Seasonal Information Specialist- Garfield Park

The Information Specialist provides clerical, administrative, informational, and operational support to the senior manager and staff.

• Performs administrative and operational support to managers and staff including: Assists with coordinating activities, schedules, appointments and meetings; monitors program schedules; completing various reports, maintains appointment calendar; assists with organizing and proofing printed material prior to submission, including end of month reports, annual reports, and staff schedules.

• Provides information for program participants. Registers program participants (may be web-based, call-in, or in person), answers calls/written inquiries, and provides information or directs requester to appropriate persons or agencies who can assist; maintains waivers and program registrations.

• Handles revenue and purchases according to Park District policies and procedures, as associated with program registration and program operations: Makes deposits at the bank for program revenue as requested (variable positions only), assists with preparing purchasing requisitions/tracking and Procard coding through Munis, helps coordinate and prepare fixed asset inventory, inventories and makes purchases, and maintains records, assists the manager and staff with budget analysis, budget tracking, and data entry.

• Compiles reports of monthly activities and attendance.

• Assists with promoting programming online; monitors social media promotions; updates website information.

• Responds to requests from administrative staff within Cleveland Metroparks; Compiles and completes reports, bills, and forms.

• Assists staff with administrative functions in the planning of large programs and special events as needed.

• Performs daily operational duties as needed/requested such as opening and closing building(s), records program attendance, inspects and performs light maintenance of building as needed/requested.

• Depend on the position location, travels to various locations throughout the park district to assist with special event registrations and programs.

• Keeps direct supervisor promptly informed of key/significant issues or concerns.

• Carries out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers and public. Responds to hazardous situations and/or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel.

• Performs related duties as assigned or apparent.

Requirements:

• High school diploma or equivalent required. A minimum of one year of administrative experience required.
• Willing to be certified, or currently certified in CPR/First Aid and AED use.
• Certified Interpretive Host (CIH) preferred (Variable positions in Nature Center Locations only.)
• Proficiency in computer software programs including Microsoft Word and Excel.
• Familiarity with internet communications and social media.
• Excellent interpersonal communication skills; enjoys regularly interacting with the public.
• Ability to develop and maintain effective working relationships with stakeholders, including employees and the general public.
• Ability to speak and write clearly, concisely and persuasively using correct grammar, spelling and punctuation with ability to communicate one-on-one in group settings.
• Ability to perform work with a high degree of accuracy and organization.
• Ability to work cooperatively with others.
• Ability to perform with considerable independence and initiative.