zain1959 - prepaid segments Jobs in Kuwait City Kuwait

zain1959 - prepaid segments

postpaid offer configuration Jobs in Kuwait City Kuwait

postpaid offer configuration

zain1635 - contact center agent Jobs in Kuwait City Kuwait

zain1635 - contact center agent

zain2028 postpaid offer configuration

Zain

<div>About the Role<p><br>
The Postpaid Offer Configuration supports the development and configuration of attractive and data-driven offers across Postpaid segments. Working closely with analytics, marketing, and technical teams, the analyst contributes to offer planning, documentation, and execution across B2C channels. This role is focused on ensuring timely, efficient, and insight-driven offer delivery that aligns with commercial goals.</p><p></p><p><b><br>
Responsibilities:</b></p><ul><li><p>
Act as the first line of support for CVM offer configuration, banner setup, and digital ads, resolving issues or escalating as needed</p></li><li><p>
Coordinate with internal and external stakeholders to ensure timely and successful campaign and offer launches</p></li><li><p>
Support in planning, configuring, and documenting new offers, including drafting high-level technical requirements</p></li><li><p>
Provide daily, weekly, and monthly performance reports to monitor KPIs and identify areas for improvement</p></li><li><p>
Generate monthly CVM-related reports for the CVM, digital, and analytics director</p></li><li><p>
Maintain effective coordination across teams when launching new CVM initiatives</p></li><li><p>
Prioritize tasks based on commercial value, strategic alignment, and customer impact</p></li><li><p>
Assist with customer base segmentation analysis to identify micro-segment targets</p></li><li><p>
Research market trends (loyalty, retention, churn, etc.) to inform CVM strategies</p></li><li><p>
Extract and analyze internal and external data to uncover trends, behavioral shifts, and performance evolution</p></li><li><p>
Design and deploy predictive models to support business objectives, including churn prediction, upsell propensity, and offer personalization</p></li><li><p>
Develop customer profiles and segmentation models to improve targeting accuracy across products, channels, and lifecycle stages</p></li><li><p>
Build internal and external use cases such as market benchmarking, penetration analysis, and data monetization solutions</p></li><li><p>
Translate business challenges (e.g., stagnant penetration rates, low conversion) into data-driven solutions</p></li><li><p>
Partner with commercial and marketing teams to define relevant segments and optimize campaign strategies</p></li><li><p>
Contribute to the development of real-time decisioning tools that enhance personalization and improve customer engagement</p></li><li><p>
Support in offer sizing, profitability analysis, and feasibility studies</p></li><li><p>
Develop and maintain offer documentation and support materials</p></li><li><p>
Liaise with marketing teams to incorporate customer behavior and market insights into campaign design</p></li><li><p>
Monitor and report on operational and financial KPIs, ensuring alignment with set targets</p></li><li><p>
Ensure compliance with environmental regulations and internal policies as mandated by statutory bodies and Zain Group</p></li><li><p>
Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately.</p></li><li><p>
Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait.</p></li><li><p>
Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities.</p></li></ul>
What We Need From You<p><b><br>
Skills:</b></p><ul><li><p>
Strong communication and coordination abilities</p></li><li><p>
Good understanding of customer segmentation and journey mapping</p></li><li><p>
Basic knowledge of offer lifecycle and campaign execution</p></li><li><p>
Analytical mindset with ability to interpret data and identify trends</p></li><li><p>
Proficiency in Excel and PowerPoint; knowledge of SQL/VBA is a plus</p></li><li><p>
Familiarity with telecom products and services</p></li><li><p>
Organized, detail-oriented, and proactive team player</p></li><li><p>
Willingness to learn agile methodologies</p></li></ul><p></p><p><b>
Education Level/ Major:</b></p><p>
Bachelor's Degree required; MIS / BI / Data Analyst &amp; Data Science or a related field</p><p><b>
Years Of Experience:</b></p><p>
+5</p></div>

Postpaid Offer Configuration

Zain Kuwait

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Prepaid Segments supports in the development and execution of commercially attractive, above the line, Prepaid voice and broadband acquisitions products, services and campaigns that cater to the consumer segment. The Prepaid Analyst aids in the definition of the strategy, analyzes trends and customer preferences, and often leads the documentation effort concerning concept papers, value propositions, product specifications. Additionally, the Prepaid Analyst will be required to coordinate with various stakeholders across Zain to help ensure the consistent and timely production of initiatives
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support the development and documentation of product designs, concept papers, and lend support to product production throughout the pipeline (marcom, technical, sales agent trainings, etc.) communicate in- depth business requirements to technical teams
  </li>
  <li>
   Coordination with relevant stakeholders including internal Marketing (Budgeting, Planning, and Customer Insights and CVM, Marcom functions etc.) as well Non-Marketing departments (Technical, Business Intelligence, Legal, Sales etc.) to help ensure successful and timely product launches
  </li>
  <li>
   Conduct post launch analysis to verify the profitability of launched product and services, identify threats and opportunities, and provide recommendations accordingly.
  </li>
  <li>
   Research industry trends to identify and respond to developments relevant to Zain
  </li>
  <li>
   Benchmark international markets with regard to ATL Prepaid products, services and customer requirements, derive learnings for Zain and report to Segment management to support the generation of initiative ideas
  </li>
  <li>
   Liaise with marketing functions (Budgeting, Planning and Customer Insights) to develop deeper understanding of acquisition trends and behavior, as well as competition developments in order support the development of customer value propositions for new acquisition related offerings, promotions and campaigns
  </li>
  <li>
   Verify and health check outputs from Business Intelligence team based on knowledge of the business and available sources.
  </li>
  <li>
   Support in the market sizing of potential opportunity for new products, via value proposition and business case presented by Segments and CVM teams
  </li>
  <li>
   Monitor operational and financial KPIs by conducting daily, weekly and monthly statistical reports, and ensure targets are met, provide regular reporting to management
  </li>
  <li>
   Analyze recorded performance based on KPIs and provide actionable insights
  </li>
  <li>
   Support in collaborating with remaining marketing teams to achieve commercial ambitions including: (expansion of core offerings, boosters, add-ons, channel load migration initiatives, channel experience enhancement initiatives, and BTL opportunities)
  </li>
  <li>
   Assist in taking an active role in supporting the Operational Marketing Director in identifying and overseeing new business partnership opportunities and value-add creations to add to the Zain Portfolio
  </li>
  <li>
   Ensure close coordination with Sales / Care / Digital departments and ensure ambitious product &amp; service levels are achieved / enhanced for the postpaid segment
  </li>
  <li>
   Assist in the facilitation of effective &amp; efficient development &amp; roll-out of services and features in close coordination with all stakeholders
  </li>
  <li>
   Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately
  </li>
  <li>
   Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait
  </li>
  <li>
   Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities.
   <br/>
   <br/>
  </li>
 </ul>
 What We Need From You
 <br/>
 <br/>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <strong>
  Education Level/ Major:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven ability to build enduring professional relationships leading to outstanding performance
  </li>
  <li>
   Strong organization and project management skills
  </li>
  <li>
   Proficiency in agile methodologies
  </li>
  <li>
   Knowledge of project management tools, like Jira or Trello
  </li>
  <li>
   Advanced Microsoft Office toolkit (Excel, pptx)
  </li>
  <li>
   Strong digital and analytical skillset
  </li>
  <li>
   Ability to translate complex concepts into simplified business rules
  </li>
  <li>
   Ability to support in brainstorming technical solution workarounds in product design without hampering customer experience
  </li>
  <li>
   Customer journey design experience
  </li>
  <li>
   Excellent negotiation skills
  </li>
  <li>
   Excellent verbal communication skills
  </li>
  <li>
   Motivated and self-driven, with a proven history of success in previous roles
  </li>
  <li>
   Good interpersonal and customer care skills
  </li>
  <li>
   Strong problem-solving skills and ability to identify and frame key issues
   <br/>
   <br/>
  </li>
 </ul>
 High reliability in executing tasks within expected timeframe and to expected quality standards
 <br/>
 <br/>
 Bachelor&rsquo;s Degree required Business or a related field; Master&rsquo;s in business/MBA preferred
 <br/>
 <br/>
 <strong>
  Years Of Experience
  <br/>
  <br/>
 </strong>
 +3
 <br/>
 <br/>
 <strong>
  About Application Process
  <br/>
  <br/>
 </strong>
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 <br/>
 <br/>
 <ul>
  <li>
   Resume/CV
  </li>
  <li>
   Passport-size photograph
  </li>
  <li>
   Highest Education Qualification
  </li>
  <li>
   Copy of Civil ID/Passport
  </li>
 </ul>
</div>


ZAIN1959 - Prepaid Segments

Nejoud Restaurant Management Company

<p>Responsible for planning, coordinating, and managing all activities related to the implementation, maintenance, and support of business and clinical applications within the organization. Ensures projects are delivered on time, within scope, and aligned with organizational goals.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage end-to-end application implementation, upgrades, and integrations.</li><li>Coordinate with vendors, internal teams, and end-users for smooth project execution.</li><li>Gather and document user requirements and translate them into functional specifications.</li><li>Monitor project timelines, risks, and deliverables.</li><li>Provide ongoing support, troubleshooting, and training to end-users.</li><li>Maintain documentation, configuration records, and change logs.</li><li>Ensure data integrity, compliance, and system security.</li></ul><p><b>Qualifications &amp; Skills:</b></p><ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field.</li><li>Experience in application project coordination or management.</li><li>Strong understanding of software implementation lifecycles.</li><li>Excellent communication, documentation, and stakeholder management skills.</li><li>Ability to prioritize tasks and manage multiple projects simultaneously.</li></ul><p>Job Type: Full-time</p><p>Pay: From KD500.000 per month</p>

Application Coordinator

<div>Overview:
<div><b>
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</b></div><div><br>
</div><div>The Active Directory ESM Systems Engineer III provides engineering and management support for all Enterprise systems. ESMs support Enterprise-class infrastructure in the RCC-SWA by providing optimization, administration, and technical documentation of all Enterprise infrastructure systems. Resolves and appropriately completes assigned cases and change requests and acts as an escalation of support issues. The core infrastructure technology duties include Enterprise Microsoft Active Directory, SCCM, WSUS, SQL, ADFS, MIM/FIM, DNS, OCSP, and PKI system security and policy configuration, PowerShell scripting, and top-level support for enterprise-wide initiatives in a virtualized environment. The position will mentor Systems Engineers and Administrators and serve as the primary support entity for problem escalation, reporting directly to the section team lead. Broad knowledge and hands-on experience in a large Enterprise are essential for success in this role. Program: OMDAC-SWACA</div><div></div><div><b><br>
This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</b></div><div></div><div><br>
You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position.</div>
Responsibilities:
<ul><li>Produce Enterprise-level support for Active Directory and Windows File Services for global initiatives following those through to implementation via collaboration with project and support teams. Own Root Cause Analysis and Problem Management for corporate Identity Management environment. Serves as escalation point for application support and troubleshooting, provides guidance and direction in the resolution of escalated issues and complex production, application or system problems.</li><li>
Install, configure, and maintain Microsoft Active Directory, Microsoft Enterprise tools, and third-party software utilities for hardware systems within operational guidelines.</li><li>
Coordinate and implement patch management, monthly Windows update deployments process to Servers and Workstations, Analyze SCCM log files, application packaging, and distribution, operating system deployment (OSD), custom reporting using SQL and creating WQL queries. Create desktop and server images utilizing technologies such as MDT.</li><li>
Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.</li><li>
Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.</li><li>
Ability to troubleshoot servers and infrastructure equipment, assess networking requirements and provide solutions, and make accurate and independent decisions under pressure.</li><li>
Experience with a customer service oriented company.</li><li>
Excellent organizational, interpersonal, written, and verbal communication skills.</li><li>
Ability to perform comfortably in a fast-paced, deadline-oriented work environment and to successfully execute many complex tasks simultaneously.</li><li>
The work environment will be 95% indoor and 5% outdoor.</li><li>
Perform additional duties as assigned.</li></ul>
Qualifications:
<ul><li><div><ul><li><b>Qualifications:</b></li><li><b>
Education / Certifications: </b><i>One-year related experience can be substituted for one year of education if the degree is required.
</i><ul><li>Bachelor&rsquo;s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field.</li><li>
This position requires candidates to adhere to DoD 8570.01. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</li></ul></li><li><b>
IAT Level: </b>IAT III</li><li><b>
BASELINE:</b><ul><li>
Cisco: CCNP Security</li><li>
CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>
GIAC: GCED: Certified Enterprise Defender</li><li>
GIAC: GCIH: Certified Incident Handler</li><li>
ISACA: CISA: Certified Information Systems Auditor</li><li>
ISC2: CISSP (<b>or Associate</b>): Certified Information Systems Security Professional</li></ul></li><li><b>
COMPUTING ENVIRONMENT (CE):</b><ul><li>
Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>
Microsoft: Certified: Azure Database Administrator Associate</li><li>
Microsoft: Certified: Azure Security Engineer Associate</li><li>
Microsoft: Certified: Azure Solutions Architect Expert</li><li>
Microsoft: MCSA: Cloud Platform</li><li>
Microsoft: MCSA: Windows Server 2012</li><li>
Microsoft: MCSA: Windows Server 2016</li><li>
Microsoft: MCSE: Cloud Platform and Infrastructure</li><li>
Microsoft: MCSE: Core Infrastructure</li><li>
Microsoft: MCSE: Data Management and Analytics</li><li>
Microsoft: MCSE: Productivity Solutions Expert</li><li>
Microsoft: MCSE: Server Infrastructure 2012</li></ul></li><li><b>
Experience:</b> <i>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.</i><ul><li>
Minimum of 10 years of experience in demonstrating the ability and aptitudes, required to perform technical, managerial, or analytical work and coordination involving management of Enterprise level information systems.</li><li>
Platforms including a combination of the following: Microsoft Active Directory, MECM (SCCM), WSUS, SQL, MIM/FIM, ADFS, DNS, &amp; PKI in a Wide Area Network.</li></ul></li></ul></div></li></ul><div><b>
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients. #clearance</b></div></div>

ESM Systems Engineer III - Secret Clearance

AC House company

<p><b>Position Overview</b></p><p>We are looking for a skilled and proactive IT Specialist to manage and support all information technology systems within our furniture and mattress production factory in Sabhan Area. The ideal candidate must have hands-on experience with ERP systems, particularly Odoo, and will be responsible for ensuring the smooth operation, maintenance, and security of all IT infrastructure. This role provides technical support to all departments, ensures optimal system performance, and assists in the digital transformation of the factory&rsquo;s operations.</p><p><b>Key Responsibilities</b></p><ul><li>Administer, monitor, and maintain the ERP system (Odoo) to ensure efficient workflow across departments.</li><li>Provide technical support and troubleshooting for all hardware, software, and network issues within the factory.</li><li>Configure and update user accounts, access rights, and security permissions within Odoo and other systems.</li><li>Collaborate with department heads to identify system requirements and improve process efficiency through automation.</li><li>Perform regular data backups, system updates, and preventive maintenance to ensure data integrity and system reliability.</li><li>Manage and maintain servers, printers, internet connectivity, and local networks (LAN/Wi-Fi).</li><li>Coordinate with ERP vendors or external consultants when system customization or upgrades are required.</li><li>Document IT procedures, system configurations, and user manuals for internal use.</li><li>Ensure cybersecurity measures are in place, including antivirus protection, firewalls, and data protection practices.</li><li>Support production, inventory, and sales teams with system-related queries and training as needed.</li></ul><p><b>Qualifications &amp; Experience</b></p><ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>Minimum 3&ndash;5 years of IT experience, preferably in a manufacturing or industrial environment.</li><li>Proven knowledge and practical experience with ERP systems &ndash; Odoo experience is mandatory.</li><li>Strong troubleshooting and problem-solving abilities.</li><li>Good knowledge of network systems, servers, and data security protocols.</li><li>Excellent communication and teamwork skills to support non-technical users.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Fluent in English (Arabic is an advantage).</li></ul><p><b>Preferred Attributes:</b></p><ul><li>Experience in integrating ERP systems with production and inventory modules.</li><li>Familiarity with database management (PostgreSQL preferred for Odoo).</li><li>Strong organizational skills, initiative, and attention to detail.</li><li>Service-oriented mindset with a proactive approach to problem-solving.</li></ul><p>Job Type: Full-time</p><p>Pay: KD350.000 - KD500.000 per month</p><p>Application Question(s):</p><ul><li>Do you have previous experience with ERP implementation and managing?</li><li>Do you have experience with Odoo installation, configuration and customization?</li></ul>

IT Support Specialist

DTS Solution

Attention 
 
 <div>
 <div>
 <ul>
 <li>
<i> </i> 
 Please ONLY apply if you are based in Kuwait, Bahrain and UAE with valid driving license<br> </li>
 <li>
<i> </i> 
 Resume MUST be specific to IT network security experience and NOT Cisco routing &amp; switching<br> </li>
 <li>
<i> </i> 
 Please mention  FGTPANSEC  on subject line for resume to be accepted in our system<br> </li>
 <li>
<i> </i> 
 Position based in UAE and Kuwait but shall be required to travel to GCC countries for short term project delivery<br> </li>
 </ul>
 </div>
 </div>
 <div>
 <div>
 <p>The role of Network Security Engineer is an Intermediate / Senior position within DTS Solution professional services team and involves the complete post-sales project lifecycle for network and security solution projects. Basic design, audit, implementation, deployment, integration and ability to review network and security solutions for our clients are just some of the responsibilities of this role. Expected professional experience is 5+ years.</p> <p>Our clients range from Government, Enterprise, Telecom Service Providers, Oil and Gas sectors, and being part of DTS you will be driven to engage, interact, learn and collaborate whilst being trained on solutions as per DTS requirement.</p> <p>Following capabilities but not limited to:</p> </div>
 </div>
 <div>
 <div>
 <div>
</div>
 </div>
 </div>
 <div>
 <div>
 Role and Responsibilities </div>
 </div>
 <div>
 <div>
 <ul>
 <li>
<i> </i> 
 Planning and design of solutions to meet business and project requirements<br> </li>
 <li>
<i> </i> 
 Participate in design exercises where a new design is likely to impact directly or indirectly<br> </li>
 <li>
<i> </i> 
 Independently work with customers to develop and understand requirements<br> </li>
 <li>
<i> </i> 
 Confident to promote and lead presentation to customers<br> </li>
 <li>
<i> </i> 
 Assist the customer s Security Operations Centre teams to develop and maintain fault diagnosis procedures to support effective fault resolution<br> </li>
 <li>
<i> </i> 
 Preparing HLD, LLD and migration documents related to project<br> </li>
 <li>
<i> </i> 
 Able to perform compliance check IT environment and audit configuration of firewalls, router and switches<br> </li>
 <li>
<i> </i> 
 Analyze and troubleshoot security technologies hardware and software platforms<br> </li>
 <li>
<i> </i> 
 Will be required to work after standard business hours as needed<br> </li>
 <li>
<i> </i> 
 Collaborate with team members in areas of expertise<br> </li>
 <li>
<i> </i> 
 Prepare and maintain technical documentation related to the network and security devices<br> </li>
 <li>
<i> </i> 
 Assist in the development of meaningful network metrics and performance base lines for customers<br> </li>
 </ul>
 </div>
 </div>
 <div>
 <div>
 <div>
</div>
 </div>
 </div>
 <div>
 <div>
 Qualifications </div>
 </div>
 <div>
 <div>
 <ul>
 <li>
<i> </i> 
 Expertise on Cisco ASA and ForcePoint, WAF technology<br> </li>
 <li>
<i> </i> 
 Good understanding and experience on IPSec, SSL VPN, Sandboxing, Forward and reverse proxy, NAT, syslog, DNS, NAC and cloud computing (AWS/Azure)<br> </li>
 <li><br></li></ul></div></div><div><div><div><div><div><div><div> </div>
 </div>
 <div>
 <div>
 <div></div></div></div></div></div></div></div></div>

Network Security Engineer - Senior / Intermediate

Explore 65+ Zain2028 postpaid offer configuration in Kuwait City Kuwait this November. Find roles across top companies and apply now to boost your career.

65 zain2028 postpaid offer configuration jobs IN Kuwait City Kuwait

Postpaid Offer Configuration

ZAIN1959 - Prepaid Segments

ZAIN1959 - Prepaid Segments

Application Coordinator

ESM Systems Engineer III - Secret Clearance

IT Support Specialist

Network Security Engineer - Senior / Intermediate