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training and quality assurance coordinator Jobs in United Arab Emirates

training and quality assurance coordinator

training

Bridgestone

About the Role Job Purpose At Bridgestone MEA, we're looking for an experienced Training Manager to lead and manage training programs across the Middle East, Africa, and CIS regions. You ll take charge of upskilling our distributor partners and internal teammates, delivering sales, management, leadership and soft skills programs that drive performance and align with our strategic vision. This role is about leading transformation in how knowledge is shared, performance is improved, and people are empowered across diverse markets and cultures. Responsibilities: Strategic Leadership and Program Management • Design, lead, and execute distributor training programs across MEA and CIS. • Partner with HR to support L&amp;D and internal training programs for Bridgestone teammates. • Align all training initiatives with strategic business goals and commercial outcomes. • Drive the digital transformation of training tools and delivery formats. • Establish training standards and ensure compliance with global best practices. Training Delivery and Facilitation • Deliver targeted sales and product training to dealer/distributor partners to boost performance and loyalty. • Facilitate high-impact sessions on management, leadership, and interpersonal skills. • Innovate learning methods to engage multicultural audiences. • Support onboarding and induction programs for new hires across the region. Performance Evaluation and Continuous Improvement • Measure the effectiveness of training through feedback, data, and KPIs. • Continuously enhance training programs to reflect evolving business needs. • Report learning outcomes to the MEA leadership team and external partners. Communication and Stakeholder Engagement • Act as the single point of contact for distributor training communications. • Keep partners updated with the latest training content, tools, and requirements. • Engage with regional leadership to align on learning priorities and execution. Systems Management • Oversee and manage the Learning Management System (LMS) for both internal teams and external partners. • Support the rollout of eLearning platforms and ensure system integrity and user experience. Qualifications &amp; Experience Required Education, Master, other certification: • Master s degree in Business Administration, HR, Education, or related fields. • Certifications in Instructional Design, Coaching, or Leadership Development are a plus. Experience (years): 10+ years of experience in automotive training, ideally across sales or aftersales functions. Proven success in managing large-scale regional training programs in multicultural environments. Experience operating in the Middle East and Africa, with strong awareness of cultural and business nuances. Technical Skills: • Strong proficiency with Learning Management Systems (LMS). • Hands-on experience with eLearning platforms. • Analytical mindset; able to use data to track and optimize training effectiveness. • Advanced skills in MS Office (PowerPoint, Excel, Word). Languages Skills: • Fluent in English and Arabic (written and spoken) mandatory. • French or Russian a strong advantage. Soft/Behavioral Skills: • Inspirational leader with excellent interpersonal and communication skills. • Culturally agile and capable of engaging diverse learner groups. • Strong project management and multitasking capabilities. • High emotional intelligence with the ability to influence at all levels. • Strategic mindset with a drive for continuous improvement.

Training Manager

Keeta

1.Design and optimize the rider training system with key metrics-driven goals new hire training pass rate, customer complaint rate, customer satisfaction, and rider on-time service rate. Develop overall plans and pacing for onboarding training, regular training, and refresher courses. Define objectives, content, delivery formats, and evaluation methods for each training module. 2.Organize and implement training roll-out plans. Prepare detailed training schedules, assign instructors, secure venues, and set up online tools. Coordinate design of online and offline class formats, hands-on simulations, and other learning activities. Training contents include application operations, compliance requirements, service experience, safety and fulfillment, and reward and penalty mechanisms. 3.Design assessments and evaluations. Create closed-book and online quizzes, simulation drills, and practical observation checklists. Collect training feedback, class ratings, and operational performance data. Produce monthly and quarterly analysis reports to identify gaps and drive continuous improvement. 4.Drive cross-functional collaboration and training expansion. Partner closely with fulfillment-experience operations, 3PL management, and customer-service teams to respond rapidly to business needs. Manage regional roll-out of training programs. Cultivate and certify an internal trainer (Rider Trainers/Patrollers) to scale training coverage. 1.Compete with global players: Broaden your international business perspective and gain practical, hands-on experience. 2.Collaborate with colleagues from 26 nationalities: Experience diverse cultures and entrepreneurial spirit in a truly international environment. 3.Be part of a high-growth business: Help shape the future of food delivery, contributing to an industry that s rapidly evolving.

Rider Training

flydubai

<div>MAIN OBJECTIVE OF ROLE: To coordinate training activities for flight crew and cabin crew members to ensure compliance and support operational needs of AOC and ATO by collaborating with internal departments and providing admin support on training services. KEY RESPONSIBILITIES:
<ul><li>Assists relevant training teams in maintaining records trainees undergoing training, including progress tracking, course completions as appropriate.</li><li>
Assists in preparation and distribution of training programs, schedules, and supporting materials.</li><li>
Assists administrative functions within training department such as PDI applications and Airport pass applications.</li><li>
Maintains accurate attendance records for all training events and sessions.</li><li>
Maintain training records and documentation for all flydubai trainers.</li><li>
Coordinates with relevant departments to address and resolve scheduling conflicts, equipment issues, or administrative queries during training sessions.</li><li>
Coordinates the procurement of training materials, tools, and software in collaboration with the Procurement team.</li><li>
Records minutes of meeting and distribute to relevant stakeholders and follows-up on agreed action items.</li><li>
Reviews and maintains training forms, ensuring they are accurate, complete, consistent and are in line with quality standards.</li></ul>
QUALIFICATIONS:
<ul><li>Bachelor's Degree (3+ years)</li><li>
Fluent in English</li><li>
Training Administration/Coordination experience in the Airline Industry is preferred</li><li>
MS Office</li><li>
Years with qualifications: 0 - 2 years, Years without qualifications (if applicable): 2 - 4 years</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li></ul>
ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div>

Coordinator - Training Administration

The First Group

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As a Training and Quality Coordinator, you will support the Learning &amp; Development and Quality teams in delivering engaging training experiences and maintaining exceptional service standards. You will play a key administrative and operational role in executing training programs, managing quality audits, and ensuring that team members embody Ciel s commitment to excellence. Key Responsibilities: <ul> <li> Coordinate logistics for training sessions including room bookings, materials, attendance, and follow-up. </li> <li> Maintain training calendars and ensure team members are informed of upcoming sessions. </li> <li> Support onboarding programs and assist with new team member orientations. </li> <li> Track training attendance, maintain accurate records, and generate reports. </li> <li> Assist in preparing presentations, certificates, and training content. </li> <li> Help monitor service standards through quality audits and feedback reports. </li> <li> Assist in analyzing guest feedback from platforms like TrustYou, ReviewPro, and internal surveys. </li> <li> Coordinate with departments to follow up on training and quality improvement plans. </li> <li> Support mystery audits and ensure corrective actions are tracked. </li> <li> Help update SOPs and service checklists in collaboration with departments. </li> </ul>
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Training & Quality Coordinator

Client of CAE Parc Aviation

The Head of Training reports to the Managing Director. He is responsible for the overall day-to-day supervision of ECFT training programs to ensure adherence to regulatory certification rules and requirements, and ECFT standards, policies, and procedures. The incumbent should possess managerial and leadership skills. The Head of Training follows the CAE Global Training Standards and works with the network incorporating and sharing best practices.
Management
1. Guide, lead and empower the Training Managers to oversee all training and performance matters for both clients and instructors.
2.Champion improvements and enhancements of processes and materials affecting the ATO.
3.Design and lead strategic initiatives to address any people, standards, or clients concerns in coordination with other stakeholders in the company, and in the network.
Compliance
1.Ensure quality and standard of training given by training staff complies with specific rules and regulations of UAE GCAA CAR-FCL, CFR Part 142, EASA and other NCAA s approvals for ECFT wet training.
2.Ensure satisfactory integration of flight simulation training device (FSTD) and theoretical knowledge instruction.
3.Monitor process and procedures to determine their effectiveness and maintain standardization, where applicable between the Training Centers.
4.Work with Quality/Compliance Monitoring to ensure that all issues of non-compliances are addressed.
Support the ATO Safety Manager promoting the safety culture of the company.
New Hires and Personnel Development
1.Collaborate with HR and TMs on the design of the recruitment process and practices to ensure we have the right set up to ensure the best selection of talent.
2.Ensure appropriate appointments of training managers, lead instructors and flight simulator instructors.
3.Develop and deliver performance reviews for assigned personnel (TMs, Regulatory Leads); and any escalated instructor issue.
Planning Tasks
1.Ensure the current available instructors and evaluator staff are suitably qualified to undertake the budgeted and forecasted wet training, testing and checking tasks.
2.Manage instructors, equipment, and facilities scheduling to meet budgeted and forecasted wet training requirements in the most efficient, yet regulatory and ECFT standards compliant manner; in ongoing collaboration with scheduling &amp; planning department
Interaction
1.Regular communication with all Regulatory Authorities to ensure compliance 2.Communication with clients as and when required.
3.Collaboration with CAE Global Training Stanards and other Global Teams
4.Collaboration with Scheduling &amp; Planning department &amp; senior management to achieve strategic goals &amp; OKRs
5.Report back revision needs on all ATO courseware and manuals.
Additional Requirements:
<ul>
<li>Former Instructor and or Examiner</li>
<li>Former standards, management or mentorship experience</li>
<li>Former people leader of moderate to large Team size</li>
<li>Positive attitude toward complex and challenge issue resolution</li>
<li>Ability to work with MS Office tools with modern examples of moderate proficiency</li>
<li>Shall have extensive experience as an instructor in the areas relevant for the training provided by the ATO. Hold or have held in three years a professional license and ratings issued in accordance with ICAO Annex 1 related to the flying courses conducted.</li>
</ul>

Head of Training

BEACON RED

Prepare and deliver PT instructional periods in accordance with established methodologies.Conduct physical fitness assessments, track and record results.Support physical fitness training as directed by the client.Maintain professional awareness of changes and trends in physical training methodologies and science.Consistently reassess the delivery methods and outcomes of training in order to produce best results.Conduct all administrative functions required for successful execution of course delivery.Contribute to PT curriculum development as required.Supervise sanitization of equipment and cleanness.Provide first aid care as required.Maintain positive Client relationships by appropriately and professionally representing Beacon Red in all interactions.Ensure continued awareness of, and compliance with, relevant cultural expectations.Maintain professional appearance and behavior.Other duties as directed

Physical Training Instructor

The Training Coordinator provides comprehensive coordination and administrative support to the Training and Quality function, with a strong focus on Learning Management System (LMS) administration, training database management, reporting, and logistics. This role ensures the smooth execution of training operations, certification processes, and supports digital learning initiatives across TFG Hospitality. Key Responsibilities <ul> <li>Coordinate training sessions, including scheduling, venue arrangements, attendance tracking, and preparation of training materials.</li> <li>Administer and maintain the Learning Management System (LMS), including user uploads, course assignments, reporting, troubleshooting, and learner follow-ups.</li> <li>Generate and maintain training reports, dashboards, and databases to support departmental KPIs, compliance tracking, and management insights.</li> <li>Support the onboarding process through system updates, orientation logistics, and induction scheduling.</li> <li>Manage administrative tasks, including ordering training supplies, printing materials, and preparing completion certificates.</li> <li>Maintain a central database of all training records, attendance, evaluations, and certifications.</li> <li>Liaise with property training teams and departmental trainers to align training calendars and attendance records.</li> <li>Manage communication and engagement around training programs (e.g., emailers, posters, intranet updates).</li> <li>Monitor completion of e-learning courses and follow up with participants and managers on outstanding requirements.</li> <li>Provide general administrative and operational support to the L&amp;D team to ensure effective delivery of all training initiatives.</li> </ul>

Training and Quality Coordinator

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