Senior Analyst, Technology Risk – Business Services

JOB_REQUIREMENTS

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Employment Type

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Company Location

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Salary

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Key Performance Indicators

Participation in relevant service line specific EA community sessions to address the GRC requirements
Completion of Risk and Control Self-Assessments as per the agreed schedule
Remediation of Technology GRC risk issues as per the established timelines
Adequately monitor and supervise remediation of Technology Service Line risk issues as per the agreed timelines
Ontime completion of KRI reporting and GORM incident management reporting
Completion of regulatory reporting activities as per the timelines
Adherence to GRC automation initiatives implementation plans
Ontime completion of mandatory trainings and meeting certification requirement
Ensure external audit and regulatory certifications are completed on time without non-compliance (PCI DSS, KPMG Statutory Audit, Swift CSF and NESA)
Coordinate with service lines to gather RFI’s and management response for GIA (Group Internal Audit’s) on time.

Knowledge & Experience

6 or more years of working experience in IT Security, Risk and Governance practices.
Evidence of influencing senior stakeholders and dealing with external auditors and regulators
Excellent interpersonal skills and good oral and written communication skills
Good understanding of process models in ISO and industry standards relating to IT Security, Risk and Governance.
Good understanding of security and risk management in financial institutions.
Good understanding of innovations / trends in IT and fintech in particular
Recent experience in the governance of agile and other digital/innovation ways of working
Good experience of enforcing good governance across an outsourced IT resourcing model.
Strong analytical capabilities and knowledge of related tools and processes. Proven ability to handle volume detail and summarize effectively
Excellent knowledge all aspects of technology: infrastructure; operations, security, development, change/transformation, support, innovation, vendor management etc., and banking related processes especially risk management. Should have demonstrable experience of working in the majority of these domains.
Good understanding of technology processes across a full service IT organization. Should have demonstrable experience in these areas.
Good understanding of banking related environments – especially around high availability, data confidentiality, security etc.
Good understanding of project management to drive the team to deliver to objectives and to oversight the division’s change governance
Good understanding of technology trends to keep the policies and procedures ahead of the curve
Good knowledge in different IT process models (ITIL / ISO / COBIT etc.).
High Performance attitude and track record to evidence
Adequate forward planning and implementation of improvement initiatives
Budget and cost management
Utilization of resources – Effective utilization of staff to deliver planned and unplanned outcomes to agreed timelines
User satisfaction – Feedback from business units and other IT teams on the collaborative support provided by the unit
Quality – Availability of record of activities carried out by the unit, in compliance with quality assurance requirements
Risk management – Effective management of risks in the infrastructure operations
Vendor management – Efficient use of outsourced vendor teams. Performance of vendors as per committed SLAs
Staff development – Staff turnover, availability of skills, staff satisfaction, and talent management

Skills

Relationship management
Influencing skills
Big picture thinker with attention to details
Strong change and communication skills
Strong analysis skills
Strong interpersonal skills
Resource (time and people) management skills

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