Senior Client Server Software Analyst

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Job Description

Serve as a technical subject matter expert to others while performing the following tasks: plan, design, develop, modify, implement, support, and troubleshoot applications. Also required to conceive and design new processes and solutions to meet business needs while ensuring the technical and business direction of the organization are not compromised.

Key Responsibilities

• Conceives, designs, and creates wholly new knowledge concepts, tools, processes, and solutions in technical skill area

• Collaborates with internal and external clients including specialized technicians, business process experts, vendors, and business partners

• Develops and implements coding changes for fixes

• Supports routine and ad-hoc data requests as well as special projects.

• Develops and assists in conversion and system implementation plans.

• Recommends changes in development, maintenance and system standards.

• Acts as the highest tier of support by providing training and guidance to team members.

• Identifies emerging issues, their impact on the business, and advises leadership/development teams in the development of solutions offerings by identifying, resolving and recommending solutions to complex problems

• Provides on-call support and works with technical groups, quality assurance, and customer support groups to resolve application related problems

Required Skills

• Ability to organize multiple tasks for self and react to shifting priorities without compromising projects
• Ability to interact diplomatically with a variety of individuals on all levels
• Ability to effectively communicate with technical and non-technical groups
• Ability to provide technical leadership on projects
• Excellent interpersonal, organizational, customer service, presentation, and communication skills
• Exhibits energy, strong desire to achieve, appropriately high dedication level
• Able to use a systematic approach in solving problems through analysis of problem and evaluation of alternate solutions
• Able to use logic, mathematics, or other problem solving tools in data analysis or in generating solutions
• Possesses strong written and verbal communication skills in order to provide input into the Statement of Work and Scope Change documents
• Able to create detailed design documents, unit test plans, status updates, and other development deliverables.
• Competent to work at the highest technical level of all phases of applications systems analysis and programming activities

Required Experience

• Bachelor's degree in Computer Science (or similar), technical certification or equivalent work experience
• 5 years of application programming and analysis experience
• Advanced knowledge in technical skill area
• Broad IT expertise with insight into technology
• Expert knowledge of all phases of applications systems analysis and programming
• Payments industry knowledge is preferred (Credit and Debit card processing)
• Unix/AIX, C, C++, Shell scripting is a plus
• Experience in mainframe vCOBOL/CICS
• Mainframe JCL/PROCS/dataset navigations
• Mainframe toolsets such as ISPF
• Experience with change management tools such as CVS process
• Knowledge with scheduling packages such as $Universe, CA7 or other similar packages

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.