customer support executive Jobs in Lahore Pakistan

customer support executive

customer support representative Jobs in Lahore Pakistan

customer support representative

customer support specialist Jobs in Lahore Pakistan

customer support specialist

online technical support engineer Jobs in Lahore Pakistan

online technical support engineer

system support engineer Jobs in Lahore Pakistan

system support engineer

technical support technician

Soliton Technologies

<div>
 
 Job Description
 
 
 
 
 About Us:
 
 
 
 Persivia / Soliton Technologies is a global leader in AI-driven population health, chronic care management, clinical quality and real-time healthcare intelligence, with operations in Boston, Riyadh and Lahore. Our AI platform powers national-scale health transformation initiatives, real-time clinical decision support, VBC performance and digital-first care delivery.
 
 
 
 About The Role
 
 
 
 We are seeking Technical Support Engineers who will help support our customer base as well as our development team. This is a position where you are responsible for taking customer issues and triage them; you will also be working with our software engineering team to troubleshoot and resolve the issues, if required.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Troubleshoot problems reported by customers and help solve technical issues.
 </li>
 <li>
 Answer questions from customers as well as prospective customers about the features and capabilities of our solutions.
 </li>
 <li>
 Develop customer-facing documentation for our solutions on an as-needed basis.
 </li>
 <li>
 Communicate customer needs and wishes to our product team.
 </li>
 <li>
 Log and track customer issues, and communicate status back to the customer.
 </li>
 <li>
 Address issues resulting from application monitoring to ensure system availability.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Excellent understanding of the technical fundamentals of the web-based applications.
 </li>
 <li>
 Minimum 3 years Hands-on experience in relational databases (SQL Server, Oracle) a huge plus.
 </li>
 <li>
 Knowledge in HL7 (V3 preferred), XML, and web services.
 </li>
 <li>
 Experience working with enterprise systems such as Jboss and WebLogic.
 </li>
 <li>
 Excellent troubleshooting ability in a Microsoft Windows environment. Experience working in a SaaS environment a plus.
 </li>
 <li>
 Experience with Electronic Medical Record Software like EPIC, AllScripts, AdvancedMD, AthenaHealth, Elation, eClinicalWorks, etc is a plus.
 </li>
 <li>
 Excellent written and verbal communication skills. Strong customer service skills.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, technical field, or equivalent experience.
 
 
 </li>
 </ul>
 
 Shift Timings: Rotational (Afternoon Shift, Evening Shift)
 
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Tax-free, remittance-based salary structure.
 </li>
 <li>
 Opportunity to work on cutting-edge HealthTech solutions impacting global healthcare.
 </li>
 <li>
 Collaborative and innovative work environment.
 </li>
 <li>
 Continuous learning and professional development opportunities.
 </li>
 <li>
 Exposure to international teams and large-scale data platforms.
 
 
 </li>
 </ul>
 Role Code:
 
 #ST25Q4TE
 
</div>

Technical Support Engineer

DADA Groups

<div>
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 Pump Maintenance Technician
 
 
 
 DADA Groups &ndash; Water Tech &amp; Chem (Pvt.) Ltd. is looking for a
 
 skilled and experienced Pump Maintenance Technician
 
 to join our technical team. The ideal candidate should have strong hands-on experience in maintaining and servicing industrial pumping systems.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Perform maintenance, repair, and servicing of industrial pumps
 </li>
 <li>
 Diagnose faults and ensure smooth and reliable pump operation
 </li>
 <li>
 Handle different types of industrial pumps efficiently
 </li>
 <li>
 Carry out preventive and corrective maintenance activities
 </li>
 <li>
 Ensure pumps operate safely, reliably, and efficiently
 </li>
 <li>
 Provide technical support to plant and facility operations
 </li>
 <li>
 Maintain maintenance records and follow safety standards
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Minimum 3 years of hands-on experience in pump maintenance
 </li>
 <li>
 Strong knowledge of industrial pump systems
 </li>
 <li>
 Experience in repair and servicing of various pump types
 </li>
 <li>
 Ability to work independently and as part of a technical team
 </li>
 <li>
 Good problem-solving and troubleshooting skills
 
 
 </li>
 </ul>
 
 Location
 
 
 
 Pakistan
 
 
 
 How To Apply
 
 
 
 Interested candidates are encouraged to apply by contacting us:
 
 
 📞
 
 Phone:
 
 0300 521 1227
 
 
 📧
 
 Email:
 
 hr@dadagroups.com
 
 
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</div>

Pump Maintenance Technician

H Pharmacy Private Limited

We are seeking a competent and detail-oriented X-Ray Technician to join our diagnostic team. The successful candidate will operate radiographic equipment to capture high-quality diagnostic images while ensuring patient safety, comfort, and professionalism.Job SummaryThe X-Ray Technician will perform radiographic examinations, manage imaging records, and support accurate diagnosis through precise and efficient imaging procedures.Key Responsibilities<ul><li>Prepare patients for X-ray procedures, clearly explaining the process and ensuring comfort</li><li>Position patients accurately to obtain optimal radiographic images</li><li>Operate, calibrate, and maintain X-ray equipment</li><li>Process, store, and manage diagnostic images</li><li>Maintain accurate patient records while ensuring confidentiality and compliance with standards</li></ul>Requirements<ul><li>Diploma/Degree in Radiography or a related field</li><li>Registration with the Allied Health Professional Council (AHPC) or equivalent</li><li>1&ndash;2 years of experience as an X-ray technician</li><li>Strong communication and patient care skills</li></ul>Essential Skills<ul><li>Technical expertise in the use and maintenance of X-ray equipment</li><li>Excellent attention to detail and accuracy in imaging</li><li>Ability to work independently and collaboratively within a healthcare team</li></ul>If you meet the above criteria and are committed to providing high-quality diagnostic support, we welcome your application.To Apply: [alishbaawais@rewiseconsultancy.net]Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

X-Ray Technician

mahir

Job Title: Technician Required &ndash; LahoreLocation: LahoreJob Type: Full-timeSalary: PKR 40,000 &ndash; 60,000 (based on experience &amp; skills)Open Positions:<ul><li>Electrician</li><li>Plumber</li><li>AC Technician</li><li>Automatic Washing Machine Repair Technician</li></ul>Job Description: We are hiring skilled and experienced technicians for our Lahore operations. The ideal candidates should be technically sound, responsible, and able to diagnose and repair issues efficiently.Responsibilities:<ul><li>Perform installation, maintenance, and repair work</li><li>Diagnose technical faults and provide effective solutions</li><li>Ensure work is completed safely and professionally</li><li>Maintain tools and follow company guidelines</li></ul>Requirements:<ul><li>Relevant technical experience in the applied field</li><li>Ability to work independently</li><li>Basic understanding of safety standards</li><li>Punctual and professional attitude</li></ul>Benefits:<ul><li>Market competitive salary</li><li>Stable and long-term job opportunity</li><li>Growth based on performance How to Apply:</li></ul>Interested candidates can apply via Indeed or contact us directly.<ul><li>Whats App Num, 0301 6169489</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Technician Required – Lahore

Traditions by Saleem Fabrics

IT Intern &ndash; Job DescriptionWe are looking for a motivated IT Assistant to assist our IT department in maintaining and supporting daily technology operations across all branches.Key Responsibilities:<ul><li>Assist in maintaining IT infrastructure including LAN/WAN, POS systems, and CCTV surveillance.</li><li>Support in diagnosing and resolving hardware, software, and basic network issues.</li><li>Help coordinate with external vendors for equipment maintenance and system upgrades.</li><li>Provide basic support for firewall and VPN configuration and monitoring.</li><li>Perform data entry and assist users in Oracle modules under supervision.</li><li>Help document IT procedures, system updates, and workflow changes.</li><li>Assist in creating and updating Excel-based performance dashboards.</li><li>Maintain records of IT assets, software licenses, and service logs.</li><li>Provide remote support using tools like TeamViewer and AnyDesk.</li><li>Learn and support basic tasks like software installation, system setup, and troubleshooting.</li><li>Manage multiple tasks and assist with day-to-day IT support activities as needed.</li></ul>Job Type: Full-timeWork Location: In person

IT Technical Support Assistant

Sybrid Pvt Ltd (The Lakson Group of Companies)

This job entails customer interaction in an inbound &amp; outbound contact centre environment. TSE is required to ensure the highest standards of customer service by providing customer support to customers on call.Key Responsibilities and Duties/Results Expected:<ul><li>Responsible for meeting all targets/KPI&rsquo;s on a daily basis as set by the Department.</li><li>A strict adherence to shift and break schedule as communicated by the operations department.</li><li>Strict compliance with company/divisional policies, plans and strategies to achieve company/divisional goals along with complete understanding of Code of Conduct.</li><li>Answer telephones and Provide customer services with 100% accuracy.</li><li>Make customer callbacks</li><li>Must be able to work a flexible schedule that will include weekends and holidays</li><li>Using problem-solving skills to handle difficult or irate clients.</li><li>Suggesting alternatives to resolve customer&rsquo;s complaints on a priority basis.</li><li>Bring awareness among customers by educating them about promotions and services.</li><li>He/she will be responsible to ensure his /her duty adherence as per roster.</li><li>Learning about an organization&rsquo;s products or services and keeping up-to-date with any changes to them.</li><li>Regularly attending Pre-shifts, training and coaching sessions conducted by Service Quality and supervisors/Team leaders.</li><li>Conveying customer&rsquo;s feedback and suggestions to the supervisor, in order to offer services, exceed customer expectations.</li><li>Taking immediate measures to resolve the customer&rsquo;s problem keeping company policies in view.</li><li>Should be responsible to comply with the standards within the company e.g. ISMS, HIPPA etc</li></ul>Competencies and Critical Success Factors :Compliance<ul><li>Applying an understanding of key legal precedents, policies and practices to protect the interests of the organization and individual employees</li></ul>Customer Focus<ul><li>Researching and understanding client business operations and agenda</li><li>Identifying and articulating project drivers, strategic fit and commercial benefits with client</li><li>Responding to customer&rsquo;s needs in a manner that provides added value and generates significant customer satisfaction</li><li>Building strong relationships with customer, focusing on the impact and result for the customer and responding positively to feedback</li></ul>Technology Expertise<ul><li>Helping to identify technology needs and mobilizing technologies that provide easy access to services and methods for enhancing learning and personal productivity</li></ul>Conceptualization and Problem Solving<ul><li>Supporting recommendations by objective facts and research</li><li>Taking into account logic, facts, resources, constraints, and organizational goals when weighing matters</li><li>Employing structured approaches to generate ideas, evaluate and select options</li><li>Proficiency in developing and evaluating options and alternative courses of action</li></ul>Communication and Presentation<ul><li>Demonstrating good oral and written communication skills</li><li>Using a range of techniques and approaches to convey thoughts and ideas in a range of situations</li><li>Well presented (Good personal hygiene, dressing appropriately, etc.)</li><li>Demonstrating confidence and assertiveness in an interpersonal manner</li><li>Communicating appropriately via nonverbal behaviour (i.e. eye contact, etc.)</li></ul>Knowledge ManagementDemonstrating a conceptual and practical understanding of approaches and tools to help organize groups, units (teams, functions, divisions, regions, subsidiaries ) capture, share and exploit knowledge to support achieving objectivesVirtual Teamwork<ul><li>Developing and implementing strategies for maximizing the collaboration of non-co-related work groups.</li></ul>Assessment and Measurement SkillsDemonstrating the ability to determine key needs, diagnose and address problems, identify key metrics and accurately monitor the progress of important initiatives and activities.Employee Advocacy Maintaining the focus on a fair and empowering work environment for all employees.Benefits:<ul><li>10 Sick Leaves</li><li>10 Casual Leaves</li><li>07 Annual Leaves (After completion of one year)</li></ul>After Completion of Six Months Period Agent will be entitled to the following Benefits:<ul><li>Medical Coverage IPD (Hospitalization Coverage for Employee, Spouse and Children)</li><li>Medical Coverage OPD (Hospitalization Coverage for Employee, Parents, Spouse and Children)</li><li>Group life insurance</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 per monthWork Location: In person

Technical Support Engineer (Networking)

RECH INTERNATIONAL

<div>
 
 Location: Lahore, Pakistan
 
 
 
 Job Type
 
 
 Full-time
 
 
 
 Job Summary
 
 
 
 We are looking for a motivated
 
 Biomedical Engineer or Surgical Technician
 
 to support medical and surgical equipment operations. The role involves installation, maintenance, troubleshooting, and on-site technical support, with flexibility in working hours and travel for training purposes.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Install, inspect, maintain, and troubleshoot biomedical and surgical equipment
 </li>
 <li>
 Provide technical support during surgical procedures when required
 </li>
 <li>
 Perform preventive maintenance and ensure equipment safety and reliability
 </li>
 <li>
 Coordinate with doctors, nurses, and hospital staff for equipment support
 </li>
 <li>
 Maintain service reports, maintenance logs, and documentation
 </li>
 <li>
 Support equipment demonstrations and training sessions
 </li>
 <li>
 Liaise with vendors and attend technical training programs
 
 
 
 </li>
 </ul>
 Mandatory Requirements
 
 
 <ul>
 <li>
 Degree or diploma in Biomedical Engineering or Surgical Technology (or relevant field)
 </li>
 <li>
 Must be able to ride a scooty for field visits and on-site support
 </li>
 <li>
 Must be flexible with working hours, including emergency or after-hours support
 </li>
 <li>
 Must be willing and able to travel internationally for training purposes
 </li>
 <li>
 Valid driving license is preferred
 
 
 
 </li>
 </ul>
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong technical and troubleshooting skills
 </li>
 <li>
 Good communication and coordination abilities
 </li>
 <li>
 Ability to work under pressure in clinical and surgical environments
 </li>
 <li>
 Willingness to learn new technologies and systems
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 2 to 3 years of experience is required.
 
 
 
 </li>
 </ul>
 Salary &amp; Benefits
 
 
 <ul>
 <li>
 Competitive salary (based on qualifications and experience)
 </li>
 <li>
 Training opportunities (local and international)
 </li>
 <li>
 Travel and field allowances as per company policy
 
 
 
 </li>
 </ul>
 Working Conditions
 
 
 <ul>
 <li>
 Field-based role with hospital and clinical site visits
 </li>
 <li>
 Flexible duty hours as per operational requirements
 
 </li>
 </ul>
</div>

Biomedical Engineer/Surgical Technician - Lahore

Explore 1440+ Technical support technician in Lahore Pakistan this January. Find roles across top companies and apply now to boost your career.