Senior Account Strategist (Client Servicing)

We’re Hiring: Senior Account Strategist | Schbang Mumbai

📍 Location: Mumbai – Lower Parel (On-site)

💼 Department: Client Servicing / Business Transformation

🕒 Experience: 3 to 4 years

🌐 Website: www.schbang.com

Send your CV/Portfolio to 👉 lloyd.dantis@schbang.com

Subject line: Senior Account Strategist – Mumbai | [Your Name]

💡 About Schbang

Schbang is a creative technology transformation company delivering future-ready digital solutions across design, technology, marketing, automation, and innovation.

We empower brands with full-stack digital capability, measurable business impact, and award-winning execution.

🎯 Role Overview

We’re looking for a dynamic and strategic Senior Account Strategist to join our Client Servicing team in Mumbai.

This role is perfect for someone who thrives at the intersection of strategy, creativity, and technology — a client partner who can translate business challenges into impactful digital solutions across tech, media, performance, design, and content.

You’ll be the strategic lead and primary point of contact for clients, managing relationships, guiding cross-functional teams, and driving digital excellence that truly makes brands say “Schbang!”

🔍 Key Responsibilities

• Act as the strategic partner and trusted advisor to clients across digital transformation, tech, and creative mandates.
• Lead end-to-end account management , ensuring timely and flawless project delivery across teams (Web, UI/UX, SEO, Content, Performance Marketing, and Design).
• Define clear objectives, success metrics, and actionable roadmaps for every client engagement.
• Develop and present strategic business proposals, digital growth plans, and performance reports.
• Collaborate with internal tech, design, and media teams to align creative and technical outputs with client goals.
• Identify upsell and cross-sell opportunities across Schbang’s service ecosystem.
• Maintain a sharp eye on emerging digital trends, martech, and creative innovations to inform client strategies.
• Manage escalations, ensure proactive communication, and build strong, long-term client relationships.
• Drive strategic initiatives that strengthen Schbang’s position as a leading creative-tech partner.

🧠 What We’re Looking For

• 3 to 4 years of experience in client servicing, account strategy, or digital transformation roles — ideally within a digital, tech, or creative agency.
• Deep understanding of digital marketing, UI/UX, web development, SEO, and performance media.
• Strong strategic thinking and the ability to translate client business challenges into actionable solutions.
• Exceptional communication, presentation, and storytelling skills — confident interacting with CXOs and senior stakeholders.
• Proven track record of client relationship management and achieving revenue or retention targets.
• Highly organized, collaborative, and comfortable managing multiple projects simultaneously.
• Proficiency in analytics tools (Google Analytics, Data Studio, etc.) and understanding of digital KPIs and ROI metrics.
• A passion for innovation and a mindset that combines creativity with business logic.

🌈 Why Join Schbang

• Work with some of India’s top brands on cutting-edge digital transformation projects.
• Collaborate with multi-disciplinary teams across tech, design, media, and content.
• High-autonomy, client-facing leadership role with direct business impact.
• A culture that celebrates creativity, accountability, and innovation.
• Opportunities to grow across strategy, consulting, and leadership pathways.

📥 How to Apply:

Send your CV/Portfolio to 👉 lloyd.dantis@schbang.com

Subject line: Senior Account Strategist – Mumbai | [Your Name]