(fluent uzbek & english) customer support consultant (pakistan) Jobs in Recruitment Jobs In Lahore Pakistan

(fluent uzbek & english) customer support consultant (pakistan)

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depot site manager - lahore

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test center manager lahore pakistan

Pearson

<div>
 Pearson is the world's leading learning company, with 40,000 employees in more than 80 countries helping people of all ages to make measurable progress in their lives. We have a simple mission: to help people make more of their lives through learning.
 <br/>
 <br/>
 Pearson provides a range of education products and services to institutions, and governments and direct to individual learners that help people everywhere aim higher and fulfil their true potential.
 <br/>
 <br/>
 Pearson VUE is a business within Pearson PLC and is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world's most comprehensive and secure network of test centres in more than 175 countries.
 <br/>
 <br/>
 Pearson Professional Centres (PPCs) are part of an international network of computer-based testing centres, which deliver quality examinations in a highly secure environment. Pearson VUE has a wide range of clients and a comprehensive suite of tests, which require a variety of approaches for both test type and method of delivery.
 <br/>
 <br/>
 The appointed individual will perform the administration and invigilation of exams; this includes understanding, implementing and taking ownership of all aspects of the operational policies and procedures of all examination processes. The individual will also demonstrate a high level of customer service to candidates and be responsible for the continual enhancement of the brand image.
 <br/>
 <br/>
 <strong>
  Our location is at
 </strong>
 <strong>
  Office 13 Mall of Lahore, 172 Tufail Road, Lahore Cantt, Lahore 54000, Pakistan
  <br/>
  <br/>
 </strong>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Act as Line manager for all test centre staff regarding employee relations, training &amp; development, absence management and performance management
  </li>
  <li>
   Support the Regional Manager in recruitment issues and conduct staff interviews as required
  </li>
  <li>
   Carry out 1-2-1 meetings, Performance Reviews and Development Reviews with staff as required
  </li>
  <li>
   Maintain and update local site administration and documentation
  </li>
  <li>
   Ensure all compliance standards relating to the test centre operation and Pearson VUE stringent security protocols are adhered to
  </li>
  <li>
   Ensure personal responsibility for understanding and delivery of testing following updates and changes to client requirements/testing, as they occur
  </li>
  <li>
   Create draft site staffing schedules, and collect test centre time-keeping records, for communication to the Regional Manager
  </li>
  <li>
   Create and send other reports and information as requested by the Regional Manager
  </li>
  <li>
   Serve as the local contact point for operations, building management, site security, deliveries, vendors, etc., and escalate issues to the Regional Manager as appropriate
  </li>
  <li>
   Verify correct staffing levels are maintained according to plan, and notify the Regional Manager of any and all staffing issues
  </li>
  <li>
   Oversee overall day-to-day operation of the PPC and co-ordinate activities and instructions from Regional Managers and other Test Centre Management
  </li>
  <li>
   Monitor supplies inventory, and order inventory when applicable within budget guidelines
  </li>
  <li>
   All employees have a responsibility to cooperate in promoting and maintaining a safe and healthy working environment and to take reasonable care of their own health and safety at work and that of all other staff that may be affected by their acts or omissions. Line managers have specific responsibility for the health and safety of their direct reports and other team members for which they have general management responsibility.
  </li>
  <li>
   All employees are also responsible for supporting and implementing the company&rsquo;s policies and procedures around the Health and Safety, Security, Quality and Business Continuity arrangements that apply to their role/work function. Full details of these policies and procedures are available on SharePoint.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Activities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide a high level of customer service in the test centres at all times
  </li>
  <li>
   Ensure candidate needs are met with understanding and respect
  </li>
  <li>
   Maintain professional relationships with client representatives
  </li>
  <li>
   Ensure equipment is operational and test stations are free of extraneous materials
  </li>
  <li>
   Review transmission and error logs in locally operating software, to ensure proper functioning (including schedule download and results upload processes)
  </li>
  <li>
   Periodic download and review of examinations and test centre schedules
  </li>
  <li>
   Review test schedule and prepare for candidate(s), including those that may have special needs
  </li>
  <li>
   Sign candidates in (including verification of candidate identity) according to Pearson VUE and client sign-in procedures
  </li>
  <li>
   As required, explain the test process to candidates and deal with other queries
  </li>
  <li>
   Understand testing needs and procedures for each client
  </li>
  <li>
   Ensure the integrity and security of the tests are maintained and that they are supervised to the required standard
  </li>
  <li>
   Comply with all incident reporting and escalation procedures
  </li>
  <li>
   If applicable, print and provide post-test score reports to candidates
  </li>
  <li>
   If applicable, schedule appointments for possible call-in and/or walk-in candidates
  </li>
  <li>
   Communicate/work with Pearson VUE technical support staff to investigate and fix technical issues
  </li>
  <li>
   Maintain own competencies in all of the systems and procedures and request training as necessary
  </li>
  <li>
   Adhere to all Company policies and procedures as noted in the formal documentation; especially IT, HR and Security
  </li>
  <li>
   Undertake all accreditations and skills checks as required by the business
  </li>
  <li>
   Support and deliver any events and alternative test delivery processes as defined, both in permanent and temporary locations
  </li>
  <li>
   Ensure all hours are recorded and authorised within Company guidelines
  </li>
  <li>
   Comply with business needs on a day-to-day basis
  </li>
  <li>
   Assist and support with business initiatives to maximise centre profitability
  </li>
  <li>
   Perform other administrative tasks as required
  </li>
  <li>
   Perform daily test centre opening and closing procedures
  </li>
  <li>
   Help to ensure a clean, professional, quiet testing atmosphere in the centre
  </li>
  <li>
   Undertake reasonable additional duties to ensure the smooth running of the test centre
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Essential Experience &amp; Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in a customer-facing role
  </li>
  <li>
   Experience in coordinating and administering activities of a team
  </li>
  <li>
   Strong administration and reporting skills
  </li>
  <li>
   Able to function as a representative and professional contact point for internal and external stakeholders
  </li>
  <li>
   Exceptional customer service skills
  </li>
  <li>
   Strong communication skills both written and verbal, in both technical and functional areas
  </li>
  <li>
   Able to work independently as well as part of a team
  </li>
  <li>
   Must enjoy working with people, be comfortable in a quiet environment, have effective time management skills, and be able to work effectively under pressure
  </li>
  <li>
   Strong attention to detail and organisational skills are required
  </li>
  <li>
   Must be Pearson VUE certified for a Testing Administrator and pass a re-certification annually to ensure that skills are kept current and problem areas identified
  </li>
  <li>
   PC literate, comfortable with the use of a full range of Microsoft Office and Windows applications
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desirable Experience &amp; Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in a testing environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 1 year customer service experience preferred.
  </li>
  <li>
   One year supervision experience in customer service preferred.
  </li>
  <li>
   High school diploma or equivalent is required. Bachelor's degree or equivalent business experience preferred.
  </li>
  <li>
   Team leading and training skills, and exposure to a testing environment are strongly preferred. *Strong communication and customer service skills are a must, delivered with focused attentiveness and moderate interaction.
  </li>
  <li>
   Must be flexible in work hours and days.
  </li>
  <li>
   Ability to complete all tasks in a timely and efficient manner, and handle a reasonable amount of stress.
  </li>
  <li>
   Intermediate experience in Microsoft Office Suite, Windows applications, Internet, and email.
  </li>
  <li>
   Ability to operate a computer, fax, and telephone.
  </li>
  <li>
   Must be able to work in a quiet, focused environment and hear spoken words in soft voices.
  </li>
  <li>
   Ability to lift up to 20 lbs on occasion. Must have the ability to stand for extended periods of time while escorting candidates back and forth, up to 50-100 times per scheduled shift, to and from the testing room. Must have the ability to sit for long periods of time. Must be able to bend, stoop &amp; lift from a stooped position.
  </li>
  <li>
   Must be able to see small details at a distance. Ability to see names clearly on id cards and the computer screen.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Working Arrangements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You will be based in one of the Pearson VUE test centres
  </li>
  <li>
   Some local travel to other PPC&rsquo;s or temporary locations may be required
  </li>
  <li>
   A flexible approach to working is essential for this position as opening hours will vary according to the volume of tests booked.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
 <br/>
 <br/>
 Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
 <br/>
 <br/>
 If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
 <br/>
 <br/>
 <strong>
  Job:
 </strong>
 Test Center Operations
 <br/>
 <br/>
 <strong>
  Job Family:
 </strong>
 LEARNING
 <em>
  &amp;
 </em>
 CONTENT_DELIVERY
 <br/>
 <br/>
 <strong>
  Organization:
 </strong>
 Assessment &amp; Qualifications
 <br/>
 <br/>
 <strong>
  Schedule:
 </strong>
 FULL_TIME
 <br/>
 <br/>
 <strong>
  Workplace Type:
 </strong>
 On-site
 <br/>
 <br/>
 <strong>
  Req ID:
 </strong>
 21351
</div>


Test Center Manager - Lahore, Pakistan

Healthwire Private Limited

<p><b>Job Title:</b> Pharmacy Purchase Manager / Pharmacy Purchaser</p><p><b>Company:</b> Healthwire Pharmacy<br/><b>Location:</b> Lahore, Pakistan<br/><b>Job Type:</b> Full-time</p><p><b>About Healthwire Pharmacy:</b></p><p><b>Healthwire Pharmacy</b> is part of <b>Healthwire</b>, one of Pakistan&rsquo;s fastest-growing healthcare networks, dedicated to making quality healthcare accessible and affordable.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage and execute the <b>procurement process for medicines and pharmacy supplies</b>.</li><li>Identify, evaluate, and negotiate with <b>suppliers and distributors</b> for the best rates and credit terms.</li><li>Maintain accurate <b>inventory and purchase records</b> using pharmacy management systems.</li><li>Ensure timely <b>stock replenishment</b> to avoid shortages or overstocking.</li><li>Coordinate with <b>warehouse, finance, and branch managers</b> to ensure smooth operations.</li><li>Monitor market trends, pricing changes, and new product availability.</li><li>Ensure <b>regulatory compliance</b> in all pharmacy procurement activities.</li><li>Build and maintain strong relationships with suppliers and business partners.</li></ul><p><b>Requirements:</b></p><p><b>2&ndash;3 years</b> of experience in <b>pharmacy purchasing, procurement, or supply chain management.</b><br/>Strong <b>negotiation, vendor management, and analytical</b> skills.<br/>Excellent communication and time management abilities.</p><p><b>Salary:</b></p><p><b>Market Competitive (based on experience)</b></p><p><b>Location:</b></p><p><b>Lahore, Pakistan</b></p><p><b>How to Apply:</b></p><p>Send your updated CV to <b>hr@healthwire.pk or muhammad.shahzaib@healthwire.pk</b><br/>Please mention <b>&ldquo;Pharmacy Purchase Manager / Pharmacy Purchaser &ndash; Lahore&rdquo;</b> in the subject line.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Pharmacy Purchase Manager / Pharmacy Purchaser

Bazaar General Trading

<p><b>Company Overview:</b><br/>IT and digital solutions company providing services in software development, AI, digital marketing, and automation systems. We are looking for a <b>General Manager</b> to oversee operations, strategy, and team performance at our Pakistan branch in Lahore.</p><p><b>Job Description:</b><br/>The General Manager will lead daily operations, manage cross-functional teams, and ensure alignment with Analytica&rsquo;s strategic goals. The role requires strong leadership, business acumen, and the ability to drive productivity across departments including HR, sales, and technical development.</p><p><b>Key Responsibilities:</b></p><ul><li>Oversee and manage all operations of the Pakistan office.</li><li>Develop and execute business strategies aligned with company objectives.</li><li>Lead and monitor department heads (HR, Sales, Technical, Marketing).</li><li>Ensure smooth project execution, reporting, and performance tracking.</li><li>Maintain communication and coordination with the UAE headquarters.</li><li>Manage budgeting, expenses, and performance KPIs.</li><li>Foster a results-driven, professional, and positive work culture.</li></ul><p><b>Requirements:</b></p><ul><li><b>Gender:</b> Male candidates only.</li><li><b>Education:</b> MBA/BBA or equivalent degree in Business Management or a related field.</li><li><b>Experience:</b> 6&ndash;10 years in a senior management or leadership role (preferably in IT, software, or digital sectors).</li><li>Excellent communication, strategic planning, and leadership skills.</li><li>Strong understanding of business operations, project management, and HR coordination.</li><li>Proven ability to manage teams and deliver results under pressure.</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary with performance-based incentives.</li><li>Leadership role in a growing international tech company.</li><li>Professional and innovative work environment.</li><li>Offer letter will be issued upon successful interview selection.</li></ul><p><b>Location:</b> Lahore, Pakistan.</p><p>Job Type: Full-time</p>

General Maager

UDHC Lahore

<p><b>Job Title: </b>Support Center Agent &mdash; Healthcare Software</p><p><b>Location: </b>[Lahore]</p><p><b>Department: </b>Customer Support / Operations</p><p><b>Reports To: </b>Support Manager / Operations Lead</p><p>We are seeking a <b>Support Center Agent</b> to join our healthcare technology operations team. The role involves <b>responding to customer support calls</b>, providing <b>technical assistance</b> to users of our healthcare software (telemedicine, EMR, or patient management systems), and handling <b>back-office administrative tasks</b> such as adding records, ticket tracking, and report generation.</p><p>The ideal candidate should have <b>strong communication skills</b>, basic understanding of healthcare workflows, and comfort working with web-based applications.</p><p><b>Key Responsibilities</b></p><p><b>1. Customer &amp; Technical Support</b></p><ul><li>Answer inbound support calls and respond to user queries through phone, email, or chat.</li><li>Log support requests in the company&rsquo;s ticketing system.</li><li>Diagnose and resolve basic software issues (login errors, data entry issues, connectivity).</li><li>Provide step-by-step guidance to doctors, clinic staff, and patients.</li></ul><p><b>2. Back-Office Operations</b></p><ul><li>Perform administrative tasks such as user onboarding, account verification, and data cleanup.</li><li>Generate and share daily/weekly reports on support tickets, system uptime, and user feedback.</li><li>Update and maintain client data in CRM or support databases.</li></ul><p><b>Qualifications</b></p><ul><li><b>Education:</b> Bachelor&rsquo;s degree (preferred: Computer Science, IT, Healthcare Management, or related field).</li><li><b>Experience: </b>0&ndash;3 years of experience in customer support, Call Center, or healthcare IT environment. Familiarity with EMR, telemedicine, or hospital management systems is a plus.</li></ul><p><b>Soft Skills:</b></p><ul><li>Excellent English communication (Arabic is a plus).</li><li>Patient, empathetic, and detail oriented.</li><li>Able to multitask in a fast-paced environment.</li></ul><p><b>Working Hours</b></p><ul><li>Shifts may cover <b>US, GCC, or Pakistan time zones</b>, depending on client coverage.</li><li>Weekend or on-call rotation may apply.</li></ul><p><b>Compensation &amp; Growth</b></p><ul><li>Competitive salary based on experience.</li><li>Health coverage / performance bonus (if applicable).</li><li>Training in healthcare software workflows and potential growth.</li></ul><p>Send your CVs at resume@udhc.net</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Support Center Agent

FiveRivers Technologies

<div><div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div><b>10/29/2025</b><b>
</b></div></div><div><p>Job Type</p>
<div><b>Full time</b><b>
</b></div></div><div><p>Work Experience</p>
<div><b>3-6 years</b><b>
</b></div></div><div><p>Industry</p>
<div><b>IT Services</b><b>
</b></div></div><div><p>City</p>
<div><b>Lahore</b><b>
</b></div></div><div><p>State/Province</p>
<div><b>Punjab</b><b>
</b></div></div><div><p>Country</p>
<div><b>Pakistan</b><b>
</b></div></div><div><p>Zip/Postal Code</p>
<div><b>54000</b><b>
</b></div></div></ul></div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><p><b>FiveRivers Technologies</b> seeking a talented Automation QA Engineer with 3+ years of experience to join our team. The ideal candidate will have a solid background in software testing with a strong focus on automation. As an Automation QA Engineer, you will be responsible for designing, implementing, and maintaining automated test scripts to ensure the quality and reliability of our software products and projects. This role requires a high level of technical expertise, attention to detail, and a collaborative mindset to work with cross-functional teams.</p><div></div><p><b><br>
Responsibilities</b></p><br>
<ul><li>
Design, develop, and maintain automated test scripts for functional, regression, and performance testing.<br>
</li><li>
Collaborate with software developers, QA analysts, and product managers to understand software requirements and ensure test coverage.<br>
</li><li>
Execute automated test cases, analyse results, and report defects using test management tools.<br>
</li><li>
Participate in test planning, estimation, and strategy discussions with the QA team.<br>
</li><li>
Maintain and update test automation frameworks to keep pace with evolving technology and project requirements.<br>
</li><li>
Contribute to the continuous improvement of QA processes, tools, and best practices.<br>
</li><li>
Work closely with development teams to identify and resolve defects, ensuring timely delivery of high-quality software.<br>
</li><li>
Create and maintain test documentation, including test plans, test cases, and test scripts.<br>
</li><li>
Stay current with industry trends and emerging technologies in software testing and automation.</li></ul><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><ul><li><div><br>
Bachelor's degree in computer science, Information Technology, or a related field.<br>
</div></li><li>
3+ years of experience in software testing, with a focus on test automation.<br>
</li><li>
Proficiency in automation frameworks and tools such as Selenium, JUnit, TestNG, or similar.<br>
</li><li>
Strong programming skills in languages such as Java, Python, or JavaScript.<br>
</li><li>
Experience with test management tools like JIRA, TestRail, or similar.<br>
</li><li>
Solid understanding of software development life cycle (SDLC) and agile methodologies.<br>
</li><li>
Strong communication and collaboration skills to work effectively in a team environment.<br>
</li><li>
Experience with continuous integration/continuous delivery (CI/CD) tools such as Jenkins or GitLab is a plus.<br>
</li><li>
Knowledge of web technologies, databases, and APIs is desirable.</li></ul><div></div><div><b><br>
Location:</b> Gulberg II, Lahore</div></div></div></div><p></p>

Senior SQA Automation Engineer_01

<div><div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div><b>10/28/2025</b><b>
</b></div></div><div><p>Job Type</p>
<div><b>Full time</b><b>
</b></div></div><div><p>Work Experience</p>
<div><b>3-6 years</b><b>
</b></div></div><div><p>Industry</p>
<div><b>IT Services</b><b>
</b></div></div><div><p>City</p>
<div><b>Lahore</b><b>
</b></div></div><div><p>State/Province</p>
<div><b>Punjab</b><b>
</b></div></div><div><p>Country</p>
<div><b>Pakistan</b><b>
</b></div></div><div><p>Zip/Postal Code</p>
<div><b>54000</b><b>
</b></div></div></ul></div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><p><b>FiveRivers Technologies </b>seeking a talented Automation QA Engineer with 3+ years of experience to join our team. The ideal candidate will have a solid background in software testing with a strong focus on automation. As an Automation QA Engineer, you will be responsible for designing, implementing, and maintaining automated test scripts to ensure the quality and reliability of our software products and projects. This role requires a high level of technical expertise, attention to detail, and a collaborative mindset to work with cross-functional teams.</p><div></div><p><b><br>
Responsibilities</b></p><br>
<ul><li>
Design, develop, and maintain automated test scripts for functional, regression, and performance testing.<br>
</li><li>
Collaborate with software developers, QA analysts, and product managers to understand software requirements and ensure test coverage.<br>
</li><li>
Execute automated test cases, analyse results, and report defects using test management tools.<br>
</li><li>
Participate in test planning, estimation, and strategy discussions with the QA team.<br>
</li><li>
Maintain and update test automation frameworks to keep pace with evolving technology and project requirements.<br>
</li><li>
Contribute to the continuous improvement of QA processes, tools, and best practices.<br>
</li><li>
Work closely with development teams to identify and resolve defects, ensuring timely delivery of high-quality software.<br>
</li><li>
Create and maintain test documentation, including test plans, test cases, and test scripts.<br>
</li><li>
Stay current with industry trends and emerging technologies in software testing and automation.</li></ul><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><ul><li><div>
Bachelor's degree in computer science, Information Technology, or a related field.<br>
</div></li><li>
3+ years of experience in software testing, with a focus on test automation.<br>
</li><li>
Proficiency in automation frameworks and tools such as Selenium, JUnit, TestNG, or similar.<br>
</li><li>
Strong programming skills in languages such as Java, Python, or JavaScript.<br>
</li><li>
Experience with test management tools like JIRA, TestRail, or similar.<br>
</li><li>
Solid understanding of software development life cycle (SDLC) and agile methodologies.<br>
</li><li>
Strong communication and collaboration skills to work effectively in a team environment.<br>
</li><li>
Experience with continuous integration/continuous delivery (CI/CD) tools such as Jenkins or GitLab is a plus.<br>
</li><li>
Knowledge of web technologies, databases, and APIs is desirable.</li></ul><div></div><div><br>
Location: Gulberg II, Lahore</div></div></div></div><p></p>

Senior SQA Automation Engineer

Explore 2073+ Test center manager lahore pakistan in Recruitment Jobs In Lahore Pakistan this November. Find roles across top companies and apply now to boost your career.

2073 test center manager lahore pakistan jobs IN Recruitment Jobs In Lahore Pakistan

Test Center Manager - Lahore, Pakistan

Test Center Manager - Lahore, Pakistan

Pharmacy Purchase Manager / Pharmacy Purchaser

General Maager

Support Center Agent

Senior SQA Automation Engineer_01

Senior SQA Automation Engineer