Senior Barista

The Senior Barista is responsible for delivering high-quality coffee beverages, ensuring exceptional customer service, and supporting daily café operations. This role includes mentoring junior baristas, maintaining product standards, managing workflow during peak hours, and assisting management with inventory and operational tasks.

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Key Responsibilities

Coffee Preparation & Service

• Prepare and serve specialty coffee and beverages according to company standards.
• Ensure consistency in taste, presentation, and quality of all drinks.
• Maintain deep knowledge of coffee beans, brewing methods, and equipment.

Customer Experience

• Provide friendly, professional, and efficient service to all customers.
• Handle customer inquiries, feedback, and complaints effectively.
• Build relationships with regular customers to enhance loyalty.

Team Leadership

• Train and mentor new and junior baristas.
• Supervise staff during shifts and ensure smooth workflow.
• Lead by example in professionalism, hygiene, and service standards.

Operations & Hygiene

• Ensure cleanliness and organization of the café, bar area, and equipment.
• Monitor stock levels and assist with ordering supplies.
• Follow health, safety, and food hygiene regulations at all times.

Equipment Management

• Operate, clean, and maintain espresso machines, grinders, and brewing equipment.
• Report technical issues promptly to management.

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Requirements & Qualifications

• Proven experience as a Barista (typically 2–4+ years).
• Prior leadership or supervisory experience preferred.
• Strong knowledge of coffee preparation techniques and latte art.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and handle pressure.
• Flexibility to work shifts, weekends, and holidays.

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Key Skills

• Coffee expertise & sensory knowledge
• Leadership and team training
• Customer service excellence
• Time management & multitasking
• Attention to detail
• Problem-solving ability

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Preferred Certifications (Optional)

• Barista certification or specialty coffee training
• Food safety / hygiene certification

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Performance Indicators (KPIs)

• Beverage quality and consistency
• Customer satisfaction scores
• Speed of service
• Team performance and training effectiveness
• Waste control and inventory accuracy

AVALIBLE IN UAE DRIVING LICENSE MUST REQUIRED

MIINIMUME EXP 5 YEAR

Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month