Senior Airport Services Agent - Jeddah

• Closing date: 25-Nov-2025

About the Role:

• Constant liaison with Check-in, transfer desk, and other related areas for the smooth acceptance of passenger.

• Liaises with check-in, transfer desk, and support Airport Services Supervisor in all areas.

• Escort and direct Arriving/departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding fates etc.

• Assist duty officer to handle company material and records.

• Liaison with GHA for quick processing of hotel and transfer passengers.

• Work with GHA and ensure smooth passenger handling.

• Assist passengers in regards to entry requirements, visas, residence permits etc.

• Ensure passengers are assisted smoothly through airport facilities.

• Performs other related duties, as assigned, for the purposes of ensuring the efficient and effective function of the work unit.

o be successful in this role you will need:

• Minimum 3 years of job-related experience required with at least 1 year of relevant experience in Airport Operations of a leading airline.

• Excellent communication skills with fluency in English language.

• High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.

• DCS experience and knowledge of ticketing is an advantage for this job

• Able to manage mishandled baggage services, including service recovery situations with customers.

• Ideally completed courses in Passenger Handling and Customer Services

• High level of computer literacy

• Excellent customer focus and service delivery.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community