Senior Design Specialist | Garden City

Client Experience & Studio Leadership (Non Management)
Ethan Allen Retail, Inc.
Garden City, NY (Long Island)

Lead the client experience behind one of Ethan Allen’s top performing Design Centers.
The Garden City Design Center is the Long Island Ethan Allen flagship location, supported by a highly tenured team of professional Interior Design Consultants and over 50 years of service to the community.

We are seeking a specialist to fill the Senior Design Coordinator role, which plays a pivotal leadership through influence role—supporting designers, elevating the client journey, and ensuring operational excellence in a luxury design environment.

This is not a management position, but it does require leadership experience, confidence, and the ability to guide, influence, and support others in a fast paced, high performance showroom.

WHY YOU’LL LOVE THIS ROLE

• Leadership impact without direct people management
• High visibility and partnership with an elite design team
• Strong earning potential with base pay plus monthly bonus
• A respected, long term career role within a premier luxury brand
• Creative, client facing work balanced with operational ownership

WHAT YOU’LL DO
Client Experience & Sales Support

• Serve as a polished, confident first point of contact for design clients
• Educate clients on Ethan Allen’s complimentary design services and introduce them to Design Consultants through warm handoffs and scheduled appointments
• Support designers with proposals, presentations, quotes, and order placement
• Maintain proactive client communication regarding appointments, order status, and follow through

Design Team Leadership & Support

• Act as a senior support partner to a team of 8 Interior Design Consultants
• Lead or assist with daily business huddles and weekly training meetings
• Serve as a resource for best practices, workflow consistency, and client escalation resolution
• Stay current on design trends, materials, and color to support relevant design solutions

Operations & Order Management

• Generate proposals and purchase orders using the point of sale system
• Review and monitor open order reports, workroom logs, and backorder updates
• Coordinate service matters between the Design Center and Retail Service Center
• Process returns, cancellations, and transaction adjustments as needed

Showroom & Visual Standards

• Support visual merchandising standards throughout the showroom and design studios
• Assist with inventory receiving, tagging, replenishment, and quarterly cycle counts
• Ensure design studios and client areas reflect a luxury level presentation

Administrative & Financial Support

• Process cash transactions, deposits, end of day reporting, and blind cash balancing
• Maintain CRM records, project logs, and reference materials
• Assist with clerical and documentation support as needed

THIS ROLE IS A GREAT FIT IF YOU:

• Enjoy leading through collaboration rather than direct authority
• Are highly organized and thrive in multi project environments
• Take pride in delivering elevated customer experiences
• Bring confidence, polish, and professionalism to client interactions
• Want strong earning potential without carrying a personal sales quota

QUALIFICATIONS

• 5+ years of experience in luxury retail, design support, client services, hospitality, or sales driven environments
• Proven leadership experience (formal or informal)
• Strong organizational, communication, and interpersonal skills
• Professional, stylish appearance and positive, solutions oriented mindset
• Ability to work a 40-hour retail schedule which will include weekends and holidays, as needed.
• Valid driver’s license or approved alternative transportation

COMPENSATION HIGHLIGHTS

• Senior Coordinator Base pay: $20-25 per hour (paid bi weekly)
• Bonus opportunity tied to showroom performance (paid monthly)
• Typical annualized earnings range (base pay + monthly bonus): $65,000 – $95,000

BENEFITS
Ethan Allen offers a comprehensive benefits package designed to support your health, financial well being, and work life balance, including:

• 401(k) with employer contributions
• Multiple medical plans with prescription coverage
• Health Savings Account with employer contributions
• Dental and vision plans
• Life and disability insurance
• Paid Time Off
• Employee Purchase Program
• Commuter benefits
• Employee Assistance Program
• Optional voluntary insurance offerings

APPLY
Apply online or email your resume and cover letter directly to:
Gina Earley – Hiring Manager
Gina.Earley@ethanallen.com

Meet our Garden City team:
www.ethanallen.com/gardencity