Senior Engineer GIS Product Testing & Customer Inspections

Internal Job Title: Sr. Engr. Product Testing + Customer Inspections GIS Products

Business: Lucy Switchgear FZE

Location: Jebel Ali, Dubai

Job Purpose:

Management of working of GIS products testing department including PPA and generation of test certificates

Managing the testing during the customer inspection

Management of customer complaints communication, investigations, and closure reports

Ensuring adherence to the quality standards keeping in mind the health and safety aspects

Carrying out activities pertaining to investigation of complaints, preparation of First Investigation Reports (FIR) for the site returned units, implementation of ECN s, process audits, collection and circulation of PPA data, leak data and high voltage test data

Liaising with various departments to effectively carry out the function of testing and pre-dispatch inspection.

Liaise with Supplier QA & Fabrication issues pertaining to quality of bought out items and fabrication respectively

Impart training to new recruits and upgrade the skills of the existing personnel in product testing team

Monitor the activities of the testing personnel and ensure that they carry out the test as per the Quality Control Instructions

Raise requisition/communicate the requirement of new testing instruments

Manage the calibration of instruments/equipment s for GIS products from third party as well as in-house

Manage verification of jigs & fixtures for GIS products

Maintenance of records of the test & inspection

Manage the document archiving of the birth certificates

Undertake continuous improvement projects related to the products/processes

Motivate sub-ordinates to perform better

Proactively identify potential risks and implement preventive actions.

To undertake any other duties and responsibilities as required / instructed in order to maintain and / or improve the efficiency, quality and service provided by the company.

Comply with all company policies and procedures and maintain confidentiality of information relating to the company s business and staff.

Job Dimensions:

Number of Staff Supervised: Direct Reports: Quality Technician 1 no.

Key Accountabilities

Timely completion of the testing as per the dispatch plan

Weekly circulation of leak data, high voltage data & PPA data

Improvement in customer complaints, leaks, high voltage failures & PPA defects

Co-ordinate customer inspections on time

Timely circulation of FIR reports

Timely calibration of test instruments/equipment s

Timely validation of jigs & fixtures

Auditing processes and reporting on a weekly basis

Routine Tests to be conducted as per correct QCI s

To achieve the SMART target set for quality team.

Job Context

The position is responsible to:

Manage the day-to-day testing activities of Product Quality, develop opportunities to improve quality across the business, working closely with Supplier QA team, production team, Design and Technology transfer team.

Qualifications, Experience & Skills:

Minimum Education: Graduate in Electrical Engineering or Electrical & Electronics Engineering.

Minimum Experience: Min 5 to max 10 years of experience working in similar area in Switchgear or any other Electrical Manufacturing Industry.

Job-Specific Skills:

Management of GIS products testing department including PPA and generation of test certificates

Ensuring adherence to the quality standards keeping in mind the health and safety aspects

Liaising with various departments to effectively carry out the function of testing and pre-dispatch inspection

Manage the calibration of instruments/equipment s for GIS products from third party as well as in-house

Manage verification of jigs & fixtures for GIS products

Proactively identify potential risks and implement preventive actions.

Manage verification of jigs & fixtures for GIS products

Maintenance of records of the test & inspection

Manage the document archiving of the birth certificates

Undertake continuous improvement projects related to the products/processes