Senior Administrative Assistant II, Pierson College Dean's Office

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Position Focus:

Reporting to the Residential College Dean and with limited supervision and guidance from the Assistant Director of Operations, this position provides high level of administrative support to the Dean of Pierson College. Assists the Dean in the academic, personal and professional advising of students.

The Sr. AA II will work in-person, on campus. This is an 11-month role with one month of unpaid leave generally between mid-June to mid-July each year.

Required Skills and Abilities

Required Skill/Ability 1:

Historically, Pierson College students, staff, and faculty have been active in pursuing justice, equity, and fairness for all—both within Yale College and beyond its New Haven borders. We take our tradition seriously. Therefore, the individual who serves in this role must demonstrate an appreciation and respect for principles of diversity, equity, and inclusion. Ability to engage with diverse individuals (age, gender, nationality, race/ethnicity, profession, sexual orientation, etc.).

Required Skill/Ability 2:

Strong interpersonal skills, including a positive, welcoming attitude. Solid ability working in a team environment.

Required Skill/Ability 3:

Ability to engage in several tasks at the same time and ability to tolerate frequent interruptions.

Required Skill/Ability 4:

Ability to work independently and under pressure. Mature judgment when handling problems. Excellent written and oral communication skills. A writing sample will be required of all those who are interviewed.

Required Skill/Ability 5:

Strong computer skills including Microsoft Outlook, Word, and Excel. Demonstrated ability using Outlook for email and scheduling appointments.

Preferred Education, Experience and Skills:

Demonstrated experience with Workday expense reporting, Yale Message, and StarRez for support in housing management.

1. Strong computer skills, including proficiency in Microsoft Outlook, Word, and Excel; ability to quickly learn new systems.
2. Excellent written and oral communication skills, with experience in managing calendars and scheduling appointments. Proven experience as an administrative or executive assistant, particularly in a higher education setting.
3. High level of interpersonal skills, including a positive attitude and ability to work effectively in a team. Experience working with faculty, students, and parents in a consultative role.
4. Ability to handle multiple tasks simultaneously and tolerate frequent interruptions. Familiarity with expense reporting systems and student information systems.
5. Ability to exercise discretion and maintain confidentiality with sensitive materials.

Principal Responsibilities

1. Oversees and coordinates all administrative and program activities for the Residential College Dean's Office. Coordinates projects as directed by the Dean. 2. Establishes, selects, implements and coordinates Dean's office procedures, systems and schedule. 3. Advises students on University and college policies and procedures. Serves as a point of contact on academic regulations and advises students on appropriate procedures and processes. 4. Maintains confidential academic files for current and former students, including assembly and accuracy of updates. Works closely with the Faculty of Arts and Sciences Registrar's Office and Yale College Dean's Office concerning the maintenance of academic records of students. 5. Updates and confirms accuracy of academic reports and student lists compiled from several computer systems. 6. Confirms and reviews all appointed student records for fulfillment of all academic requirements of Yale College. 7. Manages letters of reference for students in keeping with Yale College policies and sends dossier materials at the request of students and alumni. 8. Coordinates and collaborates with Dean and student housing committee on room draw and housing issues. 9. Communicates with students, parents and alumni by mail, phone and in person. Answers basic and specialized questions, resolves problems, provides advice, etc. 10. Oversees, monitors and controls office budget and spending. 11. Works cooperatively to improve the residential and social life of the college community. Together with the Heads office, coordinates coverage for the college. 12. May perform other duties as assigned. Required Education and Experience Eight years of related experience, six of them in the same job family at the next lower level and a high school level education; or six years of related experience and an Associate's Degree; or two years of related work experience and a Bachelor's Degree; or an equivalent combination of education and related experience.

Job Posting Date

03/19/2026

Job Category

Administrative Support

Bargaining Unit

L34

Compensation Grade

Labor Grade E

Compensation Grade Profile

Hourly Range

$35.64

Time Type

Full time

Duration Type

Staff

Work Model

On-site

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.