Role Overview
We are currently looking for Senior Business Analyst who will be the voice of the Client's business requirements within the delivery team. This person elicits, documents, and manages all functional requirements for system improvements, ensuring that every development sprint begins with formally approved, clearly specified requirements rather than verbal instructions. In a contract where the scope of enhancements is deliberately open-ended ( "by way of example, not exhaustive" is the tender's language), the BA is the critical control layer nothing goes into development without a written requirement and written client approval.
Key Responsibilities
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Act as the primary interface between client stakeholders and the development team for all requirements
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Elicit, document, and prioritize functional requirements for system improvements regularly through
structured workshops and interviews
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Produce formal functional specifications BRDs, user stories, process flow diagrams in Arabic before any
development sprint begins; no sprint starts without written, approved specifications
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Own and operate the change order process: classify all incoming requests, document scope impact, obtain
written client written approval before any change is executed
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Facilitate regular backlog prioritization sessions with client stakeholders translate client priorities into a
ranked, achievable sprint backlog
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Coordinate UAT: write UAT test scenarios in Arabic aligned to business objectives (not just technical test
cases), support users during testing, document acceptance formally
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Identify integration requirements map data flows and functional dependencies with internal client systems and external government services.
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Contribute to periodic administrative reports alongside the Project Manager
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Maintain the requirements traceability matrix throughout the contract
Minimum Qualifications
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Fluent Arabic Speaker is a Must.
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Bachelor's degree in Computer Science, Information Systems, Business Administration, or equivalent
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10+ years of professional business analysis experience this is an expert-level role
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Experience in government IT projects in Saudi Arabia required; client-level stakeholder management
Preferred
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Experience with document management or correspondence systems beneficial (directly relevant to both
systems)
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Familiarity with Saudi DGA e-government standards and SDAIA digital transformation policies preferred
Required Technical Skills
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Business requirements documentation BRD, FRD, Functional Requirement Specifications; all produced
formally in Arabic
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Process mapping BPMN swimlane diagrams, workflow analysis, as-is / to-be state documentation
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User story writing and backlog management Agile context; writing clear acceptance criteria that
developers and QA can work from
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UML diagrams use case diagrams, activity diagrams, sequence diagrams (at communication level, not
engineering level)
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Stakeholder interview facilitation structured elicitation techniques, requirement workshop design
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Government e-service process standards DGA e-government guidelines, Saudi SDAIA digital
transformation policies
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Enterprise system analysis sufficient understanding of .NET web application architecture to write feasible
requirements; knows what is a configuration change vs. a development item
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Change management documentation change order templates, scope impact assessment, written
approval workflows
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UAT planning test scenario design accessible to non-technical end users; acceptance criteria that client
staff can evaluate
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Document management system concepts ISO 14641 awareness is directly relevant to the Archiving
System (electronic document management standard)
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Arabic document production all client-facing requirements, specifications, meeting minutes, and reports
in formal government Arabic
Key Soft Skills
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Exceptional Arabic communication written reports, meeting minutes, and functional specifications must
meet the standards expected in a formal government environment
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Active listening surfaces unstated constraints, hidden requirements, and political sensitivities that
stakeholders do not say directly
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Bridge-building the BA translates technical constraints into business language for stakeholders and
business needs into technically feasible specifications for developers; both directions must be accurate
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Prioritization and negotiation manages competing demands from multiple client departments without
over-committing the delivery team
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Structured and disciplined operates in a high-accountability environment where every requirement, every
approval, and every change must be traceable and documented