Senior Business Analyst (Cairo) - Sweden

We are excited to announce an opening for a Senior Business Analyst position at Elisa Polystar! The Senior Business Analyst plays a crucial role as part of the Professional Services team

Why consider Elisa Polystar?

We are a global software company with HQ in Sweden, an office in Cairo and operating in 20+ countries. We specialize in analytics and assurance software for telecommunication companies – we have running business with 100+ telecom clients. We are part of Elisa Group.

What will you be doing?

Key Responsibilities include:

• Help Elisa Polystar customers make the most of their investments by providing deep telecom knowledge.
• Tailor our products for specific customer use cases, operational needs and processes.
• Close cooperation with our Development and Product teams in defining product feature development needs
• Driving the development and refinement of our KALIX Portal Suite for Network Analytics and Service Assurance.
• Customize the Kalix tool to meet diverse telecom needs, including roaming, device analytics, customer care, network monitoring (NOC)
• Work closely with the Product department to drive Kalix tool development
• Collaborate with various departments to ensure alignment on business goals.

Stakeholder Management:

• Maintain strong relationships with customers and partners.
• Share customer insights for informed business decisions.
• Collaborate with Sales to support RFQs and demos, ensuring tailored solutions for customers.

Qualifications:

• Deep Knowledge in Mobile Telecommunication Signalling, with a minimum of 7 years of relevant experience.
• Excellent all-round knowledge about Mobile Networks/Technology.
• Experience from the Telecommunication sector from a Vendor or Operator perspective
• Understanding the specific needs and challenges of telecom operators from an Operational Support System (OSS) perspective.
• Solid understanding of telecom business drivers.
• Solid understanding of service delivery and project roll-out.
• Experience in working with Elisa Polystar systems or similar

Other Requirements:

• Traveling is required in this role at approximately 10%.
• For the final candidate, a background check is required.
• The hiring is done via a local company into full-time employment.

Location at New Cairo, Egypt.

Interested? Great to hear - we look forward to hearing from you!