Senior Business Analyst / Product Owner – IoT Mobile Applications

Role description

Job Title: Senior Business Analyst / Product Owner – IoT Mobile Applications
Experience Level: 15+ Years
Department: Product & Digital Solutions
Location: USA Plano – Onsite with client-facing responsibilities

Role Overview

We are seeking a seasoned Business Analyst with 15+ years of experience to serve as the bridge between business, customers, UX, and engineering teams. The ideal candidate has deep expertise in mobile application development for IoT devices, specifically companion apps, and strong domain knowledge in manufacturing, EV battery charging, or related industrial IoT ecosystems.

You will operate as the Product Owner for a strategic IoT mobile platform, driving product vision, user story creation, and end-to-end delivery while acting as the primary onsite face of the product team in the USA.

Key Responsibilities

Product Ownership & Strategy

• Own and maintain the product backlog for IoT companion mobile applications supporting connected devices in manufacturing or EV charging domains
• Define product vision, roadmap, and release plans in collaboration with business stakeholders, architects, and engineering leadership
• Prioritize features based on business value, technical feasibility, and strategic alignment
• Serve as the primary decision-maker for scope, acceptance criteria, and release content

Requirements & User Story Management

• Lead discovery workshops with customers, operations, and engineering to elicit business and technical requirements
• Translate complex IoT device behaviors, telemetry data, firmware constraints, and cloud interactions into clear, testable user stories
• Create detailed user stories with acceptance criteria, edge cases, API contracts, and device state diagrams
• Drive story grooming, sprint planning, and backlog refinement sessions with cross-functional teams
• Ensure traceability from business objectives to epics, features, stories, and test cases

Stakeholder & Customer Engagement

• Act as the onsite face of the product team with customers, partners, and field teams across the USA
• Gather and synthesize voice-of-customer feedback from manufacturing plants, EV charging operators, and end users
• Present demos, roadmaps, and release updates to executive stakeholders and customers
• Manage expectations and negotiate scope, timeline, and trade-offs with business and technical teams

Cross-Functional Collaboration

• Partner with UX/UI designers to define mobile app workflows for device onboarding, provisioning, remote monitoring, s, OTA updates, and diagnostics
• Work closely with mobile engineers, cloud architects, firmware teams, and QA to ensure technical feasibility and consistent implementation
• Collaborate with data, security, and compliance teams on telemetry, user privacy, and industry standards like ISO 15118, OCPP, or MQTT
• Coordinate with manufacturing and operations to align digital features with physical device capabilities and factory processes

Delivery & Execution

• Drive agile ceremonies and ensure timely delivery of high-quality mobile releases for iOS and Android
• Validate features against acceptance criteria through UAT with customers and internal stakeholders
• Analyze post-release metrics, app analytics, crash reports, and device connectivity data to identify improvements
• Support go-to-market activities, training materials, and customer onboarding documentation

Required Qualifications

Experience

• 15+ years as a Business Analyst, Product Owner, or Product Manager in software/mobile application development
• 5+ years specifically in mobile apps that connect to hardware devices via BLE, Wi-Fi, or cellular
• Proven experience executing Product Owner responsibilities in Agile/Scrum environments
• Must have delivered products from concept to launch and managed them post-production
• Prior USA-based, customer-facing experience required; ability to travel to client sites up to 25%

Domain Knowledge

• Strong understanding of at least one:
• • EV Ecosystem: Battery management systems, EV charging stations, OCPP/ISO 15118, energy management, telematics
  • IoT Platforms: Device shadows, digital twins, telemetry ingestion, command & control, OTA firmware management
• Familiarity with hardware-software interaction constraints: latency, offline modes, provisioning, error states

Technical Skills

• Expert in writing user stories, use cases, process flows, and sequence diagrams for mobile + IoT systems
• Proficient with JIRA, Confluence, Figma, Miro, or similar agile and design tools
• Working knowledge of mobile app architecture, REST/GraphQL APIs, MQTT, cloud platforms AWS IoT/Azure IoT Hub/GCP
• Ability to read API specs, JSON payloads, and discuss technical trade-offs with engineers and architects
• Understanding of mobile analytics, crashlytics, and A/B testing frameworks

Skills
Mandatory Skills : Flutter, Ionic, Native Android, Native iOS
Good to Have Skills : Protocols-MQTT
Other details

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):

Benefits and Perks:

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Benefits
Compensation range: $120,000.00 to $150,000.00 per year
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/