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Frontline Education

Senior Director, Product Management

Description

Senior Director, Product Management

Location: Remote; Hybrid to Wayne, PA; Hybrid to Naperville, IL

How You'll Contribute to Our Mission

The Senior Director of Product Management is a senior product leader responsible for defining

and driving the strategy, outcomes, and evolution of a mission-critical product domain at

Frontline Education.

This role carries Senior Director scope due to the strategic importance, scale, and complexity of

the domain, as well as the level of decision-making, influence, and accountability required —

not because of portfolio breadth or generalized ownership. You will operate at an executive

altitude, shaping high-impact product decisions that materially affect customers, the business,

and Frontline’s long-term direction.

As part of Frontline’s empowered product organization, you will enable Product Managers,

Designers, and Engineers to operate with clarity, autonomy, and accountability. You will ensure

discovery, delivery, and learning are tightly connected, and that teams consistently solve the

right problems with measurable results.

How You'll Drive Success

Strategic Domain Leadership

Own the long-term product strategy for a highly complex, high-impact product domain that is

central to Frontline’s mission and business performance.

Translate company strategy into domain-level bets, defining clear problem statements,

hypotheses, and success metrics.

Make high-stakes product decisions that balance near-term outcomes with long-term

scalability, quality, and product health.

Serve as the primary product authority for the domain, providing clarity and direction in

ambiguous or high-risk situations.

Outcome Accountability

Be accountable for material customer and business outcomes within the domain, such as

retention, adoption, revenue influence, operational efficiency, risk reduction, or customer

satisfaction.

Define success metrics that are reviewed at senior and executive levels, ensuring transparency

and evidence-based decision-making.

Continuously assess product performance and adjust strategy based on data, customer insight,

and market signals.

Empowered Team Enablement

Lead and coach Product Managers operating in an empowered product model, ensuring strong

ownership from discovery through delivery.

Ensure teams have the context, constraints, and clarity needed to make high-quality decisions

independently.

Champion continuous discovery practices so teams deeply understand customer problems

before committing to solutions.

Act as an escalation point for complex trade-offs, prioritization conflicts, and cross-team

dependencies without absorbing day-to-day execution.

Cross-Functional Influence

Partner closely with Engineering and Product Design leaders to align on technical feasibility,

experience quality, and delivery sustainability.

Influence priorities across Go-To-Market, Customer Success, Finance, and Operations through

insight, data, and clear articulation of impact.

Represent the domain in executive forums, ensuring leadership has a clear understanding of

risks, opportunities, and outcomes.

Support strategic customer engagements and high-visibility initiatives where product

leadership is critical.

Discovery, Delivery & Quality

Ensure discovery and delivery are integrated, with fast feedback loops between customer

insight and shipped value.

Promote modern product practices that balance speed, quality, compliance, and long-term

maintainability.

Hold teams accountable for delivering outcomes, not just features, while maintaining

reliability and trust with customers.

What Success Looks Like

The product domain delivers measurable, material impact to customers and the business.
Teams are empowered, aligned, and confident in their decision-making.
Discovery is continuous, evidence-driven, and directly informs delivery priorities.
Cross-functional partners trust product leadership for clarity, judgment, and follow-through.
The domain is recognized internally as strategically sound, resilient, and continuously

improving.

What You Bring to Help Us Grow

10+ years of experience in Product Management or Product Leadership within SaaS or

complex enterprise environments.

Proven success owning strategy and outcomes for a high-impact, complex product domain.
Strong strategic and analytical thinking, with the ability to connect customer problems to

business results.

Deep understanding of empowered product teams, continuous discovery, and modern agile

practices.

Exceptional communication and influence skills across senior technical and executive

audiences.

Demonstrated ability to lead through ambiguity, complexity, and high-stakes decision-making.
Experience coaching senior Product Managers and enabling high-performing teams.
Bachelor’s degree in Business, Computer Science, or a related field; Master’s degree or MBA is

a plus.

Willingness to travel as needed.

Our Mission, Our People, Our Purpose

At Frontline Education, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, gain insights, and focus more on what matters most — their students.

As part of our team, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference.

Compensation & Benefits

The salary range for this position is $230,000 - $270,000 and commensurate with your experience, skills, and internal equity. In addition to base salary, you will be eligible for performance-based incentives aligned to individual, team, and company results.

Inclusion, Belonging & Equal Opportunity

Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team.

Interview Process & Data Privacy

As part of our interview process, Frontline uses video conferencing tools that include photo capture and may include automated transcription features. A screenshot or photo will be taken at the start of the interview for internal identification and record-keeping purposes only, and transcription may be used to support notetaking and evaluation consistency. These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside the hiring process. Candidates may opt out of the transcription at any time by notifying their recruiter in advance. Frontline processes this information in accordance with applicable data privacy laws and only for legitimate business purposes related to recruitment and hiring.

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