Security Officer - Dispatch Coordinator

Security Officer - Dispatch Coordinator

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Coordinator in Aurora, IL, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer at a leading tech and telecommunications location, you will monitor systems, coordinate responses, and support daily operations through clear communication and strong attention to detail. This role offers the chance to stay engaged in a fast-paced environment while delivering exceptional customer service. At Allied Universal, we are agile, reliable, and innovative, putting people first through teamwork and integrity.

Position Type: Full Time

Pay Rate: $24.00 / Hour

Job Schedule:

DayTimeMon11:00 PM - 07:00 AMTue11:00 PM - 07:00 AMFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to clients, visitors, and/or staff by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities for a technology-focused location.
• Monitor dispatch systems, phones, radios, alarms, and/or cameras, and communicate security-related incidents, service requests, and critical updates to on-site personnel in a calm, problem-solving manner.
• Coordinate the flow of information between officers, supervisors, and/or client contacts, helping to support timely responses to incidents, maintenance concerns, and other operational needs.
• Document calls, incidents, activity logs, and/or dispatch records with attention to detail, helping to support accurate reporting and follow-up.
• Conduct regular and random patrols around the business and perimeter as needed, while remaining prepared to respond to changing conditions across the location.

Minimum Requirements:

• Possess at least 1 year of experience in armed security-related roles, law enforcement, and/or the military.
• CPR and First Aid certification is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1570991