Senior Associate - Scrum Master, Enterprise Agile Enablement Team

Location Designation: Hybrid - 3 days per quarter

Job Title

Senior Associate – Scrum Master, Enterprise Agile Enablement Team

Role Summary

The Senior Associate – Scrum Master, Enterprise Agile Delivery Tools supports the delivery, enhancement, and adoption of New York Life’s enterprise agile delivery tool ecosystem. This role serves as a Scrum Master for platform teams managing agile tooling while also supporting enterprise intake, roadmap execution, and adoption activities across NYL.

The role operates with defined guidance from leadership, partners closely with technology and business stakeholders, and focuses on execution excellence, transparency, and continuous improvement to ensure enterprise tools enable consistent agile delivery outcomes.

Key Responsibilities

Agile Delivery & Scrum Support

• Serve as Scrum Master for one or more platform teams delivering enterprise agile tools.
• Facilitate Agile ceremonies in alignment with NYL Agile standards (Sprint Planning, Standups, Reviews, Retrospectives).
• Track sprint commitments, dependencies, risks, and delivery metrics.
• Identify and escalate impediments impacting delivery timelines or quality.

Enterprise Tool Intake & Backlog Management

• Support the intake and refinement of requirements for enterprise agile delivery tools.
• Partner with stakeholders to clarify scope, acceptance criteria, and priorities.
• Maintain well-groomed backlogs aligned to agreed roadmaps and delivery plans.

Roadmap Execution & Delivery Support

• Assist in maintaining and executing tool-specific roadmaps aligned to NYL priorities.
• Coordinate delivery activities across design, development, testing, and release phases.
• Support dependency management across teams and shared services.

Training, Adoption & Enablement

• Support the development and delivery of training and enablement materials for enterprise agile tools.
• Assist with rollout planning, user onboarding, and adoption tracking.
• Collect user feedback and support continuous improvement initiatives.

Stakeholder Communication & Reporting

• Provide regular status updates on delivery progress, risks, and dependencies.
• Support preparation of leadership updates, dashboards, and metrics.
• Partner with leadership to ensure transparency and alignment.

Required Qualifications

• Bachelor’s degree or equivalent experience.
• 5 years of experience working with Agile delivery tools and frameworks.
• Hands-on experience as a Scrum Master or Agile delivery practitioner.
• Experience with enterprise agile tools (e.g., Jira, Jira Align, Azure DevOps, Rally).
• Strong understanding of Scrum and Agile principles.
• Ability to work across teams and manage competing priorities.
• Strong communication, facilitation, and organizational skills.

Preferred Qualifications

• Scrum certification (CSM, PSM, or equivalent).
• Experience supporting enterprise platforms or shared services.
• Exposure to financial services or regulated environments.
• Experience supporting training, enablement, or change initiatives.

Success Measures

• Agile ceremonies are executed consistently and effectively.
• Enterprise agile tools are delivered on time and adopted as intended.
• Stakeholders have clear visibility into delivery progress and priorities.
• Continuous improvements are identified and implemented based on feedback.

Pay Transparency

Salary Range: $100,000-$143,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

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Job Requisition ID: 93601