travel operations specialist

Archers Global LLC FZ

Job SummaryWe are a growing travel agency specializing in travel bookings, UAE visa services, and holiday packages. We are looking for a Travel Operations Specialist &ndash; Ticketing &amp; Holidays to manage UAE visa processing, flight ticketing, holiday bookings, and inbound customer enquiries in a professional and structured manner.Arabic language proficiency is mandatory for this role.Key ResponsibilitiesUAE Visa Processing<ul><li>Handle UAE tourist visas (30 / 60 days), visa extensions, and visa change (bus/flight).</li><li>Verify client documents and eligibility in line with UAE immigration regulations.</li><li>Coordinate visa submissions, tracking, and timely status updates.</li><li>Identify and escalate high-risk cases (overstay, fines, immigration restrictions).</li><li>Ensure complete documentation and avoid verbal commitments.</li></ul>Flight Ticketing<ul><li>Manage domestic and international flight bookings.</li><li>Issue, reissue, and cancel tickets as required.</li><li>Check fares, availability, and confirm payments.</li><li>Maintain accurate booking records and PNR details.</li></ul>Holiday Packages &amp; Hotel Bookings<ul><li>Handle holiday enquiries, staycations, and hotel bookings.</li><li>Coordinate with suppliers and DMCs.</li><li>Prepare quotations using approved company templates.</li><li>Manage booking confirmations and travel vouchers.</li></ul>Lead Handling &amp; Customer Coordination<ul><li>Manage inbound and outbound leads via WhatsApp, website, phone calls, and CRM.</li><li>Respond to customer enquiries promptly and professionally.</li><li>Understand customer travel requirements and qualify leads.</li><li>Coordinate internally to convert enquiries into confirmed bookings.</li><li>Update lead status, notes, and follow-ups accurately in the system.</li></ul>Client Communication<ul><li>Communicate with clients via approved WhatsApp, email, and CRM channels.</li><li>Handle Arabic-speaking clients confidently and professionally.</li><li>Provide clear, accurate, and factual updates to customers.</li></ul>Systems &amp; Compliance<ul><li>Work within WhatsApp CRM and internal booking systems.</li><li>Maintain proper case notes and records.</li><li>Follow company SOPs and compliance guidelines.</li></ul>Required Skills &amp; Experience<ul><li>1&ndash;3 years of experience in UAE visa processing.</li><li>Experience in flight ticketing (Amadeus / Galileo / Sabre preferred).</li><li>Experience handling holiday packages and hotel bookings.</li><li>Strong experience in customer enquiries and lead handling.</li><li>Fluency in Arabic (spoken &amp; written) </li><li>Good English communication skills.</li><li>Strong attention to detail and customer service orientation.</li></ul>Job Types: Full-time, ContractPay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>What is your current visa type and expiry date</li><li>How soon can you join ?</li></ul>Experience:<ul><li>working on Amadeus / Galileo / Sabre: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Travel Operations Specialist - Ticketing & Holiday Packages

New Belquis Tours

<div>
 
 
 We are hiring at Belquis tours
 
 
 
 
 We are currently looking for a skilled Inbound Tour Operator to join our team The ideal candidate will have experience in handling incoming tour requests, creating customized travel itineraries, coordinating with hotels, guides, and transport providers, and ensuring smooth experiences for international guests.
 
 
 
 
 📍 Location: Cairo, Egypt
 
 
 
 
 🕒 Job Type: Full-time
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 &bull;	Design and cost competitive and creative travel packages
 
 
 
 
 &bull;	Coordinate bookings with hotels, Nile cruises, transport, and guides
 
 
 
 
 &bull;	Manage client needs before and during their trip
 
 
 
 
 Requirements:
 
 
 
 
 &bull;	Experience in inbound tourism (at least 2 year)
 
 
 
 
 &bull;	Strong knowledge of Egypt&rsquo;s travel destinations
 
 
 
 
 &bull;	Excellent communication in English (spoken and written)
 
 
 
 
 &bull;	Ability to work under pressure and multitask
 
 
 
 
 📩 To apply, please send your CV to KWe are hiring at Belquis tours
 
 
 
 
 We are currently looking for a skilled Inbound Tour Operator to join our team The ideal candidate will have experience in handling incoming tour requests, creating customized travel itineraries, coordinating with hotels, guides, and transport providers, and ensuring smooth experiences for international guests.
 
 
 
 
 📍 Location: Cairo, Egypt
 
 
 
 
 🕒 Job Type: Full-time
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 &bull;	Design and cost competitive and creative travel packages
 
 
 
 
 &bull;	Coordinate bookings with hotels, Nile cruises, transport, and guides
 
 
 
 
 &bull;	Manage client needs before and during their trip
 
 
 
 
 Requirements:
 
 
 
 
 &bull;	Experience in inbound tourism (at least 2 year)
 
 
 
 
 &bull;	Strong knowledge of Egypt&rsquo;s travel destinations
 
 
 
 
 &bull;	Excellent communication in English (spoken and written)
 
 
 
 
 &bull;	Ability to work under pressure and multitask
 
 
 
 
 📩 To apply, please send your CV to domestic@belquistours.com :or WhatsApp: 0128 822 2128
 
 
 
 
 
</div>

Travel & Tour Operations Specialist

Marcopolo Holidays LLC.

Creating travel memories since 2002, Marcopolo Holidays offers a range of bespoke experiences for a diverse group of travelers.From families and adventure travelers to university study groups, and from escorted group tours to cruise experiences, we excel in curating travel packages and offer value-added services to suit your unique requirements.Our team of dedicated and experienced travel experts come with extensive industry knowledge offering personalized service with a warm and welcoming attitude. We pride ourselves on being the recipients of prestigious travel industry awards: MEA UAE Business Awards 2023 - Most Experienced Travel Agency in Sharjah MEA UAE Business Awards 2024 - Travel Agency of the Year in Sharjah LUXlife Awards 2024 - Best Premium Travel Agency in the UAE T he Business Concept Customer Experience Awards 2024 - Best Travel Management Agency - Sharjah Job Description Key Responsibilities <ul><li>Deliver Exceptional Customer Service (and Achieve Sales Targets): Build strong rapport with clients and guide them through every step of their travel journey while meeting defined sales objectives.</li><li>Provide Accurate Travel Counselling: Offer reliable, efficient, and prompt advice on flight options, routings, fares, itineraries, and travel requirements.</li><li>Expert Ticketing: Confidently work in a GDS (Sabre preferred), low-cost carrier portals, B2B Airline Consolidators, or Airline NDC Portals to issue and re-issue tickets based on changing travel plans.</li><li>Stay Current on Travel Requirements: Keep abreast of global travel restrictions and requirements to ensure compliance and smooth client experiences.</li><li>Foster Long-Term Relationships: Engage with clients in a professional, courteous manner, tailoring solutions to meet their preferences and budget. </li></ul> Requirements <ul><li>Education: Bachelor's degree in Travel/Tourism, Marketing, Sales, Business, or related field.</li><li>GDS Proficiency: Familiarity with at least one GDS system (Sabre preferred).</li><li>Communication Skills: Excellent written and verbal communication abilities; superior interpersonal and social skills.</li><li>Detail-Oriented & Organized: Capable of handling multiple bookings simultaneously without compromising accuracy.</li><li>Experience: Prior work in a travel agency ( minimum of 2 years preferred), especially in sales and operations for international airline ticketing.</li><li>Knowledge: A solid understanding of passport, visa, and health requirements for international travel.</li><li>Added Advantages: </li><li>Familiarity with CRM software, Office 365, and online booking platforms. </li><li>Personal travel experiences that enhance your ability to counsel clients. </li><li>On-the-Job Training: Strengthen your soft skills and gain expertise through group learning sessions & one-on-one coaching.</li><li>Airline Seminars: Participate in airline trainings & seminars to stay up to date on industry trends and new technologies. </li><li>Salary: Commensurate with experience and performance in outbound leisure travel consulting. </li><li>Visa Sponsorship: UAE Residence Visa (if applicable) for candidates needing sponsorship. </li><li>Career Growth: Opportunities to take on greater responsibility as you develop your skills and expertise. </li></ul>

Travel Consultant - Airline Specialist

Regenesys Business School

Roles &amp; Responsibilities● Handle end-to-end bookings for hotels, transfers, tours, guides, ferries, rail and other land services● Process booking requests received from the Operations/Sales team accurately and within timelines● Coordinate with hotels, transporters, and local suppliers to confirm services as per client requirements● Ensure rate accuracy, booking confirmations, amendments, and cancellations● Maintain proper booking records and documentation● Liaise with internal teams to resolve availability, rate, or service-related issues● Follow up with suppliers for confirmations and timely service delivery● Ensure bookings comply with company cost guidelines and margins● Support the operations team during peak seasons and urgent requests● Build and maintain strong working relationships with suppliers● Handle last-minute changes and assist during travel emergencies if required● Cost Management: Monitor travel expenses, track budgets, and seek cost-effective solutions to optimize travel spending.● Customer Service: Provide excellent customer service by addressing travel-related inquiries, concerns, and issues. Handle any disruptions or emergencies that may occur during travel.Skills &amp; Competencies● Strong knowledge of hotel reservations and land services● Good understanding of Croatia &amp; Eastern Europe destinations (preferred)● Excellent communication and coordination skills● Strong attention to detail and ability to multitask● Good negotiation and follow-up skills● Customer-focused and team-oriented approach● Ability to work under deadlines and pressureQualifications &amp; Experience● Graduate (Travel &amp; Tourism / Business preferred)● 2&ndash;4+ years experience in travel booking / reservations (DMC experience preferred)● Strong verbal and written English is mandatory● Proficiency in MS Office and booking systemsInterested candidates can apply now or send their CV to tubas@dananda.netWhatsApp: 8291018040Job Types: Full-time, PermanentPay: ₹400,000.00 - ₹600,000.00 per yearWork Location: In person

Operations Executive – Travel & Tourism

The Animator

Get A Way Tours is seeking a highly organized and customer-focused individual for a dual Sales and Backend Operations role. The ideal candidate will be responsible for the complete lifecycle of our tour packages, from designing and quoting itineraries to coordinating with clients and managing all backend logistics. This position is central to ensuring our clients have a seamless and unforgettable travel experience.Key ResponsibilitiesSales &amp; Client Coordination:* Serve as the primary point of contact for clients, handling all inquiries (via phone, email, and walk-in) with professionalism and expertise.* Understand client preferences and requirements to suggest suitable packages or create tailor-made itineraries.* Prepare and give clear, accurate, and attractive tour proposals and cost quotations to clients.* Follow up with clients to close sales and build strong relationships to encourage repeat business.Backend Operations &amp; Package Design:* Design and customize creative and cost-effective tour itineraries for national and international destinations.* Research destinations, including accommodation, transportation, activities, and entry requirements (visas, permits).* Liaise and negotiate with suppliers, including airlines, hotels, transport providers, and local tour operators, to get competitive quotes and preferred rates.* Manage the entire booking process, including flights, hotels, transfers, and activities.* Coordinate all pre-trip logistics and provide clients with all necessary travel documents (vouchers, tickets, itineraries, and travel advice).* Provide support to clients during their trip, handling any issues or emergencies that may arise.Qualifications &amp; Skills* Experience: Proven experience (2+ years) in a travel agency, preferably in a role covering both sales and operations.* Knowledge:* Strong geographical knowledge of popular domestic and international tourist destinations.* Understanding of visa procedures, travel insurance, and international travel regulations.* Skills:* Excellent communication (verbal and written) and interpersonal skills.* Strong sales and customer service orientation.* Exceptional negotiation skills for dealing with suppliers.* Highly organized with strong attention to detail and time-management abilities.* Proficient in MS Office (Word, Excel, Outlook).* Ability to work under pressure and manage multiple tasks simultaneously.Job Types: Full-time, PermanentPay: ₹9,852.26 - ₹52,410.88 per monthWork Location: In person

Backend Operations

Magic Travels

<div>
 
 
 About the company:
 
 
 
 
 
 
 Magic Travels DMC is an award-winning luxury destination management company, with an outstanding history and culture, who have been offering tailor-made holidays, private tours, journeys of discovery, arrangements for conference and incentive groups, and group adventures for discerning travellers since 1985.
 
 
 
 
 
 
 Position Summary:
 
 
 
 
 
 <ul>
 <li>
 We are looking for a highly organized and detail-oriented individual to manage the daily reconfirmation and quality control process for one of our key luxury tour operator clients. This role is essential to ensuring itinerary accuracy, minimizing errors, and maintaining excellent service delivery.
 </li>
 </ul>
 
 
 
 
 
 Main Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Daily review of travel files requiring reconfirmation via our internal tool, Maxis ( Our operation system )
 </li>
 <li>
 For each file:
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Cross-check itineraries and additional services (tickets, activities, etc.) in Maxis.
 </li>
 <li>
 Compare the information with the final reconfirmation document received from our client, ensuring consistency in services, dates, and key details.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 In case of discrepancies:
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 If the discrepancy is justified, liaise directly with the sales manager responsible for the file, who must provide proof that the client has been properly informed.
 </li>
 <li>
 If the discrepancy is not justified, the sales manager must contact the client and return with a clear explanation as soon as possible.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Once everything is aligned:
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Update and finalize the itinerary in Maxis, adding all necessary details that are often missing from the sales handover (e.g. transfer info, guide specifics, ticket inclusions).
 </li>
 <li>
 Ensure all pick-up times and meeting points are accurately and clearly detailed.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Upon internal validation:
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Forward the file to the colleague in charge of supplier reconfirmation.
 </li>
 <li>
 During high season, assist in contacting suppliers directly and reconfirming services.
 </li>
 <li>
 Share responsibilities for emailing reconfirmation requests to all relevant suppliers.
 </li>
 <li>
 Follow up to ensure all confirmations are received in due time, escalating by phone when needed.
 </li>
 <li>
 Only when all services are confirmed, provide the go-ahead to the sales team to send the final reconfirmation to the client.
 </li>
 </ul>
 
 
 
 
 
 Tools and Collaboration:
 
 
 
 
 
 <ul>
 <li>
 Use and update a Trello board ( Our Internal Tracking tool ) daily to track the progress of each file:
 </li>
 <li>
 Files reviewed in Maxis ( Our Operations System )
 </li>
 <li>
 Supplier confirmations in progress
 </li>
 <li>
 Pending responses
 </li>
 <li>
 Files finalized and sent to the client
 </li>
 <li>
 Record each update from suppliers on Trello to maintain clear visibility and prevent information loss.
 </li>
 </ul>
 
 
 
 
 
 Key Skills:
 
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Excellent organization and attention to detail
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Proactive and reliable, able to follow through until tasks are fully completed
 </li>
 <li>
 
 Fluent in English (French is a plus)
 
 </li>
 <li>
 Familiarity with travel planning tools or booking platforms is an advantage
 </li>
 </ul>
 
 
</div>

Travel Consultant

ESMOS Recruitment

<div>
 
 Our client, a leading organization in the
 
 events and exhibitions industry
 
 , is looking to appoint a motivated
 
 HR Operations Specialist
 
 . The ideal candidate will have proven expertise in
 
 onboarding, offboarding, and employee engagement
 
 , with the flexibility to travel as part of project and event requirements. This is an excellent opportunity to join a dynamic business where HR plays a vital role in supporting talent and enhancing the employee experience.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Onboarding &amp; Offboarding:
 
 </li>
 <li>
 Manage the full employee lifecycle from offer letter to exit formalities.
 </li>
 <li>
 Oversee documentation, contracts, visa processes, and HR compliance.
 </li>
 <li>
 Deliver induction programs and ensure smooth integration for new hires.
 </li>
 <li>
 
 Employee Engagement:
 
 </li>
 <li>
 Develop and implement engagement initiatives aligned with company culture.
 </li>
 <li>
 Act as a trusted HR contact for staff, supporting wellbeing and motivation.
 </li>
 <li>
 Organize employee events, training programs, and recognition activities.
 </li>
 <li>
 
 HR Operations:
 
 </li>
 <li>
 Maintain HR systems, employee records, and ensure data accuracy.
 </li>
 <li>
 Assist with payroll coordination and KPI reporting.
 </li>
 <li>
 Draft HR reports and ensure compliance with UAE labor laws.
 </li>
 <li>
 
 Event &amp; Travel Support:
 
 </li>
 <li>
 Provide HR support during events, including temporary workforce onboarding.
 </li>
 <li>
 Coordinate travel, accommodation, and on-site HR logistics.
 </li>
 <li>
 Be available to travel internationally as required.
 </li>
 </ul>
 
 
 Candidate Profile
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in HR, Business Administration, or related discipline.
 </li>
 <li>
 3&ndash;5 years of HR operations experience, preferably in
 
 events, exhibitions, or hospitality
 
 .
 </li>
 <li>
 Strong knowledge of UAE labor law and HR best practices.
 </li>
 <li>
 Highly organized, detail-oriented, and adaptable to changing priorities.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Flexible to travel frequently and work in a project-driven environment.
 </li>
 </ul>
 
 
 
 
 ****Please note: Only shortlisted candidates will be contacted.
 
</div>

HR Operations Specialist

Search 10000+ Travel operations specialist jobs near you this January. New roles added regularly across leading industries. Apply today.