Key Responsibilities
- Prepare and serve consistent, high-quality espresso-based and other hot/cold beverages according to Wala Offee standards.
- Lead and support junior baristas: train on recipes, latte art, customer service, and equipment handling.
- Oversee daily coffee bar operations, including opening/closing, cleanliness, hygiene, and display standards in line with UAE F&B regulations.
- Monitor stock levels, place requisitions, and reduce wastage of coffee, milk, syrups, and other consumables.
- Handle customer queries, resolve complaints, and ensure a welcoming guest experience at all times.
Requirements (UAE Focus)
- Minimum 2 years proven barista experience in the UAE; previous senior or shift-leader barista role preferred.
- Strong knowledge of specialty coffee, brewing methods, grinder calibration, and basic machine troubleshooting.
- Familiarity with UAE café environment, including basic food safety and hygiene practices.
- Good communication skills in English; other languages are an advantage in UAE’s multicultural market.
- Ability to work shifts, weekends, and peak hours while maintaining high service standards.
Preferred Qualifications
- Experience training or mentoring baristas in a specialty coffee shop or branded café.
- Basic POS and cash-handling skills and ability to coordinate with café management on daily reports.
- Relevant coffee or barista certifications from recognized training centers (local or international).
Job Type: Full-time
Pay: AED3,500.00 - AED5,000.00 per month