We are looking for a Senior Barista.
Job Summary:
The Senior Barista is responsible for ensuring excellent customer service, maintaining high-quality standards for coffee and other beverages, and supervising junior staff members. This role involves both hands-on barista work and leadership duties, ensuring the smooth operation of the café.
Key Responsibilities:
- Customer Service:
- Greet and engage customers, providing a welcoming atmosphere.
- Take orders accurately and efficiently.
- Address customer inquiries and resolve complaints in a professional manner.
- Coffee and Beverage Preparation:
- Prepare and serve high-quality coffee and espresso-based drinks, following established recipes and techniques.
- Maintain consistency in beverage preparation.
- Experiment with and introduce new beverage recipes.
- Team Leadership:
- Train and mentor junior baristas on coffee-making techniques, customer service, and safety procedures.
- Supervise daily operations and ensure staff adherence to company policies.
- Schedule shifts and manage daily staff rosters.
- Quality Control:
- Monitor inventory levels and place orders for coffee beans, milk, syrups, and other supplies.
- Ensure the cleanliness and maintenance of coffee machines and equipment.
- Conduct regular quality checks to maintain high standards.
- Operational Duties:
- Assist in opening and closing the café, including cash handling and balancing the till.
- Ensure compliance with health and safety regulations.
- Handle administrative tasks as required by the manager.
- Qualifications:
- Proven experience as a barista, with a deep understanding of coffee brewing techniques and equipment.
- Strong leadership and team management skills.
- Excellent communication and customer service skills.
- Ability to multitask and work efficiently under pressure.
- Knowledge of health and safety regulations related to food and beverage service.
Preferred Qualifications:
- Certification in barista training or coffee preparation.
- Experience in a supervisory or senior barista role.
- Working Conditions:
- Ability to stand for long periods and perform physically demanding tasks.
- Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays.
Compensation:
- Competitive salary based on experience.
- Benefits package (if applicable).
Job Type: Permanent
Pay: AED3,000.00 - AED3,500.00 per month
Ability to commute/relocate:
- Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Senior Barista: 5 years (Required)