Senior Account Manager for Global Brands

About the company:

Bureau Béatrice is a multi-media and creative technology agency based in Dubai, United Arab Emirates, founded in 2021 has quickly become a leader in the region, producing events and immersive experiences with offices in Dubai, Paris and Shanghai.

Job Title: Senior Account Manager for Global Brands

-Applications will only be considered from candidates with experience in global brands.

Location: Dubai, United Arab Emirates

About the Role: The Senior Account Manager at BUREAU BÉATRICE is a leadership role within the Client Services team. You will manage high-profile projects across global luxury, beauty, and lifestyle, and act as a trusted partner for your clients. The role requires strong ownership of budgets, timelines, and project delivery, while also mentoring Account Managers and Executives.

Key Responsibilities:

Client Servicing & Growth

• Act as the main point of contact for assigned clients, building strong relationships and earning their trust.
• Anticipate client needs by staying close to their business priorities and marketing calendars.
• Be proactive in nurturing accounts, building side conversations with clients and identifying opportunities beyond active projects.

Project Delivery

• Lead the delivery of projects across Multimedia, Shows, Experiential, and Creative Technology.
• Manage budgets, timelines, and client approvals end-to-end.
• Coordinate with Creative, Production, and Finance to ensure seamless execution.

Financial Ownership

• Build and manage project budgets with accuracy
• Track profitability and flag risks early
• Contribute to revenue growth by spotting upsell opportunities within accounts

Team Mentorship

• Support and mentor Account Managers and Executives, guiding them on processes and client servicing.
• Delegate effectively to Account Managers and Executives, balancing ownership with support to help them grow.

Process & Tools

• Apply BB’s CS processes consistently: MoMs, timelines, trackers, budgets, and CRM updates.
• Drive efficiency by using tools properly and setting the right example for the team.

Required Skills & Experience

• Minimum 7 to 8 years of experience in account management with global luxury, beauty, or lifestyle brands in an agency.
• Experience delivering projects at premium standards where detail and excellence were non-negotiable.
• Strong client-facing skills and confidence in handling high-profile stakeholders.
• Solid project management experience on complex initiatives with premium expectations.
• Financial discipline with a track record of managing budgets independently.
• Ability to defend creative ideas and protect premium standards.
• Experience mentoring juniors and contributing to team growth.
• Comfortable in a fast-paced, entrepreneurial environment where agility and problem-solving are part of the daily rhythm.