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Senior Associate, Strategy & Operations - Commerce Platform

New York, United States

About the Team

DoorDash Commerce Platform is our company's hypergrowth fulfillment platform serving restaurants, grocers, and retailers across the United States and abroad. DoorDash Commerce Platform allows restaurants, grocers, and retailers to enable ecommerce fulfillment for their first-party experiences.

As part of the Commerce Platform team, the Senior Associate will have the opportunity to help define, test and scale Commerce Platform's next biggest bets.

About the Role

As a Senior Associate on our Commerce Platform Growth Strategy & Operations team, you will play a critical role in driving our growth and success. As a direct owner of this segment, you will help us to build and execute on our growth strategy across some of the largest and most strategic clients. This includes helping us launch and scale our partnerships, finding product market fit, building strategic go to market strategies, and partnering cross-functionally to bring solutions forward.

We dream big and bring the newest products to market. On a typical day, you may work with team members to design experiments that improve quality and delivery operations, test the best new marketing strategies, address issues that enable our and our merchants' processes run efficiently, or dive into data to explain performance at the lowest level of detail and make sure we never stop growing. The ideal candidate for this role should be a self-starter with an entrepreneurial mindset, able to take ownership and create plans from scratch, and drive execution while obtaining cross-functional buy-in to achieve DoorDash Commerce Platform''s strategic goals.

You will report into a Manager in our Commerce Platform Restaurants team in our Platform Products organization.

You're Excited About This Opportunity Because You Will …

Build and own the business – Drive growth and adoption of some of our top priority projects
Business development – Develop and foster deep relationships with top priority merchant partners to iterate and grow the business. Key Merchant point of contact within the Strategy & Ops team
Go-to-market strategy – Build a strong understanding of product market fit, value proposition, pricing, and the competitive landscape, and help the team develop a go-to-market strategy based on these inputs. Grow a high-potential offering within a high-growth business.
Improve the product – Guide operational improvements for our merchant partners by understanding their needs and working with internal partners to design solutions throughout the product experience. Steer the Commerce Platform product roadmap informed by quantitative analysis and qualitative merchant feedback
Influence – Work cross-functionally with our Product, Engineering, Finance, Analytics, Support, Sales and Account Management teams to drive growth and scale.
Experiment – Evaluate and test various revenue, cost and quality drivers.

We're excited about you because…

You have a Bachelor's degree or higher
You have 3+ years of experience in consulting, strategy, or operations; high-growth/early-stage startup or entrepreneurial experience is a big plus
Your expert communication and interpersonal skills set you apart
You are a strong analytical thinker who can provide applicable recommendations out of a complex, sometimes murky, dataset
You have a bias towards action and are able to thrive in a fast-paced, constantly changing work environment
Your charisma allows you to excel at connecting with Merchants and internal teams to promote products and drive adoption
You crave responsibility and want to shape the vision and direction of the company
You're willing to get your hands dirty and you're open to feedback.
You're excellent at motivating potential partners to see the benefits DoorDash Commerce Platform will bring to their business

We expect this position to be filled by 12/7/2025.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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