Senior Commercial Lines Account Manager

Job Title: Senior Commercial Lines Account Manager

Job Type: Full-Time

Work Address: Lake Zurich, IL (Hybrid)

About the Role

The Senior Commercial Account Manager is responsible for managing a book of commercial lines business, providing high‑level service and consultation to clients, and supporting producers with retention and growth. This role is ideal for someone who thrives in a fast‑paced environment, has deep commercial P&C expertise, and wants to be part of a supportive and high‑performing team.

Key Responsibilities Client Management

• Serve as the primary point of contact for all client service needs.
• Manage renewals from start to finish: marketing, quoting, analysis, proposal preparation, and delivery.
• Provide coverage recommendations and risk management guidance to clients.
• Handle policy changes, certificates, evidence of insurance, audits, billing questions, and claims support.
• Conduct periodic account reviews and proactively identify coverage gaps or improvement opportunities.

Qualifications

• 5+ years of Commercial Lines account management experience in an independent agency setting (required).
• Strong knowledge of commercial P&C coverages including:
• General Liability
• Commercial Auto
• Property
• Workers Compensation
• Umbrella / Excess
• Professional Liability / Cyber / D&O/ Fiduciary / Crime / Ocean Marine
• Active Illinois Property & Casualty License.
• Experience with carrier rating portals and agency management systems.
• Strong organizational skills and the ability to manage multiple deadlines.
• Excellent communication skills—professional, clear, and client‑focused.
• High attention to detail and commitment to accuracy.
• Positive team‑oriented attitude and a commitment to client service excellence.

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: Hybrid remote in Lake Zurich, IL 60047