Senior Air Freight Specialist

Job description:

Purpose of the Job

Focal Point of Contact with clients for freight related requests. Follow the end-to-end customer profile and maintain existing business. Procure the best rates from the airlines after identifying the best solution for the customer.

Job Description

• Coordinate with sales team, agents & Aramex offices to ensure all RFQ’s are answered & ensure to achieve their target.
• Communicate to sales, agents & Aramex offices for any new offers and/or promotions that customers can benefit from.
• Approach airline & vendors for net cost.
• Negotiate & follow the airlines policies, trucker, clearance vendors & push to for reduced costs.
• Maintain good relationship with vendors (airlines, trucking suppliers, packing companies) for proper handling.
• Up-load all quotations on system.
• Follow day to day shipments with airlines & vendors.
• Follow the payment flow to airlines & vendors in case any delays or discrepancies.
• Interfere with accounting team to facilitate any payment issues for vendors & airlines.
• Follow the files closing closely with invoicing & settle the cases showing losses or agents debates.

Job Requirements - Experience and Education

• Bachelor’s degree in logistics field will be preferable.
• 2-3 years relevant working experience freight forwarder (Export Air freight Sector is a must).
• Minimum 2 year experience with directly handling airline bookings.
• Good working knowledge in MS Office applications, especially MS Word and MS Excel. Knowledge in MS Access is a plus.
• Excellent knowledge of MS Excel intermediates to advance formulas and macros.
• Excellent verbal and written communication skills in English.
• Strong coordination skills among various work groups and with different levels.
• Good organizational and problem-solving skills.
• Proactive team player and able to work in a fast-paced environment.
• Flexibility to do overtime during certain time of the year.
• Work location in airport, so preferred residential nearby.