travel operations specialist

DESTINO TWO TOURISM LLC

1. Umrah SpecialistResponsibilities:<ul><li>Handle complete Umrah visa processing &amp; documentation</li><li>Manage hotel bookings, transport, and package coordination in Makkah &amp; Madinah</li><li>Communicate with Saudi suppliers and ensure smooth client arrangements</li><li>Provide accurate religious guidance and itinerary support for pilgrims</li><li>Maintain records, quotations, and ensure compliance with regulations</li></ul>Requirements:<ul><li>Minimum 2 years of experience in Umrah/Religious travel operations</li><li>Good knowledge of Saudi visa process and supplier network</li><li>Excellent communication and customer service skills</li><li>Arabic language knowledge is an advantage</li></ul>2. Inbound Tours &amp; Holiday ExpertsResponsibilities:<ul><li>Design and promote holiday packages for UAE &amp; international destinations</li><li>Handle hotel bookings, tours, transfers, and excursions</li><li>Develop new travel itineraries and partnerships with local operators</li><li>Deliver high-quality service to ensure customer satisfaction</li><li>Respond to client inquiries and manage end-to-end bookings</li></ul>Requirements:<ul><li>Minimum 2 years of experience in travel &amp; tourism (inbound/outbound)</li><li>Strong destination knowledge of UAE &amp; GCC countries</li><li>Experience with travel portals and booking systems</li><li>Passion for travel and attention to detail</li></ul>Important Note:This position is commission-based and target-oriented. If you are self-motivated, confident under pressure, and capable of achieving monthly sales targets, then we want you on our team. Only applicants who meet these criteria should apply.Al specify your expected Salary please!Job Type: Full-timePay: AED4,000.00 - AED8,000.00 per monthApplication Question(s):<ul><li>Important Note:</li></ul>Only applicants who are available in UAE and ready to join immediately should apply.Experience:<ul><li>Tourism Industry: 2 years (Preferred)</li></ul>

Umrah Specialist / Inbound Experts / Holidays Experts

Boston Consulting Group

<div>Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. 
 
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures&mdash;and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. 
What You'll Do<ul><li>
Ensure BCG secures the lowest logical fares through approved Travel Management Companies (TMCs) while maintaining policy compliance and traveler satisfaction.</li><li>
Manage and compare fare options, negotiate with airlines when required, and communicate ticketing, routing, and approval details clearly to bookers and EAs.</li><li>
Oversee end-to-end travel operations, including visa processing support, documentation coordination, and adherence to travel compliance requirements.</li><li>
Utilize data analytics to monitor travel spend, identify cost-saving opportunities, and provide insights to support strategic business decisions.</li><li>
Collaborate with internal stakeholders and global teams on technology and strategic initiatives to enhance automation, efficiency, and traveler experience.</li><li>
Lead stakeholder management across business units, TMCs, and airline partners to ensure seamless coordination and service excellence.</li><li>
Manage crisis situations such as travel disruptions, ensuring proactive communication, traveler safety, and timely issue resolution.</li><li>
Continuously review and enhance travel policies, systems, and processes, supporting change management and cost optimization projects to strengthen the corporate travel function.</li></ul> 
What You'll Bring<ul><li>
Experienced professional in corporate travel management with strong operational, strategic, and stakeholder-management capabilities.</li><li>
Deep expertise in travel operations, vendor management, contracting, and cost optimization across multiple travel categories.</li><li>
Strong domain knowledge in ticketing, fare construction, itinerary planning, and end-to-end quality assurance of travel bookings.</li><li>
Proven negotiation and vendor-relationship skills, ensuring optimal terms, service delivery, and compliance.</li><li>
Excellent communication and interpersonal abilities, with a professional, customer-centric, and service-oriented approach.</li><li>
Proficient in MS Office, Outlook, and online booking tools; familiarity with BTA checks and reconciliation preferred.</li><li>
Highly organized and detail-oriented, with strong process, project-management, analytical, and problem-solving skills.</li><li>
Demonstrates tact, composure, and flexibility in high-pressure or time-sensitive situations while upholding confidentiality and ethical standards.</li><li>
Proactive, resilient, and disciplined with follow-ups, ensuring timely closure of tasks and adherence to deadlines.</li></ul> 
Who You'll Work With
This role is part of BCG&rsquo;s Travel Operations Team and is primarily responsible for managing all travel-related operations. The Specialist will focus on ensuring seamless travel services, operational excellence, and superior traveler support within the region. 
Given BCG&rsquo;s travel-intensive environment, where mobility is integral to delivering client impact globally, this role plays a key part in maintaining service quality and efficiency. The Specialist will oversee the day-to-day governance of travel agency partners, ensuring consistent, high-quality service delivery as per agreed KPI to BCG travelers. 
Additionally, the role will collaborate closely with Travel Manager to strengthen travel governance, enhance employee experience, and support connectivity and culture within BCG&rsquo;s India offices. 
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
 
BCG is an E - Verify Employer. Click here for more information on E-Verify.</div>

Senior Specialist - Air Travel Ops

wego

<div><h3 class="jobSectionHeader">About WegoPro</h3>
Business Travel. Simplified. 
WegoPro is a fast-growing, tech-enabled travel platform redefining the corporate travel experience. Headquartered in Singapore and backed by the Wego Group&mdash;one of the largest online travel marketplaces in APAC and MENA&mdash;we provide businesses with flexible, intuitive tools to manage their travel effortlessly. 
Our mission is to streamline business travel for modern teams by offering a seamless, smart, and productive experience.<h3 class="jobSectionHeader">
What You&rsquo;ll Do</h3>
As a Customer Support Specialist, you&rsquo;ll be on the frontline of delivering exceptional travel experiences for our B2B clients. Your responsibilities will include:<ul>
<li>
Managing end-to-end travel support for corporate clients, including flights, hotels, and ancillary services</li>
<li>Resolving booking-related issues in coordination with airlines, hotel partners, and our supplier network</li>
<li>Maintaining high customer satisfaction by providing prompt support across calls, emails, and chat</li>
<li>Taking complete ownership of customer issues and resolving them proactively</li>
<li>Navigating GDS platforms to process and modify bookings efficiently</li>
<li>Collaborating with internal teams (sales, operations, tech) to ensure seamless service delivery</li>
<li>Sharing feedback and suggestions to improve WegoPro&rsquo;s customer support processes</li>
</ul><h3 class="jobSectionHeader">What We&rsquo;re Looking For</h3><h4 class="jobSectionHeader">
Must-Haves:</h4><ul>
<li>2+ years of experience in travel operations or customer support, preferably in a B2B or corporate travel setting</li>
<li>Hands-on experience with GDS platforms&mdash;Sabre, Amadeus, or Galileo (mandatory)</li>
<li>Excellent written and verbal communication skills in English</li>
<li>Proven ability to support customers across multiple channels (phone, email, chat)</li>
<li>A customer-first mindset with a strong service ethic</li>
</ul><h4 class="jobSectionHeader">Nice-to-Haves:</h4><ul>
<li>Experience in a corporate travel agency or tech-enabled travel company</li>
<li>Familiarity with CRM and support tools like Intercom, Zendesk, or Salesforce</li>
</ul><h3 class="jobSectionHeader">Location Requirement</h3>
This is a full-time, office-based role located in Cairo (Nasr City). Applicants must be within commuting distance and available to work on-site.<h3 class="jobSectionHeader">
You&rsquo;ll Thrive Here If You Are:</h3><ul>
<li>Autonomous &ndash; You&rsquo;re confident working independently and don&rsquo;t need micromanagement</li>
<li>Organized &ndash; You manage your tasks efficiently and stay focused under pressure</li>
<li>Empathetic &ndash; You understand customer pain points and resolve them with care</li>
<li>Tech-Savvy &ndash; You learn new tools quickly and apply them effectively</li>
<li>Adaptable &ndash; You stay positive and agile in a dynamic environment</li>
<li>Growth-Oriented &ndash; You seek feedback and continuously strive to improve</li></ul><h3 class="jobSectionHeader"> 
Why Join Us?</h3>
At WegoPro, you&rsquo;ll join a lean, ambitious team transforming how businesses travel. Expect ownership, fast growth, and the opportunity to make a real impact in a space that&rsquo;s ready for innovation.</div>

Customer Support Specialist (Travel Background)

Marcopolo Holidays LLC.

Creating travel memories since 2002, Marcopolo Holidays offers a range of bespoke experiences for a diverse group of travelers.From families and adventure travelers to university study groups, and from escorted group tours to cruise experiences, we excel in curating travel packages and offer value-added services to suit your unique requirements.Our team of dedicated and experienced travel experts come with extensive industry knowledge offering personalized service with a warm and welcoming attitude. We pride ourselves on being the recipients of prestigious travel industry awards: MEA UAE Business Awards 2023 - Most Experienced Travel Agency in Sharjah MEA UAE Business Awards 2024 - Travel Agency of the Year in Sharjah LUXlife Awards 2024 - Best Premium Travel Agency in the UAE T he Business Concept Customer Experience Awards 2024 - Best Travel Management Agency - Sharjah Job Description Key Responsibilities <ul><li>Deliver Exceptional Customer Service (and Achieve Sales Targets): Build strong rapport with clients and guide them through every step of their travel journey while meeting defined sales objectives.</li><li>Provide Accurate Travel Counselling: Offer reliable, efficient, and prompt advice on flight options, routings, fares, itineraries, and travel requirements.</li><li>Expert Ticketing: Confidently work in a GDS (Sabre preferred), low-cost carrier portals, B2B Airline Consolidators, or Airline NDC Portals to issue and re-issue tickets based on changing travel plans.</li><li>Stay Current on Travel Requirements: Keep abreast of global travel restrictions and requirements to ensure compliance and smooth client experiences.</li><li>Foster Long-Term Relationships: Engage with clients in a professional, courteous manner, tailoring solutions to meet their preferences and budget. </li></ul> Requirements <ul><li>Education: Bachelor's degree in Travel/Tourism, Marketing, Sales, Business, or related field.</li><li>GDS Proficiency: Familiarity with at least one GDS system (Sabre preferred).</li><li>Communication Skills: Excellent written and verbal communication abilities; superior interpersonal and social skills.</li><li>Detail-Oriented & Organized: Capable of handling multiple bookings simultaneously without compromising accuracy.</li><li>Experience: Prior work in a travel agency ( minimum of 2 years preferred), especially in sales and operations for international airline ticketing.</li><li>Knowledge: A solid understanding of passport, visa, and health requirements for international travel.</li><li>Added Advantages: </li><li>Familiarity with CRM software, Office 365, and online booking platforms. </li><li>Personal travel experiences that enhance your ability to counsel clients. </li><li>On-the-Job Training: Strengthen your soft skills and gain expertise through group learning sessions & one-on-one coaching.</li><li>Airline Seminars: Participate in airline trainings & seminars to stay up to date on industry trends and new technologies. </li><li>Salary: Commensurate with experience and performance in outbound leisure travel consulting. </li><li>Visa Sponsorship: UAE Residence Visa (if applicable) for candidates needing sponsorship. </li><li>Career Growth: Opportunities to take on greater responsibility as you develop your skills and expertise. </li></ul>

Travel Consultant - Airline Specialist

Pluto Travels and Holidays

Excellent communication in English (oral &amp; written)Customer OrientedMinimum Bachelor&rsquo;s degree is required.Must have experience of GDS (Amadeus,Galileo,Sabre)Local candidates preferredFamiliarity with ticketing, fare calculation, issuance, and schedule changes.Proficiency in manual commands on GDS.Graduates with travel experience are encouraged to apply.Location: DubaiIndustry: Travel Department: OperationsEmployment Type: Full Time, PermanentPreferred Candidate Profile:Must have travel industry experience with GDS knowledge.Comfortable with ticketing and related processes.Job Type: Full-timePay: From AED3,000.00 per month

Reservation & Ticketing Executive

Dopamine Travel

About UsDopamine Travel and Tourism is dedicated to providing exceptional and personalized travel solutions. As a trusted leader in the travel industry, we design tailored itineraries and memorable experiences for clients around the globe.We are currently looking for a detail-driven and well-organized Purchasing Staff member to join our team. The ideal candidate should possess strong attention to detail, excellent organizational abilities, and the capacity to manage multiple tasks in a fast-paced environment.Job SummaryThis role is responsible for accurately and efficiently handling FIT and FD bookings, supporting purchasing functions, and coordinating with airlines and suppliers. The position ensures adherence to company and airline requirements while delivering timely and accurate service to clients and internal teams.Key Responsibilities<ul><li>Issue, reissue, and process ticket refunds using GDS platforms such as Amadeus, Sabre, and Galileo.</li><li>Communicate with airlines to confirm fare rules, penalties, and special service requests.</li><li>Manage blocked group seats and handle date changes, whether complimentary or with applicable fees.</li><li>Research and obtain the most competitive IT fares and promotional rates.</li><li>Review ticket prices and confirm invoice accuracy prior to approval.</li><li>Maintain organized documentation for issued tickets, fare agreements, and supplier records.</li></ul>Qualifications<ul><li>Diploma or Bachelor&rsquo;s degree in Travel, Tourism, Business, or a related discipline.</li><li>Basic knowledge of ticketing, travel operations, or airline processes (internships or short courses are an advantage).</li><li>Familiarity with fare structures and refund procedures is preferred but not mandatory.</li><li>Preferred nationality PH</li></ul>Reports to: Ticketing Team Leader / Assistant Purchasing Manager.Job Types: Full-time, PermanentPay: From AED4,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Willingness to travel:<ul><li>100% (Preferred)</li></ul>

Purchasing Executive

MAG Trade & Investment

<div>
 
 
 Now Hiring: Supply Chain Specialist | MAG Trade &amp; Investment (Cairo)
 
 
 
 
 
 
 
 MAG Trade &amp; Investment is an Egypt-headquartered conglomerate advancing large-scale trade, industrial, and infrastructure projects across Africa and the Middle East. We are seeking a highly organized and proactive Supply Chain Specialist
 
 to support procurement, logistics coordination, and supplier engagement across multiple markets.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Coordinate end-to-end supply chain operations (procurement, shipments, and deliveries).
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 Collaborate directly with suppliers, manufacturers, and freight partners &mdash; including Chinese partners.
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 Prepare and oversee shipping documents, customs clearance files, and logistics tracking reports.
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 Support sourcing strategies, cost analysis, and vendor negotiations.
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 Work cross-functionally with internal teams to ensure timely and efficient supply chain execution.
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 Requirements:
 
 
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 Bachelor&rsquo;s degree in supply chain, Logistics, Business, or related field.
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 Strong command of Mandarin (Chinese) and English is required.
 
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 Minimum 3 years of experience in supply chain, procurement, or logistics coordination.
 
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 Practical knowledge of international shipping, import/export procedures, and regulatory documentation.
 
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 Strong organizational, communication, and problem-solving skills.
 
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 Able to handle multiple priorities in a dynamic environment.
 
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 Location:
 
 5th Settlement, Cairo, Egypt
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Travel:
 
 Occasional travel may be required.
 
 
 
 
 
 
 Why Join MAG:
 
 
 
 
 You will work directly with the Supply Chain Manager across strategic cross-border projects and contribute to meaningful industrial and trade development across Africa and the Middle East.
 
 
 
 
 
 
 
 To Apply:
 
 
 
 
 Send your CV to:
 
 samah.ahmed@egy-castle.com
 
 
 
 
 
 
 Subject Line:
 
 
 Supply Chain Specialist &ndash; Your Name
 
 
</div>

Supply Chain Specialist

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