Senior Business Analyst

Role: Business Analyst – Digital Solutions (Atlassian)

Job type: Full Time Employment

Job Mode/ Location: WFH/ Remote

Job Description:

Serve as a liaison between engineering teams and business stakeholders for all Atlassian-related

tools. Define requirements, optimize workflows, and contribute to roadmap delivery.

Tools: Jira (JSM, Software), Confluence, Loom, Marketplace Apps (Script Runner, JMWE, JXL,

Structure), GitLab, REST APIs

Key Responsibilities:

Requirements Elicitation and Analysis: Work closely with business stakeholders across various

departments to understand their search needs, pain points, and desired outcomes. Elicit, analyse,

and document detailed business requirements.

Technical Translation: Translate business requirements into clear and concise technical specifications

for the engineering team, including user stories, acceptance criteria, and data flow diagrams.

Collaborate with engineers to ensure requirements are understood and implemented correctly.

Product Roadmap Contribution: Contribute to the product roadmap by identifying opportunities for

improvement and innovation based on user feedback, market trends, and business goals.

User Acceptance Testing (UAT): Develop and execute UAT plans to validate that implemented

features meet the defined business requirements and provide a positive user experience.

Communication: Communicate effectively with both technical and non-technical audiences. Prepare

and deliver presentations, reports, and other communication materials related to the platform's

features, updates, and benefits. Maintain clear and consistent communication with stakeholders

throughout the product development lifecycle.

Data Analysis: Analyse platform usage data to identify areas for improvement and measure the

effectiveness of new features.

Stakeholder Engagement: Identify and engage key stakeholders across departments affected by

technology implementations.

Change Impact Assessment: Analyse the potential impact of new technologies on existing

workflows, processes, and job roles.

Communication and Training: Develop and deliver communication plans and training programs to

prepare employees for technology adoption.Resistance Management: Address concerns and resistance to change, fostering a positive attitude

towards new technologies.

Adoption and User Engagement: Drive user adoption of technology solutions through effective

change management strategies and ongoing support.

Business Analysis:

Needs Analysis: Understand business needs and challenges that can be addressed with technology

solutions.

Requirements Gathering: Elicit and document detailed requirements for technology systems,

collaborating with technical teams and business stakeholders.

Process Optimization: Analyse existing business processes and identify opportunities for

improvement through technology.

Data Analysis: Analyse data related to technology implementation, including user feedback,

performance metrics, and business outcomes.

Solution Evaluation: Assess the effectiveness of technology solutions in meeting business objectives

and identify areas for improvement.

Qualifications:

5–7 years of experience as a Business Analyst in agile and DevOps environments.

Strong understanding of Jira and Confluence use cases and configurations.

Experience documenting workflows, user permissions, data integration points, and APIs.

Excellent analytical, facilitation, and communication skills.

Familiarity with Agile delivery processes and related tooling ecosystems.

Ability to bridge business needs with technical constraints to influence successful implementations.

Job Types: Full-time, Permanent

Pay: ₹2,500,000.00 - ₹3,000,000.00 per year

Benefits:

• Health insurance
• Internet reimbursement
• Provident Fund
• Work from home

Work Location: Remote