Senior Director and Head of Technology Portfolio & Delivery Management

About GNC

Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!

What We're Looking For:

At GNC we embrace a “Live Well” philosophy, fostering a dynamic environment where innovation meets passion. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge products they deserve. We are looking for an individual who is excited and eager to play a pivotal role in driving excellence in the health and wellness industry. This position offers the opportunity to engage in a collaborative environment where you will make a personal impact every day.

We are seeking a Senior Director and Head of Technology Portfolio & Delivery Management to lead enterprise-wide technology planning, prioritization, and delivery execution across a complex, fast-moving retail organization. This role is responsible for ensuring technology investments are aligned to business strategy, delivered predictably, and optimized for value, cost, and speed.

This leader will partner closely with Technology, Product, Data, Ecommerce, Finance, and Business leaders to establish portfolio governance, delivery standards, and operating cadence—while driving transparency, accountability, and execution excellence across all major initiatives.

Reporting directly to the EVP, Chief Digital & Technology Officer, this role is one of the few positions within Technology with end-to-end visibility and purview across all domains - including digital, product, data, engineering, and enterprise platforms. As a result, it is a high-visibility role that operates at the center of execution, prioritization, and leadership decision-making.

This is not a passive PMO or reporting function. The role combines strong operator chops with strategic judgment -owning how work is planned, funded, sequenced, governed, and delivered. It acts as the connective tissue across technology and business leadership, driving execution rigor, surfacing risks early, and ensuring commitments are met without sacrificing agility or quality.

What You'll Do:

This is a Full-Time Salary Position

The Senior Director and Head of Technology Portfolio & Delivery Management is a senior operating leader responsible for running a tight, modern, disciplined delivery engine across GNC's technology organization while ensuring that technology investments translate into measurable business outcomes.

• Portfolio & Prioritization Leadership: Own the end-to-end technology portfolio management process, ensuring alignment between enterprise strategy, product roadmaps, and delivery capacity. Partner with senior leaders to drive clear prioritization, sequencing, and tradeoff decisions.
• Execution & Operating Rhythm: Run a tight operating cadence across the technology organization, ensuring predictable delivery, clear ownership, and early identification of risks and dependencies. Hold leaders accountable for commitments while enabling rapid decision-making and course correction.
• Product-Led & Agile Enablement: Advance a product-led delivery model by shaping how teams plan, fund, and measure work. Support adoption of agile and modern delivery practices while maintaining accountability for commitments and results.
• Outcome & Value Realization: Ensure initiatives are grounded in clear business objectives, success metrics, and value hypotheses. Track delivery against outcomes, benefits realization, and strategic intent, not just milestones.
• Technology Financial Management: Partner with Finance and Technology leadership on investment planning, capacity management, and spend transparency. Help leaders understand the cost, return, and tradeoffs of technology decisions.
• Executive Partnership & Influence: Act as a trusted advisor to the CDTO and other senior technology and business leaders. Prepare and frame executive communications, decision materials, and progress updates with clarity and credibility.
• Process, Tooling & Continuous Improvement: Design and evolve lightweight, fit-for-purpose processes, standards, and tools that improve delivery effectiveness without creating bureaucracy. Continuously raise the maturity of portfolio and delivery management practices.
• Team Leadership & Capability Building: Build, lead, and develop a high-performing team responsible for portfolio management, delivery enablement, and execution discipline. Foster a culture of ownership, pragmatism, and continuous improvement.
• Other duties as assigned.

What Success Looks Like

• Technology delivery is predictable, disciplined, and transparent
• Priority initiatives ship on time with fewer surprises and less rework
• Leaders have confidence in plans, forecasts, and execution commitments
• Portfolio tradeoffs are explicit, data-driven, and aligned to strategy
• Agile and product-led practices improve speed and quality rather than dilute accountability

Environmental Factors & Working Schedule:

• Hybrid work environment, 4 days in-person attendance (Pittsburgh, PA) in addition to ability to work remotely.
• Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear
• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
• Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
• Specific vision abilities required by this job include long periods of computer screen usage, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• The noise level in the work environment is usually low/moderate

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

QUALIFICATIONS:

• Bachelor's degree in Business, Engineering, or a related field; advanced degree (MBA or Master's) preferred
• 12+ years of experience in technology delivery, portfolio management, or large-scale transformation roles
• Demonstrated success operating in senior, enterprise-facing leadership roles with significant influence
• Strong grounding in agile, product-led, and modern delivery models
• Experience managing complex technology portfolios across multiple domains
• Deep understanding of technology financials, capacity planning, and investment tradeoffs
• Exceptional executive presence, communication, and stakeholder management skills
• Proven ability to drive clarity and execution in ambiguous, fast-moving environments
• Experience with Retail technology strongly preferred

LEADERSHIP ATTRIBUTES:

• Outcome-oriented with a strong bias for action
• Comfortable, challenging constructively and surfacing hard truths
• Systems thinker who balances rigor with pragmatism
• Trusted partner to executives
• Passion for building modern, high-performing technology organizations

Additional Details :
Benefit Offerings: Medical, Dental, Vision, STD, LTD, Paid Company Life Insurance, 401K program with company match, 30% employee merchandise discount on GNC products & 20% employee discount on 3rd party products, Monthly Free Product Offers, and access to the Employee Assistance Program.
Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.