to various IT projects. The System Engineer must possess excellent verbal and written communication skills as well as good analytical and technical skills and continually look to improve on this. In addition, they need to collaborate with the entire operations team with positive communication and sharing of knowledge and information.<ul><li>Excellent knowledge in Windows Servers, Active Directory, DNS and DHCP</li><li>Hands-on experience in VMware and Hyper-V virtualization infrastructure</li><li>Respond appropriately and deal with queries or complaints in an effective manner (i.e. punctual; polite and with empathy).</li></ul><ul><li>Take ownership of incidents or requests allocated to them or their relevant ticket queue and professionally manage them through to resolution or escalation.</li></ul><ul><li>Ask targeted questions and apply accurate troubleshooting.</li></ul><ul><li>Contribute fully as an active team member and ensure personal and team objectives are achieved.</li></ul><ul><li>Collaborate with other teams to maintain standards and functionality.</li></ul><ul><li>Maintain a professional relationship with clients and peers,</li></ul><ul><li>Utilize excellent customer service skills and exceed customers&rsquo; expectations.</li></ul><ul><li>Report potential client facing risks.</li></ul><ul><li>Report customer feedback and potential product request.</li></ul><ul><li>Undertake any other tasks as assigned by management.</li></ul><ul><li>Availability during your shift hours (which may incur shift &amp; desk rotation).</li></ul><ul><li>Troubleshoot, maintain and support a wide range of IT systems.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per monthExperience:<ul><li>IT Technical Support: 2 years (Required)</li></ul>License/Certification:<ul><li>Microsoft Solutions Certification (Required)</li></ul>Work Location: In person

IT System Engineer

IT Max Global

SummaryThe L1 Technical Support Engineer reports to the Noc Manager and he/she will be the initial point-of-contact for troubleshooting Servers, desktops, software, network and monitoring service availability for our customers. Microsoft 365 applications, Azure administration is a must to apply! Main Duties<ul><li>Troubleshooting the issues related to Server Operating System</li><li>Troubleshooting the issues related to desktop, laptops, printers and Microsoft Office applications</li><li>Responding and diagnosing problems through discussion with users and supervisor</li><li>Working closely with L2 team in Managing the Network, VMWare and Hyper-V Infrastructure</li><li>Building, deploying and maintaining standard Windows updates and application installation packages</li><li>Monitoring and managing the backups, Antivirus</li><li>Monitoring customer&rsquo;s IT infrastructure, connectivity, and availability</li><li>Monitoring and managing the Azure Cloud Infrastructure, Microsoft 365 applications</li><li>Keeping up to date with the latest security threats and being able to quickly respond or recommend course of action to IT management as threats arise</li><li>Working on a scheduled rotation, providing off-hours emergency coverage for evenings, weekends and holidays</li><li>Performing other duties as assigned</li></ul>Experience, qualifications, and skills <ul><li>BS F in Computer Science or IT related field</li><li>5 to 6 years of Desktop and Server support experience</li><li>Extensive knowledge of Microsoft 365 Applications, Azure administration, Windows Servers, Active Directory, and Exchange administration, SQL administration are required</li><li>Microsoft Certified System Engineer (MCSE) is Mandatory</li><li>Basic network trouble shooting</li><li>General understanding of ITIL Process</li><li>Experience providing customer support for server application software in a multi-site enterprise</li><li>Excellent customer service skills, including verbal and written communication skills</li><li>Excellent organizational and troubleshooting skills</li><li>Able to handle multiple tasks in a fast-paced environment</li><li>Ability to create and maintain positive and professional business relationships with both internal associates.</li><li>Proven diagnostic problem solving and solution development capabilities required</li><li>Fluency in English is a must &amp; Tagalog</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>Do you have extensive hands-on experience with Microsoft 365 and Azure Administration ? </li><li>Do you have extensive hands-on experience with active directory, local exchange, group policy? </li></ul>Experience:<ul><li>desktop support : 4 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li><li>Tagalog (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Work Location: In person

Technical Support Engineer

Explore 1911+ It support engineer in Dubai this May. Find roles across top companies and apply now to boost your career.

1911 it support engineer jobs In Dubai

IT Support Engineer

IT Support Engineer

IT Operations & Support Engineer

IT Engineer

IT Engineer-Civil Construction

IT System Engineer

Technical Support Engineer