Senior Business Analyst

Job Summary

The Senior Business Analyst plays a critical role in bridging business needs and technology solutions. The role involves leading business analysis activities, gathering and documenting complex requirements, optimizing business processes, and supporting the successful delivery of strategic initiatives and digital transformation projects.

Key Responsibilities

• Lead end-to-end business analysis activities across multiple projects and stakeholders.
• Elicit, analyze, validate, and document business, functional, and non-functional requirements.
• Translate business needs into clear specifications, user stories, and process flows.
• Conduct gap analysis and impact assessments for new systems or enhancements.
• Collaborate with business units, IT teams, vendors, and project managers to ensure alignment.
• Support solution design, testing, UAT, and implementation phases.
• Develop and maintain business process models (AS-IS / TO-BE).
• Ensure solutions meet business objectives, regulatory requirements, and quality standards.
• Mentor junior business analysts and contribute to BA standards and best practices.

Required Qualifications & Skills

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or related field.
• 5–8+ years of experience as a Business Analyst, including complex or enterprise-level projects.
• Strong experience in requirements gathering and stakeholder management.
• Proficiency in business analysis tools and techniques (e.g., BPMN, UML, user stories, BRD, FRD).
• Experience working with Agile, Scrum, or Waterfall methodologies.
• Excellent analytical, communication, and problem-solving skills.

Preferred Qualifications

• Experience in digital transformation, ERP, CRM, or large-scale IT systems.
• Professional certifications (CBAP, PMI-PBA, or equivalent).
• Experience in regulated or large enterprise environments.

Key Competencies

• Strategic thinking
• Stakeholder engagement
• Process improvement
• Data-driven decision-making
• Leadership and mentoring