web merchant

Talbots

<div><h2 class="jobSectionHeader">About us</h2>
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
About the role 
The Associate Merchant is responsible for merchandising a selected area(s) within the Merchant&rsquo;s scope of responsibility. This position is responsible for collaboration with the Merchant on the strategy, development, and merchandising of the department. In this position one executes quarterly buy strategies at the style/color level, exhibits passion and eye for product, conducts in-depth analysis, both financial and trend, and works collaboratively with cross-functional partners.
The impact you can have 
Omni-Channel:<ul><li>Assist in building seasonal framework for selected area(s) within the Merchant&rsquo;s scope of responsibility.</li><li>Analyze business performance on a weekly basis; present results to cross-functional and leadership teams as needed.</li><li>Highlight prior seasons through extensive product analysis, trend analysis, and productivity results to plan the next season.</li><li>Utilize both product strategies and analytical results to plan all merchandise buys, in accordance to budget, for each quarter and present investments at product investment review.</li><li>Partner with planning and inventory management on reviewing sales, receipt, and style/color count; partner on managing in-season business results and markdown cadence.</li><li>Partner with sourcing to achieve target IMU plans, make seasonal fabric projections, participate in discussions on costs, deliveries, and other vendor related matters.</li><li>Partner with design team to evolve our proven core product and introduce merchandise that is new, trend right, works within our brand filter, and moves the business forward.</li></ul>
Direct:<ul><li>Maintain knowledge of catalog and web industry trends, shop competition frequently.</li><li>Analyze direct business metrics, evaluate customer demand performance in conjunction with sales.</li><li>Review and collect all catalog and web content for department as released, work with teams to ensure accurate product representation.</li></ul>
You&rsquo;ll bring to the role<ul><li> 
Innate sense of fashion and ability to analyze and translate trends</li><li>Possess analytical skills, ability to draw smart conclusions and make thoughtful recommendations</li><li>Strong organizational skills, ability to multitask, prioritize and complete tasks on tight deadlines</li><li>Excellent attention to detail, understands importance of accuracy and thorough completion of tasks</li><li>Strong communication and collaboration skills and the ability to work as part of a team</li><li>Must be able to thrive in a fast paced, dynamic environment</li><li>Must be a creative and critical thinker, with the ability to problem solve</li><li>Must be self-motivated, driven to succeed and have a passion for learning</li></ul> 
Benefits<ul><li>
You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand&rsquo;s discount policies.</li><li>
Support for your individual development plus opportunities for career mobility within our family of brands.</li><li>
A culture of giving back &ndash; local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities. *</li><li>
Medical, dental, vision insurance &amp; 401(K)*</li><li>
Employee Assistance Program (EAP)</li><li>
Time off &ndash; paid time off &amp; holidays*</li><li>
The target salary range for this role is: $65,000 - $67,000</li><li><ul><li>On-site: This position works on-site at least 4 days per week consistent with the needs of the business at our Talbots office location in Hingham, MA.</li></ul></li></ul><ul><li>Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.</li></ul>
#LI-CS3
Location:
Hingham Corporate Office<h2 class="jobSectionHeader">
Position Type:</h2>
Regular/Full time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company&rsquo;s business. The Company will not revoke or alter a job offer based on an applicant&rsquo;s request for reasonable accommodation.</div>

Associate Merchant

PublishEX Solutions Pvt. Ltd.

Position Overview: The person will be responsible for delivering exceptional customer service on behalf of Simpaisa. The person will be responsible to handle partner inquiries, resolve issues, and ensure high levels of merchant satisfaction. You will act as the primary point of contact between the merchant and the business, adhering to quality standards and performance metrics operating in a fast-paced, dynamic environment.Key responsibilities:First-Line Ticket Resolution:<ul><li>Respond promptly to merchant/partner inquiries via live support operations (WhatsApp, email, ticketing).</li><li>Efficiently and accurately resolve first-line tickets related to account inquiries, transaction issues, and general product information.</li></ul>Product Knowledge:<ul><li>Develop a deep understanding of the company&rsquo;s products and services.</li><li>Stay informed about industry trends and updates related to existing products and services.</li></ul>Problem Solving:<ul><li>Analyze merchant/partner issues and provide clear, concise, and timely solutions.</li><li>Collaborate with teammates and relevant stakeholders to escalate and resolve complex issues as needed.</li></ul>Communication:<ul><li>Maintain a professional and positive tone in written and verbal communication.</li><li>Clearly articulate complex concepts to merchants/partners in a way that is easy to understand.</li></ul>Documentation:<ul><li>Document customer interactions, issues, and resolutions in our ticketing system (ZENDESK).</li><li>Contribute to the creation and maintenance of a comprehensive knowledge base for partner support as needed.</li></ul>Quality Assurance:<ul><li>Ensure all responses and resolutions align with company policies and guidelines.</li><li>Participate in ongoing training to stay up to date on platform updates and industry best practices.</li></ul>Qualifications:<ul><li>At least 3 years of experience in call center or support center environment</li><li>Demonstrated commitment to maintaining a high level of professionalism, including punctuality, reliability, and consistent work performance.</li><li>Strong written and verbal communication skills in English.</li><li>Can commit to shift-based work. Weekly schedules are typically consistent but occasionally may require some flexibility.</li><li>Effective problem-solving skills to address partner issues related to transactions, account access, and platform functionalities.</li><li>An understanding of the diverse challenges and concerns that partners may encounter, coupled with a high level of empathy.</li><li>Candidates must be prepared to submit to further background/security checks if required.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>customer service: 3 years (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In personJob Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In person

Merchant Support

Spendwisor

Job Summary We are looking for a Merchant Integration &amp; IT Support Specialist to assist with merchant onboarding, coordinate system integrations, and provide general IT support. The role requires someone with strong coordination and communication skills, a good grasp of technical workflows, and the ability to support merchants and internal teams effectively.Key Responsibilities<ul><li>Coordinate with merchants during setup, testing, and activation of payment integrations.</li><li>Provide first-level technical support for integration and connectivity issues.</li><li>Assist in troubleshooting IT-related issues across internal systems and tools.</li><li>Review technical readiness checklists and ensure merchants meet integration requirements.</li><li>Track progress of integrations and maintain detailed documentation and reports.</li><li>Work with internal teams to ensure smooth operation and timely issue resolution.</li><li>Support internal IT processes such as account setup, system access, and basic troubleshooting.</li><li>Identify recurring technical issues and suggest process improvements.</li></ul>Required Skills &amp; Experience<ul><li>1&ndash;3 years of experience in technical support, merchant onboarding, or system integration coordination.</li><li>Basic understanding of APIs, web or mobile app workflows, and general IT systems.</li><li>Strong troubleshooting and coordination skills.</li><li>Excellent English communication skills, both written and spoken.</li><li>Familiarity with tools like Postman, Jira, or ticketing systems is an advantage.</li><li>Bachelor&rsquo;s degree in IT, Computer Science, or a related field preferred.</li></ul>Job Type: Full-timePay: QAR3,500.00 - QAR4,500.00 per monthApplication Question(s):<ul><li>Do you hold a Bachelor&rsquo;s degree in IT, Computer Science, or a related field?</li><li>Do you have experience in technical support?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>

Merchant Integration & IT Support Specialist

PayTech Group

<div>
 
 Job Title:
 
 Merchant Acquiring Manager/ Growth Consultant
 
 
 
 Term:
 
 12 months
 
 
 
 Location:
 
 Riyadh, KSA
 
 
 
 Division:
 
 Merchant Acquiring
 
 
 
 Relevant experience:
 
 5-8 years experience in merchant acquiring and payments industry with 2-3 years in managerial role.
 
 
 
 Mandatory requirements:
 
 
 
 <ul>
 <li>
 Experience in merchant acquiring and payments business
 </li>
 <li>
 Proven Product management experience
 </li>
 <li>
 Strategic acumen and growth mindset
 </li>
 <li>
 KSA experience mandatory
 
 
 
 </li>
 </ul>
 
 PURPOSE OF JOB
 
 
 
 Drive strategic growth and operational excellence in merchant acquiring business through product management expertise, strategic thinking, stakeholder alignment, and market expansion initiatives to achieve next-level scale in customer acquisition and transaction volumes.
 
 
 
 TASKS
 
 
 
 
 Core Responsibilities And Accountabilities
 
 
 
 
 Strategic Product Management &amp; Business Strategy
 
 
 
 <ul>
 <li>
 Conduct comprehensive assessment of current Merchant Acquiring product portfolio and competitive positioning
 </li>
 <li>
 Develop strategic roadmap for product enhancements, new service offerings, and market expansion
 </li>
 <li>
 Lead market intelligence initiatives to identify emerging opportunities and competitive threats
 </li>
 <li>
 Define product requirements and specifications aligned with aggressive growth objectives
 </li>
 <li>
 Establish comprehensive product performance metrics and KPI frameworks
 </li>
 <li>
 Support the strategic planning initiatives including business case development and ROI analysis
 </li>
 <li>
 Design and execute market entry strategies for new customer segments and geographical regions
 
 
 
 </li>
 </ul>
 
 Business Development &amp; Growth Strategy
 
 
 
 <ul>
 <li>
 Design and implement comprehensive strategies to scale merchant customer base and transaction volumes
 </li>
 <li>
 Develop and execute targeted customer acquisition strategies across various merchant segments (SME, Enterprise, E- commerce)
 </li>
 <li>
 Create and manage strategic partnership programs, payment facilitators, and technology providers
 </li>
 <li>
 Drive revenue growth through upselling, cross-selling, and merchant lifecycle value optimization
 </li>
 <li>
 Analyze market trends, competitive landscape, and emerging opportunities in merchant acquiring
 </li>
 <li>
 Develop comprehensive go-to-market strategies for the products and service enhancements
 </li>
 <li>
 Create sophisticated customer segmentation strategies and personalized acquisition approaches
 </li>
 <li>
 Lead pricing strategy development including competitive analysis and value-based pricing models
 
 
 
 </li>
 </ul>
 
 Strategic Business Development Requirements
 
 
 
 <ul>
 <li>
 Drive market expansion initiatives including new vertical market penetration and geographical expansion
 </li>
 <li>
 Develop strategic business development frameworks including lead generation, qualification, and conversion processes
 </li>
 <li>
 Establish strategic metrics and performance indicators for business development activities
 </li>
 <li>
 Lead competitive intelligence initiatives and market positioning strategies
 </li>
 <li>
 Drive strategic acquisition and partnership evaluation processes
 </li>
 <li>
 Lead strategic customer research and market analysis initiatives
 
 
 
 </li>
 </ul>
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Review and optimize existing merchant onboarding and lifecycle management processes
 </li>
 <li>
 Identify operational inefficiencies and recommend process improvements
 </li>
 <li>
 Establish best practices for merchant acquiring business
 </li>
 <li>
 Develop frameworks for measuring and improving merchant satisfaction and retention
 </li>
 <li>
 Create scalable operational models to support growth targets
 
 
 
 </li>
 </ul>
 
 Knowledge And Experience
 
 
 
 
 Essential Requirements
 
 
 
 <ul>
 <li>
 KSA experience mandatory
 </li>
 <li>
 5-8 years experience in merchant acquiring and payments industry with 2-3 years in managerial role
 </li>
 <li>
 Proven managerial experience in product management within financial services/fintech
 </li>
 <li>
 Track record of leading teams and driving business results in payments/acquiring
 </li>
 <li>
 Deep understanding of payment processing, acquiring systems, and merchant services
 </li>
 <li>
 Experience managing merchant acquiring business growth initiatives and team leadership
 </li>
 <li>
 Strong analytical and strategic thinking skills with ability to manage complex projects
 
 
 
 </li>
 </ul>
 
 Technical Expertise
 
 
 
 <ul>
 <li>
 Knowledge of payment rails, clearing and settlement processes
 </li>
 <li>
 Understanding of regulatory requirements in merchant acquiring (Mada, Schemes, SAMA etc)
 </li>
 <li>
 Familiarity with emerging payment technologies (digital wallets, API integration, embedded payments)
 </li>
 <li>
 Experience with product development methodologies (Agile, Scrum)
 
 
 
 </li>
 </ul>
 
 Leadership &amp; Management
 
 
 
 <ul>
 <li>
 Strong communication and presentation skills for internal and external stakeholders
 </li>
 <li>
 Experience working with senior management and driving strategic initiatives
 </li>
 <li>
 Cultural fit for collaborative leadership in dynamic, growth-oriented environments
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Mastercard network experience and industry relationships
 </li>
 <li>
 Bachelor's degree in Business, Finance, or Technology
 </li>
 <li>
 Experience leading digital transformation initiatives in financial services
 </li>
 <li>
 International markets exposure and multi-currency operations knowledge
 
 </li>
 </ul>
</div>

Merchant Acquiring Manager/ Growth Consultant

Tabby | تابي

<div>
 
 
 Department:
 
 Business Development - Sales
 
 
 
 Location:
 
 Egypt
 
 
 
 
 Description
 
 
 
 As a Merchant Onboarding Executive, where you will play a pivotal role in processing SME applications for a dynamic markets. Your primary responsibilities will involve guiding merchants through our automated onboarding cycle, facilitating the setup of their online stores, and promoting Tabby's comprehensive financial services. The focus is on maintaining brand consistency, enhancing online visibility, and contributing to sustainable financial growth by fostering robust relationships with Tabby's diverse range of merchants.
 
 
 
 Key Responsibilities
 
 
 
 What you will be doing
 <ul>
 <li>
 Efficiently activate merchants and oversee the backend integration process.
 </li>
 <li>
 Evaluate pre-and post-website activities, monitor merchant transactions, and ensure Tabby&rsquo;s online presence is aligned with brand guidelines.
 </li>
 <li>
 Handle daily drop-offs applications by identifying merchants who stall during the legal stage, proactively following up through calls or emails, and guiding them to complete and submit the required documents.
 </li>
 <li>
 Manage daily resets applications by working with the Risk team to clarify document issues, communicating requirements to merchants via calls and follow-ups, and ensuring resubmissions.
 </li>
 <li>
 Resolve stalled or escalated onboarding cases by coordinating with merchants and internal teams (e.g., Risk or BD) through active outreach and follow-ups to remove blockers and ensure timely activation for our partners
 </li>
 <li>
 Own the full merchant onboarding lifecycle, ensuring merchants are correctly configured with the appropriate accesses, settings, and dashboards prior to activation.
 </li>
 <li>
 Address merchant concerns, manage churn or inactivity, and help drive improvements in onboarding conversion rates.
 </li>
 <li>
 Investigate integration issues, including technical or backend-related errors, and work cross-functionally to implement effective resolutions.
 </li>
 <li>
 Maintain and optimize CRM processes while tracking lead progress and performance against daily, weekly, and monthly KPIs.
 </li>
 <li>
 Collaborate closely with Business Development and cross-functional teams to improve lead handoff, onboarding workflows, and pipeline conversion.
 </li>
 <li>
 Contribute to ongoing process improvements to increase onboarding efficiency, data integrity, and internal collaboration (e.g. CRM hygiene, reporting automation, channel onboarding).
 </li>
 <li>
 Ensure responsiveness and quality through adherence to SLAs and NPS targets.
 </li>
 <li>
 Take ownership of time-sensitive or escalated application cases (e.g., drop-offs, resets, incomplete legal submissions) by coordinating directly with merchants to resolve blockers and accelerate the onboarding journey. This includes reviewing flagged applications, ensuring required documentation is submitted, and supporting follow-ups in collaboration with internal teams (e.g., Risk, Legal, or BD) to reduce turnaround time.
 
 
 
 </li>
 </ul>
 
 Skills, Knowledge &amp; Expertise
 
 
 
 You should get in touch with us if you:
 <ul>
 <li>
 Hold a Bachelor's degree in business, sales or related fields, with 1-3 years of experience.
 </li>
 <li>
 Possess proficiency in both written and spoken English &amp; Arabic.
 </li>
 <li>
 Enjoys analyzing data, communicating, negotiating and problem-solving, with strong organizational and project management skills.
 </li>
 <li>
 Preferably have a background in a tech company or a keen interest in web technology, fintech, and e-commerce.
 </li>
 <li>
 Ability to work independently and as a part of a team
 </li>
 <li>
 Self-driven, a proactive problem solver, and comfortable multitasking in a dynamic environment.
 </li>
 <li>
 Adhere to set OKRs &amp; Targets, demonstrating a process-driven and systematic approach to tasks to achieve business goals.
 </li>
 </ul>
 In order to be successful in this role, we believe that you will have:
 <ul>
 <li>
 Great communication skills, both over the phone and via email, with a background in SME merchant success.
 </li>
 <li>
 A business - and solution-oriented mindset with a keen attention to detail, systematic, process driven and able to navigate unclear solutions calmly to support our merchants.
 </li>
 <li>
 An interest in fintech and e-commerce, with knowledge of the e-commerce system landscape (i.e., Magento, Shopify, API integrations) being a strong plus.
 
 
 
 </li>
 </ul>
 
 Job Benefits
 
 
 
 
 
 What you can expect
 
 
 
 <ul>
 <li>
 We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.
 </li>
 <li>
 A working environment that gives you autonomy and responsibility from day one.
 </li>
 <li>
 You should be comfortable with the idea that the quality of your work will influence the shape of your career.
 </li>
 <li>
 Participation in the company&rsquo;s employee stock options program.
 </li>
 <li>
 Health Insurance.
 </li>
 <li>
 Flexi Perks: A monetary benefit that gives you the freedom to use it as you choose&mdash;whether for health and well-being, education and professional development or travel needs!
 </li>
 </ul>
</div>

Merchant Onboarding Executive

Mastercard

<div>Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Associate Managing Consultant, Advisors &amp; Consulting Services - Merchant Partnerships &amp; Campaigns
Overview 
We are seeking a Merchant Partnership AMC to accelerate the growth and diversification of our merchant partnerships across EEMEA. This role is pivotal in driving the CA&amp;E agenda, creating new revenue streams and delivering value-added services to Mastercard&rsquo;s key stakeholders through innovative merchant campaigns. The focus is on enabling product growth by building and deepening strategic relationships with leading merchants and merchant aggregators. 
 
Key Responsibilities 
Strategic Partnership Development &amp; Synergy 
<ul><li>Create strong synergies with the Loyalty team to define new partnership models that unlock cross-portfolio opportunities and drive incremental revenue streams.</li><li>Identify and cultivate key partnerships across EEMEA&mdash;especially in Egypt, Pakistan and Africa&mdash;to secure differentiated offers and exclusive campaigns for Mastercard issuers.</li><li>Build and sustain high-impact relationships with merchants and partners to drive mutual business growth and long-term collaboration.</li></ul>
Merchant &amp; Aggregator Campaign Management 
<ul><li>Manage merchant aggregators end-to-end, mapping their networks to identify and create new opportunities for issuers and merchants.</li><li>Define and package new merchant deal bundles (aggregator / multi-merchant offers) to create excitement and incremental revenue for clients.</li><li>Act as the primary point of contact for all merchant-related discussions
</li><li>Oversee the merchant campaign pipeline across EEMEA, ensuring seamless coordination and timely execution of campaigns.</li><li>Handle all contractual, administrative and operational aspects of merchant management.</li></ul>
Data-Driven &amp; Market-Focused Solutions 
<ul><li>Leverage data insights and market intelligence to design innovative solutions and quantify the value of opportunities.</li><li>Stay ahead of industry trends, competitor activity, and market dynamics, providing strategic recommendations to strengthen Mastercard&rsquo;s merchant proposition.</li></ul>
Client &amp; Merchant Engagement 
<ul><li>Proactively add value throughout the client, merchant, and Advisors engagement lifecycle.</li><li>Ensure high-quality delivery of services and maintain strong, trust-based relationships with all stakeholders.</li><li>Conduct regular performance reviews of key merchants and campaigns to optimise impact.</li></ul>
Contract &amp; Compliance Oversight 
<ul><li>Take full ownership of contractual aspects of merchant management, ensuring adherence to agreements and swift resolution of any contractual or operational issues.</li></ul> 
All About You 
Required 
<ul><li>Bachelors degree in business, Marketing or related field.</li><li>Years&rsquo; experience in retail / ecommerce with a proven record in merchant relationship management, partnership development, and campaign execution across EEMEA markets.</li><li>Proficiency in MS Office (advanced Excel and PowerPoint).</li><li>Excellent written and spoken English; strong negotiation and communication skills.</li><li>Ability to analyse market and data to recommend partner selection and campaign types.</li><li>Strong project management skills: plan and prioritise, anticipate interdependencies, and coordinate across functions and management levels.</li><li>Self-motivated team player who can also work independently and influence key decisions.</li></ul>
Preferred 
<ul><li>Payment industry experience and understanding of value-chain payment flows.</li><li>International exposure and experience with global and local brands.</li><li>Arabic language is plus</li></ul>
Corporate Security Responsibility 
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<ul><li>
Abide by Mastercard&rsquo;s security policies and practices;</li><li>
Ensure the confidentiality and integrity of the information being accessed;</li><li>
Report any suspected information security violation or breach, and</li><li>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</li></ul></div>

Associate Managing Consultant, Advisors & Consulting Services - Merchant Partnerships & Campaigns

Fresha

<div> Key accountabilities <ul> <ul> <li>Serve as a lead point of contact for merchants on all account management activities</li> <li>Take ownership of assigned accounts, support merchant onboarding and training, and help drive SaaS platform adoption</li> <li>Optimize listing content and availability competitiveness on the marketplace to maximize conversions</li> <li>Effectively analyze reports, and execute plans on increasing monetized revenue generated from existing accounts</li> <li>Meet key performance indicators around online bookings ratios, usage, retention, conversions and churn</li> <li>Ensure positive merchant experience through effective communication, swift resolution of merchant inquiries and requests, sound decision making and problem-solving.</li> <li>Contribute to the development of new product features by collating merchant feedback received</li> <li>Identify up-sell and cross-sell opportunities and collaborate with sales to create additional value for merchants</li> <div> </div> </ul> </ul> </div>

Account Manager

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