technical manager

digital and innovations fm technology manager Jobs in Riyadh

digital and innovations fm technology manager

digital transformation, it & technology Jobs in Riyadh

digital transformation, it & technology

mining technology engineer Jobs in Riyadh

mining technology engineer

tech delivery enablement specialist Jobs in Riyadh

tech delivery enablement specialist

technology

Baraya Extended Care

<div>
 
 We are currently seeking a highly skilled and dedicated
 
 IT Manager
 
 to join our team in KSA-Riyadh. As IT Manager, you will be responsible for overseeing the information technology strategy, operations, and infrastructure for the healthcare organization. This role ensures reliable, secure, and compliant technology services that support clinical and administrative functions, enhances patient care, and protects patient data. The IT Manager partners with clinical leadership, compliance, and vendor teams to align technology initiatives with organizational goals and regulatory requirements.
 
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in information technology, Computer Science, or a related field. Master&rsquo;s degree preferred.
 </li>
 <li>
 Minimum 10 years of progressive IT leadership experience, preferably in a healthcare environment.
 </li>
 <li>
 Demonstrated experience with healthcare IT systems (EHR/EMR)
 </li>
 <li>
 Experience managing IT infrastructure (servers, networks, endpoints, backup/recovery, virtualization, cloud services) in a regulated environment.
 </li>
 <li>
 Proven track record of managing enterprise cybersecurity programs, risk assessments, incident response, and disaster recovery planning.
 </li>
 <li>
 Experience managing vendor relationships, service level agreements (SLAs), budgets, and project portfolios.
 </li>
 </ul>
 
 
 
 
 
 Key Job Responsibilities:
 
 
 <ul>
 <li>
 Develop, implement, and maintain the IT strategy aligned with organizational mission, clinical goals, and regulatory requirements.
 </li>
 <li>
 Lead IT operations, security, infrastructure, data management, and user support.
 </li>
 <li>
 Oversee implementation and optimization of clinical and administrative systems (EHR/EMR, PACS, RIS, LIS, scheduling, billing, analytics).
 </li>
 <li>
 Ensure data privacy, security, and compliance across all IT systems and processes.
 </li>
 <li>
 Manage IT budget, procurement, contract negotiations, and vendor relationships.
 </li>
 <li>
 Lead IT governance, risk management, incident response, and disaster recovery planning.
 </li>
 <li>
 Promote IT service excellence through clear policies, SLAs, performance metrics, and continuous improvement initiatives.
 </li>
 <li>
 Facilitate cross-department collaboration to optimize clinical workflows and information sharing.
 </li>
 <li>
 Drive digital transformation initiatives, including telehealth, mobile health, and data analytics initiatives.
 </li>
 <li>
 Ensure business continuity and reliability of critical IT services, systems, and networks.
 </li>
 <li>
 Manage IT talent: staffing planning, mentoring, performance reviews, and ongoing education.
 </li>
 </ul>
 
 
</div>

Information Technology Manager

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We&rsquo;ve got what you&rsquo;re looking for.
Job Description:
We are seeking an experienced Technology Operations Expert to oversee the operation, monitoring, and enhancement of the foundation&rsquo;s critical security infrastructure, including network connectivity, CCTV, access control, intrusion detection, digital signage, and related systems. The role ensures maximum uptime, operational reliability, and compliance with international standards.
The successful candidate will lead day-to-day operations, incident management, and system health monitoring while coordinating with vendors to address recurring technical challenges such as connectivity failures, recording interruptions, and storage limitations. Additionally, the expert will manage the transition of systems from development to operations and maintain the master connectivity design layout for security systems.
<h2 class="jobSectionHeader">What You'll be doing:
</h2><ul><li>Lead day-to-day IT operations, ensuring reliable performance of enterprise applications, cloud services, data centers, and workplace technologies.
</li><li>Establish and manage ITIL-based processes for incident, problem, and change management.
</li><li>Oversee monitoring, reporting, and optimization of system performance, availability, and capacity.
</li><li>Implement disaster recovery and business continuity measures to safeguard operations.
</li><li>Manage the daily operation of CCTV, access control, intrusion detection, and related security systems.
</li><li>Ensure uninterrupted video recording and system uptime across all facilities.
</li><li>Conduct regular system health checks, monitor logs and alerts, and proactively resolve issues.
</li><li>Lead preventive and corrective maintenance plans to reduce repetitive failures.
</li><li>Oversee the integration of CCTV with command-and-control systems and video management platforms.
</li><li>Ensure proper transition of CCTV and security systems from project development teams to operations.
</li><li>Verify readiness of systems through acceptance testing, documentation, and operational sign-off.
</li><li>Conduct training sessions for operations teams to ensure smooth adoption and sustainability of systems.
</li><li>Maintain a structured process for system upgrades and new deployments to be fully transitioned into operations.
</li><li>Develop and maintain the master connectivity design layout for CCTV, access control, and supporting systems.
</li><li>Ensure all system connectivity designs align with infrastructure standards and support scalability.
</li><li>Collaborate with design and engineering teams to validate layouts before implementation.
</li><li>Regularly update documentation to reflect changes, expansions, and integration requirements.
</li><li>Lead response to recurring failures such as loss of connectivity, camera downtime, and recording disruptions.
</li><li>Perform root cause analysis for repetitive system issues to ensure permanent solutions are implemented.
</li><li>Act as the escalation point for urgent operational incidents affecting security systems.
</li><li>Support emergency response teams with live system data and ensure availability of recordings for investigations.
</li><li>Monitor and manage video storage capacity to prevent data loss and ensure compliance with retention policies.
</li><li>Implement advanced video analytics for predictive maintenance, intrusion detection, and crowd monitoring.
</li><li>Identify opportunities for automation and process improvements in system monitoring and maintenance.
</li><li>Establish KPIs and prepare weekly/monthly operational reports to track failures, downtime, and vendor performance.
</li><li>Manage relationships with vendors and contractors, ensuring accountability for SLA compliance and issue resolution.
</li><li>Supervise on-site technicians and ensure proper documentation and handover of maintenance activities.
</li><li>Collaborate with leadership and operations teams to align system performance with security goals.
</li></ul><h2 class="jobSectionHeader">What's Required for the role:
</h2><ul><li>Bachelor&rsquo;s degree in Electrical Engineering , Technology , or a related field.
</li><li>8&ndash;10+ years in technology operations within large-scale or mission-critical environments.
</li><li>Proven track record in resolving recurring issues such as connectivity failures, system downtime, and storage limitations.
</li><li>Experience managing system handover from development to operations in mega projects.
</li><li>Expertise in preparing and maintaining master connectivity layouts for complex security networks.
</li><li>Strong background in preventive maintenance, vendor management, and SLA enforcement.
</li><li>Hands-on experience in managing networks, VMS platforms, IP-based CCTV, and integrated security operations.
</li></ul>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .</div>

Technology Operations Expert

Deutsche Bank

<div><div><h1 class="jobSectionHeader">Technology Service Analyst
</h1><div><div><div><div><div>Job ID: R0397538 </div><div>Full/Part-Time: Full-time
</div></div> 
<div><div>Regular/Temporary: Regular </div><div>Listed: 2025-08-25
</div></div> 
<div><div>Location: Riad
</div></div> 
</div></div></div><h2 class="jobSectionHeader">Position Overview
</h2>Details of the Division and Team:
Within Technology, Data and Innovation division, Group Technology and Infrastructure, Branch Technology organization has the mission to provide onshore technology services that cover the support of applications, infrastructure and end-user technologies, as well as compliance with local regulatory requirements related to Technology.
BT provides its services to all our business lines and support functions for enablement of world-class banking capabilities to the clients.
What we will offer you:
A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That&rsquo;s why we are committed to providing an environment with your development and wellbeing at its center.
You can expect:
<ul><li>Life Insurance
</li><li>Accidental Death Insurance
</li><li>Permanent Partial Disability Insurance
</li><li>Private Medical Insurance for you, your spouse and dependent children
</li><li>Flexible working arrangements
</li><li>30 days of annual paid leave, plus public holiday &amp; Flexible Working Arrangement
</li><li>Contributions to Employee Workplace Savings &quot;GOSI&quot; plan (for Saudi nationals only)
</li></ul>Your key responsibilities:
<ul><li>Ensure Application Operations Team provides optimum service level to business units and support functions.
</li><li>Ensure banking and trading applications availability and integrity. Perform regular maintenance and required changes.
</li><li>Assist in managing stakeholders (internal and external) communications, expectations, relationships.
</li><li>Take overall responsibility on monitoring applications changes, resolution of incidents and problems, including interfaces to external and global systems.
</li><li>Assist in delivering activities related to domestic IT landscape jointly with IT peers, business and external partners (regulator, vendor, stock exchange).
</li><li>Ensure that defined service operations processes are adhered to by the team and make improvement recommendations where appropriate.
</li><li>Participate in team related activities such as participating and leading work streams, chairing team meetings, being trained and training peers, where appropriate.
</li></ul>Your skills and experience:
<ul><li>5 years experience in Technology in banking or capital market sectors in Saudi Arabia.
</li><li>Experience in banking and trading applications (SARIE, SADAD, WATHEEQ, OMS, GTEXCHANGE).
</li><li>Good knowledge of underlying infrastructure domains (Unix, Oracle, Network firewalls iDMZ and eDMZ conversation matrixes, information security).
</li><li>ITIL/best practice service management.
</li><li>Ability to work in a high pace environment and virtual teams.
</li><li>Experience managing stakeholders&rsquo; communications and relationships.
 
Bachelor&rsquo;s degree from an accredited college or university (focus on Computer Science).
</li><li>Arabic language to communicate with business partners and regulators.
</li></ul>How we&rsquo;ll support you:
<ul><li>Flexible working to assist you balance your personal priorities
</li><li>Coaching and support from experts in your team
</li><li>A culture of continuous learning to aid progression
</li><li>A range of flexible benefits that you can tailor to suit your needs
</li><li>Training and development to help you excel in your career
</li></ul>About us and our teams:
Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do. 
 
Deutsche Bank &amp; Diversity
Our values define the working environment we strive to create &ndash; diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
 
 
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.</div></div>

Technology Service Analyst

IntelliSense.io

Join IntelliSense.io as a Mining Technology Engineer!Shape the Future of Mining with IntelliSense.ioAre you passionate about using cutting-edge technology to transform the mining industry? IntelliSense.io is seeking a talented and motivated Mining Technology Engineer to lead our expansion into the Kingdom of Saudi Arabia as our first hire in the region.We are pioneers in Objective AI (ODAI), integrating fundamental physics with AI to characterize the physical world and deliver high-value decision recommendations acting as the brains of the operation. Our technology delivers recommendations to humans as their role-specific co-pilots augment human intelligence or direct to the execution systems (machines) making operations autonomous.With a global, remote-first workforce and regional hubs in the UK, Australia, Chile, and Ireland, we are now expanding our presence in the Middle East, particularly in Saudi Arabia &mdash; a global leader in mining development under Vision 2030.Your Responsibilities<ul><li>Lead the implementation of AI-driven software products at mining sites in Saudi Arabia.</li><li>Collaborate closely with client teams to understand operational needs and configure customised technology solutions.</li><li>Provide training and ongoing support to end users, ensuring full adoption and value realisation.</li><li>Act as the primary contact between our engineering/product teams and clients, collecting feedback and identifying areas for enhancement.</li><li>Support regional business growth through client engagement, renewals, and solution expansion.</li></ul>What You Bring<ul><li>A degree in Metallurgy, Mining Engineering, Process Engineering, Chemical Engineering, or a related discipline.</li><li>3+ years of hands-on experience in mining operations, process optimisation, or deploying new technology or software solutions within the industrial or mining sectors.</li><li>Exposure to AI or digital transformation initiatives is highly desirable.</li><li>Strong analytical and problem-solving abilities, with excellent interpersonal and communication skills.</li><li>Fluency in both English and Arabic is essential.</li><li>Willingness to travel regularly to mining sites across Saudi Arabia and internationally. A valid driving licence is required due to the remote locations of client operations.</li><li>Openness to travel to the United Kingdom for extended training periods, particularly during the onboarding phase.</li></ul>What We Offer<ul><li>Competitive salary and benefits package in line with local market standards</li><li>Remote-first and flexible working model</li><li>Generous paid time off (annual leave and public holidays per Saudi Labour Law)</li><li>Paid parental and sick leave</li><li>A chance to be part of Saudi Arabia&rsquo;s mining transformation and contribute to Vision 2030</li><li>A fast-paced, supportive international environment with significant career growth opportunities</li><li>A chance to be one of the first employees in the Middle East region, supporting and helping to shape a fast growing industrial AI business</li></ul>Be Part of the FutureIf you're excited about the intersection of AI, mining, and industrial innovation, we&rsquo;d love to hear from you.Note: This role is open to Saudi nationals and expatriates with the legal right to work in the Kingdom. IntelliSense.io is an equal opportunity employer and values diversity in our teams.Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>mining operations/ process optimisation: 3 years (Required)</li></ul>Language:<ul><li>English and Arabic (Required)</li></ul>

Mining Technology Engineer

360Solutions

<div>
 
 
 Applications &amp; Strategic Operations Manager:
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Manage the day-to-day operations of the application and ensure a seamless user experience.
 </li>
 <li>
 Supervise the full lifecycle of service providers (onboarding &ndash; activation &ndash; quality).
 </li>
 <li>
 Develop operational procedures, enhance efficiency, and reduce costs.
 </li>
 <li>
 Monitor service quality and performance indicators (SLAs &ndash; NPS &ndash; CSAT).
 </li>
 <li>
 Manage customer service, technical support, and operations teams.
 </li>
 <li>
 Analyze performance data using BI tools (Power BI &ndash; Tableau) and generate operational insights.
 </li>
 <li>
 Establish contingency operational plans and ensure business continuity (BCP).
 </li>
 <li>
 Coordinate with technical teams to ensure the stability of the digital platform.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Information Systems, or Industrial Engineering.
 </li>
 <li>
 5&ndash;7 years of experience in digital operations management or project management.
 </li>
 <li>
 Proven experience in operating applications or marketplace platforms.
 </li>
 <li>
 Professional proficiency in English.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Recommended Certifications:
 
 
 
 
 
 <ul>
 <li>
 Lean Six Sigma Black Belt.
 </li>
 <li>
 PRINCE2 Practitioner.
 </li>
 <li>
 ITIL 4 Managing Professional.
 </li>
 <li>
 Certified Customer Experience Professional (CCXP).
 </li>
 <li>
 ISO 22301 &ndash; Business Continuity Management.
 </li>
 <li>
 PMI-ACP &ndash; Agile Certified Practitioner.
 </li>
 <li>
 Data Analytics Certificate
 </li>
 </ul>
 
 
</div>

Technology Operations Manager

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!
When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We&rsquo;ve got what you&rsquo;re looking for.
Job Description:
We are seeking an experienced and visionary Smart Cities Technology Architect to lead the planning, design, and implementation of the foundation&rsquo;s smart digital infrastructure for the Smart Boulevard project. This role is pivotal in driving the digital transformation of the project, ensuring it becomes a global benchmark for smart city innovation and visitor-centric urban design. The successful candidate will oversee the development of cutting-edge technologies, including fiber optic networks, IoT frameworks, and integrated command-and-control platforms, to deliver scalable, secure, and sustainable digital services. This is a unique opportunity to shape the future of urban living and contribute to a high-profile, transformative project.
The role requires expertise in large-scale urban digital infrastructure projects and a proven track record in mega project delivery. The successful candidate will architect and deploy data-driven, visitor-centric, and operationally efficient smart city solutions while ensuring interoperability, resilience, and long-term sustainability. Additionally, the expert will lead multidisciplinary teams, collaborate with global technology partners, contractors, and cross-functional teams, and establish the project as a benchmark for smart city innovation.
<h2 class="jobSectionHeader">What You'll Be Doing:
</h2><ul><li>Lead the design and deployment of fiber optic networks, ensuring high-capacity, secure, and future-ready connectivity across the foundation.
</li><li>Oversee the planning and integration of CCTV systems, including analytics, storage, and cybersecurity requirements.
</li><li>Define and implement IoT connectivity frameworks for seamless integration of smart applications such as mobility, energy, security, and visitor experience.
</li><li>Ensure end-to-end system integration, covering network design, interoperability, cloud platforms, and command-and-control architecture.
</li><li>Orchestrate the design and implementation of smart city use cases such as visitor management, smart lighting, predictive maintenance, crowd monitoring, and environmental sensing.
</li><li>Translate operational needs and urban planning goals into scalable technical solutions that enhance efficiency, safety, and sustainability.
</li><li>Oversee development, testing, deployment, and ongoing operational support for smart city applications.
</li><li>Provide strategic and technical leadership for digital infrastructure packages within the mega project framework.
</li><li>Manage vendors, EPC contractors, and solution providers to ensure on-time, on-budget, and high-quality delivery of infrastructure and systems.
</li><li>Oversee the full lifecycle of digital infrastructure projects, including concept design, RFP development, technical evaluation, construction supervision, integration testing, and handover.
</li><li>Establish standards and guidelines for digital infrastructure, ensuring scalability, resilience, and compliance with international smart city norms.
</li><li>Define and enforce data governance, privacy, and cybersecurity frameworks for all digital platforms and smart city applications.
</li><li>Ensure alignment with sustainability goals by leveraging energy-efficient technologies and green ICT practices.
</li><li>Monitor and adopt emerging technologies such as 5G, edge computing, and digital twins to future-proof the infrastructure.
</li><li>Act as a trusted advisor to senior leadership, government authorities, and city planners on smart city infrastructure strategy.
</li><li>Collaborate with global technology partners to co-develop innovative, scalable solutions.
</li><li>Develop and maintain the master connectivity design layout for fiber optic networks, CCTV, IoT systems, and supporting platforms.
</li><li>Ensure all system connectivity designs align with infrastructure standards and support scalability.
</li><li>Regularly update documentation to reflect changes, expansions, and integration requirements.
</li><li>Lead response to recurring failures such as connectivity issues, system downtime, and integration challenges.
</li><li>Perform root cause analysis for repetitive system issues to ensure permanent solutions are implemented.
</li><li>Support emergency response teams with live system data and ensure availability of recordings for investigations.
</li><li>Monitor and manage video storage capacity to prevent data loss and ensure compliance with retention policies.
</li><li>Identify opportunities for automation and process improvements in system monitoring and maintenance.
</li><li>Establish KPIs and prepare weekly/monthly operational reports to track failures, downtime, and vendor performance.
</li><li>Manage relationships with vendors and contractors, ensuring accountability for SLA compliance and issue resolution.
</li><li>Collaborate with leadership and operations teams to align system performance with smart city goals.
</li></ul><h2 class="jobSectionHeader">What&rsquo;s Required for the Role:
</h2><ul><li>Bachelor&rsquo;s or master&rsquo;s degree in Electrical Engineering, Telecommunications, Computer Science, or a related field. An advanced degree in Smart City Engineering or Urban Digital Infrastructure is preferred.
</li><li>10+ years of experience in smart city infrastructure, digital systems integration, or mega project execution.
</li><li>Proven track record in designing and delivering fiber optic networks, end-to-end CCTV systems, IoT integration, and command-and-control platforms.
</li><li>Experience managing large-scale urban developments or mega projects from design to operations.
</li><li>Strong technical expertise in fiber, IP networking, IoT platforms, cloud, AI analytics, and smart city applications.
</li><li>Knowledge of data governance, cybersecurity, and compliance frameworks for urban digital platforms.
</li><li>Excellent project management and vendor management skills in large, multi-stakeholder environments.
</li><li>Strong communication skills for advising leadership and engaging with international partners.
</li><li>Strategic and practical, with the ability to translate vision into executable roadmaps and measurable outcomes.
</li><li>Detail-oriented, ensuring infrastructure is robust, reliable, and future-ready.
</li><li>Collaborative, with strong cross-functional engagement and stakeholder alignment.
</li><li>Innovative and adaptive, tracking and applying emerging smart city technologies to evolving project needs.
</li></ul>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .</div>

Smart Cities Technology Architect

Confidential

<div>
 <ul>
 <li>
 
 About us:
 
 We are developing a new convenience grocery retail chain in Saudi Arabia as a joint venture with a leading regional retailer. With 10 pilot stores planned in 2025 &amp; over 1,250 stores targeted by 2030, the model blends neighborhood retail with a digital layer &mdash; fresh-led, tech-enabled &amp; built for scale.
 </li>
 <li>
 
 Scope of role:
 
 As Head of IT, you will be fully accountable for defining &amp; delivering the end-to-end technology strategy of the venture. This includes stabilizing the first wave of stores running on the partner&rsquo;s pilot IT stack, owning the full transition to a fit-for-purpose, scalable IT architecture &amp; leading all infrastructure, systems &amp; data workstreams going forward. You&rsquo;ll serve as the central point of coordination between business stakeholders, technology vendors &amp; integration partners. This role blends high-level strategic architecture with hands-on program leadership.
 </li>
 </ul>
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Own IT across all dimensions &mdash; pilot stability to long-term architecture
 
 
 <ul>
 <li>
 Take over the live pilot IT environment, stabilizing operations &amp; documenting learnings
 </li>
 <li>
 Lead the full transition away from partner systems toward standalone, scalable platforms
 </li>
 <li>
 Set IT direction across infrastructure, applications, data &amp; integration layers
 </li>
 </ul>
 
 
 
 
 
 Design &amp; implement the target IT architecture
 
 
 <ul>
 <li>
 Lead the definition of architecture across POS, ERP, WMS, OMS, loyalty, finance, analytics, middleware
 </li>
 <li>
 Develop current vs. future state system landscapes, integration models &amp; rollout plans
 </li>
 <li>
 Define enterprise architecture principles aligned to business ambition &amp; regulatory requirements
 </li>
 </ul>
 
 
 Lead vendor engagement &amp; tech stack selection
 
 
 <ul>
 <li>
 Own vendor evaluation, RFI/RFP processes &amp; technical due diligence
 </li>
 <li>
 Drive selection of best-fit solutions across domains considering local relevance, cost &amp; scalability
 </li>
 <li>
 Manage implementation partners, contract terms &amp; roadmap alignment
 </li>
 </ul>
 
 
 Build IT team &amp; delivery capability
 
 
 <ul>
 <li>
 Lead transition from initial team (including managing handover from the junior IT manager currently supporting pilot rollout) to in-house IT function
 </li>
 <li>
 Define future org structure, recruit talent, set processes for delivery, support &amp; governance
 </li>
 <li>
 Establish foundational SOPs, documentation &amp; training across tech touchpoints
 </li>
 </ul>
 
 
 Coordinate cross-functional business enablement
 
 
 <ul>
 <li>
 Ensure systems are designed around scalable business processes, not short-term workarounds
 </li>
 <li>
 Translate business process requirements into tech system design
 </li>
 <li>
 Partner with Ops, Commercial, Finance, Supply Chain &amp; Marketing to ensure end-user readiness
 </li>
 <li>
 Lead internal onboarding to new tools, workflows &amp; capabilities
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 6+ years in IT leadership roles across retail, QSR, FMCG or other distributed physical formats
 </li>
 <li>
 Strong track record owning multi-system tech architectures: POS, WMS, OMS, ERP, Loyalty, Middleware, etc.
 </li>
 <li>
 Demonstrated experience building greenfield IT environments &amp; managing end-to-end transitions
 </li>
 <li>
 Experience working in high-growth, build-mode environments a strong plus
 </li>
 <li>
 Experience managing vendor RFPs, solution evaluations &amp; contract negotiations
 </li>
 <li>
 Strong program management and stakeholder alignment skills
 </li>
 <li>
 Familiar with Saudi regulatory landscape incl. ZATCA, local hosting, data residency
 </li>
 <li>
 Background in IT consulting or architecture frameworks (TOGAF, etc.) preferred
 </li>
 </ul>
 
 
 
 
 
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Architect &amp; operator: Can design robust systems while driving execution &amp; scale
 </li>
 <li>
 Strategic systems thinker: Sees the full picture across layers &amp; translates business needs into architecture
 </li>
 <li>
 Pragmatic delivery focus: Able to prioritize MVP vs. future-ready and build in agile waves
 </li>
 <li>
 Cross-functional collaborator: Works seamlessly with tech &amp; non-tech stakeholders
 </li>
 <li>
 Hands-on leader: Ready to get into the detail while setting long-term direction
 </li>
 </ul>
 
 
 
 
 
 
 Personal Attributes
 
 
 
 <ul>
 <li>
 Relentlessly execution-driven, with ability to juggle multiple workflows
 </li>
 <li>
 Able to influence across partners, vendors, store staff &amp; internal stakeholders
 </li>
 </ul>
 
 
</div>

Head of Information Technology

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