Secretary/Document Controller

Key Responsibilities:

Reception Duties:

• Welcome visitors and guests in a professional and friendly manner.
• Answer, screen, and direct phone calls to the appropriate person or department.
• Maintain a tidy and organized reception area.
• Handle incoming and outgoing mail and packages.

Administrative Support:

• Provide administrative assistance to the management team and staff.
• Schedule appointments and meetings, and manage calendars.
• Prepare and modify documents, including correspondence, reports, drafts, memos, and emails.
• Maintain office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.
• Assist in the preparation of presentations and other documents.

Communication:

• Serve as a liaison between clients, employees, and external contacts.
• Relay messages and information accurately and promptly.
• Handle inquiries and resolve complaints in a professional manner.
• Maintain confidentiality of sensitive information.

Data Management:

• Organize and maintain physical and digital files and records.
• Input and update data in databases and spreadsheets.
• Ensure accuracy and completeness of information.

Miscellaneous Tasks:

• Assist with special projects as needed.
• Coordinate travel arrangements and accommodations for staff.

Perform other duties as assigned by management.

Job Type: Full-time

Language:

• English (Preferred)