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Senior Analytics/BI Developer
About Contour
Contour Software
has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
Summary:
We are seeking a Senior Analytics Developer to support integration of new systems into our analytics platform from data feeds to ongoing support. This role is responsible for ensuring data flow and quality, building and maintaining Power BI dashboards, and investigating and resolving data and reporting issues. The ideal candidate combines strong technical expertise in Power BI, Python, and data management with a service-oriented mindset, the ability to troubleshoot and support analytics solutions in production environments and the independence to lead and take actions when needed.
We are seeking a Senior Analytics Developer to support integration of new systems into our analytics platform from data feeds to ongoing support. This role is responsible for ensuring data flow and quality, building and maintaining Power BI dashboards, and investigating and resolving data and reporting issues. The ideal candidate combines strong technical expertise in Power BI, Python, and data management with a service-oriented mindset, the ability to troubleshoot and support analytics solutions in production environments and the independence to lead and take actions when needed.
Key Responsibilities:
- Support the onboarding and integration of new systems into existing analytics platforms.
- Be the go to person for ongoing technical support for existing customers and internal users of analytics and BI solutions.
- Design, develop, modify, and maintain Power BI dashboards and reports based on business and customer needs.
- Investigate, diagnose, and resolve data quality, data pipeline, and reporting issues reported by customers or stakeholders. Work with the reporting party through the process and the delivery of the correction.
- Perform root cause analysis of incidents and implement long-term fixes and systematics improvements.
- Use Python and SQL to analyze data, validate data pipelines, and support automation or data processing tasks.
- Work closely with business users, customers, data engineers, and analysts to gather requirements and deliver solutions.
- Ensure best practices in data modeling, performance optimization, and dashboard usability.
- Create and maintain documentation for dashboards, data sources, and support procedures.
- Provide guidance and technical leadership to junior team members when needed.
- Contribute to continuous improvement of data quality, reliability, technologies used and support processes.
Required Skills & Qualifications:
- Strong hands-on experience with Power BI (DAX, Power Query, data modeling, report design, performance tuning).
- Strong Python skills for data analysis, troubleshooting, automation, and data processing.
- Solid experience in data management and working with relational databases and large datasets.
- Strong SQL skills and good understanding of ETL/ELT processes.
- Proven experience troubleshooting and resolving production data and reporting issues.
- Experience supporting customers or business users with customer service mind set
- Ability to prioritize and manage multiple support and development tasks in parallel.
- Strong communication skills, with the ability to explain technical issues to non-technical users.
- Strong analytical and problem-solving skills with attention to detail.
Nice to Have:
- Experience with cloud data platforms (e.g., Azure, AWS, or similar).
- Familiarity with data governance, data quality frameworks, or support/incident management processes.
- Experience mentoring or providing technical leadership within a team.
- Passion and curiosity for data technologies and emerging artificial intelligence in analytics.
Exciting Benefits we offer:
- Market-leading Salary
- Medical Coverage – Self & Dependents
- Parents Medical Coverage
- Provident Fund
- Employee Performance-based bonuses
- Home Internet Subsidy
- Conveyance Allowance
- Profit Sharing Plan [Tenured Employees Only]
- Life Benefit
- Child Care Facility
- Company Provided Lunch/Dinner
- Professional Development Budget
- Recreational area for in-house games
- Sporadic On-shore training opportunities
- Friendly work environment
- Leave Encashment
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
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