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training specialist

Solaiman Bin Saleh Al-Mohileb Co. (Closed Joint Stock)

<div>
 <p>
  <strong>
   Job Title: Training Specialist
  </strong>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Riyadh, Saudi Arabia
 </p>
 <p>
  <strong>
   Employment Type:
  </strong>
  Full-time
 </p>
 <p>
  <strong>
   Nationality:
  </strong>
  Any
 </p>
 <p>
  <strong>
   Iqama:
  </strong>
  <em>
   Valid &amp; Transferable (mandatory)
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   🔹 About the Role
  </strong>
 </p>
 <p>
  We are seeking a proactive and skilled
  <strong>
   Training Specialist
  </strong>
  to join our team in Riyadh. The ideal candidate will be responsible for developing, delivering, and evaluating training programs that enhance employee performance and support organizational goals.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   🔹 Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Identify training needs through performance evaluations, feedback, and departmental requests.
  </li>
  <li>
   Design, develop, and deliver training programs, workshops, and materials.
  </li>
  <li>
   Implement onboarding and orientation sessions for new employees.
  </li>
  <li>
   Evaluate the effectiveness of training programs and recommend improvements.
  </li>
  <li>
   Coordinate with department heads to ensure training aligns with business objectives.
  </li>
  <li>
   Maintain accurate training records and prepare regular training reports.
  </li>
  <li>
   Support continuous learning initiatives and competency development across the organization.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   🔹 Requirements
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in HR, Business Administration, Education, or related field.
  </li>
  <li>
   Minimum
   <strong>
    3&ndash;5 years
   </strong>
   experience in Training &amp; Development.
  </li>
  <li>
   Strong knowledge of training methods, content development, and facilitation.
  </li>
  <li>
   Excellent communication and presentation skills.
  </li>
  <li>
   Proficiency in Microsoft Office and e-learning tools.
  </li>
  <li>
   <strong>
    Valid and transferable Iqama
   </strong>
   is a must.
  </li>
 </ul>
 <p>
 </p>
</div>


Training Specialist

Bayut KSA - بيوت السعودية

<div>
 <p>
  Bayut is the number one property portal in the Kingdom, connecting millions of users across the country. We are committed to delivering the best online search experience. As part of Dubizzle Group, Bayut is alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 </p>
 <p>
  As a Training Specialist, You will focus on design, deliver, and evaluate impactful learning solutions that support our organizational goals. you will take ownership of developing training materials, facilitating engaging sessions, and measuring learning outcomes to ensure continuous growth and performance improvement.
 </p>
 <p>
  In this role, you will:
  <br/>
 </p>
 <ul>
  <li>
   Deliver training programs that align with business objectives and employee development needs
  </li>
  <li>
   Facilitate workshops, classroom sessions, and on-the-job training for employees across all levels
  </li>
  <li>
   Assess training effectiveness through feedback, assessments, and performance metrics
  </li>
  <li>
   Partner with managers and stakeholders to identify training needs and propose tailored learning solutions
  </li>
  <li>
   Prepare training reports and insights to measure ROI and support strategic decision-making
  </li>
  <li>
   Stay updated with industry best practices, new training methods, and technologies to enhance learning impact
  </li>
  <li>
   The ability to assess the new hire candidates' skills and qualifications pre-joining
  </li>
  <br/>
  <br/>
  <br/>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in a relevant field
  </li>
  <li>
   3-5 years of proven experience as a Training Specialist, L&amp;D Specialist, or similar role
  </li>
  <li>
   Strong knowledge of training methodologies (classroom, blended learning, e-learning, coaching
  </li>
 </ul>
 <ul>
  <li>
   Excellent presentation, facilitation, and communication skills in English (Arabic is a plus)
  </li>
  <li>
   Ability to develop training content and adapt it to different audiences
  </li>
  <li>
   Analytical mindset with experience in measuring training effectiveness (KPIs, ROI)
  </li>
  <li>
   Proficiency in MS Office and familiarity with Learning Management Systems (LMS)
  </li>
  <br/>
  <br/>
  <br/>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High-performing and fast-paced work environment
  </li>
  <li>
   Comprehensive Health Insurance
  </li>
  <li>
   Rewards &amp; Recognition
  </li>
  <li>
   Learning &amp; Development
  </li>
  <br/>
 </ul>
 <p>
  Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 </p>
 <p>
  #KSABayut
 </p>
</div>


Tabby | تابي

<div>
 <p>
  <strong>
   Department:
  </strong>
  Customer Support Ops
 </p>
 <p>
  <strong>
   Location:
  </strong>
  KSA
 </p>
 <p>
  <strong>
   Compensation:
  </strong>
  ر.س11,000 / month
  <br/>
  <br/>
 </p>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 We are looking for a Customer Service Trainer &amp; Quality Specialist to join our team in KSA. The ideal candidate will be fluent in Arabic and English and have a strong understanding of customer service principles, best practices, and the cultural nuances of the GCC region.
 <br/>
 <br/>
 In this role, you will be responsible for monitoring, evaluating, and improving the quality of customer interactions to enhance customer satisfaction and retention. Additionally, you will deliver New Hire Training, ongoing coaching, and on-the-job support to customer service representatives, helping them continuously improve their skills, with a strong focus on communication, service excellence, and cultural competency.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver new hire training and refresher training, make recommendations for changes and enhancements to existing training content to the content team
  </li>
  <li>
   Ensure proper documentation, notification, escalation, tracking and follow up of Nesting log-in , coaching, feedback sessions
  </li>
  <li>
   Analyze and identify root causes of dissatisfaction and recommend solutions to improve customer satisfaction
  </li>
  <li>
   Complete your monthly log-in hours to stay updated on the Product and Process Knowledge
  </li>
  <li>
   Participate in Quality Calibrations sessions
  </li>
  <li>
   Provide recommendations for procedural improvements (NHT student feedback)
  </li>
  <li>
   Monitor and evaluate the effectiveness of training programs, and make necessary adjustments to improve outcomes
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills, Knowledge and Expertise
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You have 5+ years of experience in customer service, with a proven track record of success
  </li>
  <li>
   You have 5+ years of experience in designing and delivering training programs (both NHT and OJT/Nesting)
  </li>
  <li>
   You have a bachelor's degree in a related field (e.g. communication, psychology, business)
  </li>
  <li>
   You are Fluent in English and Arabic, with a deep understanding of the cultural nuances of the GCC region
  </li>
  <li>
   You have strong communication and facilitation skills, with the ability to effectively communicate in both English and Arabic (for NHT, OJT/Nesting, Quality Calibrations)
  </li>
  <li>
   You are able to work independently and as part of a team.
  </li>
  <li>
   You have Excellent organizational and time management skills.
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with designing and facilitating virtual and face to face training.
  </li>
  <li>
   Knowledge of adult learning principles and instructional methodologies in training and development.
  </li>
  <li>
   Experience with learning management systems (LMS or LXP).
  </li>
  <li>
   Certification in customer service training or related soft skills.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
</div>


Customer Service Trainer - KSA Residence

Christian Dior Couture

<div>
 Position
 <br/>
 <br/>
 Sales Specialist Riyadh Saudi Arabia ( Saudi National )
 <br/>
 <br/>
 Job responsibilities
 <br/>
 <br/>
 A Sales Associate / Senior Sales Associate is responsible for maintaining an outstanding customer service and achieving sales goals. Main Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Ensure high level of customer satisfaction through excellent sales service.
  </li>
  <li>
   Assess customers needs and provide assistance and information on product features.
  </li>
  <li>
   Achieve monthly and annually sales target.
  </li>
  <li>
   Responsible on building relationships with customers through regular use of client book.
  </li>
  <li>
   Assist in floor moves, merchandising and display maintenance.
  </li>
  <li>
   Maintain an awareness of all promotions and advertisements.
  </li>
  <li>
   Participate in store meetings and training seminars.
  </li>
  <li>
   Maintain correspondence with a list of established clients and develop new clients. Profile
  </li>
  <li>
   Bachelor's degree/Diploma in Business Administration.
  </li>
  <li>
   Minimum 3 years of working experience in retail industry; luxury industry is preferable.
  </li>
  <li>
   Pleasant and good grooming skills.
  </li>
  <li>
   Strong communication skills.
  </li>
  <li>
   Passionate with fashion and luxury retail industry.
  </li>
  <li>
   Outstanding customer service.
  </li>
  <li>
   Manage time wisely in a fast-paced environment.
  </li>
  <li>
   Physical ability to stand for extended periods.
  </li>
  <li>
   Flexibility with work varied hours/days, including nights, weekends, and holidays as needed.
  </li>
  <li>
   Willingness to adhere to all company policies, procedures, regulations, and standards.
  </li>
 </ul>
</div>


Sales Specialist Riyadh Saudi Arabia ( Saudi National)

Kaplan Middle East & North Africa

Recruitment Specialist at Kaplan Middle East & North Africa <p>Kaplan is a world leading Professional Education sector and is currently experiencing rapid growth in the MENA region. In supporting this growth, we are seeking to hire an experienced <b>Freelance Project Management Trainer</b>. Successful candidates will develop bespoke course content and deliver training courses.</p> Your Profile <ul> <li>Candidates will have a Bachelor's degree and ideally also a Master's Degree in a relevant subject</li> <li>Relevant accreditations and knowledge in project management such as <b>PMP</b>, PRINCE2, PMI-ACP, or APM PMQ</li> <li>At least <b>10 years of experience in Project Management</b></li> <li>At least 3 years of experience in Training, Coaching and people development in Project Management and related qualifications like <b>PMP, CAPM, etc.</b></li> <li>Excellent presentation skills - written and verbal.</li> <li>Excellent interpersonal and communication skills</li> <li><b>Fluency in English is required and Arabic is preferred.</b></li> <li><b>Willingness to travel in GCC region.</b></li> </ul> Your Skills & Knowledge <p>We are looking for people with an advanced-level knowledge of Project Management. This should include the following:</p> <ul> <li>Knowledge and experience of training in formal project management methodologies</li> <li>Deep understanding of the core disciplines in project management - such as Risk management, Quality Management, Change Management, etc.</li> <li>Expertise in the methods and tools utilized by project managers through the key stages within a project management lifecycle.</li> <li>Knowledge of Agile techniques and emerging trends within the industry</li> <li>Advanced level of knowledge in using project management tools - e.g., MS Projects</li> </ul> Apply Now! <p>If you are passionate about <b>Freelance Project Management Trainer</b> and you are eager to collaborate with a dynamic team, with a company with an ambitious development agenda and to work with some of the most well known and respected organizations in the Middle East, then we want to hear from you!</p> <p>We will try to reply to all enquiries but due to the expected volume of applicants we hope you understand that we may be unable to get back to you unless you have been selected to progress.</p> Seniority level <ul> <li>Mid Senior level</li> </ul> Employment type <ul> <li>Contract</li> </ul> Job function <ul> <li>Education and Training</li> </ul> Industries <ul> <li>Professional Training and Coaching</li> </ul> <p>Referrals increase your chances of interviewing at Kaplan Middle East & North Africa by 2x.</p> <p>Get notified about new Freelance Instructor jobs in <b>Riyadh, Saudi Arabia</b>.</p> <p>We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.</p>

Freelance Project Management Trainer

GovCIO

<div>Overview:
<div>
GovCIO is currently hiring for a RSNF Curriculum Development Specialist to Provide technical and administrative support services for the analysis, maintenance, and development of training curriculum. This position will be located in Riyadh, KSA and will be an onsite position.</div>
Responsibilities:
<div>
Provide technical and administrative support services for the analysis, maintenance, and development of training curriculum, courseware, and training systems by:</div><div></div><div><br>
Analyze the current courseware and curriculum used by the RSNF to identify training and education gaps, and select appropriate media types and delivery modalities to meet new training requirements and enhance existing training solutions to align with job performance.</div><div></div><div><br>
Assist the RSNF in the functions of a central Curriculum Management organization within the Learning Education Center in Riyadh.</div><div><br>
</div><div>Assess courseware products in accordance with current NAVEDTRA standards.</div><div></div><div><br>
Establish implementation of the US Navy end-to-end process (NETC End-To-End Standard Operating Procedures) and tailor it for use within RSNF for the management of curriculum development, updates, or modifications.</div><div></div><div><br>
Establish the ability to develop or update RSNF courseware (Classroom and Interactive Multimedia Instruction).</div><div></div><div><br>
Provide technical guidance in the design, development, modification/enhancement, preparation of specifications, and preparation and/or review of technical and management support documentation for training system(s) testing and maintenance support.</div><div></div><div><br>
Provide technical assistance in the design, development, modification/enhancement, preparation of specifications, and preparation and/or review of technical and management support documentation for training system(s) testing and maintenance support.</div>
Qualifications:
<div>
 Bachelor&rsquo;s degree and 2-5 years experience (or commensurate)</div><div></div><div><br>
BS in a field related to the assigned program or position AND a minimum of four (4) years of direct military experience in the associated functional task - OR &ndash; ten (10) years of combined military and civilian experience in the associated functional task.<br>
<br>
Must have professional knowledge of Navy management theories, policies, principles, procedures, and techniques.<br>
<br>
Must be a United States citizen or a Saudi national</div><div></div><div><br>
#nss #tm</div>
Company Overview:
<div>
GovCIO is a team of transformers-people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.<br>
<br>
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?</div><div></div><div><b><br>
What You Can Expect</b></div><div></div><div><b><br>
Interview &amp; Hiring Process</b></div><div>
If you are selected to move forward through the process, here&rsquo;s what you can expect:</div><ul><li>
During the Interview Process</li><li><ul><li>
Virtual video interview conducted via video with the hiring manager and/or team</li><li>
Camera must be on</li><li>
A valid photo ID must be presented during each interview</li></ul></li></ul><ul><li>
During the Hiring Process</li><li><ul><li>
Enhanced Biometrics ID verification screening</li><li>
Background check, to include:</li><li><ul><li>
Criminal history (past 7 years)</li><li>
Verification of your highest level of education</li><li>
Verification of your employment history (past 7 years), based on information provided in your application</li></ul></li></ul></li></ul><div><b>
Employee Perks</b></div><div>
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:</div><ul><li>
Employee Assistance Program (EAP)</li><li>
Corporate Discounts</li><li>
Learning &amp; Development platform, to include certification preparation content</li><li>
Training, Education and Certification Assistance*</li><li>
Referral Bonus Program</li><li>
Internal Mobility Program</li><li>
Pet Insurance</li><li>
Flexible Work Environment</li><li>Available to full-time employees</li></ul><div></div><div><br>
Our employees&rsquo; unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.</div><div></div><div><b><br>
We are an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.</div><div></div><div><b><br>
Posted Pay Range</b></div><div>
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.</div>
Posted Salary Range: USD $69,900.00 - USD $80,030.00 /Yr.</div>

RSNF Curriculum Development Specialist

JD.COM

<div>
 <p>
  【About JD.com】
 </p>
 <p>
  JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China&rsquo;s largest retailer by revenue.
 </p>
 <p>
  <br/>
 </p>
 <p>
  【Our International Business】
 </p>
 <p>
  We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Learn more about us: https://corporate.jd.com/
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  1.Develop and enhance the customer service quality assurance (QA) framework, including service standards, evaluation criteria, and quality control mechanisms.
 </p>
 <p>
  2.Conduct regular and systematic quality reviews of customer interactions (calls, tickets, chats), identify service gaps, analyze recurring issues, and ensure all assessments align with established quality standards.
 </p>
 <p>
  3.Establish a closed-loop quality improvement process by linking QA results with root-cause analysis, corrective action plans, and re-audit procedures to ensure continuous performance improvement.
 </p>
 <p>
  4.Create localized QA manuals, scoring rubrics, and workflow guidelines tailored to Saudi service scenarios, and design visual tools to support accurate and consistent quality evaluations.
 </p>
 <p>
  5.Lead customer service quality optimization initiatives through targeted training, coaching, and SOP refinement; ensure all materials are available in Arabic and English to support the Saudi-based customer service team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Requirement
  </strong>
 </p>
 <p>
  1.Bachelor's degree or above.
 </p>
 <p>
  2.Minimum 2 years of experience as a QA &amp; Training Specialist.
 </p>
 <p>
  3.Strong understanding of QA methodologies and customer interaction evaluation standards.
 </p>
 <p>
  4.Ability to analyze service data, identify root causes, and propose improvement actions. 5.Experience in developing QA guidelines, SOPs, and training materials.
 </p>
 <p>
  6.Strong communication and coaching skills, with the ability to work in a multicultural environment.
 </p>
</div>


Customer Service Quality Manager (QA Manager)

Explore 963+ Training specialist in Room Dining Four Seasons Hotel Riyadh Jobs In Riyadh this December. Find roles across top companies and apply now to boost your career.

963 training specialist jobs IN Room Dining Four Seasons Hotel Riyadh Jobs In Riyadh

Training Specialist

Training Specialist

Customer Service Trainer - KSA Residence

Sales Specialist Riyadh Saudi Arabia ( Saudi National)

Freelance Project Management Trainer

RSNF Curriculum Development Specialist

Customer Service Quality Manager (QA Manager)